What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

What are the best slushy syrup brands in Canada?

Some of the best slushy syrup brands in Canada are Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, each suited to a slightly different audience and price point. Slush Puppie is an iconic frozen beverage brand with strong name recognition, making it ideal for schools, theatres and high-traffic family venues that want instant brand trust. Sour Patch Kids and other candy-branded syrups stand out for younger guests and impulse sales, while Jarritos and Aguas Frescas-style syrups work well for Latin and multicultural locations. Value-focused lines like Table Top King and CK help operators maximize profit per serving while still offering bright, crowd-pleasing flavours.

Do you sell sugar-free or reduced-sugar slushy syrups?

We carry a rotating selection of traditional, reduced-sugar and specialty slushy syrups, and we are actively expanding our range of sugar-free options as demand grows in Canada. Availability can vary by season and brand, so the best way to confirm is to check the product description and ingredient list on each syrup page for sugar-free or no-sugar-added labelling. If you are planning a program that requires sugar-free or lower-sugar beverages for schools, camps or health-conscious venues, our team can help identify suitable flavours, recommend compatible machines and suggest flavour mixes that still deliver strong taste and colour while meeting your nutritional goals.

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. (16 oz.) Bonus Squeeze Pump

Name: Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. (16 oz.) Bonus Squeeze Pump
Brand: Ghirardelli
SKU: CP-WEB-40861284-SI

In Stock

$179.26

Add to Wishlist

Auto-Reorder — never run out

We’ll ship this on a schedule that suits your kitchen. Pause, change, or cancel anytime.

Ships from Calgary, AB Processing 2–3 business days · Delivery: Alberta 1–3 bd · Rest of Canada 4–7 bd

Secure SSL checkout — we accept

VISA AMEX PayPal Interac

Ghirardelli View all Ghirardelli products →

Description

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. for Canadian Food Service

⚡ Quick Answer

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. with an included squeeze pump is a premium ingredient for Canadian foodservice operators, including cafés, hotels, event concessions, and office breakrooms. It's ideal for white chocolate mochas, vanilla lattes, frappes, and dessert finishing. ChickenPieces.com ships this Ghirardelli white chocolate sauce Canada-wide from Calgary.

When you're running a busy café or managing amenities for a hotel, consistency in your premium beverage offerings is non-negotiable. This Ghirardelli White Chocolate Flavoring Sauce, in a convenient 14 fl. oz. squeeze bottle with an included bonus pump, is a go-to for Canadian operators aiming for that genuinely rich, vanilla-cocoa-butter flavour in every drink. It’s what keeps customers coming back for that perfect white chocolate mocha, ensuring a consistent taste profile across all locations and staff shifts without the usual measurement guesswork.

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. (16 oz.) Bonus Squeeze Pump: Professional Grade for Canadian Food Service

This Ghirardelli White Chocolate Flavoring Sauce delivers a consistent, high-quality white chocolate profile crucial for any professional beverage programme. It's specifically formulated to provide a balanced, non-cloying sweetness that integrates smoothly into hot and cold drinks, saving prep time and reducing measurement errors common in high-volume settings like a busy event concession or a hotel coffee station.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide, all 10 provinces and 3 territories, in 2-5 business days.

Operator Tip: Always date your bottles when opened. Even with the pump, thicker sauces can sometimes cause blockages if not used regularly or stored properly. A quick rinse of the pump spout at the end of a shift keeps flow consistent for the next day's service.

Operator's Tip · Jamie, Concession & Event Specialist

"I often recommend this Ghirardelli white chocolate to customers running high-volume coffee programs. The included pump is a solid win for consistency; we’ve seen operators reduce product waste by 10-15% just from that. For a busy cafe or an event kiosk with new staff, having that reliable portioning built-in is key for managing inventory and keeping drink quality consistent. It really streamlines station workflow."

For any Canadian operation, from a bustling Calgary café to a quiet hotel coffee station, having a reliable white chocolate sauce means fewer remakes and happier customers. This Ghirardelli sauce offers that consistency. The included pump streamlines service, allowing staff to quickly portion out the exact amount needed for a vanilla latte or a specialty hot chocolate, significantly cutting down on waste and speeding up throughput by minutes per peak hour. Explore our full range of beverages and flavourings to stock your entire service station.

Quality & Specifications

This is a genuinely vanilla-cocoa-butter-forward white chocolate, offering a creamy, balanced flavour that isn't overly sweet. It comes as a thick, creamy liquid sauce in a practical 14 fl. oz. squeeze bottle (equivalent to 16 oz. by weight), complete with a bonus pump for precise, consistent dispensing in busy service environments like convenience stores or quick-service cafés.

Beverage Service Applications

This sauce is ideal for crafting premium white chocolate mochas, enriching hot chocolate variations, adding depth to specialty vanilla lattes, creating luxurious white chocolate frappes, and as an elegant drizzle for plated desserts or an ice cream topping. Its versatility makes it a staple for café drink stations and hotel beverage programs.

Storage & Handling

Store unopened bottles in a cool, dry place, away from direct sunlight or extreme temperature shifts. Once opened, it's essential to refrigerate the sauce and seal the bottle tightly to maintain its creamy texture and rich flavour profile. This practice ensures optimal quality for your clientele and extends the shelf life post-opening, critical for inventory management.

Canadian Sourcing

Sourced for consistent quality, this Ghirardelli product ensures reliable flavour for Canadian operators nationwide. Stocked efficiently at our Calgary distribution hub, it ships across Canada, reaching all 10 provinces and 3 territories within 2-5 business days. This robust supply chain guarantees steady product availability for your foodservice needs, from Vancouver to Halifax.

Format / Size	Prep / Usage Ratio	Applications	Certifications	Storage
Thick, creamy liquid sauce.	Varies by recipe; adjust to taste for desired flavour intensity.	White chocolate mochas, vanilla-forward lattes, white chocolate frappes, hot chocolate variations, dessert drizzles, dessert plating	See product label.	Store in a cool, dry place. Refrigerate after opening and seal tightly for best quality.

Specification	Detail
14 fl. oz. (16 oz.) squeeze bottle with bonus pump.	Ensures precise dispensing for specialty coffee and dessert applications.

Frequently Asked Questions

What is the difference between ghirardelli white chocolate sauce and torani?

Ghirardelli White Chocolate Flavoring Sauce is often described as having a rich, creamy, and distinct vanilla-cocoa-butter forward profile, aiming for a more genuinely dessert-like white chocolate experience. Torani's white chocolate offerings, while popular, can lean slightly sweeter or have a different flavour emphasis, depending on the specific product line. Many operators find Ghirardelli provides a premium, less cloying base that customers recognize and associate with high-end coffee shop beverages and desserts. The choice often comes down to the specific flavour profile your operation is trying to achieve and customer preference.

Does ghirardelli white chocolate sauce have dairy?

Yes, based on typical white chocolate formulations, Ghirardelli White Chocolate Flavoring Sauce is expected to contain dairy ingredients. White chocolate inherently includes milk solids as a key component to achieve its creamy texture and distinct flavour profile. For specific and precise allergen information, including dairy content, always consult the ingredient list and allergen statement directly on the product label. This is the most reliable source for your operational needs, especially when catering to customers with dietary restrictions.

How long does ghirardelli white chocolate sauce last?

The specific shelf life for Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. will be indicated by a best-before date printed on the packaging. Unopened, it typically has a considerable shelf life when stored in a cool, dry place, usually several months to a year. Once opened, to maximize its quality and freshness, it's generally recommended to store the sauce refrigerated and use it within a few weeks, often 2-4 weeks. Always check the product label for the most accurate and up-to-date storage instructions and expiry information relevant to your inventory management.

What is the difference between monin and ghirardelli white chocolate sauce?

Ghirardelli White Chocolate Flavoring Sauce is known for its creamy, rich, and genuine vanilla-cocoa-butter taste, formulated to capture the essence of premium white chocolate. Monin, another widely recognized brand, offers a range of white chocolate sauces, with some tending towards a sweeter or more confectionary profile, while others focus on specific undertones. Operators often choose Ghirardelli for its established brand recognition and consistent, balanced flavour that resonates with specialty coffee and dessert demographics. Ultimately, the preference between Ghirardelli and Monin comes down to the desired sweetness and specific flavour characteristics that best suit your menu applications.

What happened to ghirardelli white chocolate sauce?

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. is still actively produced and available for foodservice operations in Canada through suppliers like ChickenPieces.com. There hasn't been any indication of discontinuation or significant issues with its availability. Sometimes, product availability can fluctuate due to supply chain factors, but the product itself remains a staple. If you've had trouble sourcing it locally, looking to national foodservice distributors or online platforms specializing in bulk restaurant supplies is usually the best approach to ensure consistent stock.

Is ghirardelli white chocolate sauce gluten free?

For precise information regarding whether Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. is gluten-free, you must refer directly to the product's official packaging and ingredient list. While many sauces may not contain gluten ingredients, cross-contamination is a concern for those with severe sensitivities. Health Canada's food labelling regulations provide strict guidelines for "gluten-free" claims. Always verify the current product label for any specific gluten-free certification or declaration to ensure it meets your operational requirements and customer dietary needs.

How to store Ghirardelli White Chocolate Flavoring Sauce 14 fl for maximum shelf life?

To maximize the shelf life of Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz., store unopened bottles in a cool, dry place, away from direct sunlight or extreme temperature fluctuations. Once the bottle is opened, it's crucial to cap it tightly and refrigerate it to maintain freshness and prevent spoilage. Keeping the included squeeze pump clean and free of dried residue will also help ensure product integrity and dispense smoothly. Adhering to these practices, along with observing the best-before date on the packaging, will help you get the most out of each bottle.

How to clean equipment after using Ghirardelli White Chocolate Flavoring Sauce 14 fl?

After using Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz., it is important to promptly clean any equipment, especially the squeeze pump, to prevent clogs and maintain hygiene. Disassemble the pump components if possible, and rinse them thoroughly with warm water immediately after each service period. For a more thorough cleaning, use a mild, food-safe detergent and a brush to remove any dried sauce residue, then rinse completely. This prevents flavour transfer and ensures the pump operates smoothly for consistent portioning during subsequent use.

What are the typical case dimensions and pallet configurations for bulk orders of Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz.?

We usually ship Ghirardelli White Chocolate Flavoring Sauce in cases that contain a specific number of 14 fl. oz. bottles, often 6 or 12 units per case, though this can vary by cycles. While precise case dimensions and pallet configurations can differ, they are designed for efficient stacking in foodservice warehouses and on standard shipping pallets. For exact freight planning, especially for larger grocery chain or distribution warehouse orders, please contact our logistics team at ChickenPieces.com with your anticipated volume, and we can provide current specifications for pallet layers and maximum height.

What is the expected best-before shelf life for unopened Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. and how long does it last once opened?

Unopened, Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. typically has a best-before shelf life of 9 to 12 months when stored in a cool, dry environment, away from direct heat or light. This date will be clearly printed on the product packaging. Once opened, for optimal quality and flavour, it should be refrigerated and consumed within approximately two to four weeks. Always ensure the cap or pump is securely re-sealed after each use to prevent air exposure and maintain freshness for your café or hotel beverage service.

🧠 Common Operator Scenarios: what buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

I'm opening a new university campus café in Vancouver and need a reliable white chocolate sauce that offers consistent flavour for mochas and lattes. What size format of Ghirardelli white chocolate sauce would you recommend for high-volume service?
My hotel in Banff is looking to upgrade its in-room coffee station offerings and needs a premium white chocolate sauce. Can you compare the Ghirardelli 14 fl. oz. option with larger bulk sizes from other brands like DaVinci Gourmet for a high-end guest experience?
We operate several stadium concession stands in Calgary and need a white chocolate sauce that is easy to dispense during peak event times with minimal training. Is the Ghirardelli 14 fl. oz. squeeze pump format compatible with standard beverage station setups?
I'm planning the inventory for a large music festival in Ontario and need to estimate the yield of white chocolate sauce for thousands of hot chocolate and coffee sales. How many 14 fl. oz. Ghirardelli bottles should I order to meet demand over a 3-day event?
Our office breakroom is currently using a powdered white chocolate mix, but employees are requesting a liquid option for ease of use. What are the benefits of switching to Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. with a pump compared to a dry product?
I need a white chocolate sauce for a school cafeteria that caters to students with various dietary needs. Does Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. contain common allergens, and what certifications should I look for on the label?

Available at ChickenPieces.com

Ghirardelli White Chocolate Flavoring Sauce 14 fl. oz. (16 oz.) Bonus Squeeze Pump

This Ghirardelli white chocolate sauce is available for bulk purchase through ChickenPieces.com, supporting Canadian food service operators in maintaining consistent, high-quality beverage and dessert menus. It's a fundamental ingredient for specialty coffee operations, hotel beverage programs, and high-velocity event concessions. For more industry insights and product tips, check out our blog.

Stock your Ghirardelli white chocolate sauce for premium Canadian service

Ensure your operation always has the premium Ghirardelli white chocolate sauce on hand. We offer bulk and wholesale availability with fast, reliable Canada-wide shipping directly from our Calgary distribution centre to your business.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies to this Ghirardelli product. For warranty claims or return inquiries, please contact hello@chickenpieces.ca.

–

No reviews yet

Write a Review

Be the first to review this product — your feedback helps other Canadian businesses buy with confidence.

Have a question about this product? Use the “Ask a question” button above and we’ll get back to you within one business day.

Shipping & Delivery Policy

All orders ship from our Calgary warehouse. Detailed shipping terms below.

🚛

Free Shipping

On all orders over $199 Canada-wide. Pallet orders always include free freight.

📦

Processing Time

Standard orders ship in 2–3 business days. Pallet orders ship in 4–5 business days. Delivery: Alberta & surrounding 1–3 business days, rest of Canada 4–7 business days.

📍

Delivery Times

Alberta: 1–2 days
BC, SK, MB: 2–4 days
ON, QC, Atlantic: 4–7 days

❄️

Cold-Chain & Perishables

Refrigerated and frozen items ship with insulated packaging. Cold-chain integrity guaranteed from Calgary facility.

Returns & Refunds

Unopened products: Returns accepted within 30 days of delivery.
Food-grade items: Not returnable due to health and safety.
Damaged in transit: Report within 48 hours with photos for a full replacement.
Refund processing: 5–7 business days back to original payment method.

Need help with shipping?

Email hello@chickenpieces.ca or call 1-833-462-8550 (Mon–Fri 8am–5pm MT).