What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

What are the best slushy syrup brands in Canada?

Some of the best slushy syrup brands in Canada are Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, each suited to a slightly different audience and price point. Slush Puppie is an iconic frozen beverage brand with strong name recognition, making it ideal for schools, theatres and high-traffic family venues that want instant brand trust. Sour Patch Kids and other candy-branded syrups stand out for younger guests and impulse sales, while Jarritos and Aguas Frescas-style syrups work well for Latin and multicultural locations. Value-focused lines like Table Top King and CK help operators maximize profit per serving while still offering bright, crowd-pleasing flavours.

Do you sell sugar-free or reduced-sugar slushy syrups?

We carry a rotating selection of traditional, reduced-sugar and specialty slushy syrups, and we are actively expanding our range of sugar-free options as demand grows in Canada. Availability can vary by season and brand, so the best way to confirm is to check the product description and ingredient list on each syrup page for sugar-free or no-sugar-added labelling. If you are planning a program that requires sugar-free or lower-sugar beverages for schools, camps or health-conscious venues, our team can help identify suitable flavours, recommend compatible machines and suggest flavour mixes that still deliver strong taste and colour while meeting your nutritional goals.

Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix

Name: Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix
Brand: Ghirardelli
SKU: a2z-web-99962012

Only 2 left

$65.09

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Description

Ghirardelli Hot Cocoa Mix 2 lb Bulk for Canadian Food Service

⚡ Quick Answer

Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix is a bulk dry mix for Canadian food service, convenience stores, vending operators, hotels, event concessions, offices, and schools. It's formulated for consistent delivery in standard hot cocoa dispensing machines, suitable for hot cocoa and mochas. ChickenPieces.com ships this Ghirardelli hot cocoa mix Canada-wide from Calgary.

The Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix is a staple for Canadian food service operators needing consistent quality in high-volume settings. Designed for commercial hot beverage dispensers, this powdered mix delivers a luxurious, full-bodied chocolate flavour that keeps customers coming back. When you're running a busy convenience store or an event concession at peak season, ensuring your hot cocoa dispenser runs smoothly for hundreds of servings a day matters.

Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix: Professional Grade for Canadian Food Service

This Ghirardelli hot cocoa mix is built for the pace of commercial operations. The flavour profile is rich and velvety, and it holds up in any hot beverage programme you run. Because it's a powder, storage is simple and prep is quick in commercial hot cocoa dispensing machines. It's a dependable pick for hotels, ski resorts, and office breakrooms that need consistent quality without complicated mixing steps.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide, all 10 provinces and 3 territories, in 2-5 business days.

Operator Tip: For consistent texture in high-volume dispensers, always pre-mix the Ghirardelli powder thoroughly with a small amount of warm water or milk into a slurry before adding the rest of the liquid. This prevents clumping and ensures smooth operation, especially during peak service times.

Operator's Tip · Jamie, Concession & Event Specialist

"We see a lot of success with this Ghirardelli hot cocoa at busy locations. One of our event concession customers in Alberta goes through a dozen 2 lb. bags during a weekend festival, running it through their dispenser non-stop. The dry format is a real space-saver, keeping refrigerated storage open for other items, which is a big win for high-volume operations."

For any food service operation in Canada, especially those experiencing high demand, this Ghirardelli hot cocoa mix offers a reliable solution for satisfying customer cravings. Its easy integration into existing hot beverage dispenser setups means less training time for staff and more consistent product delivery. Operators appreciate the ability to maintain quality without extensive ingredient preparation, allowing them to focus on service during busy periods. Explore our full range of beverages, including other hot drink options and hydration solutions, all ready to ship from our Calgary facility.

Quality & Specifications

This Ghirardelli hot cocoa mix is a premium, powdered blend featuring dutched cocoa and milk ingredients, designed for rich, velvety consistency. The 2 lb. bag offers a significant yield for commercial applications, ensuring you have enough on hand for peak service periods. It's formulated for easy dissolving, reducing the likelihood of clumps in high-traffic dispensing machines.

Beverage Service Applications

Ideal for commercial hot cocoa dispensers in diverse settings like hotel lobbies, ski resort lodges, and university cafeterias. It's also a reliable base for creating popular menu items such as a rich mocha for coffee shops or a decadent hot chocolate at stadium concession stands. Many office breakrooms utilize this for a consistently appealing hot beverage option.

Storage & Handling

To preserve its luxurious flavour and texture, store this Ghirardelli hot cocoa mix in a cool, dry place. Ensure the bag remains tightly sealed or is transferred to an airtight container after opening. Proper handling prevents moisture absorption, which can lead to clumping and compromise the quality of the mix, especially critical for long shelf life in Canadian climate variations.

Canadian Sourcing

ChickenPieces.com offers this Ghirardelli hot cocoa mix direct from our Calgary distribution hub, ensuring consistent supply and quick delivery across Canada. Operators from coast-to-coast, including all 10 provinces and 3 territories, rely on our efficient logistics. We prioritize product availability and traceability, so you can confidently stock your operation with a trusted brand.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Powdered mix	Varies by dispensing machine settings; adjust to taste.	See packaging	See product label	Store in a cool, dry place, sealed.

Specification	Detail
Weight	2 lbs

Dietary & Allergen Notes: 0g Trans Fat per serving

Frequently Asked Questions

Is Starbucks or Ghirardelli hot cocoa better?

Deciding between Starbucks and Ghirardelli hot cocoa often comes down to preference for flavour profile and operational needs. This 2 lb. Ghirardelli Rich and Velvety Premium Hot Cocoa Mix is specifically designed for commercial hot cocoa dispensing machines, offering a consistent, full-bodied chocolate flavor that many operators find appealing. While Starbucks might be associated with a specific café experience, Ghirardelli is a trusted brand known for its quality chocolate, making it a reliable choice for high-volume foodservice applications where consistent product delivery is key.

Can you mix ghirardelli hot chocolate with water?

Yes, this Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix is designed to be mixed with water for standard hot cocoa dispensing machines. The formula contains milk ingredients, so adding water is typically all that's needed to achieve a rich, creamy texture. Always refer to your specific dispenser's instructions or the product packaging for precise water-to-mix ratios to ensure optimal flavor and consistency for your customers.

What is the difference between ghirardelli and valrhona cocoa powder?

The primary difference between Ghirardelli and Valrhona often lies in their intended use and flavor intensity; Valrhona typically focuses on high-end baking and couverture. This 2 lb. Ghirardelli Rich and Velvety Premium Hot Cocoa Mix is a complete hot cocoa blend, meaning it contains cocoa, milk, and sweeteners, making it ready for commercial hot beverage dispensers. Valrhona cocoa powder, on the other hand, is generally a pure, unsweetened cocoa, often sought by pastry chefs for its specific flavour notes in high-end dessert applications, requiring additional ingredients to become a hot cocoa.

What is the difference between ghirardelli and hershey cocoa powder?

Ghirardelli and Hershey's cocoa products serve different market segments, though both are well-recognized. This 2 lb. Ghirardelli Rich and Velvety Premium Hot Cocoa Mix is a pre-blended product containing cocoa, milk, and sweeteners, specifically formulated for commercial hot cocoa dispensing machines to deliver a consistent, full-bodied chocolate drink. Hershey's often offers simpler cocoa powders and basic hot cocoa mixes more commonly found in retail or for home use, which might require more preparation steps or additional ingredients to achieve a similar commercial-grade hot beverage.

How to use Ghirardelli Rich and Velvety Hot Cocoa Mix in a commercial kitchen?

To use this Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix in a commercial kitchen, it's primarily designed for standard hot cocoa dispensing machines. Simply pour the dry mix into your dispenser's hopper and follow the machine's instructions for water and mix ratios. This ensures a consistent, delicious hot cocoa every time. It can also be combined directly with hot coffee to create a quick, decadent mocha in cafés or break rooms.

How to store Ghirardelli Rich and Velvety Hot Cocoa Mix for maximum shelf life?

For maximum shelf life of your Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix, store the sealed bag in a cool, dry place away from direct sunlight and strong odours. Once opened, ensure the bag is tightly resealed or transferred to an airtight container to prevent moisture absorption, which can cause clumping and reduce quality. Always check the best-before date on the packaging to ensure freshness for your customers.

Can i use ghirardelli cocoa powder for hot chocolate?

This product is already a hot cocoa mix, not just cocoa powder, so it's specifically formulated to make hot chocolate directly. This Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix contains cocoa, milk, and sweeteners, meaning it's a complete blend. You just add water or hot milk as per your dispensing machine or recipe instructions to create a delicious, rich hot chocolate, without needing to add extra sugar or dairy components.

What is the difference between ghirardelli cocoa and hershey's cocoa?

When comparing Ghirardelli cocoa to Hershey's cocoa, it's important to differentiate between raw cocoa powder and a blended hot cocoa mix. This Ghirardelli product is a 2 lb. Rich and Velvety Premium Hot Cocoa Mix, which means it's a complete formulation including dutched cocoa, milk, and sweeteners, ready for commercial hot beverage dispensers. Hershey's cocoa often refers to their pure unsweetened cocoa powder, which is typically used for baking and requires additional ingredients to make a hot beverage. Both brands are recognized, but this Ghirardelli mix offers a convenient, pre-formulated solution for high-volume hot chocolate service.

What are the typical case dimensions and pallet configuration for Ghirardelli 2 lb. Hot Cocoa Mix?

While specific case dimensions for this 2 lb. Ghirardelli Rich and Velvety Premium Hot Cocoa Mix can vary slightly by batch, expect cases to be sized for efficient stacking in food service storage. Pallet configurations are generally optimized for Canadian distribution warehouses, allowing for stable, high-density storage and transport. For precise dimensions and pallet counts for large-volume orders, it's best to contact our logistics team directly at ChickenPieces.com to ensure your receiving bay can accommodate.

What is the expected best-before shelf life for Ghirardelli 2 lb. Hot Cocoa Mix?

The Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix typically has a long shelf life when stored properly in its sealed packaging in a cool, dry environment. You can generally expect a best-before date of 12 to 18 months from the manufacturing date. Always refer to the specific date printed on each bag, as proper inventory rotation is crucial for maintaining product quality in your convenience store, hotel, or office breakroom.

🧠 Common Operator Scenarios: what buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

I need to choose a bulk hot cocoa mix for my hotel's in-room amenities and also for the lobby dispenser. How does Ghirardelli 2 lb. compare to other options for consistent quality and ease of use?
I'm managing procurement for a school district in Ontario. Are there any dietary considerations like trans fat or major allergens I need to be aware of when using Ghirardelli Rich and Velvety Hot Cocoa Mix?
I'm upgrading my break room coffee station and considering a hot beverage dispenser. Will this Ghirardelli 2 lb. hot cocoa mix work reliably in a standard commercial hot cocoa dispensing machine for daily office use?
I'm planning for a large winter event in Calgary expecting 10,000 visitors over three days. How can I estimate the number of 2 lb. Ghirardelli hot cocoa bags I'll need for hot beverage service and what kind of yield should I expect per bag?
My convenience store currently uses a different bulk hot chocolate mix, but customers are asking for a more premium option. What are the key advantages of switching to Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix for my existing dispenser setup?
I'm setting up a concession stand for a junior hockey tournament with 12-hour service days. What are the best practices for preparing and refilling a hot cocoa dispenser using this Ghirardelli 2 lb. mix to maintain consistency throughout the day?

Available at ChickenPieces.com

Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix

This premium hot cocoa mix is available in bulk from ChickenPieces.com, supporting Canadian food service operators with a high-quality ingredient for their hot beverage programs. It's a reliable choice for any operation looking to offer a recognized brand of rich, consistent hot chocolate. For further insights on optimizing your beverage service, consider reviewing the resources on our blog.

Stock Your Operation with Ghirardelli's Premium Hot Cocoa

Secure your supply of Ghirardelli 2 lb. Rich and Velvety Premium Hot Cocoa Mix in bulk today. We ensure fast, reliable Canada-wide shipping from our Calgary facility directly to your business. Equip your convenience store, hotel, or event concession with a trusted, high-performance product.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Shipping & Delivery Policy

All orders ship from our Calgary warehouse. Detailed shipping terms below.

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Free Shipping

On all orders over $199 Canada-wide. Pallet orders always include free freight.

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Processing Time

Standard orders ship in 2–3 business days. Pallet orders ship in 4–5 business days. Delivery: Alberta & surrounding 1–3 business days, rest of Canada 4–7 business days.

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Delivery Times

Alberta: 1–2 days
BC, SK, MB: 2–4 days
ON, QC, Atlantic: 4–7 days

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Cold-Chain & Perishables

Refrigerated and frozen items ship with insulated packaging. Cold-chain integrity guaranteed from Calgary facility.

Returns & Refunds

Unopened products: Returns accepted within 30 days of delivery.
Food-grade items: Not returnable due to health and safety.
Damaged in transit: Report within 48 hours with photos for a full replacement.
Refund processing: 5–7 business days back to original payment method.

Need help with shipping?

Email hello@chickenpieces.ca or call 1-833-462-8550 (Mon–Fri 8am–5pm MT).