What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is the flat bottom ice cream cone called?

A flat bottom ice cream cone, like the JOY #10, is commonly referred to simply as a "flat bottom cone" or a "cake cone with a flat base." The distinct design allows it to stand upright on its own, which is a major advantage for busy food service operations. This self-standing feature makes it highly practical for concession stands, stadiums, and amusement parks where hands-free stability is crucial. The #10 size indicates it's optimized for a standard single scoop, offering that classic light, crispy wafer texture customers expect.

What does flat bottom girl mean?

"Flat bottom girl" is a term from popular culture, specifically a well-known song, referring to a person's physique. This term has no relation whatsoever to the JOY #10 Flat Bottom Ice Cream Cake Cones or any food service product we supply. Our flat bottom cones are designed for operational efficiency in concession environments, not for human anatomy.

What does a flat bottom look like?

In the context of ice cream cones, a "flat bottom" refers to the cone's base being a wide, level surface, as opposed to the pointed or tapered tip found on sugar or waffle cones. For the JOY #10 Flat Bottom Cake Cones, this means the cone can stand independently on a counter or tray without tipping over. This design greatly aids in prep work and service speed at high-volume venues like carnivals or movie theatres, allowing staff to set down a filled cone while serving other items.

What does b flat belly cream do?

"B flat belly cream" is a cosmetic or health product marketed for skincare or body contouring. This product is entirely unrelated to the JOY #10 Flat Bottom Ice Cream Cake Cones or any food service equipment. Our focus at ChickenPieces.com is on high-quality bulk food service supplies for Canadian concession operators.

How to get rid of a flat bottom?

"How to get rid of a flat bottom" is a question related to personal fitness and physical appearance. This query has absolutely no connection to the JOY #10 Flat Bottom Ice Cream Cake Cones, which are food service items. Our expertise lies in providing efficient and reliable bulk concession supplies to Canadian businesses.

How to use JOY #10 Flat Bottom Ice Cream Cake in a commercial kitchen?

The JOY #10 Flat Bottom Ice Cream Cake Cones are used by simply scooping your desired ice cream or frozen yogurt directly into the cone. These cones are designed for easy handling and rapid service in high-volume commercial kitchens or concession stands. Their flat bottom allows them to stand upright on prep surfaces, speeding up assembly lines, especially when serving multiple orders. They're perfect for quickly preparing a tray of scoops without needing extra stands, streamlining operations during peak times.

How to prepare JOY #10 Flat Bottom Ice Cream Cake for service?

To prepare JOY #10 Flat Bottom Ice Cream Cake Cones for service, simply unpack them from the case as needed and set them out on your counter or prep area. Because they have a flat bottom, you can stand several up at once, making them ready for quick scooping. For high-volume situations, like at a stadium, many operators use a "Tray-Prep" method: pre-scoop multiple cones onto a tray before calling a customer's order, which significantly reduces transaction time.

How to store JOY #10 Flat Bottom Ice Cream Cake for maximum shelf life?

To ensure maximum shelf life and maintain the crispness of your JOY #10 Flat Bottom Ice Cream Cake Cones, store the bulk case in a cool, dry place. Humidity is the enemy of crispy cones, so keep them away from steam, refrigeration vents, or any moisture sources. Proper storage in their original nested packaging, away from direct sunlight, will prevent them from becoming stale or brittle, ensuring they stay perfectly fresh until you're ready to serve.

What is the typical yield per case of JOY #10 Flat Bottom Cake Cones for a busy concession stand?

The JOY #10 Flat Bottom Cake Cones come in a bulk case of 720 cones, meaning you get exactly 720 servings per case. Since the #10 size is optimized for a single 2.5 to 3 oz scoop, this case provides a consistent and high yield for busy operations like stadium concessions or large carnivals. This volume allows operators to manage inventory efficiently and ensures you have plenty of cones on hand for peak service periods without frequent restocking.

Are JOY #10 Flat Bottom Cake Cones compatible with standard ice cream cone dispensers used in commercial settings?

JOY #10 Flat Bottom Cake Cones are primarily designed to stand independently on flat surfaces, which is a key operational advantage for rapid service. While some specialized flat-bottom cone dispensers exist, these cones are most often hand-stacked or placed upright in open racks or trays. Their self-standing nature eliminates the need for complex dispensing mechanisms, allowing staff to quickly grab and scoop, especially beneficial in high-volume environments where speed is critical.

How long do JOY #10 Flat Bottom Cake Cones maintain their crisp service quality after the case has been opened?

JOY #10 Flat Bottom Cake Cones maintain their crispy texture and service quality best when stored in their original, tightly sealed packaging in a cool, dry environment. Once a case is opened, it's crucial to minimize exposure to humidity, which can quickly make cones stale or soft. We recommend keeping opened sleeves sealed as much as possible and only pulling out what you anticipate using for a service period to ensure they remain perfectly crisp for your customers.

Why are flat bottom cones a better choice for high-volume concession operations compared to pointed cones?

Flat bottom cones, like the JOY #10, are a superior choice for high-volume concessions because their self-standing design dramatically speeds up service. Unlike pointed cones that require constant holding or specialized stands, these allow staff to prep multiple cones on a tray, ready for quick scooping and presentation. This eliminates the "cone-balancing act" during payment and significantly reduces spills, enhancing efficiency and customer experience in fast-paced environments like amusement parks or busy fairs.

Can these JOY #10 Flat Bottom Cake Cones be used for something other than ice cream or frozen yogurt?

Yes, JOY #10 Flat Bottom Cake Cones offer versatility beyond traditional ice cream and frozen yogurt. Their sturdy, flat base makes them suitable for holding mini fruit salads, small portions of pudding, or even individual servings of dry snacks like popcorn kernels for a unique presentation. Some operators also use them for dessert stations where guests can fill their own cones with various toppings or small candies, making them a creative addition to any concession menu.

What is the benefit of ordering JOY #10 Flat Bottom Cake Cones in a 720-count bulk case for a Canadian B2B customer?

Ordering JOY #10 Flat Bottom Cake Cones in a 720-count bulk case offers significant logistical advantages for Canadian B2B customers. This large quantity reduces the frequency of orders and shipments, streamlining your procurement process and lowering administrative overhead. It ensures you have a consistent, ample supply for peak seasons, eliminating the risk of running out during high-traffic events like summer festivals or major sports games, especially with quick 2-5 day delivery from Calgary across Western Canada.

How does the flat bottom design of the JOY #10 cone improve customer experience at family-focused events?

The flat bottom design of the JOY #10 cone significantly improves the customer experience at family-focused events, especially for parents and young children. Since the cone can stand on its own, kids can easily set it down on a table or stroller tray without it tipping over, preventing messy spills. This "hands-free" convenience allows parents to manage other items or children while everyone enjoys their treat, making the overall experience smoother and more enjoyable at carnivals or family parks.

Does ChickenPieces.com offer other sizes of JOY flat bottom ice cream cones, like the #22 or #30?

Yes, ChickenPieces.com proudly stocks a range of JOY flat bottom ice cream cones to meet diverse concession needs, beyond just the #10 size. We also carry the JOY #22 Flat Bottom Ice Cream Cake Cones and the larger JOY #30 Flat Bottom Ice Cream Cake Cones. These options allow operators to choose the perfect cone size for single, double, or custom scoop offerings, ensuring flexibility for various menu items and portion controls.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

JOY #10 Flat Bottom Ice Cream Cake Cones Bulk - 720/Case

JOY #10 Flat Bottom Ice Cream Cake Cones Bulk - 720/Case | Crispy and Versatile

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

$CAD330.99

Item Number

829381453836

Brand

JOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

JOY #10 Flat Bottom Cake Cone Bulk 720 Cones Per Case

The JOY #10 Flat Bottom Cake Cone Bulk is the no-frills, high-efficiency version of the popular #10 line delivering the same flat-bottom reliability and neutral wafer cake flavour without the paper jacket, at the most cost-effective price point in the flat-bottom range. JOY, America's #1 cone brand since 1918, offers this bulk configuration for operations where economy and volume are the primary drivers.

Without the jacket, this cone is the lowest-cost per-unit flat-bottom option in the JOY catalog. For institutional settings where the cone is a functional serving vessel rather than a presentation feature, the bulk format is the practical, budget-smart choice that doesn't compromise on the JOY quality that buyers trust.

720 cones per case high count, economical per-unit cost
Flat bottom, no jacket pure function, maximum economy
Freestanding design self-standing on trays and counters
Crisp neutral wafer flavour consistent JOY quality bake
Pairs with: all ice cream types, frozen yogurt, soft-serve
Applications: institutional cafeterias, bulk catering, hospital foodservice, large event supply

Best For

Institutional and contract foodservice operations hospitals, prisons, large corporate campuses where the cone is a vessel and cost per-serve is under strict control; bulk event caterers buying for thousands of servings; supply-chain distributors purchasing for resale to institutional accounts; any operation that has priced out the jacketed option and determined it exceeds their food cost target.

Spec	Detail
SKU / Model	JOY #10 Bulk
Count per Case	720
Cone Type	Flat Bottom Cake Cone (Bulk, no jacket)
Size	Standard
Application	Institutional, bulk catering, hospital foodservice

Cost per cone: $330.99 ÷ 720 = ~$0.46 per cone flat-bottom quality at under 50 cents, no extras.

Available per case (720 cones) or by the pallet (16 cases / 11,520 cones) for the absolute lowest flat-bottom cost per unit.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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JOY #10 Flat Bottom Ice Cream Cake Cones Bulk - 720/Case | Crispy and Versatile

JOY #10 Flat Bottom Cake Cone Bulk 720 Cones Per Case

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YOUR SHOPPING BASKET

JOY #10 Flat Bottom Ice Cream Cake Cones Bulk - 720/Case | Crispy and Versatile

JOY #10 Flat Bottom Cake Cone Bulk 720 Cones Per Case

Best For

FREQUENTLY BOUGHT TOGETHER

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