What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Encore Pro 2.9 cu. ft. 27" Top for maximum shelf life?

This question usually applies to consumables, but for the Encore Pro 2.9 cu. ft. commercial washer, proper storage before installation means keeping it in its original packaging in a dry, temperature-controlled environment. Avoid areas with high humidity or extreme cold, which can affect electronic components or rubber seals. Ensure it's placed on a level surface to prevent damage to the internal structure. If it's stored outdoors, even briefly, it must be completely covered and protected from moisture and direct sunlight to preserve the triple-layer paint coat.

Is Encore Pro 2.9 cu. ft. 27" Top compatible with standard commercial machines?

The Encore Pro 2.9 cu. ft. 27" Top Load Commercial Washer is designed as a standalone coin-operated unit, compatible with standard commercial water and electrical hookups. Its 27" width means it can often fit into existing laundry room footprints designed for similar commercial machines. While it functions independently, its coinbox mechanism is generally designed to integrate with common coin acceptor systems, making it suitable for direct replacement or expansion in most commercial laundry operations. Always verify utility connections to ensure a seamless fit with your current setup.

What materials is Encore Pro 2.9 cu. ft. 27" Top made of?

The Encore Pro 2.9 cu. ft. commercial washer is built with commercial-grade materials for durability. Key components include a pro-grade outer tub designed to withstand heavy use cycles. The exterior cabinet features a robust triple-layer paint coat, offering enhanced protection against rust and wear in demanding environments. Internal mechanisms, such as the direct drive motor, are constructed from hard-wearing components engineered for longevity under continuous commercial operation. These material choices contribute to the machine's overall service life in high-traffic settings.

How to maintain Encore Pro 2.9 cu. ft. 27" Top for long-term use?

Maintaining the Encore Pro 2.9 cu. ft. commercial washer involves routine inspections and prompt attention to operational issues. Regularly clean the coin mechanism and verify the lint filter, if applicable, to ensure efficient operation. For internal servicing, the easy-access repair panel allows 90% serviceability from the front, simplifying tasks like checking the direct drive motor or draining any residual water. Adhere to the manufacturer's recommended service intervals for component checks and preventive measures to maximize the lifespan of the machine in a commercial setting.

What are the exact dimensions and weight specifications for the Encore Pro 2.9 cu. ft. commercial washer?

The Encore Pro 2.9 cu. ft. commercial washer has overall dimensions of 27 inches wide, 27 inches deep, and 44 5/16 inches high. When the lid is fully open, the height extends to 52 15/16 inches, which is an important consideration for clearance in laundry rooms with overhead shelving or low ceilings. While the exact weight isn't specified, its commercial-grade construction implies a significant weight, requiring proper lifting equipment and installation procedures typical for heavy laundry machinery. These precise measurements are crucial for planning layout and installation in any commercial facility.

How long does the Encore Pro 2.9 cu. ft. commercial washer typically last under constant commercial use?

The Encore Pro 2.9 cu. ft. commercial washer is engineered for extended operational life under constant commercial use. Its durability is supported by a pro-grade outer tub and a triple-layer paint coat designed to resist wear and corrosion in demanding environments. The powerful direct drive motor, as opposed to traditional belt-driven systems, also contributes to a longer lifespan by reducing moving parts prone to wear. With adherence to a regular maintenance schedule and prompt servicing through its easy-access front panel, operators can expect a robust service life comparable to other heavy-duty commercial laundry equipment.

What is the recommended cleaning and maintenance procedure for the Encore Pro 2.9 cu. ft. commercial washer?

For the Encore Pro 2.9 cu. ft. commercial washer, routine maintenance should include daily wiping of the exterior with a damp cloth to keep the triple-layer paint coat intact. Internally, monthly checks of the washer drum for residue buildup are important, running a 'clean cycle' if available, or a hot water wash with a commercial washer cleaner. Quarterly, inspect and clean the coin mechanism, and ensure all water inlet filters are clear of sediment. The machine's 90% front serviceability means technicians can access the direct drive motor and other key components for more thorough annual preventative maintenance with relative ease.

How many laundry loads can the 2.9 cu. ft. capacity handle per hour in a busy laundromat setting?

The 2.9 cu. ft. capacity of the Encore Pro commercial washer is suitable for standard loads in a busy laundromat, typically handling 8-10 pounds of dry laundry per cycle. Given an average commercial wash cycle of 30-45 minutes, plus loading and unloading time, you can realistically expect this machine to complete 1.5 to 2 loads per hour. This efficiency, combined with its robust construction, helps maintain a steady turnover in high-traffic facilities like laundromats or multi-unit residential buildings, maximizing throughput during peak hours.

What are the operational benefits of the non-locking lid feature on this top-load commercial washer?

The non-locking lid feature on the Encore Pro 2.9 cu. ft. commercial washer offers several operational benefits in a commercial setting. It provides immediate access to the tub, allowing operators or users to quickly add forgotten items mid-cycle without waiting for a lock release or restarting the machine. This enhances convenience and workflow, especially in busy laundromats where users are managing multiple loads. Furthermore, in communal or apartment settings, the absence of a locking mechanism simplifies use and can reduce potential service calls related to lid lock malfunctions, contributing to higher user satisfaction.

How does the direct drive motor and pro smart accelerator technology enhance performance?

The direct drive motor in the Encore Pro commercial washer directly connects to the wash basket, eliminating the need for belts and pulleys found in older designs. This directly translates to more efficient power transfer, reducing energy loss and wear components. The 'pro smart accelerator' technology likely refers to optimized wash cycles and agitation patterns, which work with the direct drive to ensure thorough cleaning while minimizing water and energy consumption. This combination results in quieter operation, faster spin speeds for better moisture extraction, and improved overall reliability and longevity, a key factor for commercial operators.

Can standard laundry technicians easily service the Encore Pro 2.9 cu. ft. washer?

Yes, standard laundry technicians should find the Encore Pro 2.9 cu. ft. commercial washer straightforward to service. The design incorporates an 'easy-access repair panel' that provides 90% serviceability from the front of the machine. This feature significantly reduces the time and effort required for common repairs and diagnostics, as technicians don't need to move the machine or access it from the rear. This front-access design means less operational downtime for your facility, leading to quicker turnaround on maintenance issues and improved overall efficiency of your laundry operation.

For what types of commercial facilities is the Encore Pro 2.9 cu. ft. coin-operated washer best suited in Canada?

The Encore Pro 2.9 cu. ft. coin-operated washer is exceptionally well-suited for a variety of commercial facilities across Canada that require reliable, revenue-generating laundry solutions. This includes self-service laundromats, where its durability and coin mechanism are essential. It's also ideal for multi-unit residential buildings such as apartment complexes, condominiums, and student dormitories, providing tenants with convenient laundry access. Additionally, facilities like work camps, smaller hotels, and communal areas in seniors' residences benefit from its robust build and efficient operation, ensuring long-term performance in high-usage environments.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Encore Pro 2.9 cu. ft. | 27" Top Load Commercial Washer

Encore Pro 2.9 cu. ft. | 27" Top Load Commercial Washer | Coin Operated

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD8,579.99

Item Number

829381389456

Brand

ENCORE PRO

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Encore Pro coin-operated commercial washer is built for laundromats, hotels, and fitness centres a 2.9 cubic foot top-load unit that earns revenue on every cycle. Designed for high-frequency commercial use, it delivers reliable wash performance with the coin-op mechanism operators depend on for unattended, self-service laundry facilities.

Key Specifications

Capacity	2.9 cu. ft.
Width	27"
Loading	Top Load
Operation	Coin Operated
Grade	Commercial
Brand	Encore Pro

Ideal For

Laundromats and coin-op laundry businesses
Hotel and motel guest laundry facilities
Fitness centres and gym change room laundry
Student residences and multi-tenant buildings

The Encore Pro commercial coin washer is a proven revenue earner for self-service laundry operators. Contact us for multi-unit pricing on new laundromat buildouts or facility expansions.

Warranty Information

Standard manufacturer warranty applies to the Encore Pro 2.9 cu. ft. commercial washer. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Encore Pro 2.9 cu. ft. | 27" Top Load Commercial Washer | Coin Operated

Key Specifications

Ideal For

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Encore Pro 2.9 cu. ft. | 27" Top Load Commercial Washer | Coin Operated

Key Specifications

Ideal For

FREQUENTLY BOUGHT TOGETHER

Total Price

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