What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How long does a prepared JOY #22 Flat Bottom Jacketed Cake Cone hold its service quality?

The JOY #22 Flat Bottom Jacketed Cake Cone maintains its crisp service quality indefinitely when stored correctly within the dispenser. Since these are a dry, pre-made product, their quality doesn't degrade once 'prepared' for service, unlike a batter or mix. As long as the cones are kept dry, protected from humidity, and within their dispenser, they will stay fresh and crunchy until served to the customer. Always adhere to the best-before date on the packaging for optimal flavour.

Does ChickenPieces.com offer other JOY Cone sizes for various serving needs?

Yes, ChickenPieces.com carries a range of JOY Cone products to suit different serving requirements and preferences. Besides the #22 Jacketed Cake Cone, we also stock other popular options like the JOY #10 Flat Bottom Jacketed Cake Cone Dispenser Pack for a slightly smaller option, or the JOY #40 Flat Bottom Cake Ice Cream Cone Dispenser Pack for a larger serving size. You can find these and other varieties on our website, like the JOY #22D Flat Bottom Cake Ice Cream Cone Dispenser Pack, to match your specific menu and portioning needs.

What are the hygienic benefits of using jacketed cones like the JOY #22 Flat Bottom Jacketed Cake Cone?

The pre-applied paper jacket on the JOY #22 Flat Bottom Jacketed Cake Cone offers significant hygienic benefits, especially in high-traffic food service environments. The jacket acts as a sanitary barrier, preventing direct hand-to-cone contact by staff during handling and serving. This reduces the risk of cross-contamination and assures customers of a clean, professional product. It also provides a comfortable grip, helping to catch any minor drips from melting ice cream.

How are these bulk JOY #22 Jacketed Cake Cones shipped to prevent breakage?

JOY #22 Jacketed Cake Cones are inherently delicate due to their light, crisp wafer structure, and we understand the importance of minimizing breakage during transit. Our Calgary warehouse utilizes reinforced shipping protocols specifically designed for these fragile bulk items. Cases are packed to cushion against vibration, and we recommend that customers inspect their pallet upon arrival for any signs of transit damage. Any concerns should be reported to our customer service team immediately.

Who is the primary buyer audience for these bulk JOY #22 Flat Bottom Jacketed Cake Cone Pallets?

The primary buyer audience for these bulk JOY #22 Flat Bottom Jacketed Cake Cone pallets includes wholesale distributors, re-sellers, and large-scale procurement managers. This encompasses convenience-store and grocery chain buyers, school district and hospital food service procurement, and operators of major events, festivals, and large venues. The massive 20,736 cone quantity per pallet is specifically tailored for entities requiring a consistent, high-volume supply to meet significant demand.

What is the operational advantage of a flat bottom cone compared to a traditional pointed cone for concession stands?

The flat bottom design of the JOY #22 Cake Cone offers a crucial operational advantage for busy concession stands: stability. Unlike traditional pointed cones, the flat bottom allows staff to set the cone down on a counter or prep surface during service. This is incredibly helpful when handling payments, topping multiple orders, or multitasking, as it prevents 'tipped-scoop' accidents and speeds up the entire service process. Customers also appreciate the stable base for enjoying their treat without immediate worry of it toppling over.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

JOY #22 Jacketed Cake Cones Bulk Pallet - 20736 Total

⚡ Quick Answer

For sundaes, milkshakes, dessert finishing, and dipping applications, Canadian ice cream shops, dessert bars, frozen yogurt operations, and concession stands order Joy #22 Flat Bottom Jacketed Cake Ice Cream Cone Dispenser Pack in bulk foodservice format. ChickenPieces.com stocks this 864-cone case Canada-wide from Calgary, with full pallets of 24 cases available.

Managing cone inventory during peak season is a pain if you're constantly reordering. This pallet quantity simplifies procurement: one order, one delivery, one pallet to stock. The individual jacketing keeps each cone clean for service and easy for staff to grab. Check out our full range of concession supplies for everything else you need.

Quality & Specifications

These JOY #22 cake cones have a light, classic wafer crunch. They're a universal medium size for most ice cream portions. Each pallet is 24 cases, 864 cones per case, 20,736 total. Flat bottom design for stable placement, individually jacketed for sanitation and dispenser compatibility.

Concession Menu Applications

Use them for classic hand-dipped ice cream, soft-serve swirls, or frozen yogurt. The flat base also works for mini fruit parfaits or dessert cups in buffet lines. Sturdy enough for fast-paced service, clean enough for presentation.

Storage & Handling

Store in a cool, dry place away from sunlight and strong odours. Keep them in the original sealed packaging to avoid moisture. Handle cases carefully -- impact and vibration break wafers. Check the best-before date on arrival.

Canadian Sourcing

Sourced from JOY Cone Company, a trusted name since 1918. We stock them at our Calgary hub and ship coast-to-coast. Our logistics network gets fresh product to you efficiently, whether you're running a local arena or a national event.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Crisp, fragile wafer	N/A	Ideal for single or double scoops of hand-dipped ice cream, generous soft-serve swirls, or any classic frozen dessert requiring a self-standing cone	Kosher (OU)	Store in a cool, dry place away from direct sunlight and strong odours. Handle carefully to prevent breakage from vibration.

Specification	Detail
864 Cones per Case	Enough to keep busy shifts moving without restocking mid-service.
24 Cases per Pallet	Built for large-scale operations and warehouse stocking.
Total 20736 Cones per Pallet	Bulk quantity for peak demand and simplified inventory management.
#22 Cone Size (Universal Medium)	Fits most soft-serve and scooped portions.
Flat Bottom Base	Keeps cones upright on the counter. Fewer spills, faster service.
Jacketed (Paper Sleeved)	Hygienic dispensing and protection until the cone hits the customer's hand.

Dietary & Allergen Notes: Kosher (OU) Low Fat Low Sodium

Frequently Asked Questions

How to use Joy #22 Flat Bottom Jacketed Cake Ice in a commercial kitchen?+

How to prepare Joy #22 Flat Bottom Jacketed Cake Ice for service?+

How to store Joy #22 Flat Bottom Jacketed Cake Ice for maximum shelf life?+

How to clean equipment after using Joy #22 Flat Bottom Jacketed Cake Ice?+

What is the recommended ratio or dilution for Joy #22 Flat Bottom Jacketed Cake Ice?+

What is the typical yield of Joy #22 Flat Bottom Jacketed Cake Ice per case?+

What is the recommended serving size when using Joy #22 Flat Bottom Jacketed Cake Ice?+

What menu items can Joy #22 Flat Bottom Jacketed Cake Ice be used for?+

What is the typical yield of the JOY #22 Flat Bottom Jacketed Cake Cone Dispenser Pack per case for concession operations?+

Is the JOY #22 Flat Bottom Jacketed Cake Cone compatible with standard gravity-fed cone dispensers?+

🧠 Common Operator Scenarios — What buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

How many cones total on this pallet, and what's the case-by-case breakout for an ice cream shop's weekly draw?
Can a multi-location frozen yogurt chain book pallet delivery to two different DCs in the same order?
Are these cones jacketed (foil-wrapped) or open-stack, and does it affect shelf life on a full pallet?
What's the freight quote to dock-deliver a cone pallet to a beach-front parlour in Nova Scotia or PEI?
How long do unopened cone cases last in dry storage once a pallet lands at our warehouse?
Can I split this pallet across two flavours (e.g. waffle + sugar) within a single shipment?

Available at ChickenPieces.com

Joy #22 Flat Bottom Jacketed Cake Ice Cream Cone Dispenser Pack - 864/Case (24cases/PALLET)- TOTAL 20736 CONES

This bulk pallet of JOY #22 cake cones is a smart choice for any Canadian food service operator needing a reliable, high-volume supply of classic ice cream cones. It's ideal for maintaining inventory and ensuring smooth operations during your busiest seasons. For more insights on efficient concession planning, explore our blog.

Stock Your Concession & Never Run Out of Cones

Secure your supply of JOY #22 Flat Bottom Jacketed Cake Cones in bulk pallet quantities. We offer fast, dependable Canada-wide shipping from our Calgary facility to ensure your operations run smoothly, no matter the season or location.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Joy #22 Flat Bottom Jacketed Cake Ice Cream Cone Dispenser Pack - 864/Case (24cases/PALLET)- TOTAL 20736 CONES

JOY #22 Jacketed Cake Cones Bulk Pallet - 20736 Total

Quality & Specifications

Concession Menu Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Stock Your Concession & Never Run Out of Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Joy #22 Flat Bottom Jacketed Cake Ice Cream Cone Dispenser Pack - 864/Case (24cases/PALLET)- TOTAL 20736 CONES

JOY #22 Jacketed Cake Cones Bulk Pallet - 20736 Total

Quality & Specifications

Concession Menu Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Stock Your Concession & Never Run Out of Cones

FREQUENTLY BOUGHT TOGETHER

Total Price

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