What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How do you use dole soft serve mix?

You use DOLE SOFT SERVE Orange Mix by reconstituting the 4.4 lb dry powder with water, then pouring it into a commercial soft serve machine. Follow the machine manufacturer's guidelines for proper mix-to-water ratios, which are usually printed on the Dole packaging. Once loaded, the machine handles the freezing and dispensing, delivering a smooth, dairy-free orange soft serve ready for cones or cups. It’s designed for high-volume service in concession settings.

How to use dole soft serve mix?

To use DOLE SOFT SERVE Orange Mix, you combine the 4.4 lb dry powder with the recommended amount of cold water as specified on the package instructions. Whisk thoroughly until the powder is fully dissolved, ensuring no lumps remain. Then, simply pour the prepared liquid mix into the hopper of your commercial soft serve machine. The machine will then freeze and churn the mixture into a creamy, vibrant orange soft serve.

How to use dole soft serve mix at home?

While DOLE SOFT SERVE Orange Mix is formulated for commercial soft serve machines, you could experiment with using it in a home ice cream maker. The 4.4 lb bag is quite large for typical home use, but if you scale down the powder and water ratio, you might achieve a similar frozen dessert. Just remember, the texture won't be identical to a professional soft serve machine's output. For most home users, this bulk mix is probably overkill.

How to make dole soft serve mix?

You don't "make" DOLE SOFT SERVE Orange Mix; it comes as a pre-formulated 4.4 lb dry powder. To prepare it for service, you simply reconstitute this powder. Just add the specified amount of cold water to the mix, whisk it until completely smooth, and then load the liquid into your commercial soft serve machine. It's designed for quick, consistent preparation in busy concession environments.

How to use dole soft serve mix in ninja creami?

Using DOLE SOFT SERVE Orange Mix in a Ninja Creami would involve similar steps to home ice cream makers: scale down the mix-to-water ratio significantly. You would prepare a smaller batch of the liquid mix by combining the orange powder with water, then freeze it in the Ninja Creami's pint container. After freezing, use the Creami's "Lite Ice Cream" or "Sorbet" setting to achieve a textured frozen dessert. Expect a denser consistency compared to a commercial soft serve machine.

How to use DOLE SOFT SERVE Orange Soft Serve Mix in a commercial kitchen?

In a commercial kitchen or concession, you prepare the 4.4 lb DOLE SOFT SERVE Orange Mix by combining the full bag with a precise amount of cold water, typically around 8 litres. Whisk it vigorously in a large, clean mixing bucket until no dry clumps remain and the mixture is smooth. Then, pour this liquid into the hopper of your commercial soft serve machine, like a Taylor or Electro Freeze unit. It's a straightforward process designed for efficiency and consistent product delivery during busy service hours.

How to prepare DOLE SOFT SERVE Orange Soft Serve Mix for service?

To prepare the 4.4 lb DOLE SOFT SERVE Orange Mix for service, first measure out the specified amount of cold water according to the package instructions, typically 8 litres for one bag. Pour the dry mix into a clean, sanitized mixing bucket. Gradually add the cold water while continuously whisking until the powder is fully dissolved and the mixture is smooth, ensuring no lumps. Once combined, transfer the liquid mix into the hopper of your commercial soft serve machine.

How to store DOLE SOFT SERVE Orange Soft Serve Mix for maximum shelf life?

To maximize the shelf life of DOLE SOFT SERVE Orange Mix, store the unopened 4.4 lb dry powder bags in a cool, dry place, away from direct sunlight and extreme temperatures. Its shelf-stable nature means you don't need refrigeration until after it's reconstituted. Once you've mixed it with water, any unused liquid mix must be refrigerated promptly and typically used within 3-5 days, depending on local health regulations for prepared food. Always check the best-before date on the packaging.

What is the typical yield of DOLE SOFT SERVE Orange Mix per 4.4 lb bag at a concession stand?

A single 4.4 lb bag of DOLE SOFT SERVE Orange Mix typically yields about 72 servings, based on a standard 4-ounce portion size. This makes it a highly efficient option for busy concession stands, carnival vendors, and other high-volume operations. The precise yield can vary slightly depending on your soft serve machine's overrun settings and serving consistency. It’s excellent for planning inventory for large events across Canada.

Is DOLE SOFT SERVE Orange Mix compatible with standard commercial soft serve machines like Taylor or Electro Freeze units?

Yes, DOLE SOFT SERVE Orange Mix is specifically formulated for high-performance emulsification in standard commercial soft serve machines, including popular brands like Taylor, Electro Freeze, and Stoelting. Its dry mix powder format is designed to reconstitute smoothly and run efficiently through these machines. This ensures a consistent, creamy texture and vibrant orange flavor, ideal for continuous service at events and venues.

How long can a prepared batch of DOLE SOFT SERVE Orange Mix maintain service quality in a machine's hopper?

Once reconstituted with water and loaded into a commercial soft serve machine, DOLE SOFT SERVE Orange Mix can generally maintain its service quality for up to 3-5 days under proper refrigeration within the machine's hopper. This assumes the machine's standby mode is functioning correctly to keep the mix chilled. Always follow your local health authority guidelines and your machine's specific instructions for safe holding times to ensure product integrity and food safety.

What are the key dietary benefits of using DOLE SOFT SERVE Orange Mix for my menu?

DOLE SOFT SERVE Orange Mix offers significant dietary advantages, making it an inclusive option for your concession menu. It is proudly Vegan, Dairy-Free, Gluten-Free, Fat-Free, Cholesterol-Free, and Kosher (Pareve). This wide range of dietary flags allows you to cater to a broader customer base, including those with common allergies or specific dietary preferences, ensuring everyone can enjoy a refreshing orange soft serve. It's a great choice for modern hospitality needs.

Can I combine DOLE SOFT SERVE Orange Mix with other DOLE SOFT SERVE flavours?

Absolutely, you can get creative by combining DOLE SOFT SERVE Orange Mix with other flavours to create unique swirl options or custom blends. For example, a swirl of Orange and DOLE SOFT SERVE Raspberry or Lemon (available at ChickenPieces.com) could be a popular specialty item for your concession. Ensure your soft serve machine supports multiple flavours or consider layering them in cups for a visually appealing and delicious treat. This versatility adds variety to your offerings.

Where does ChickenPieces.com ship DOLE SOFT SERVE Orange Mix?

ChickenPieces.com ships DOLE SOFT SERVE Orange Mix directly from our dedicated Calgary facility. This ensures efficient logistics for operators across Western Canada, typically offering 2-5 day delivery across Alberta, British Columbia, and Saskatchewan. While our primary focus is Western Canada, we can arrange shipping across all provinces, making this dairy-free soft serve accessible to concession stands nationwide.

What makes DOLE SOFT SERVE Orange Mix a good option for outdoor events in Canada?

DOLE SOFT SERVE Orange Mix is ideal for outdoor events in Canada due to its vibrant, refreshing citrus profile, which is perfect for hot summer days. Its dry, shelf-stable format simplifies storage and transport to remote event locations, minimizing the need for extensive refrigeration before mixing. Plus, its dairy-free and gluten-free nature makes it a crowd-pleasing option for diverse attendees, including those at Calgary Stampede or various provincial fairs.

How does this dry mix format benefit concession operators compared to liquid mixes?

The dry mix format of DOLE SOFT SERVE Orange Mix offers several operational benefits over liquid soft serve bases for concession operators. It has a significantly longer shelf life when unopened and requires less storage space, as it doesn't need refrigeration until reconstituted. This reduces waste, simplifies inventory management, and makes it easier to transport. You can also mix exact batch sizes, which helps control consistency and reduce spoilage during slower periods.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

DOLE SOFT SERVE Orange Soft Serve Mix 4.4 lb/1.99 kgs

Name: DOLE SOFT SERVE Orange Soft Serve Mix 4.4 lb/1.99 kgs
Brand: DOLE
SKU: CP-WEB-380SSDOLORG

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

$CAD217.63 - $CAD324.99

Item Number

829381454857

Brand

DOLE

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

DOLE Soft Serve Orange Mix Bright Citrus Energy for Your Concession Stand

Few flavours signal warm-weather refreshment the way orange does and DOLE's Soft Serve Orange Mix delivers that sunny citrus punch with the authentic fruit expertise that has made DOLE the gold standard in food-service soft serve. Drawing on the same sourcing and formulation principles behind the iconic Pineapple original, DOLE Orange Mix captures the bright, zesty character of sun-ripened citrus in a smooth, creamy soft serve that holds its texture beautifully from the machine to the customer's hand.

This 4.4 lb bag is engineered for commercial throughput consistent viscosity, predictable yield, and the kind of vibrant colour that makes customers stop and order before they even reach the menu board. Orange is a natural crowd-pleaser across all age groups, making it one of the smartest additions to any multi-flavour concession setup.

Why Food Service Buyers Choose DOLE Orange Mix

? Genuine citrus character bright, slightly tart, unmistakably orange
? Eye-catching colour vivid orange swirl in the machine draws attention from across the venue
? Simple two-step prep mix with water or milk, load, and serve
? Universal machine compatibility works with all major commercial soft serve brands
? Efficient 4.4 lb format sized for busy service periods without excess waste

Key Features at a Glance

Vibrant, true-to-fruit orange flavour intensity
Smooth, creamy soft serve with excellent machine overrun performance
Consistent Brix level for predictable sweetness across batches
Non-dairy base for broad dietary compatibility
Shelf-stable dry format no cold chain required pre-mix
Pairs perfectly with Pineapple for a tropical twist combo

Ideal For

? Theme parks & water parks a classic refreshment that suits any tropical or outdoor theme
? County fairs & outdoor festivals easy impulse buy on hot days
? Concession stands & kiosks strong seller in children's sections and family areas
? Food trucks compact storage, high perceived value per serve
? Cafeterias & healthcare venues familiar flavour with universal appeal
?️ Restaurants & dessert bars excellent as a standalone or mixed with cream base

Product Specifications

Net Weight	4.4 lb (approx. 2.0 kg)
Yield	Approx. 2–3 gallons of finished soft serve per bag
Prep Method	Mix powder with water or milk; load into hopper
Machine Compatibility	All commercial soft serve machines (gravity & pressurised feed)
Storage	Cool, dry place; no refrigeration required before mixing
Brand	DOLE Food Service

Jamie's tip: Run Orange in a twist with the Pineapple you get a tropical creamsicle effect that photographs beautifully and commands a premium price point. I've seen operators charge $1.50 extra for the twist and never get pushback.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

DOLE SOFT SERVE Orange Soft Serve Mix 4.4 lb/1.99 kgs

DOLE Soft Serve Orange Mix Bright Citrus Energy for Your Concession Stand

Why Food Service Buyers Choose DOLE Orange Mix

Key Features at a Glance

Ideal For

Product Specifications

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

DOLE SOFT SERVE Orange Soft Serve Mix 4.4 lb/1.99 kgs

DOLE Soft Serve Orange Mix Bright Citrus Energy for Your Concession Stand

Why Food Service Buyers Choose DOLE Orange Mix

Key Features at a Glance

Ideal For

Product Specifications

FREQUENTLY BOUGHT TOGETHER

Total Price

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