What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is ghirardelli black label dark chocolate?

Yes, Ghirardelli Black Label Chocolate Flavoring Sauce is indeed a dark chocolate profile. It's formulated with intensely rich and bittersweet notes, featuring premium Dutch cocoa to achieve a sophisticated dark chocolate finish. This makes it ideal for crafting beverages and desserts where a deep, robust cocoa flavor is desired, differentiating it from sweeter milk chocolate options in professional settings.

What type of chocolate is ghirardelli?

Ghirardelli is renowned for producing various types of chocolate products, but the Black Label Flavoring Sauce specifically offers a sophisticated dark chocolate profile. It is designed as a flavoring agent with an intensely rich and bittersweet taste, ideal for professional beverage and dessert applications. For other Ghirardelli chocolate types, you would typically look at their baking chips, candy bars, or other sauce formulations like white chocolate or caramel, which are also available through ChickenPieces.com.

Does ghirardelli chocolate have beverage?

Ghirardelli Black Label Chocolate Flavoring Sauce is a non-beverage product. It's specifically developed as a chocolate flavoring for non-beverage beverages and desserts in food service settings. As with all food products, it's always recommended for operators to review the ingredient list on the physical product packaging for the most current and accurate information regarding its composition for any specific dietary needs or concerns among their clientele.

Does ghirardelli dark chocolate have lead?

Concerns about heavy metals like lead in chocolate have been raised for various brands, typically pertaining to solid chocolate products. For Ghirardelli Black Label Chocolate Flavoring Sauce, or any liquid food product, specific trace element information is generally not disclosed on standard product descriptions. Commercial operators with such concerns should refer to official statements from Ghirardelli or any publicly available third-party testing reports. ChickenPieces.com ensures products distributed comply with Canadian food safety regulations.

Is ghirardelli dark chocolate gluten free?

The product description for Ghirardelli Black Label Chocolate Flavoring Sauce does not explicitly state it is gluten-free. For food service operations where gluten allergies or sensitivities are a concern for customers, it is crucial to always check the official ingredient list and allergen statements directly on the physical product packaging. Manufacturer formulations can change, and dedicated allergen information is usually provided to ensure customer safety and compliance with Health Canada food labelling guidelines.

How to use Ghirardelli Black Label Chocolate Flavoring Sauce12 in a commercial kitchen?

In a commercial kitchen, Ghirardelli Black Label Chocolate Flavoring Sauce is ideal for high-volume beverage and dessert applications due to its professional formulation and included pump. The precision squeeze pump allows for accurate portioning in hot drinks like dark mochas or iced lattes, ensuring consistency across many orders, which is critical during peak service. It's also excellent for artisan milkshakes and as a high-end drizzle on plated desserts, maintaining its fluid texture even in cold preparations.

What are the typical case dimensions and pallet configuration for Ghirardelli Black Label Chocolate Sauce?

While specific case dimensions for the Ghirardelli Black Label 16 oz bottles can vary slightly by batch, they are generally configured for efficient stacking and storage within food service distribution channels. Pallet configurations are optimized for standard Canadian warehouse and truckload logistics, typically allowing for layered stacking to maximize yield per pallet without compromising product integrity during transit. For exact figures relevant to your receiving bay, you can consult our customer service team who can provide current shipping manifest details for bulk orders.

What is the best-before shelf life for Ghirardelli Black Label Chocolate Flavoring Sauce in storage and once opened?

Ghirardelli Black Label Chocolate Flavoring Sauce typically has a shelf life of several months when stored unopened in a cool, dry environment, as indicated by the best-before date on the packaging. Once opened and the pump is attached, it maintains its quality for a period consistent with other professional beverage sauces, usually several weeks to a few months, provided it's kept refrigerated or in a consistently cool, food-safe area. Always refer to the specific date on each bottle and follow proper hygiene practices for the squeeze pump to ensure product freshness and compliance with food safety protocols.

Are Ghirardelli Black Label Chocolate Flavoring Sauce bottles returnable or recyclable through Canadian deposit programs?

The plastic bottles used for Ghirardelli Black Label Chocolate Flavoring Sauce are generally recyclable through municipal recycling programs across Canada, including provincial initiatives in Alberta, BC, and Saskatchewan. However, they are not typically part of the beverage container deposit-return programs, as these usually apply to ready-to-drink beverages. We recommend checking with your local waste management facility or provincial recycling authority for specific guidelines on plastic bottle disposal and recycling in your operating region to ensure proper waste diversion.

How many 16 oz bottles of Ghirardelli Black Label Chocolate Flavoring Sauce typically come in a single case?

Ghirardelli Black Label Chocolate Flavoring Sauce in the 16 oz (454g) professional bottle format is commonly packed in cases of 6 units. This standard case count is designed for ease of handling, storage, and inventory management for food service operators, allowing for efficient replenishment in high-volume settings like cafés or event concessions. This packaging helps maintain product integrity during shipping from our Calgary distribution point and ensures you have a consistent supply for your operations.

Can Ghirardelli Black Label Chocolate Flavoring Sauce be effectively used for applications beyond beverages, such as in desserts?

Absolutely, Ghirardelli Black Label Chocolate Flavoring Sauce is highly versatile and excels beyond just beverages. Its luxurious velvety texture and deep, bittersweet chocolate profile make it an outstanding choice for dessert drizzles on ice cream, cheesecakes, or brownies, providing a premium finish. It's also excellent for crafting artisan milkshakes or as an ingredient in chocolate-flavored dessert bases, maintaining its fluid consistency without hardening, even when chilled, which is a key advantage in dessert preparations.

What key distinctions set Ghirardelli Black Label Chocolate Flavoring Sauce apart from other Ghirardelli chocolate sauce varieties?

The Ghirardelli Black Label Chocolate Flavoring Sauce is specifically engineered for a sophisticated, intensely bittersweet dark chocolate profile, designed to perform optimally in demanding food service environments. Unlike some sweeter or more general-purpose Ghirardelli sauces, Black Label features high-performance thermal stability, ensuring it maintains distinct lines in layered drinks and resists hardening in cold applications like iced lattes. This makes it a preferred choice for operators aiming for 'Ultra-Premium Mocha Excellence' and precise execution in their beverage and dessert offerings.

Is the precision squeeze pump included with each bottle, and how accurate is its portioning?

Yes, each 16 oz bottle of Ghirardelli Black Label Chocolate Flavoring Sauce includes one precision-calibrated squeeze pump, which is a key feature for operational efficiency. This pump is designed to provide consistent, no-mess dosing, allowing your team to achieve exact portioning for every drink or dessert served. Accurate portioning is crucial for maintaining flavor consistency across all orders and for managing inventory effectively in high-velocity service environments, reducing waste and ensuring customer satisfaction.

What other Ghirardelli flavoring sauces does ChickenPieces.com stock that complement this Black Label Chocolate Sauce?

ChickenPieces.com offers a selection of Ghirardelli flavoring sauces to complement the Black Label Chocolate, allowing operators to expand their beverage and dessert menus. We stock Ghirardelli Caramel Flavoring Sauce (CP-WEB-40861283) and Ghirardelli White Chocolate Flavoring Sauce (CP-WEB-40861284), both in similar 16 fl. oz. formats with bonus squeeze pumps. For higher volume needs, we also carry Ghirardelli Sweet Ground Chocolate & Cocoa Flavoring Sauce in a larger 64 fl. oz. size (CP-WEB-40862052). These options help create a diverse range of premium offerings for your customers.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Ghirardelli Black Label Chocolate Flavoring Sauce12 fl. oz. (16 oz.) Bonus Squeeze Pump

Name: Ghirardelli Black Label Chocolate Flavoring Sauce12 fl. oz. (16 oz.) Bonus Squeeze Pump
Brand: Ghirardelli
SKU: CP-WEB-40861282-SI

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$63.07

Item Number

829381442229

Brand

Ghirardelli

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

For operations that cater to sophisticated palates and premium dessert or coffee programs, the Ghirardelli Black Label Chocolate Flavoring Sauce represents the premium tier of the Ghirardelli professional range. The Black Label formula delivers a deeper, more intense chocolate character darker, richer, and more complex than standard chocolate sauces designed for applications where bold chocolate impact is the deliberate objective.

The included squeeze pump makes precision portioning effortless at busy dessert stations and coffee bars. Whether it's going into a dark chocolate mocha, being applied as a dramatic plate drizzle, or layering into a specialty milkshake, the Black Label's concentrated flavour profile means a little delivers a lot maximizing the impact of every pump while extending the effective yield of each bottle.

Menus that feature Ghirardelli Black Label chocolate items enjoy a natural price premium justification: the Black Label designation signals craftsmanship and intentionality to customers familiar with the Ghirardelli brand hierarchy. It's the kind of ingredient detail that differentiates a premium café or restaurant from commodity competitors offering generic chocolate flavouring.

Ghirardelli Black Label formula intense, complex dark chocolate character
Bonus squeeze pump included precise portioning, minimal waste
Premium tier application for bold chocolate mochas, dessert plating
Supports premium menu pricing Black Label signals quality to customers
Concentrated flavour strong impact per portion, excellent yield

When your menu calls for a chocolate sauce that makes a statement in a specialty dark mocha, a rich chocolate fondant drizzle, or a signature dessert presentation Ghirardelli Black Label delivers the flavour intensity and brand credibility that premium foodservice operations demand.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Ghirardelli Black Label Chocolate Flavoring Sauce12 fl. oz. (16 oz.) Bonus Squeeze Pump

FREQUENTLY BOUGHT TOGETHER

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YOUR SHOPPING BASKET

Ghirardelli Black Label Chocolate Flavoring Sauce12 fl. oz. (16 oz.) Bonus Squeeze Pump

FREQUENTLY BOUGHT TOGETHER

Total Price

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