What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare Vertical Recess Mount Stainless Steel for maximum shelf life?

This Koala Kare changing station is a permanent fixture rather than a product requiring storage for shelf life, as it's designed for continuous use. Once installed, its "shelf life" is its operational lifespan. To maximize this, ensure correct initial installation according to the manufacturer's guidelines, particularly regarding proper recess mounting to wall studs. The unit itself, being stainless steel and durable polymer, is not subject to degradation from typical storage conditions if kept in its original packaging in a dry, temperate environment prior to installation.

Is Koala Kare Vertical Recess Mount Stainless Steel compatible with standard commercial machines?

The Koala Kare KB311-SSRE is a dedicated baby changing station, not a component that integrates with "standard commercial machines" in the way a food service appliance would. It is designed to be a standalone fixture within a commercial washroom environment. Its compatibility relates to architectural specifications: fitting into a standard wall cavity for recessed installation. It does not interact with other equipment like dishwashers, ovens, or beverage dispensers.

What materials is Koala Kare Vertical Recess Mount Stainless Steel made of?

The Koala Kare KB311-SSRE changing station features a robust one-piece stainless steel outer construction. The bed surface, where the infant is placed, is made from a durable, high-density polyethylene material. This polymer surface is engineered with Microban protection, which inhibits the growth of odor-causing bacteria, contributing to a more hygienic environment. The combination of stainless steel and Microban-treated polymer ensures both durability and cleanliness for high-traffic commercial use.

What are the exact dimensions and weight specifications for the Koala Kare KB311-SSRE Vertical Recess Mount Baby Changing Station?

The Koala Kare KB311-SSRE measures 41-5/16 inches in height and 26-1/4 inches in width when installed. While the exact operational depth when open isn't specified in the immediate description, its recessed design means it occupies minimal space when closed. This unit is engineered to support a maximum recommended weight capacity of 50 lbs, providing robust reliability for infant care in commercial settings. The total installed weight of the unit itself is not explicitly provided, but it is built with solid stainless steel and durable polymer.

How long can the Koala Kare KB311-SSRE Vertical Recess Mount changing station be expected to last under typical commercial use in Canada?

Designed for demanding commercial environments, the Koala Kare KB311-SSRE is built for extended operational life. Its one-piece stainless steel housing and durable plastic bed, compliant with ASTM F2285 static load requirements, withstand frequent use and cleaning cycles. With proper installation and routine maintenance, including regular cleaning and hardware checks, operators can expect this changing station to provide reliable service for many years, even in high-traffic Canadian facilities. The Microban protection also contributes to its longevity by resisting bacterial degradation.

What is the recommended cleaning and maintenance procedure for the Koala Kare KB311-SSRE Stainless Steel Baby Changing Station?

To clean the Koala Kare KB311-SSRE, use a mild, non-abrasive cleaner or disinfectant with a soft cloth on both the stainless steel exterior and the Microban-treated bed surface. Avoid harsh chemicals or abrasive pads that could scratch the finish or damage the antimicrobial properties. Regular wiping down helps maintain hygiene and the integrity of the unit. Additionally, periodically inspect the mounting hardware and hinge mechanisms to ensure they are secure and functioning correctly, which is vital for safe operation and extends the station's lifespan.

Does the Koala Kare KB311-SSRE station meet specific accessibility standards for commercial washrooms in Canada?

While the description confirms compliance with ASTM F2285 static load requirements for safety, specific details regarding Canadian accessibility standards (like CSA B651 or local building codes) are not explicitly stated for this particular product. Operators installing in public spaces should consult local building codes and accessibility guidelines for installation heights and clear floor space. Generally, recess-mounted units like the KB311-SSRE are preferred for maintaining clear pathways in washrooms, which aids accessibility.

How does the built-in liner dispenser function on the Koala Kare KB311-SSRE, and how many liners does it hold?

The Koala Kare KB311-SSRE features a convenient built-in liner dispenser designed for ease of use in busy commercial settings. This dispenser holds up to 25 disposable liners, ensuring a fresh surface is readily available for each use. The design allows for single-liner dispensing each time the unit is opened, promoting hygiene and reducing waste. This integrated system streamlines the diaper-changing process, making it more efficient for patrons and easier to manage for facility staff.

What are the advantages of choosing a vertical recess mount changing station like the Koala Kare KB311-SSRE over a surface mount unit?

The primary advantage of a vertical recess mount changing station, such as the Koala Kare KB311-SSRE, is its space-saving design and cleaner aesthetic within the washroom. By being recessed into the wall, it projects minimally, preserving valuable floor space and maintaining clear pathways, which is crucial in smaller or high-traffic washrooms. This also reduces the risk of impact damage compared to surface-mounted units. For situations where a recess mount is not feasible, Koala Kare also offers surface mount options like the KB311SSWM, which provides similar durability and hygiene.

Can the Koala Kare KB311-SSRE be installed in facilities that experience high humidity or moisture, such as pool change rooms?

The Koala Kare KB311-SSRE is constructed with a stainless steel exterior, which offers excellent resistance to corrosion and moisture, making it suitable for environments with high humidity. While stainless steel is highly durable, proper ventilation and regular cleaning are still recommended in exceptionally moist areas like pool change rooms to prevent any potential build-up. Its robust design is engineered to withstand the rigorous conditions often found in commercial and institutional settings, including those with elevated moisture levels.

Are replacement parts, such as the liner dispenser mechanism or hinge components, available for the Koala Kare KB311-SSRE?

For a durable commercial unit like the Koala Kare KB311-SSRE, specific replacement parts are typically available to extend its service life. While direct part numbers are not listed here, components like the liner dispenser mechanism, hinge pins, or even the safety strap are generally replaceable through the manufacturer or authorized distributors. This ensures that operators can maintain the unit in optimal condition without needing to replace the entire station. Inquire with ChickenPieces.com customer service for specific replacement part availability.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Koala Kare Vertical Recess Mount Stainless Baby Changing Station

Name: Koala Kare Vertical Recess Mount Stainless Steel Baby Changing Station / Table - Durable and Space-Saving
Brand: koala Kare
SKU: CP-WEB-520KB311SSRE

Koala Kare Vertical Recess Mount Stainless Steel Baby Changing Station / Table - Durable and Space-Saving

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$2,558.35

Item Number

400015148559

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare Vertical Recess-Mount Stainless Baby Changing Station

The recess-mount stainless is Koala Kare's flagship specification-grade product designed for architects and facility managers building new or fully renovating. Recessed into the wall cavity, it sits completely flush with the wall surface when folded, creating a seamless washroom aesthetic with no protrusion. 304 stainless steel throughout vandal-resistant, steam-cleanable, and rated for the heaviest-traffic commercial environments. This is the unit specified in airports, stadiums, Tier 1 hotels, and major transit facilities across Canada.

Recessed wall-mount completely flush when folded, seamless washroom aesthetic
304 stainless steel vandal and graffiti resistant, steam-cleanable
Vertical configuration appropriate for recessed vertical wall cavities
50lb capacity with commercial safety harness
ADA-compliant accessible reach height when open

Specification-grade: This unit is frequently listed as the specified product in architect and facility design documents for Tier 1 commercial builds the benchmark standard for premium public washroom family facilities.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB311-SSRE. For specific details or to initiate a claim, please contact hello@chickenpieces.ca.

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