What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does sheet pan look like?

This CP HOSPO 9 1/2" x 13" sheet pan is a standard quarter-size commercial pan, made from a matte-finish 19-gauge aluminum. It features a wire-reinforced beaded rim for structural integrity. The accompanying cooling rack is a chrome-plated wire grid designed to fit snugly inside the pan's dimensions, featuring small 'feet' on the bottom to elevate it slightly for airflow. It’s a clean, functional design built for daily kitchen use.

What are sheet pan vegetables?

While this CP HOSPO sheet pan can certainly be used for roasting vegetables, 'sheet pan vegetables' typically refers to a cooking method where various vegetables are seasoned and roasted together on a single sheet pan. This 9 1/2" x 13" quarter-size pan is perfect for smaller portions or for roasting a specific type of vegetable without needing a larger pan. For larger batches or family-style servings, consider our full-size 18" x 26" pan option (SKU: CP-WEB-407BPFCRKIT).

What do you use a sheet pan for?

You primarily use this CP HOSPO 9 1/2" x 13" aluminum sheet pan for baking and cooling small batches. It's excellent for cookies, small pastries, or individual portions of roasted items. The included footed cooling rack is crucial for ensuring even cooling by allowing air circulation, which prevents sogginess and helps maintain crust integrity. Many operators also use these for staging ingredients or as a quick-prep surface.

How long do you put sheet pan nachos in the oven?

The cooking time for sheet pan nachos in the oven depends on various factors like oven temperature, topping density, and desired crispness. Generally, for nachos on this CP HOSPO quarter-size sheet pan, you're looking at 5-10 minutes at 350-400°F (175-200°C) until the cheese is bubbly and toppings are heated through. Keep an eye on them, as aluminum pans conduct heat efficiently, preventing overcooking or burning.

What do you use a perforated sheet pan for?

This specific CP HOSPO 9 1/2" x 13" sheet pan is a solid bottom pan, not perforated. Perforated sheet pans are designed for applications requiring maximum airflow or drainage, such as par-baking pie crusts, drying items, or steaming. If your operation requires perforated pans, you would need a different model. This pan is best suited for general baking, roasting, and cooling where a solid surface is preferred.

How to store CP HOSPO 9 " x 13" Aluminum for maximum shelf life?

To maximize the shelf life and operational longevity of your CP HOSPO 9 1/2" x 13" Aluminum Sheet Pans, store them in a dry, low-humidity environment. Avoid stacking pans when wet, as this can trap moisture and lead to aluminum corrosion or staining over time. Ensure the cooling racks are thoroughly dry before storing to prevent rust on the chrome plating. Proper storage practices are key to keeping your equipment in service longer.

Is CP HOSPO 9 " x 13" Aluminum compatible with standard commercial machines?

Yes, the CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan is a standard quarter-size bun pan. This means it is generally compatible with commercial convection ovens and standard bakery racks designed to accommodate quarter-size pans. The dimensions allow it to fit efficiently within larger oven cavities, often alongside other pan sizes, ensuring versatile use in various commercial kitchen setups. Always verify your specific oven's internal rack dimensions for optimal fit.

Is CP HOSPO 9 " x 13" Aluminum safe for use in commercial dishwashers?

Yes, this CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan and its chrome-plated cooling rack are safe for use in commercial dishwashers. Aluminum pans can sometimes discolour with harsh detergents, so using a mild, non-caustic commercial dishwashing detergent is recommended to maintain their appearance. Ensure thorough rinsing and drying after washing to prevent water spots or mineral build-up, especially on the cooling rack.

What are the exact dimensions and material specifications of this CP HOSPO sheet pan and cooling rack set?

The CP HOSPO sheet pan measures 9 1/2 inches by 13 inches, making it a standard quarter-size commercial bun pan. It is constructed from durable 19-gauge, 3003-series aluminum, known for its heat conductivity and resistance to warping. The accompanying footed cooling rack is made from chrome-plated wire, precisely sized to fit within the pan's dimensions and designed for effective air circulation during cooling. Each case contains 12 pans and 12 racks.

How long can operators expect this CP HOSPO sheet pan and cooling rack to last under typical commercial kitchen use?

Under typical commercial kitchen use, including daily baking, cooling, and washing cycles, the CP HOSPO 9 1/2" x 13" sheet pan and rack are built for longevity. The 19-gauge aluminum with a wire-reinforced rim enhances its structural integrity, minimizing warping over time. With proper care, such as avoiding extreme thermal shock and using appropriate cleaning agents, operators can expect many years of reliable performance from this durable set. Regular inspection for wear and tear is always recommended.

What is the recommended cleaning and maintenance procedure for the CP HOSPO quarter-size aluminum sheet pan and cooling rack?

For cleaning, wash the CP HOSPO 9 1/2" x 13" aluminum sheet pan and chrome-plated rack with warm water and a mild, non-abrasive commercial detergent. Avoid highly alkaline detergents, as they can discolour aluminum. Rinse thoroughly and dry immediately to prevent water spots and extend the life of the chrome finish on the rack. For stubborn baked-on residues, soaking in hot soapy water before scrubbing with a non-scratch pad is effective. Always ensure pans are cool before washing to prevent warping.

Can these CP HOSPO quarter-size sheet pans be used for both baking and flash freezing food items?

Yes, these CP HOSPO 9 1/2" x 13" aluminum sheet pans are versatile enough for both baking and flash freezing. Aluminum's excellent thermal conductivity means they heat up quickly in the oven and cool down rapidly in a freezer, making them efficient for various kitchen processes. When flash freezing, ensure items are spread in a single layer to maximize surface area contact with the cold for quicker freezing. This helps maintain food quality and reduces ice crystal formation.

Why is the wire-reinforced beaded rim important for commercial sheet pans like the CP HOSPO model?

The wire-reinforced beaded rim on the CP HOSPO 9 1/2" x 13" aluminum sheet pan is a critical design feature for commercial durability. The wire embedded in the rim adds significant strength, making the pan more resistant to bending, denting, and warping under the stresses of high heat and heavy use. This reinforcement helps maintain the pan's shape over time, ensuring it fits consistently in oven racks and stacks evenly for storage, enhancing its operational lifespan in a busy kitchen.

How does the included footed cooling rack improve efficiency in a professional kitchen setting?

The footed cooling rack included with the CP HOSPO 9 1/2" x 13" sheet pan significantly improves kitchen efficiency by promoting rapid and even cooling of baked goods. The elevated design allows for consistent air circulation around all sides of the product, preventing soggy bottoms and speeding up the cooling process. This means faster turnaround for batches, better product quality, and the ability to move items off the pan onto storage or packaging more quickly, optimizing workflow in high-volume operations.

What other sizes of CP HOSPO aluminum sheet pans are available for purchase from ChickenPieces.com?

ChickenPieces.com offers a comprehensive range of CP HOSPO aluminum sheet pans to suit various operational needs. Besides this 9 1/2" x 13" quarter-size pan, you can find the CP HOSPO Full Size 18" x 26" Aluminum Sheet Pan with Footed Cooling Rack (SKU: CP-WEB-407BPFCRKIT) for large production. We also stock the CP Half Size 13" x 18" Wire-in-Rim Aluminum Sheet Pan with Half Size 12" x 16" Footed Cooling Rack (SKU: CP-WEB-407BUNHALFKT) and the CP Eighth Size 6 1/2" x 9 1/2" Wire in Rim Aluminum Bun Pan (SKU: CP-WEB-407BUNEGHT) for even smaller tasks, ensuring you have the right size for every application.

Is the 3003-series aluminum used in this pan considered food-safe for commercial applications?

Yes, the 3003-series aluminum used in the CP HOSPO 9 1/2" x 13" sheet pan is widely recognized and approved as food-safe for commercial applications. This alloy is a common choice for bakeware due to its excellent heat conductivity, corrosion resistance, and durability. It meets industry standards for direct food contact, making it a reliable and safe material for preparing and baking a wide range of food products in professional kitchens across Canada.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan with Footed Cooling Rack (12/CASE)

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD383.89

Item Number

7424557471442

Brand

Chicken Pieces

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

CP HOSPO 9.5″×13″ Aluminum Sheet Pan with Footed Cooling Rack, 12/Case

Quarter-size bake-and-cool system HOSPO hospitality grade pan paired with footed cooling rack so product cools immediately with full airflow. Ideal for individual-portion desserts, mini loaves and pastry operations running high daily counts. Case of 12 matched sets.

Size: 9.5″×13″ quarter | Includes: Footed cooling rack | Case: 12
Price: $383.89/case

Listed by Jamie, Concession & Event Specialist ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies to the CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan with Footed Cooling Rack. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan with Footed Cooling Rack (12/CASE)

CP HOSPO 9.5″×13″ Aluminum Sheet Pan with Footed Cooling Rack, 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

CP HOSPO 9 1/2" x 13" Aluminum Sheet Pan with Footed Cooling Rack (12/CASE)

CP HOSPO 9.5″×13″ Aluminum Sheet Pan with Footed Cooling Rack, 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter