What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Hatco TPT 120 4 Slice Toaster 1 for maximum shelf life?

The Hatco TPT-120 is designed for continuous commercial use rather than long-term storage. To ensure its operational longevity, store it indoors in a dry, temperature-controlled environment away from excessive dust or humidity when not in active use. Before storing, perform a thorough cleaning, including emptying and wiping the stainless steel crumb tray and the exterior, to prevent residue buildup. Always disconnect it from power and allow it to cool completely prior to handling or storage.

Is Hatco TPT 120 4 Slice Toaster 1 compatible with standard commercial machines?

The Hatco TPT-120 operates on a standard 120V electrical circuit, making it compatible with most commercial kitchen outlets in Canada. Its 1800W power draw is typical for a 4-slice commercial toaster and should integrate well into existing kitchen setups without requiring specialized electrical modifications, provided your circuits can handle the load. Ensure dedicated circuit capacity if pairing with other high-wattage equipment during peak hours to avoid tripping breakers. It functions as a standalone unit, designed to complement other breakfast service equipment.

What materials is Hatco TPT 120 4 Slice Toaster 1 made of?

The Hatco TPT-120 features a durable construction designed for the rigours of commercial foodservice. It utilizes a stainless steel exterior, which is easy to clean and maintains a professional appearance in any kitchen or buffet line. The removable crumb tray is also made of stainless steel for hygiene and ease of maintenance. Internally, the heating elements and insulation are engineered for efficient, even toasting and safe, cool-touch surface temperatures during operation.

How to maintain Hatco TPT 120 4 Slice Toaster 1 for long-term use?

Regular maintenance is key for the Hatco TPT-120. Daily, or more frequently depending on usage volume, pull out and empty the stainless steel crumb tray to prevent accumulation and potential fire hazards. Wipe down the exterior with a damp cloth; avoid abrasive cleaners or submerging the unit. Periodically, inspect the slots for any lodged food particles and carefully remove them using a non-metallic tool while the unit is unplugged and cool. These simple steps ensure consistent performance and extend the lifespan of your toaster.

What are the dimensions and weight specifications for the Hatco TPT-120?

The Hatco TPT-120 commercial toaster has overall dimensions of 13 1/2 inches from left to right, 12 1/2 inches from front to back, and stands 8 1/4 inches tall. These compact measurements allow it to fit comfortably on most countertops in cafés, diners, or self-serve buffet lines without occupying excessive space. While the product data doesn't explicitly state its weight, it is a robust commercial-grade appliance built for stability and durability.

How long does the Hatco TPT-120 last under typical commercial use?

The Hatco TPT-120 is engineered for continuous commercial operation and is built to withstand demanding daily use in foodservice environments like busy diners or hotel breakfast services. With proper cleaning and maintenance, particularly the regular emptying of the crumb tray and general upkeep, these units can provide many years of reliable service. Its heavy-duty construction and high-quality components are designed for longevity, reducing the frequency of replacement or major repairs compared to consumer-grade toasters.

What is the cleaning and maintenance procedure for the Hatco TPT-120?

Cleaning the Hatco TPT-120 is straightforward. The primary step is to regularly empty the removable stainless steel crumb tray; this should be done daily, or multiple times during peak service, to prevent buildup and reduce fire risk. For the exterior, simply wipe it down with a damp cloth and mild soap if necessary, ensuring no liquids enter the toasting slots or internal components. Always unplug the unit and allow it to cool completely before any cleaning or maintenance to ensure operator safety.

What types of bread can the Hatco TPT-120 accommodate?

The Hatco TPT-120 features four 1 1/4" wide, self-centering slots, which are specifically designed to handle a variety of bread types commonly used in commercial settings. This includes standard sliced bread, thicker artisan breads, bagels, English muffins, and frozen waffles without jamming or uneven toasting. The self-centering mechanism ensures consistent browning regardless of bread thickness, a critical feature for busy operations.

Is the Hatco TPT-120 safe for self-serve applications in Canadian food service?

Yes, the Hatco TPT-120 is designed with safety features that make it suitable for self-serve environments common in Canadian food service, such as hotel breakfast buffets or office breakrooms. Its insulated construction helps maintain cool surface temperatures, reducing the risk of accidental burns for customers and staff. The unit also operates on standard 120V power, further enhancing its ease of integration and safety in public-facing areas.

How does the 120V, 1800W power rating impact operation?

The 120V power rating means the Hatco TPT-120 can plug into standard North American electrical outlets without requiring special wiring or converters, simplifying installation in most commercial kitchens. With 1800W of power, this toaster delivers quick and efficient heating, ensuring rapid toasting cycles even during continuous use. This high wattage is crucial for maintaining throughput during busy breakfast or brunch periods, preventing bottlenecks in service.

What are the benefits of the Hatco TPT-120's self-centering slots?

The self-centering slots on the Hatco TPT-120 ensure that each slice of bread, regardless of its thickness, is positioned perfectly between the heating elements. This critical feature guarantees even browning on both sides of the toast, eliminating common issues like burnt edges or untoasted spots. For professional kitchens, this translates to consistent product quality, reduced waste from improperly toasted bread, and a more uniform presentation for customers.

Can the Hatco TPT-120 manage high-volume toasting demands?

The Hatco TPT-120 is built for commercial durability and consistent performance, making it capable of managing the toasting demands of light-to-medium volume operations such as cafés, diners, and buffet lines. While it features four slots, its 1800W power ensures quick turnaround times per batch. For very high-volume scenarios, like large hotel buffets serving hundreds simultaneously, multiple TPT-120 units or a conveyor toaster might be considered for optimal flow.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Hatco TPT-120 Commercial 4-Slice Toaster | 1 1/4" Slots

Hatco TPT-120 Commercial 4-Slice Toaster | 1 1/4" Slots | 120V

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $516.04

Was: $516.04

Now: $501.79

(You save $14.25 )

Item Number

829381389272

Brand

HATCO

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Hatco TPT-120 Commercial 4-Slice Toaster 120V

Hatco's TPT-120 is a commercial-grade 4-slot pop-up toaster built for the continuous-use demands of hotel breakfast stations, deli counters, and sandwich programs. Heavy-duty nichrome elements deliver fast, consistent browning across all four slots simultaneously no cold-centre slices or uneven browning that frustrates guests during peak breakfast service. The 120V single-phase configuration makes it plug-and-play in any standard commercial kitchen circuit without rewiring.

Capacity: 4 slices simultaneously hotel breakfast, deli, sandwich lines
Voltage: 120V standard commercial circuit, no hard-wiring required
Best for: Hotel breakfast programs, delis, sandwich shops, cafeteria lines, catering

ChickenPieces.com commercial kitchen equipment wholesale Canada.

Warranty Information

Standard manufacturer warranty applies to the Hatco TPT-120. Contact hello@chickenpieces.ca for warranty claims and returns assistance.

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