What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How long are joy waffle cones good for?

JOY waffle cones, including the Small Ice Cream Waffle Cone, are designed for an extended shelf life when stored correctly. Unopened cases typically maintain their crispness and flavour for 6 to 12 months. This allows concession operators and event managers to stock up for peak seasons without concerns about spoilage, provided they keep the cones in a cool, dry environment away from humidity and direct sunlight.

Why is ice cream served in cones?

Ice cream is primarily served in cones for portability, portion control, and an enhanced sensory experience. The cone acts as an edible cup, eliminating the need for a spoon or bowl and making it perfect for walk-around consumption at carnivals or stadiums. For the JOY Small Waffle Cone, its petite size is excellent for offering consistent, smaller portions, which is ideal for children or as a lighter dessert option, while adding a delightful crunchy texture.

Why are ice cream cones cones?

Ice cream cones are shaped as cones primarily for practical reasons related to eating and structural integrity. The cone shape naturally fits into one's hand, making it easy to hold while consuming the ice cream, and the pointed bottom helps prevent drips. For products like the JOY Small Waffle Cone, this design also provides a stable base for a scoop of ice cream, reducing the likelihood of the treat toppling over during busy concession service.

Why are ice cream cones so expensive?

The perception of ice cream cones being expensive often relates to factors like ingredient quality, specialized manufacturing processes, packaging for bulk transport, and distribution costs. Waffle cones, like the JOY 5288 Small Waffle Cone, typically involve a more complex baking process than simpler sugar cones, using specific doughs and molds to achieve their distinctive pattern and crispness. The extensive packaging required to protect 288 delicate cones per case, and then consolidating them into 16 cases per pallet for wholesale distribution, also contributes to the overall cost, ensuring they arrive intact at your concession stand.

What are ice cream cones used for?

Ice cream cones are predominantly used as an edible vessel for serving ice cream and other frozen desserts. The JOY Small Waffle Cone, specifically, is perfect for single scoops of soft serve, hard-packed ice cream, gelato, or even frozen yogurt. Its petite size makes it versatile for applications such as mini sundaes, children's portions at family events, or as a base for small dessert samplers at large venues and catering events.

How to use JOY 5288 Small Ice Cream Waffle Cone in a commercial kitchen?

To use JOY 5288 Small Ice Cream Waffle Cones in a commercial kitchen or concession, first ensure they are stored in a cool, dry place to maintain crispness. During service, unbox only the quantity you anticipate needing for an hour or two to prevent them from softening due to humidity. Dispense your desired frozen dessert, like soft serve or a scoop of hard ice cream, directly into the cone, and offer toppings as usual. The small size makes them easy for staff to handle and serve quickly, especially in high-volume settings like carnival food booths.

How to prepare JOY 5288 Small Ice Cream Waffle Cone for service?

Preparing JOY 5288 Small Ice Cream Waffle Cones for service is straightforward for any concession or event setup. Simply open a fresh case and carefully transfer the desired number of cones to your serving area or cone dispenser. It's crucial to handle them gently to prevent breakage, as they are delicate. Ensure your serving station is set up for quick access to the cones, allowing your team to maintain speed and efficiency during peak demand at your stadium or carnival stand.

How to store JOY 5288 Small Ice Cream Waffle Cone for maximum shelf life?

To store JOY 5288 Small Ice Cream Waffle Cones for maximum shelf life, keep them in their original sealed cases in a cool, dry environment, ideally between 18-24°C (65-75°F) with low humidity. Avoid storing them near heat sources, direct sunlight, or anything with strong odours, as cones can absorb ambient moisture and smells, which affects their crispness and flavour. Proper storage ensures the cones remain fresh and structurally sound for months, ready for your next big event or busy service day.

What is the typical yield per case of JOY 5288 Small Ice Cream Waffle Cones for concession portions?

A case of JOY 5288 Small Ice Cream Waffle Cones contains 288 individual cones, meaning you get 288 servings per case. This high yield is specifically designed for concession stand operators, carnival vendors, and large-venue food service that require consistent portion control for single-scoop ice cream. This quantity helps manage inventory efficiently for high-volume service, ensuring a steady supply for peak demand periods, especially when ordered by the pallet of 16 cases.

Is the JOY 5288 Small Ice Cream Waffle Cone compatible with standard concession soft-serve machines and dispensers?

Yes, the JOY 5288 Small Ice Cream Waffle Cone is generally compatible with most standard concession soft-serve machines and cone dispensers. Its small, consistent size allows for easy pairing with a single swirl of soft-serve or a compact scoop of hard-packed ice cream. Operators should ensure their cone dispenser's opening can accommodate the specific diameter of these small waffle cones, but they are a common choice for high-speed serving at events like the Calgary Stampede.

How long does a filled JOY Small Waffle Cone maintain its service quality before becoming soggy?

A filled JOY Small Waffle Cone, like most ice cream cones, will start to soften within a few minutes of contact with melting ice cream or high humidity. However, their crispy waffle texture provides a good initial barrier. To maximize service quality, serve immediately after filling. For a slightly more robust option against sogginess, consider the JOY Small Jacketed Waffle Cone, which offers an extra layer of protection, especially useful for outdoor events or customers taking a moment before eating.

What other sizes or types of JOY ice cream cones does ChickenPieces.com offer for bulk purchase?

ChickenPieces.com offers a range of JOY ice cream cones to meet various food service needs, beyond this specific small waffle cone. You can find bulk options like the JOY Regular Jacketed Waffle Ice Cream Cones, which provide a larger serving size with a protective jacket, or the JOY 310 Ice Cream Sugar Cones, known for their classic snap and even higher cone count per case. We also offer other sizes of jacketed and non-jacketed waffle cones, all available for bulk ordering to suit different menu items and customer preferences across Canada.

How does the packaging for a pallet of JOY Small Waffle Cones ensure safe delivery to my warehouse?

A pallet of JOY Small Waffle Cones contains 16 cases, with 288 cones in each case, totaling 4608 cones. The individual cases are designed to protect the delicate cones from crushing and moisture. These cases are then securely shrink-wrapped and often corner-boarded on a standard pallet, which helps to stabilize the load and minimize shifting during transit from our Alberta distribution centre. This robust packaging is crucial for ensuring your bulk order arrives in excellent condition, ready for high-volume service at your venue.

Are these JOY Small Waffle Cones suitable for non-ice cream dessert applications at catered events?

Yes, these JOY Small Waffle Cones are quite versatile and suitable for various non-ice cream dessert applications, especially at catered events or dessert bars. Their petite size and crispy texture make them excellent for mini fruit tarts, chocolate-dipped cone treats, or small servings of mousse or panna cotta. Event caterers and banquet managers can use them to create visually appealing and portion-controlled single-serve desserts, adding a fun, edible component that minimizes waste and offers a unique presentation to guests.

How can buying JOY Small Waffle Cones by the pallet benefit my large-scale procurement operations?

Buying JOY Small Waffle Cones by the pallet, with 16 cases and a total of 4608 cones, offers significant benefits for large-scale procurement. It streamlines your ordering and receiving processes, reduces the frequency of re-orders, and ensures you have ample stock for major events or consistent high-volume service, like those seen at amusement parks or large festivals. Consolidating orders into pallets also optimizes freight costs and warehouse space efficiency compared to managing numerous smaller case orders, making it a smart choice for procurement managers focused on operational efficiency.

What are the key advantages of choosing a small waffle cone over a regular-sized one for concession menus?

Choosing the JOY Small Waffle Cone over a regular-sized cone offers several key advantages for concession menus, particularly for events and venues serving diverse crowds. The smaller size allows for better portion control, which can appeal to children or customers seeking a lighter treat, potentially reducing overall food waste. It also makes for an excellent base for mini-dessert offerings or sampling, encouraging additional sales. This cone is also easier to handle for both staff during busy service and customers on the go, making it ideal for high-traffic environments like stadiums and carnivals.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

JOY 5288 Small Ice Cream Waffle Cone - 288/Case | 16 Cases per Pallet- TOTAL 4608 CONES

⭐ DESIGNED FOR WHOLESALE & HIGH-VOLUME ORDERS

$CAD4,487.99

Item Number

829381453546

Brand

JOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

JOY Small Waffle Cone (5288) 288/Case | Full Pallet | 4,608 Cones

Don't underestimate the small cone it's a high-margin format. Smaller portion costs less in ice cream, yet carries a strong retail price. JOY's 5288 Small Waffle Cone at pallet scale means you're always stocked for kids' menus, tasting scoops, and dessert flights. 4,608 cones per pallet keeps you running through the whole summer rush.

288/case more cones per case than larger sizes
Great for kids' portions, sample servings, dessert trays
High gross-margin format: lower ice cream cost per serve
Pallet quantity for minimum per-cone landed cost

Also popular for catering dessert stations and event mini sundaes.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

JOY 5288 Small Ice Cream Waffle Cone - 288/Case | 16 Cases per Pallet- TOTAL 4608 CONES

JOY Small Waffle Cone (5288) 288/Case | Full Pallet | 4,608 Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

JOY 5288 Small Ice Cream Waffle Cone - 288/Case | 16 Cases per Pallet- TOTAL 4608 CONES

JOY Small Waffle Cone (5288) 288/Case | Full Pallet | 4,608 Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

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