What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use Franmara Modularack 180 Bottle Pro Waterfall Stained in a commercial kitchen?

This product, the Franmara Modularack 180 Bottle Pro Waterfall, is a wine rack, not a consumable ingredient for use in a commercial kitchen in the traditional sense. It's designed for displaying bottled wine or champagne in a bar, restaurant, or retail setting. In a commercial kitchen context, its primary 'use' would be for organized, accessible storage of wine bottles that are destined for the bar or dining room, ensuring proper inventory management before service.

How to store Franmara Modularack 180 Bottle Pro Waterfall Stained for maximum shelf life?

For maximum longevity, store the Franmara Modularack 180 Bottle Pro Waterfall in a dry, temperature-controlled environment. As it's made from stained high-density wood, protect it from extreme humidity fluctuations or direct, prolonged sunlight, which can cause warping or fading over time. Once assembled and in use, ensuring the integrity of the wood helps maintain its sophisticated appearance for years of commercial operation.

How to clean equipment after using Franmara Modularack 180 Bottle Pro Waterfall Stained?

Cleaning equipment after using the Franmara Modularack 180 Bottle Pro Waterfall isn't applicable in the way one would clean food service equipment, as it's a static display unit. For the rack itself, simply wipe down the stained wood surfaces regularly with a soft, damp cloth to remove dust or spills. Avoid abrasive cleaners or harsh chemicals that could damage the finish. Consistent, gentle cleaning maintains its professional look in any bar setting.

What is the recommended ratio or dilution for Franmara Modularack 180 Bottle Pro Waterfall Stained?

The Franmara Modularack 180 Bottle Pro Waterfall is a physical wine storage rack, not a consumable product, so recommendations for ratio or dilution do not apply. Its 'ratio' is its capacity: it holds 180 standard 750ml wine or champagne bottles. The modular design, however, allows for expanding its 'ratio' of capacity by adding more units, such as the Franmara Pro 192 Modularack Bottle Stained Wall Mount Wooden Wine Rack, to suit a growing inventory.

What is the typical yield of Franmara Modularack 180 Bottle Pro Waterfall Stained per case?

The concept of 'yield per case' typically refers to consumable products and does not apply to the Franmara Modularack 180 Bottle Pro Waterfall, which is a singular piece of equipment. This unit, purchased individually, provides storage for 180 bottles. Therefore, its 'yield' is simply its stated capacity to organize and display 180 bottles within its compact 48" W x 24" D x 50" H footprint, optimizing space in your bar or restaurant.

What is the recommended serving size when using Franmara Modularack 180 Bottle Pro Waterfall Stained?

The Franmara Modularack 180 Bottle Pro Waterfall is a wine storage solution, not a food or beverage item, so 'recommended serving size' is not a relevant concept. It's designed to elegantly present and hold 180 individual bottles of wine or champagne. Its purpose is to facilitate the efficient 'serving' of wine by bartenders, providing easy access to specific bottles for guests who order them by the glass or bottle.

What menu items can Franmara Modularack 180 Bottle Pro Waterfall Stained be used for?

The Franmara Modularack 180 Bottle Pro Waterfall is a piece of bar equipment for displaying bottles, not an ingredient used in menu items. It organizes and showcases the wines you feature on your menu, making it easier for bartenders to locate specific vintages or varietals for guests. While it's not a 'menu item' itself, it significantly enhances the presentation and accessibility of your wine offerings, contributing to a more refined beverage program.

How does the Franmara Modularack 180 Bottle Pro Waterfall integrate into a bar's overall design and cocktail program?

The Franmara Modularack 180 Bottle Pro Waterfall enhances a bar's design by providing a sophisticated, visible wine display that complements the overall aesthetic. While it doesn't directly interact with cocktail ratios, a well-organized wine selection visible to guests can encourage wine sales alongside cocktails. Bartenders can use it to highlight specific wines suitable for by-the-glass service or as an upsell option, integrating into a comprehensive beverage program. Its stained wood finish offers a classic, upscale touch that elevates the entire bar environment.

Which types of spirits or base ingredients pair best with the aesthetic and functionality of this wine rack in a bar setting?

The stained wood finish and elegant waterfall design of the Franmara Modularack pair best with premium spirits and classic cocktail programs, enhancing a sophisticated bar atmosphere. Consider displaying bottles of high-end whiskies, artisanal gins, or small-batch liqueurs on nearby shelves to match the rack's upscale feel. For a functional pairing, keep these spirits organized in back bar areas while the wine rack prominently showcases your wine list. It complements a bar focused on refined offerings rather than a casual, high-volume shot bar.

What is the recommended shelf life of wine bottles once stored in the Franmara Modularack 180 Bottle Pro Waterfall after opening?

The Franmara Modularack 180 Bottle Pro Waterfall itself does not impact the shelf life of wine after opening, as it's a storage and display unit. Once a wine bottle is opened, its shelf life is determined by the type of wine, its exposure to oxygen, and whether it's properly re-sealed and stored. Typically, most opened wines, even when stoppered, are best consumed within 3-5 days. For optimal preservation after opening, you'd rely on external tools like wine preservers or vacuum pumps, not the rack itself.

Can the Franmara Modularack 180 Bottle Pro Waterfall be customized or painted to match specific bar branding?

Yes, while the Franmara Modularack 180 Bottle Pro Waterfall comes with a sophisticated stained wood finish, you could potentially customize it to match your specific bar branding. The high-density Australian plantation pine wood can be sanded and re-stained or painted. However, ensure any modifications are done professionally to avoid damaging the wood and voiding any potential manufacturer warranty. Always test a small, inconspicuous area first, or consult a wood finishing expert to achieve the desired look without compromising durability.

How difficult is the assembly process for the Franmara Modularack, and can a single bartender manage it?

The Franmara Modularack is designed for effortless installation, requiring minimal tools for a swift setup. While it can theoretically be managed by one person, having two people for assembly, especially when positioning and securing the larger sections and mounting to the wall, makes the process much smoother and safer. This ensures proper alignment and stability, which is critical for a unit designed to hold 180 bottles in a busy commercial environment. It’s a straightforward build, but an extra pair of hands is always beneficial for efficiency and safety.

What are the benefits of the double-deep storage design for busy bar operations or event catering?

The double-deep storage design of the Franmara Modularack 180 Bottle Pro Waterfall offers significant advantages for busy bar operations and event catering. It allows you to store a backup bottle directly behind the 'display' bottle, effectively doubling your immediate stock for popular wines without consuming additional horizontal wall space. This means fewer trips to an off-site cellar or storage room during peak service, ensuring a smoother workflow and quicker bottle changes. It’s particularly useful for high-volume by-the-glass programs and ensures you rarely run out of a popular selection on the floor.

Is this Franmara wine rack suitable for storing sparkling wines and champagne bottles, given their unique shapes?

Yes, the Franmara Modularack 180 Bottle Pro Waterfall is designed to securely hold both standard wine bottles and champagne bottles. The individual slots are generously sized to accommodate the broader base and slightly different dimensions often found with sparkling wine bottles. This versatility makes it an excellent choice for bars and event caterers who need to display a diverse selection, including bubbly for celebrations or cocktail bases. You can confidently mix and match bottle types without concerns about fit or stability, ensuring a consistent and elegant presentation.

How does the modular design of this Franmara rack support the expansion of a growing wine program?

The modular design of the Franmara Modularack 180 Bottle Pro Waterfall is its key advantage for expanding wine programs. As your bar's wine list grows, you can effortlessly add more units, such as the Franmara Pro 192 Modularack Bottle Stained Wall Mount Wooden Wine Rack, to extend your display without needing to replace your entire setup. This allows for a dynamic and evolving presentation that adapts to your increasing inventory. It ensures that your wine storage remains organized and aesthetically cohesive, even as your selection expands to meet customer demand.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Franmara Modularack 180 Bottle Pro Waterfall Stained Wooden Modular Wine Rack

Name: Franmara Modularack 180 Bottle Pro Waterfall Stained Wooden Modular Wine Rack
Brand: Franmara
SKU: CP-WEB-208WF180STA

⭐ TRUSTED BY BUSINESSES ACROSS CANADA

MSRP: $CAD2,913.89

$CAD1,160.46

(You save $CAD1,753.43 )

Item Number

829381447859

Brand

Franmara

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

The Franmara Modularack 180-Bottle Pro Waterfall Wine Rack in Stained Wood delivers Franmara's proven Pro Waterfall label-forward design with the deeper, richer appearance of a stained finish giving commercial wine programmes a polished, coordinated look that suits darker dining environments and venues with warmer, moodier aesthetics. This is the working wine rack for operators who want solid-wood quality and strong visual presence without stepping up to the Deluxe tier.

Each of the 180 bottle slots is angled in the classic Pro Waterfall pitch, allowing labels to face outward and downward toward guests. The stained finish is applied uniformly across the solid wood frame, creating a cohesive dark tone that absorbs ambient light beautifully under restaurant pendant lighting or track spots. The modular system assembles easily on-site, and sections can be arranged against walls or as freestanding centre-of-room installations depending on your floor plan needs.

This model is a popular choice for neighbourhood wine bars, mid-market restaurants, and wine retail stores that want a credible, full-capacity wine display with a finished, professional look. It's especially well suited to venues transitioning from a limited wine offering to a full programme the 180-bottle capacity covers a properly curated list with enough stock depth to avoid running dry mid-service on popular labels.

The stained wood creates strong visual contrast with colourful wine labels, making the display itself a sales tool. Guests browsing the rack are actively engaging with the wine programme, and research consistently shows that visible wine racks correlate with higher per-cover wine spend. At 180 bottles, you have enough variety on display to satisfy every table's preference from light white to full-bodied red to sparkling.

Order the Franmara 180-Bottle Pro Waterfall Stained Wine Rack today from ChickenPieces.com. We offer competitive B2B pricing, fast Canadian shipping, and wholesale rates for multi-unit purchases. Contact our team or place your order online.

Warranty Information

Standard manufacturer warranty applies to the Franmara Modularack. Contact hello@chickenpieces.ca for warranty claims and returns assistance.

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Franmara Modularack 180 Bottle Pro Waterfall Stained Wooden Modular Wine Rack

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YOUR SHOPPING BASKET

Franmara Modularack 180 Bottle Pro Waterfall Stained Wooden Modular Wine Rack

FREQUENTLY BOUGHT TOGETHER

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