What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store CP 28" x 21" x 15" Stackable for maximum shelf life?

The CP 28" x 21" x 15" Stackable Black Chafer Totes are built for durability, but proper storage extends their service life. When empty, store them stacked in a dry, temperature-controlled environment, away from direct sunlight or extreme heat sources, which can degrade plastic over time. If storing loaded with chafers or other equipment, ensure the contents are clean and dry to prevent moisture buildup or mildew inside the tote, especially if lids are fully closed for extended periods. Avoid overloading beyond their capacity to prevent stress on the handles and lid hinges, even when not stacked.

Is CP 28" x 21" x 15" Stackable compatible with standard commercial machines?

The CP 28" x 21" x 15" Stackable Black Chafer Totes are designed with professional logistics in mind, making them highly compatible with standard commercial transport and storage systems. Their dimensions are suitable for most common catering dollies, pallet jacks, and shelving units found in commercial kitchens and event warehouses. The integrated, attached lids and sturdy construction allow for stable stacking, fitting efficiently into delivery vans or walk-in trailers without shifting, provided they are properly secured. Ensure your equipment's dimensions accommodate the 28" x 21" footprint for optimal fit.

What materials is CP 28" x 21" x 15" Stackable made of?

The CP 28" x 21" x 15" Stackable Black Chafer Totes are constructed from a heavy-duty, impact-resistant plastic polymer, engineered for the rigours of commercial food service and event use. This material choice ensures resilience against frequent handling, drops, and stacking in demanding operational environments. It also provides a robust barrier for protecting valuable chafing dishes and ancillary equipment from dust, moisture, and physical damage during transport and storage. The attached lids are made from the same durable material, ensuring consistent protection.

How to maintain CP 28" x 21" x 15" Stackable for long-term use?

Maintaining your CP 28" x 21" x 15" Stackable Black Chafer Totes involves simple but consistent care to ensure extended service life. After each use, wipe down both the interior and exterior surfaces with a mild detergent and warm water, then rinse thoroughly and allow to air dry completely to prevent odour or mould. Periodically inspect the attached lid hinges and latches for any signs of wear or damage, addressing minor issues early to prevent larger structural problems. Avoid using abrasive cleaners or scourers that could scratch the plastic, compromising its durability and appearance.

What are the exact dimensions and weight of a single CP 28" x 21" x 15" chafer tote?

Each CP 28" x 21" x 15" Stackable Black Chafer Tote measures 28 inches in length, 21 inches in width, and 15 inches in height externally. While the exact weight per tote is not specified, they are designed to be substantial enough to protect heavy chafer components while remaining manageable for manual handling when empty. Their footprint is optimized for efficient stacking and fitting into standard commercial transport vehicles and storage racks, making them practical for professional event logistics.

How durable are the CP 28" x 21" x 15" chafer totes for daily commercial catering operations?

These CP 28" x 21" x 15" chafer totes are built for resilience against the daily demands of commercial catering and event services. Their heavy-duty plastic construction is designed to withstand repeated loading, unloading, stacking, and transport cycles typical in busy operations. With proper cleaning and avoiding extreme impacts or prolonged exposure to direct sunlight, operators can expect several years of reliable service. Regular inspection of hinges and latches can further extend their operational lifespan in high-volume environments.

What is the recommended cleaning and maintenance procedure for the CP 28" x 21" x 15" stackable chafer totes?

To maintain the CP 28" x 21" x 15" Stackable Black Chafer Totes, simply wash them with warm water and a mild, non-abrasive detergent after each use. A soft cloth or sponge is ideal for cleaning both interior and exterior surfaces, ensuring any food residue or grime is fully removed. Rinse thoroughly with clean water to prevent detergent buildup, then allow the totes to air dry completely before stacking or storing to inhibit mildew growth. Periodically check the attached lid hinges for smooth operation and any signs of wear.

Can these CP chafer totes be used to transport other catering supplies besides chafers?

Yes, the CP 28" x 21" x 15" Stackable Black Chafer Totes are versatile and can accommodate a range of catering equipment beyond just chafers. Many operators use them for storing and transporting various items like serving utensils, additional fuel canisters, small prep bowls, buffet risers, or even table linens that need protection from dust and moisture. The interior dimensions are quite generous, making them suitable for any equipment that fits within its footprint and height, as long as the weight capacity is respected.

What advantages do attached lids offer for the CP 28" x 21" x 15" stackable totes?

The attached lids on the CP 28" x 21" x 15" Stackable Black Chafer Totes provide significant operational advantages, particularly in busy catering or event settings. They eliminate the common problem of lost or misplaced lids during setup, breakdown, and transport, streamlining your workflow. This design ensures that each tote is always ready for use, reducing time spent searching for matching covers. Furthermore, the secure attachment means lids stay closed during transit, better protecting contents from spills, dust, and damage compared to loose-fitting covers.

How many CP 28" x 21" x 15" totes come in one order, and what are the benefits of buying a pack?

Each order of this product includes a 12-pack of the CP 28" x 21" x 15" Stackable Black Chafer Totes. Buying in a multi-pack offers distinct benefits for professional food service operations, especially those managing larger inventories of chafers or frequently handling multiple events. It ensures a consistent supply of storage solutions, facilitates bulk organization, and often simplifies inventory management. Having a ready stock minimizes downtime and supports efficient scaling of operations, particularly for larger banquet or outdoor event setups.

Are there other sizes of CP stackable chafer totes available on ChickenPieces.com?

Yes, ChickenPieces.com offers a range of CP stackable chafer totes to suit various equipment sizes and operational needs. Besides this 28" x 21" x 15" model, you can find other dimensions such as the larger CP 30" x 22" x 20" for bigger chafers or the more compact CP 22" x 15" x 13" and CP 22" x 15" x 17" options. These variations allow operators to select the optimal fit for their specific inventory, maximizing storage efficiency and ensuring proper protection for all types of chafing dishes.

What features of the CP 28" x 21" x 15" totes make them ideal for catering transport?

The CP 28" x 21" x 15" Stackable Black Chafer Totes include several features making them ideal for catering transport. Their stackable design maximizes vertical space in vehicles, crucial for efficient load management. The attached lids securely contain contents, preventing shifting and protecting equipment from road grime and weather. The robust construction withstands impacts and vibrations inherent in transport, while the integrated handles provide secure grip for loading and unloading. These elements collectively contribute to a more organized and secure logistical process for off-site events.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

CP 28" x 21" x 15" Stackable Black Chafer Tote / Storage Box with Attached Lid (12-Pack)

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD1,591.69

Item Number

7424557013048

Brand

Chicken Pieces

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 2 - 4 and get 7% off
Buy 5 or above and get 12% off

Description

Amani

Bulk & Wholesale Specialist

CP 28"×21"×15" Stackable Black Chafer Tote with Attached Lid The Catering Fleet Standard, 12-Pack

⚡ Quick Answer

CP 28" x 21" x 15" Stackable Black Chafer Tote with Attached Lid (12-Pack) is stocked for Canadian restaurants, cafeterias, catering operations, hotels, and commercial kitchens. Typical applications include line prep organization, bulk menu service transport, sauce storage, protein holding, side dish staging, and daily foodservice operations. Ships Canada-wide from the ChickenPieces.com Calgary warehouse.

⚡ Quick Answer

The attached lid is the critical detail. On a standard chafer storage box, the lid is a separate piece and separate pieces get left behind, lost in vans or mixed up between identical-looking boxes. This CP chafer tote's attached lid means the box is always complete, always ready to close, and always in one piece when it comes back from the event. At 28"×21"×15", it handles larger full-size chafer configurations including water pans, inset pans and frame assemblies with room to spare for fuel cans and serving utensils. Black finish, stackable, 12-pack case.

For catering companies running 10, 20 or 50+ events per year, the operational efficiency of attached-lid containers versus separate-lid boxes is significant. One touch to close versus fumbling for a lid that may or may not be where you left it multiplied by every box, every setup, every event. 12-pack case lets you refresh or expand your fleet in one order.

Product Specifications
Dimensions	28" × 21" × 15" (L × W × H)
Colour	Black
Lid Type	Attached (hinged, always connected)
Pack Size	12 per case
Application	Chafer set storage, transport and stacking
Ships	Canada-wide

Attached lid Never lost, never left behind, never mixed up; one-touch close for fast loading and unloading at events
28"×21"×15" large format Accommodates full-size chafer assemblies with frame, pans, lid and ancillary items in one box
Stackable construction Load catering trucks vertically; maximise storage facility space efficiency
Black professional finish Consistent, professional appearance for catering fleet organisation
Heavy-duty build Handles the loading, transport and unloading cycles of active catering operations
12-pack case Fleet-level deployment; fully equip a catering operation's rotation in one purchase

CP chafer totes professional catering equipment supply. Ships to caterers across Canada.

Warranty Information

Standard manufacturer warranty applies to CP chafer totes. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

CP 28" x 21" x 15" Stackable Black Chafer Tote / Storage Box with Attached Lid (12-Pack)

Bulk Discount Rates

CP 28"×21"×15" Stackable Black Chafer Tote with Attached Lid The Catering Fleet Standard, 12-Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

CP 28" x 21" x 15" Stackable Black Chafer Tote / Storage Box with Attached Lid (12-Pack)

Bulk Discount Rates

CP 28"×21"×15" Stackable Black Chafer Tote with Attached Lid The Catering Fleet Standard, 12-Pack

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter