What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

What are the best slushy syrup brands in Canada?

Some of the best slushy syrup brands in Canada are Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, each suited to a slightly different audience and price point. Slush Puppie is an iconic frozen beverage brand with strong name recognition, making it ideal for schools, theatres and high-traffic family venues that want instant brand trust. Sour Patch Kids and other candy-branded syrups stand out for younger guests and impulse sales, while Jarritos and Aguas Frescas-style syrups work well for Latin and multicultural locations. Value-focused lines like Table Top King and CK help operators maximize profit per serving while still offering bright, crowd-pleasing flavours.

Do you sell sugar-free or reduced-sugar slushy syrups?

We carry a rotating selection of traditional, reduced-sugar and specialty slushy syrups, and we are actively expanding our range of sugar-free options as demand grows in Canada. Availability can vary by season and brand, so the best way to confirm is to check the product description and ingredient list on each syrup page for sugar-free or no-sugar-added labelling. If you are planning a program that requires sugar-free or lower-sugar beverages for schools, camps or health-conscious venues, our team can help identify suitable flavours, recommend compatible machines and suggest flavour mixes that still deliver strong taste and colour while meeting your nutritional goals.

Heinz Keystone Plastic Countertop BBQ Pump Dispenser-1.5 Gallon

Name: Heinz Keystone Plastic Countertop BBQ Pump Dispenser-1.5 Gallon
Brand: HEINZ
SKU: CP-RED

In Stock

$412.49 ~~$647.89~~

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Ships from Calgary, AB Processing 2–3 business days · Delivery: Alberta 1–3 bd · Rest of Canada 4–7 bd

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Description

Heinz Keystone BBQ Pump Dispenser: 1.5 Gallon Countertop System

⚡ Quick Answer

Heinz Keystone 1.5 gallon plastic countertop pump dispenser is ideal for Canadian restaurants, catering companies, hotels, and institutional kitchens. It ensures consistent dispensing of BBQ sauces and other condiments on proteins, sides, and at self-service stations, minimizing mess. ChickenPieces.com ships this Heinz dispenser Canada-wide from Calgary.

The Heinz Keystone Plastic Countertop BBQ Pump Dispenser is a workhorse for any Canadian food service operation pushing high volumes of condiments. Designed for executive chefs, catering teams, and institutional food service, this 1.5 gallon unit tackles the mess and inconsistency of traditional squeeze bottles, keeping your self-service buffet lines clean and efficient for thousands of customers daily. This system helps prevent product waste, potentially saving hundreds of dollars a week in a busy BBQ joint.

Heinz Keystone Plastic Countertop BBQ Pump Dispenser-1.5 Gallon: Professional Grade for Canadian Food Service

This Heinz Keystone dispenser is built from high-impact, BPA-free heavy-duty plastic, engineered for the relentless pace of a commercial kitchen. It’s the go-to solution for maintaining hygiene and precise portion control when dispensing popular sauces like BBQ at a busy concession stand or during large-scale event catering. This dispenser makes high-volume service manageable for your team, cutting down on staff time spent refilling.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide, all 10 provinces and 3 territories, in 2-5 business days.

Chef's Advantage: To maximize yield, ensure the Heinz 1.5 gallon pouch is fully evacuated. Tilt the dispenser slightly forward as the pouch empties to help push out the last bit of product, often netting an extra few servings per pouch.

Operator's Tip · Amani, Bulk & Wholesale Specialist

"I've seen these run non-stop at stadium kiosks and big summer festivals. The sealed pouch system really cuts down on waste and cleanup time for staff, especially during 10-hour service days. For any operation pushing high volumes of BBQ sauce, this unit just keeps going. We often see customers ordering multiples for different stations."

In any busy kitchen, consistent portioning and reduced product waste are non-negotiable for profitability. This Heinz Keystone dispenser, paired with its sealed 1.5 gallon pouches, offers a closed system that drastically cuts down on spoilage and minimizes contamination risks often found with open condiment solutions. It's a strategic piece of equipment for Canadian operators looking to streamline their food service range, from quick-service restaurants in Vancouver to institutional cafeterias in Montreal. Keeping high-traffic areas clean and stocked with minimal effort makes a real difference during peak hours, ensuring smooth operations.

Quality & Specifications

Constructed from high-impact, BPA-free heavy-duty plastic, this dispenser is engineered for durability and hygiene in demanding environments. It accommodates 1.5 gallon Heinz pouches, featuring a manual pump with adjustable portion control to ensure consistent servings and reduce product waste. Its high-visibility red colour signals immediate use, making it easy to spot in a busy service line.

Professional Applications

Perfect for condiment stations serving BBQ sauce alongside pulled pork sandwiches, grilled burgers, or chicken wings. Essential for fast-paced line prep in catering operations handling large volumes of glazed ribs, or for self-service points at stadium concession stands during a Calgary Stampeders game. It's also suitable for busy cafeterias offering a range of sauced dishes.

Storage & Handling

Store the dispenser in a clean, dry area, away from direct sunlight, to preserve the integrity of its heavy-duty plastic construction. While the unit itself has equipment longevity, always refer to the specific Heinz pouch for its individual shelf life. Regular cleaning of the pump mechanism and exterior is vital for hygienic handling and to prevent residue buildup, ensuring optimal performance.

Canadian Sourcing

We stock this essential Heinz dispenser at our Calgary distribution hub, ensuring consistent supply for food service professionals across Canada. This unit represents the trusted quality expected in professional kitchens, offering reliable performance for operations from coast-to-coast, in Halifax or Victoria. Our system ensures traceability for all major equipment and product lines we carry.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
See packaging	Varies by recipe	N/A	See product label	Store in a clean, dry area, away from direct sunlight.

Specification	Detail
Capacity	1.5 Gallon
Material	High-Impact, BPA-Free Heavy-Duty Plastic
Color	High-Visibility Red
Dispensing Type	Manual Pump with Adjustable Portion Control

Frequently Asked Questions

How to use Heinz Keystone Plastic Countertop BBQ Pump Dispenser in a commercial kitchen?

To use the Heinz Keystone Plastic Countertop BBQ Pump Dispenser in a commercial kitchen, simply load a compatible 1.5 gallon Heinz beverage-style pouch into the heavy-duty plastic housing. The system is designed for quick, hygienic setup, ensuring a sealed environment that reduces contamination risks. Once the pouch is in place, the manual pump dispenses condiments with adjustable portion control, making it ideal for consistent application during line prep, bulk menu service, or on self-service condiment stations. It provides an immediate visual cue for guests with its high-visibility red color, streamlining flow in busy environments.

How to store Heinz Keystone Plastic Countertop BBQ Pump Dispenser for maximum shelf life?

For maximum longevity of your Heinz Keystone Plastic Countertop BBQ Pump Dispenser, store the unit in a clean, dry environment away from extreme temperatures and direct sunlight when not in use. After each service period, especially if storing with a used pouch, ensure the external surfaces are wiped down and the pump mechanism is free of any dried product. If storing empty for an extended period, a thorough cleaning and air-drying are recommended to prevent any residue buildup, maintaining the integrity of the high-impact, BPA-free plastic housing. Proper storage ensures the dispenser remains operational and hygienic for consistent performance.

How is shipping calculated for Heinz Keystone Plastic Countertop BBQ Pump Dispenser, and how fast does it arrive?

Shipping for the Heinz Keystone Plastic Countertop BBQ Pump Dispenser from ChickenPieces.com is calculated based on factors like package weight, dimensions, and your delivery address across Canada. We dispatch these units from our Calgary facility, aiming for a 2-5 day delivery window for most locations within Alberta, British Columbia, and Saskatchewan, with slightly longer transit times for Eastern provinces. You'll see the exact shipping costs calculated at checkout before finalizing your order, ensuring transparency. For large volume orders or specific delivery requirements, contacting our customer service team can provide tailored shipping solutions.

Can I order Heinz Keystone Plastic Countertop BBQ Pump Dispenser in multiple cases at once?

Yes, you can absolutely order the Heinz Keystone Plastic Countertop BBQ Pump Dispenser in multiple cases at once to meet your operational demands. Many of our customers, especially large catering companies, stadium kiosks, and fast-casual eateries, stock up to ensure they have enough units for peak service times or multiple condiment stations. Ordering in bulk helps streamline your procurement process and ensures you always have a reliable dispensing solution on hand. We manage bulk orders efficiently from our Calgary warehouse to support your high-volume needs across Canada.

How to clean equipment after using Heinz Keystone Plastic Countertop BBQ Pump Dispenser?

Cleaning the Heinz Keystone Plastic Countertop BBQ Pump Dispenser is straightforward and crucial for maintaining hygiene in a commercial setting. First, remove the 1.5 gallon Heinz pouch and discard any remaining product responsibly. Disassemble the pump mechanism and any removable parts according to the manufacturer's instructions. Wash all components with warm, soapy water, ensuring all condiment residue is thoroughly removed, especially from the dispensing nozzle. Rinse well with clean water and allow all parts to air dry completely before reassembly, helping to prevent cross-contamination and ensure the unit's longevity. Regular cleaning supports a hygienic food service environment, aligning with Health Canada guidelines.

What is the typical yield of Heinz Keystone Plastic Countertop BBQ Pump Dispenser per case?

The Heinz Keystone Plastic Countertop BBQ Pump Dispenser itself doesn't have a yield, as it's the equipment, but it's optimized to maximize the yield from compatible 1.5 gallon Heinz beverage-style pouches. The sealed system ensures up to 98% product evacuation, significantly reducing food waste compared to rigid jugs or open condiment wells. This efficiency means that almost all of the sauce purchased in the pouch is actually dispensed and served to your customers. The dispenser’s adjustable portion control also helps manage consistent serving sizes, indirectly contributing to predictable yield per pouch for operational planning.

What menu items can Heinz Keystone Plastic Countertop BBQ Pump Dispenser be used for?

The Heinz Keystone Plastic Countertop BBQ Pump Dispenser is specifically designed for high-volume dispensing of BBQ sauces, making it perfect for menu items like pulled pork sandwiches, BBQ chicken, ribs, and grilled burgers. Beyond BBQ, it's also excellent for other thick condiments often served with sides, such as a signature sauce for poutine, a glaze for chicken wings, or even ketchup in a high-traffic setting. Its red, high-visibility design often cues guests to BBQ or ketchup, making it intuitive for self-service stations at concession stands, cafeterias, and fast-casual restaurants. This versatility makes it a valuable asset for diverse menu offerings requiring consistent sauce application.

How long does Heinz Keystone Plastic Countertop BBQ Pump Dispenser last once opened?

The Heinz Keystone Plastic Countertop BBQ Pump Dispenser itself is equipment and doesn't have an 'opened' shelf life like food. However, the shelf life of the condiment pouch once inserted into the dispenser will depend entirely on the specific Heinz 1.5 gallon product you are using. The sealed Keystone system is designed to maintain product freshness and hygiene longer than open containers, but operators should always refer to the 'best by' date on the condiment pouch itself and any 'use after opening' instructions provided by Heinz. Proper refrigeration, if required for the condiment, is also critical for maintaining its quality once the pouch's internal seal is broken, and frequent pump cleaning prevents any cross-contamination.

How does the Heinz Keystone dispenser contribute to accurate portioning and product yield?

The Heinz Keystone Plastic Countertop BBQ Pump Dispenser is engineered with adjustable portion control, allowing operators to set consistent serving sizes for various condiments. This precision directly contributes to accurate product yield, ensuring that each 1.5 gallon Heinz pouch delivers a predictable number of servings, which is crucial for inventory management and food cost control. By minimizing over-dispensing and reducing waste through its sealed system, the unit helps kitchens maximize the usable product from each pouch, preventing costly losses common with less controlled dispensing methods. This efficiency is vital for maintaining profitability in high-volume settings, especially in the Canadian food service industry.

What is the recommended storage for condiments used with the Heinz Keystone dispenser, both sealed and after opening?

For condiments packaged in the compatible 1.5 gallon Heinz pouches, the sealed shelf life is indicated by the 'best by' date printed directly on the pouch. Once a pouch is opened and placed into the Heinz Keystone dispenser, the condiment's integrity is significantly extended due to the sealed, hygienic nature of the pump system, which minimizes air exposure and contamination. However, operators must always adhere to the specific 'use after opening' guidelines provided by Heinz for each product. If the condiment requires refrigeration, the entire dispenser unit containing the pouch should be stored appropriately to maintain food safety and quality, aligning with Health Canada food storage regulations.

🧠 Common Operator Scenarios: what buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

I'm deciding between open condiment wells and a sealed pump system for my Calgary food truck. How does the Heinz Keystone dispenser compare for hygiene and waste reduction?
My institutional kitchen requires hygienic, BPA-free equipment. Is the Heinz Keystone 1.5 gallon pump dispenser suitable and what materials is it made from?
We're setting up a new line prep station and need a reliable sauce dispenser. Does the Heinz Keystone 1.5 gallon unit integrate well with standard 1.5 gallon Heinz pouches?
I run a busy catering operation and need to manage condiment usage for large events. How does the 1.5 gallon capacity of this dispenser impact yield and refill frequency?
Currently, we use squeeze bottles for our BBQ sauce service, but staff complain about refilling. What are the operational advantages of switching to the Heinz Keystone pump dispenser?
I'm preparing for a major outdoor BBQ festival with thousands of attendees. How many Heinz Keystone 1.5 gallon dispensers should I plan for a high-traffic condiment station?

Available at ChickenPieces.com

Heinz Keystone Plastic Countertop BBQ Pump Dispenser-1.5 Gallon

This heavy-duty dispenser is a staple for Canadian food service operators needing a dependable, hygienic system for high-volume condiment service. It's designed for consistent performance, ensuring smooth operations for your team. Explore more insights and operational tips on our blog.

Get Your Heinz Keystone Dispenser for Consistent Service Today

Stock up on essential equipment with ChickenPieces.com. We offer fast, reliable Canada-wide shipping from our Calgary hub, ensuring your operations are always supplied for peak demand. Trust us to deliver the equipment you need, right to your door.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies to the Heinz Keystone Plastic Countertop BBQ Pump Dispenser. Contact hello@chickenpieces.ca for warranty claims and returns.

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Shipping & Delivery Policy

All orders ship from our Calgary warehouse. Detailed shipping terms below.

🚛

Free Shipping

On all orders over $199 Canada-wide. Pallet orders always include free freight.

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Processing Time

Standard orders ship in 2–3 business days. Pallet orders ship in 4–5 business days. Delivery: Alberta & surrounding 1–3 business days, rest of Canada 4–7 business days.

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Delivery Times

Alberta: 1–2 days
BC, SK, MB: 2–4 days
ON, QC, Atlantic: 4–7 days

❄️

Cold-Chain & Perishables

Refrigerated and frozen items ship with insulated packaging. Cold-chain integrity guaranteed from Calgary facility.

Returns & Refunds

Unopened products: Returns accepted within 30 days of delivery.
Food-grade items: Not returnable due to health and safety.
Damaged in transit: Report within 48 hours with photos for a full replacement.
Refund processing: 5–7 business days back to original payment method.

Need help with shipping?

Email hello@chickenpieces.ca or call 1-833-462-8550 (Mon–Fri 8am–5pm MT).