What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is hershey's simply 5 chocolate syrup?

HERSHEY'S SIMPLY 5 Chocolate Syrup is a 7.5 lb (3.4 kg) bulk jug designed for professional foodservice operations. It features a "Simply 5" formula, meaning it's made with just five core ingredients, including real cane sugar and organic vanilla, and importantly, no high fructose corn syrup or artificial preservatives. This formulation delivers the classic Hershey's cocoa profile, making it a reliable choice for high-volume applications across Canada.

What is hershey's simply five chocolate syrup?

HERSHEY'S SIMPLY 5 Chocolate Syrup is the same product as HERSHEY'S SIMPLY Chocolate Syrup, referring to its five simple ingredient formula. This 7.5 lb jug provides a professional-grade bulk option for operations looking for a cleaner label without sacrificing the iconic Hershey's flavour. It's specifically crafted for consistent performance in high-demand environments like cafés, concessions, and institutional food service.

Is hershey's simply chocolate syrup dairy free?

Yes, HERSHEY'S SIMPLY Chocolate Syrup is generally considered dairy-free based on its "Simply 5" formulation, which typically excludes dairy ingredients like milk. The product emphasizes simple ingredients such as real cane sugar and organic vanilla, without listing any milk products. However, for specific dietary requirements or severe allergies, it is always recommended to review the full ingredient statement on the physical product label as per Health Canada's food labelling guidelines.

Is hershey's simply 5 chocolate syrup vegan?

HERSHEY'S SIMPLY 5 Chocolate Syrup is dairy-free, which addresses one key aspect of a vegan diet. However, for full vegan assurance, you'd also need to confirm the processing of the cane sugar and the source of any 'natural flavours,' as some sugar can be processed with bone char, and natural flavours can sometimes derive from animal products. Since a specific 'vegan certified' claim isn't provided for this product, always check the current label or contact the manufacturer if strict vegan standards are essential for your operation.

Is hershey's simply 5 chocolate syrup dairy free?

Yes, HERSHEY'S SIMPLY 5 Chocolate Syrup is formulated to be dairy-free. Its "Simply 5" recipe focuses on a minimal ingredient list, which typically does not include dairy components, featuring elements like real cane sugar and organic vanilla instead. This makes it a suitable option for customers with dairy sensitivities or those seeking dairy-free menu items. Always verify the specific ingredient list on the product label for the most accurate and up-to-date information for your operational needs.

How to use HERSHEY'S SIMPLY Chocolate Syrup in a commercial kitchen?

In a commercial kitchen, HERSHEY'S SIMPLY Chocolate Syrup is highly versatile. You can use it as a foundational ingredient for signature chocolate milks, to drizzle over ice cream sundaes and desserts, or to create gourmet hot cocoas. Its pourability is engineered for consistency across both frozen and hot applications. For a refined touch in lattes, stir approximately 1 oz. into milk before steaming, leveraging its stable cane sugar formula for a clean flavour profile.

How to prepare HERSHEY'S SIMPLY Chocolate Syrup for service?

To prepare HERSHEY'S SIMPLY Chocolate Syrup for service, simply ensure the 7.5 lb jug is at room temperature for optimal pourability, especially for high-volume use. The heavy-duty jug features an ergonomic handle and is compatible with standard industrial condiment pumps, making it easy to dispense efficiently. For beverage stations or topping bars, you can directly fit a pump or decant into smaller, appropriate condiment dispensers for guest self-service or back-of-house convenience. Always keep the syrup covered to maintain freshness.

How to store HERSHEY'S SIMPLY Chocolate Syrup for maximum shelf life?

To maximize the shelf life of HERSHEY'S SIMPLY Chocolate Syrup, store the unopened 7.5 lb jug in a cool, dry, and dark place away from direct sunlight and extreme temperature fluctuations. This product is shelf-stable, so refrigeration is not typically required until opened. Once opened, ensure the jug is tightly sealed or pumped efficiently to minimize air exposure. While shelf-stable, always refer to the best-before date printed on the packaging for specific guidance to ensure peak quality and flavour for your customers.

What are the typical case dimensions and pallet configuration for HERSHEY'S SIMPLY 5 Chocolate Syrup 7.5 lb jugs?

While specific dimensions can vary slightly by batch, HERSHEY'S SIMPLY 5 Chocolate Syrup 7.5 lb jugs are typically packed in cases of 6 units. A standard case often measures around 12 inches in length, 8 inches in width, and 10 inches in height, weighing approximately 47 pounds. For pallet configuration, these cases are usually stacked 8 to 10 layers high, with 12 to 15 cases per layer, ensuring efficient transport and storage in distribution warehouses like our Calgary facility. We recommend checking with your ChickenPieces.com representative for exact current specifications.

What is the best-before shelf life for HERSHEY'S SIMPLY 5 Chocolate Syrup in storage and once opened?

HERSHEY'S SIMPLY 5 Chocolate Syrup is designed to be shelf-stable, offering a significant best-before shelf life, typically around 12-18 months when unopened and stored correctly in a cool, dry place. Once the 7.5 lb jug has been opened, it maintains its quality for several weeks to months, especially if kept sealed and refrigerated (though not strictly required). Always refer to the specific best-before date printed on each jug to ensure optimal freshness and compliance with your operational standards. Proper storage helps maintain the syrup's consistent pourability and flavour profile.

Are these HERSHEY'S SIMPLY 5 Chocolate Syrup jugs returnable or recyclable in Canada under deposit programs?

Yes, the HERSHEY'S SIMPLY 5 Chocolate Syrup jugs are recyclable, and in many Canadian provinces, they fall under provincial container deposit and recycling programs. Consumers or businesses would typically pay a small deposit upon purchase, which is then redeemed when the empty container is returned to a designated recycling depot. This ensures responsible end-of-life management for the packaging. It's advisable to check the specific recycling guidelines for beverage containers in your province (e.g., Alberta's 'Bottles for Change' program) for detailed information on returns and deposits.

What other HERSHEY'S chocolate syrup sizes or formulations are available through ChickenPieces.com for commercial use?

ChickenPieces.com stocks a range of HERSHEY'S chocolate syrup options to meet diverse foodservice needs. Beyond the HERSHEY'S SIMPLY Chocolate Syrup 7.5 lb jug, we also offer the standard HERSHEY'S Chocolate Syrup in a similar 7.5 lb bulk jug, which is a longtime industry favourite. For operations seeking different packaging formats, we also carry HERSHEY'S 64 fl. oz. Chocolate Syrup Pouches. These various formats provide flexibility for different operational scales and storage capabilities. You can find more details on these related products on our website, such as HERSHEY'S Chocolate Syrup - 7.5 lb. Bulk Jug.

Is the packaging for HERSHEY'S SIMPLY 5 Chocolate Syrup 7.5 lb jug BPA-free?

HERSHEY'S SIMPLY 5 Chocolate Syrup is packaged in a heavy-duty plastic jug designed for foodservice applications. While the product description doesn't explicitly state 'BPA-free,' modern food-grade plastic packaging, especially for bulk food items distributed in Canada, is generally manufactured to comply with strict health and safety standards that often exclude BPA. For definitive confirmation on the BPA status of the specific packaging materials, operators should refer to the product label or contact the manufacturer directly to ensure it meets their specific procurement requirements.

How can HERSHEY'S SIMPLY 5 Chocolate Syrup be used to support hydration efforts in schools or event concessions?

HERSHEY'S SIMPLY 5 Chocolate Syrup can effectively support hydration by making plain milk more appealing, especially for younger demographics in schools or for general attendees at events. Preparing chocolate milk with this syrup offers a familiar and enjoyable flavour, encouraging fluid intake. Its "Simply 5" clean-label formulation, free from high fructose corn syrup and artificial preservatives, provides a desirable option for health-conscious operators and consumers. You can also use it to enhance water-based beverages or smoothies, offering a tasty alternative to plain water during long service hours.

How does this HERSHEY'S SIMPLY 5 Chocolate Syrup perform under high-velocity service conditions, like at stadium concessions?

HERSHEY'S SIMPLY 5 Chocolate Syrup in the 7.5 lb jug is engineered specifically for high-velocity service environments. The heavy-duty jug features an ergonomic handle and is designed for perfect pourability, ensuring quick and consistent dispensing over busy service periods. It's compatible with standard industrial condiment pumps, which minimizes downtime during refills and helps maintain consistent product flow, crucial for managing long queues at stadium concessions, event venues, or bustling cafés. Its stable formula ensures uniform flavour and texture, even with rapid use.

Does HERSHEY'S SIMPLY 5 Chocolate Syrup require cold-chain storage or refrigeration for distribution in Alberta and across Canada?

No, HERSHEY'S SIMPLY 5 Chocolate Syrup does not require cold-chain storage. This product is formulated to be shelf-stable, meaning it can be transported and stored at ambient temperatures prior to opening. This is a significant logistical advantage for distribution warehouses and operators across Alberta and Canada, reducing complexity and refrigeration costs. Once opened, while refrigeration is not strictly mandatory, it can help maintain optimal freshness and quality for an extended period, particularly in warmer environments. Always store in a cool, dry place.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

HERSHEY'S SIMPLY Chocolate Syrup 7.5 lb

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

MSRP: $53.44

Was: $53.44

Now: $48.09

(You save $5.35 )

Item Number

829381442359

Brand

HERSHEY'S

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Today's restaurant and catering guests are reading ingredient labels and that's exactly why the HERSHEY'S SIMPLY Chocolate Syrup 7.5 lb belongs on your menu. This is HERSHEY'S answer to the clean-label movement: the same rich, authentic chocolate flavour your guests know and love, crafted with a simplified ingredient list that lets you market confidently to health-aware diners. running a health-forward café, a school cafeteria with clean-eating policies, or an upscale hotel breakfast station, this bulk jug lets you serve indulgent chocolate toppings without the ingredient compromises.

At 7.5 lbs, this format is built for foodservice volume. Transfer it into dispensing pumps at your dessert station, pour it into sauce warmers for warm chocolate drizzle, or use it directly from the jug in your prep kitchen. The clean formulation pairs especially well with menus that already emphasise real ingredients think fresh berry parfaits, whole-grain waffles, or artisan ice cream sundaes where the quality of every topping matters.

HERSHEY'S brand recognition is unmatched in the Canadian market. When your team uses SIMPLY, guests see both a trusted brand name and a commitment to straightforward ingredients a win for your menu marketing and your allergen documentation alike.

Format: 7.5 lb bulk jug commercial-scale supply for high-volume stations
Differentiator: Simplified, clean-label ingredient list versus standard chocolate syrup
Flavour profile: Rich, authentic HERSHEY'S chocolate no compromise on taste
Applications: Dessert stations, waffle bars, smoothie cafés, health-forward menus, school cafeterias
Ideal for: Hotels with clean-eating initiatives, health-oriented cafes, school foodservice programs
Allergen-friendly marketing: Simplified formulation supports transparent menu labelling

Warranty Information

Standard manufacturer warranty applies to this HERSHEY'S product. Contact hello@chickenpieces.ca for warranty claims and returns.

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HERSHEY'S SIMPLY Chocolate Syrup 7.5 lb

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HERSHEY'S SIMPLY Chocolate Syrup 7.5 lb

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