What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is finest call sweet and sour mix gluten free?

Finest Call does not explicitly label this Ready-to-Use Sweet and Sour Mix as gluten-free in its product specifications. For specific dietary requirements, it's always best practice to check the ingredient label on the 3.78L gallon bottle upon receipt. While many bar mixers are formulated without gluten-containing ingredients, manufacturers' processes can vary. If gluten is a critical concern for your menu or customers, we recommend confirming directly with the manufacturer's current product data or a detailed ingredient breakdown.

Does finest call sweet and sour have alcohol?

No, Finest Call Ready-to-Use Sweet and Sour Mix does not contain alcohol. This 1-gallon (3.78L) mixer is formulated as a non-alcoholic base, intended to be combined with spirits like whiskey, tequila, or vodka to create classic and signature cocktails. It's a professional-grade bar mixer designed for high-volume operations, making it suitable for both alcoholic drinks and crafting vibrant, zesty mocktails. You'll add the alcohol component separately when mixing your drinks.

What is sweet and sour mix used for?

Sweet and sour mix is a fundamental ingredient in professional bar operations, primarily used as a balanced base for a wide array of classic and contemporary cocktails. This Finest Call Ready-to-Use 1 Gallon mix, with its blend of real lemon and lime juices and cane sugar, is perfect for crafting staples like Margaritas, Whiskey Sours, and Long Island Iced Teas. It's also versatile for creating custom "Citrus-Cloud" mocktails or other non-alcoholic beverages requiring a zesty, sweet-tart profile. Bartenders rely on it for consistent flavour and speed of service.

What do you use sweet and sour mix for?

Bartenders and mixologists use this Finest Call Ready-to-Use Sweet and Sour Mix for building consistent, high-quality cocktails quickly in busy environments. Its balanced profile of lemon, lime, and pure cane sugar makes it ideal for drinks such as the classic Margarita, a refreshing Whiskey Sour, or complex Long Island Iced Teas. It also serves as an excellent foundation for non-alcoholic options, providing a bright, zesty base for signature mocktails on your bar menu. The 3.78L gallon format is optimized for efficiency and speed-rail service.

What do you use sweet and sour mixer for?

You use the Finest Call Ready-to-Use Sweet and Sour Mix (3.78L) as a foundational ingredient to create a broad spectrum of popular alcoholic and non-alcoholic drinks. It’s designed to provide a consistent, zesty, and sweet-tart balance without needing dilution or extra steps, perfect for high-speed bar service in Calgary or anywhere across Canada. Think classic Margaritas, sophisticated Whiskey Sours, or even custom vibrant mocktails. Its ready-to-use formulation ensures your drinks maintain a uniform flavour profile from the first pour to the last.

How to use Finest Call Ready to Use Sweet and in a commercial kitchen?

While this Finest Call Ready-to-Use Sweet and Sour Mix is primarily formulated for bar applications, you can integrate it into a commercial kitchen for beverage service that requires a consistent sweet and tart citrus element. For example, use it as a base for large-batch non-alcoholic lemonades or limeades, or as a component in certain dessert sauces where a bright, zesty kick is desired. However, its main strength is its "Ready-to-Use" speed for high-volume cocktail and mocktail preparation, optimized for your bar speed rail rather than cooking lines.

How to prepare Finest Call Ready to Use Sweet and for service?

Preparing Finest Call Ready-to-Use Sweet and Sour Mix for service is straightforward due to its ready-to-use formulation. Simply open the 1-gallon industrial handle bottle and pour directly into your speed-rail bottles or designated bar dispensers. There's no need for dilution or mixing with water, saving your bartenders valuable time during peak hours. Ensure your speed-rail bottles are clean and sanitized before filling to maintain product quality and shelf life during service. Always keep the bulk gallon refrigerated after opening.

How to store Finest Call Ready to Use Sweet and for maximum shelf life?

To ensure maximum shelf life for your Finest Call Ready-to-Use Sweet and Sour Mix, store the unopened 1-gallon bottles in a cool, dry place away from direct sunlight and extreme temperatures, as you would with other shelf-stable bar mixers. Once opened, it is crucial to refrigerate the mix promptly to preserve its vibrant citrus flavour and prevent spoilage. Proper refrigeration will maintain its quality for several weeks, crucial for maintaining consistency in drinks like your signature Whiskey Sours and Margaritas across shifts in your bar.

What is the standard cocktail ratio with this Finest Call Sweet and Sour Mix?

A common starting point for cocktails using Finest Call Ready-to-Use Sweet and Sour Mix is a 1:1:1 ratio of spirit, mixer, and additional flavour or modifier, or a 2:1:1 ratio for stronger spirit-forward drinks. For example, a classic Whiskey Sour might use 1.5 oz whiskey, 0.75 oz Finest Call Sweet and Sour, and 0.25 oz simple syrup (optional, for extra sweetness) or egg white. This 3.78L ready-to-use mix is pre-balanced, so you often just need to add your base spirit, ensuring consistent flavour profiles across all your bar's shifts.

Which spirits or base ingredients pair best with Finest Call Ready-to-Use Sweet and Sour?

Finest Call Ready-to-Use Sweet and Sour Mix pairs exceptionally well with a wide range of spirits, making it a versatile staple for any Canadian bar. It's perfectly balanced for whiskey, tequila, and vodka, forming the base for iconic drinks like Whiskey Sours, Margaritas, and Long Island Iced Teas. The bright lemon and lime notes also complement gin, rum, and even liqueurs in custom cocktail creations. For mocktails, it provides a zesty foundation that blends well with soda water, fruit purees, or non-alcoholic spirits.

What is the shelf life of Finest Call Sweet and Sour Mix after opening and behind the bar?

After opening, Finest Call Ready-to-Use Sweet and Sour Mix should be refrigerated to maximize its shelf life and maintain its optimal flavour profile. Typically, when stored properly in a sealed container in a refrigerated environment, the product will remain fresh and viable for up to 3-4 weeks. Always check the product for any changes in appearance or smell before use, especially in a busy bar where product rotation is key. This 1-gallon bottle is designed for high-volume use, so frequent turnover is expected.

How does the 1-gallon size of Finest Call Sweet and Sour benefit high-volume bar operations?

The 1-gallon (3.78L) size of Finest Call Ready-to-Use Sweet and Sour Mix is specifically designed to optimize efficiency in high-volume bar operations, such as busy nightclubs, stadiums, or large catering events. This larger format reduces the frequency of bottle changes on your speed rail, allowing bartenders to maintain a faster service pace during peak hours. It also minimizes inventory management tasks compared to stocking numerous smaller bottles and is more economical for establishments with consistent demand for sour cocktails and mocktails.

Can this Finest Call Sweet and Sour mix be used for non-alcoholic cocktails or mocktails?

Yes, Finest Call Ready-to-Use Sweet and Sour Mix is an excellent base for crafting a variety of non-alcoholic cocktails or mocktails. Its balanced blend of real lemon and lime juices with pure cane sugar provides a refreshing and zesty profile that forms a vibrant foundation. You can combine it with soda water, ginger ale, various fruit purees, or non-alcoholic spirits to create unique signature drinks for your non-drinking guests. This versatility allows you to expand your bar menu easily and quickly.

What makes Finest Call's citrus stability important for batching cocktails?

Finest Call's engineered citrus stability in this Ready-to-Use Sweet and Sour Mix is crucial for batching cocktails for events or busy shifts in Alberta. This means the zesty, bright flavour profile from the real lemon and lime juices holds up exceptionally well over extended periods when batched with spirits, without degrading or separating. Bartenders can pre-mix large quantities of popular drinks like Margaritas or Whiskey Sours, ensuring consistent quality and taste from the first pour to the last, even after several hours, which is vital for efficient service.

Where is this Finest Call Sweet and Sour Mix distributed from in Canada?

This Finest Call Ready-to-Use Sweet and Sour Mix, along with other professional bar mixes, is distributed across Western Canada from our dedicated Calgary facility. This local distribution point ensures efficient logistics and quicker delivery times, typically within 2-5 business days across Alberta, British Columbia, and Saskatchewan. For bar and nightclub operators, restaurant managers, and event caterers in these provinces, this means reliable and timely access to essential high-volume mixers, supporting consistent inventory levels and reducing lead times.

Are there other Finest Call sour mixes available from ChickenPieces.com?

Yes, ChickenPieces.com stocks a range of Finest Call sour mixes to diversify your bar's offerings beyond the classic sweet and sour. For instance, we also carry the Finest Call Tart and Sweet Premium 1 Liter Sour Apple Mix (CP-WEB-115SOURAPP1L), which is perfect for crafting specialty apple martinis or sour apple-flavoured cocktails. These specialized sour profiles allow bartenders to expand their menu with unique, vibrant options that cater to different customer preferences, ensuring you have the right mixer for every drink.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Finest Call Ready-to-Use Sweet and Sour Mix 3.78L/1 Gallon

Name: Finest Call Ready-to-Use Sweet and Sour Mix 3.78L/1 Gallon
Brand: Finest Call
SKU: SWEETANDSOURRTU-1PK

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

MSRP: $CAD339.99

Was: $CAD339.99

Now: $CAD79.99

(You save $CAD260.00 )

Item Number

829381454871

Brand

Finest Call

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Finest Call Ready-to-Use Sweet and Sour Mix Maximum Speed, Zero Compromise

At $109.99 per gallon, the Finest Call RTU Sweet and Sour Mix is the premium choice and for banquet managers and event caterers running high-speed bar service, it's worth every cent. Pre-balanced, pour-ready, and consistent batch after batch without any dilution math. When your bar staff changes mid-event or a new hire is shaking drinks for a 300-person function, RTU is what keeps quality locked in.

Works directly from the jug into any sour cocktail recipe Whiskey Sour, Amaretto Sour, Daiquiri, Margarita. One gallon handles roughly 32 x 4oz cocktail servings with zero prep overhead and zero waste from dilution miscalculation.

Size: 1 Gallon | Type: Ready-to-Use (no dilution)
Servings: ~32 x 4oz servings per gallon
Use: Whiskey Sour, Daiquiri, Amaretto Sour, Margarita
Best for: High-volume banquets, wedding catering, event bar programs

Sold per gallon at $109.99. Volume pricing for event caterers and hospitality groups contact us.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Finest Call Ready-to-Use Sweet and Sour Mix 3.78L/1 Gallon

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