What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Is black polypropylene recyclable?

Generally, black polypropylene (PP) can be recyclable, but it often depends on the specific type of plastic, the municipal recycling facilities in your area in Canada, and the presence of additives or dyes. Many community recycling programs have historically found it challenging to sort black plastics due to optical sensors struggling to identify them. We recommend checking with your local waste management provider for their current capabilities regarding black polypropylene items to ensure proper disposal or recycling.

How to store CP 20" x 15" x 5" Black for maximum shelf life?

To ensure maximum operational longevity for your CP 20" x 15" x 5" Black Bus Tubs, store them in a clean, dry area away from direct sunlight or extreme heat sources when not in use. The stackable design with covers helps protect them from dust and damage, maintaining their integrity. Avoid storing heavy, sharp objects directly in them for extended periods if they're not in active use, as this can cause premature wear or stress cracks over time. Proper storage ensures they're ready for service when needed.

Is CP 20" x 15" x 5" Black compatible with standard commercial machines?

The CP 20" x 15" x 5" Black Bus Tubs are designed with standard commercial kitchen dimensions in mind, making them compatible with common food service setups. While they will fit many standard utility carts and dollies for transport, their flat, open top design means they are generally not intended to directly replace dedicated dish racks for automated commercial dishwashing machines. They serve primarily as collection, transport, and storage containers, rather than machine-wash cycle inserts. Always verify dimensions against your specific equipment before full integration.

What materials is CP 20" x 15" x 5" Black made of?

The CP 20" x 15" x 5" Black Bus Tub is constructed from durable polypropylene (PP), a robust thermoplastic polymer known for its strength and resistance to many chemicals, making it ideal for the demanding environment of a commercial kitchen. The compatible cover, included in this 12-pack, is made from polyethylene (PE), another resilient plastic. Both materials contribute to the tub's ability to handle heavy loads, resist impacts, and maintain integrity through regular use and cleaning cycles in food service operations.

How to maintain CP 20" x 15" x 5" Black for long-term use?

Maintaining your CP 20" x 15" x 5" Black Bus Tubs for long-term use involves regular cleaning and proper handling. After each use, wash the tubs and covers with warm, soapy water and a non-abrasive sponge or brush, then rinse thoroughly and air dry. This prevents food residue buildup and staining. Avoid using harsh chemical cleaners or abrasive scouring pads, which can damage the polypropylene and polyethylene surfaces. Inspect tubs periodically for cracks or damage, especially around the reinforced handles, to ensure they remain safe and effective for operational needs.

What are the exact dimensions and weight specifications for the CP 20" x 15" x 5" Black Bus Tub with Cover?

Each CP Black Polypropylene Bus Tub measures 20 inches in length, 15 inches in width, and 5 inches in depth. The included cover also matches these length and width dimensions, ensuring a snug fit over the tub. These dimensions are crucial for planning storage space and ensuring compatibility with existing kitchen equipment like shelving units or utility carts. We do not have a specific weight per tub available; however, the polypropylene construction ensures they are lightweight yet sturdy enough for professional use.

How long does this CP bus tub typically last under demanding commercial kitchen use?

These CP 20" x 15" x 5" Black Bus Tubs are built with durable polypropylene and polyethylene covers, designed to withstand the rigours of daily commercial kitchen use. Their lifespan heavily depends on handling, frequency of use, and adherence to cleaning guidelines. With proper care, including avoiding excessive drops or impacts and using non-abrasive cleaning methods, operators can expect these tubs to provide reliable service for an extended period. The reinforced handles are a key feature that contributes to their longevity by preventing common stress points.

What is the recommended cleaning and maintenance procedure for these polypropylene bus tubs?

For optimal hygiene and longevity, clean these CP bus tubs and covers after each use. Wash them with warm water and a mild, food-safe detergent, using a soft cloth or brush to remove any residue. Rinse thoroughly with clean water and allow them to air dry completely or wipe them down to prevent water spots and bacterial growth. Avoid abrasive cleaners, steel wool, or harsh chemicals that could scratch the surface or compromise the plastic's integrity. Regular inspection for any cracks or damage is also advisable to ensure continued safe use.

Can these CP bus tubs be used for freezer storage in a commercial kitchen environment?

Yes, these CP 20" x 15" x 5" Black Polypropylene Bus Tubs are freezer safe, making them a versatile storage solution for commercial kitchens. Their polypropylene construction is robust enough to withstand cold temperatures without becoming brittle or cracking, which is a common issue with lower-grade plastics. This feature allows operators to prep and store ingredients or plated items in advance, streamlining workflow and preserving freshness, especially useful for operations requiring batch preparation or extended storage.

Why is a covered bus tub, like this CP model, more efficient than an open-top version for kitchen operations?

A covered bus tub significantly enhances operational efficiency compared to an open-top version by offering superior sanitation and spill prevention. The polyethylene cover on this CP model protects contents, whether dirty dishes or prepared ingredients, from airborne contaminants and cross-contamination, crucial for Canadian food safety standards. Furthermore, the covers enable secure stacking of multiple tubs, maximizing vertical storage space and allowing for more stable and organized transport of items, reducing spills and increasing staff productivity during busy periods.

Are the reinforced handles on these bus tubs truly designed to withstand heavy loads of dinnerware?

Yes, the reinforced handles on the CP 20" x 15" x 5" Black Polypropylene Bus Tubs are specifically engineered to provide enhanced durability and comfortable grip when carrying heavy loads. The robust polypropylene material and strategic design of these handles minimize flex and stress points, ensuring they can reliably transport a full tub of dinnerware, glassware, or dense ingredients without compromising structural integrity. This feature directly addresses the strenuous demands of bussing and transport in high-volume commercial food service settings, reducing the risk of breakages and worker strain.

What other sizes or colours of bus tubs does ChickenPieces.com offer in this product line?

ChickenPieces.com offers a range of bus tubs to suit various operational needs. In addition to this 20" x 15" x 5" black model, we also stock a larger CP 20" x 15" x 7" Black Polypropylene Bus Tub with Cover (12-Pack) for situations requiring more capacity. For those who prefer different aesthetics or for colour-coding purposes, we also carry the CP 20" x 15" x 7" in white, grey, and brown. You can explore all these options at https://www.chickenpieces.com/cp-20-x-15-x-7-black-polypropylene-bus-tub-with-cover-12-pack-efficient-bus-and-storage-solution/ and other related product pages to find the perfect fit for your establishment.

How does the stackable design of these bus tubs benefit kitchen operations and storage in a Canadian context?

The stackable design of these CP 20" x 15" x 5" bus tubs, especially when paired with their covers, offers significant benefits for kitchen operations and storage, which is critical in Canadian food service where space can be at a premium. This feature allows establishments to maximize vertical storage, freeing up valuable counter and shelf space. During transport, stacking multiple covered tubs reduces the footprint on carts or in vehicles, enabling more efficient movement of dishes or supplies. This compact storage and transport capability contributes to a tidier and more organized back-of-house, enhancing overall operational flow.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

CP 20" x 15" x 5" Black Polypropylene Bus Tub with Cover (12-Pack) - Efficient Bus and Storage Solution

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD299.19

Item Number

7424557767729

Brand

Chicken Pieces

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

CP 20"×15"×5" Black Bus Tub with Cover Low-Profile Workhorse, 12-Pack Value

⚡ Quick Answer

Canadian restaurants, cafeterias, catering operations, hotels, and commercial kitchens use CP 20" x 15" x 5" Black Polypropylene Bus Tub with Cover (12-Pack) for line prep, bulk menu service, transporting sauces and proteins, organizing sides, busing flatware, and daily foodservice operations. Available from ChickenPieces.com and ships Canada-wide from our Calgary warehouse.

⚡ Quick Answer

Canadian restaurants, cafeterias, catering operations, hotels, and commercial kitchens use CP 20" x 15" x 5" Black Polypropylene Bus Tub with Cover (12-Pack) for line prep, bulk menu service, transporting sauces and proteins, organizing sides, busing flatware and condiments, and daily foodservice operations. ChickenPieces.com ships this bus tub solution Canada-wide from our Calgary warehouse.

Standard bus tubs run 7" deep. This one is 5" and that difference matters more than it sounds. At 20"×15"×5", this CP black polypropylene bus tub sits lower on the busing cart, fits tighter under banquet tables, and keeps bread baskets, flatware caddies and condiment setups stable on crowded counters. The snap-on cover keeps contents contained during transport. You get 12 per case a full station refresh in a single order.

Black polypropylene is the right material for food service work areas: it doesn't stain, resists mild sanitisers, handles the daily abuse of commercial kitchens and catering environments, and the neutral colour blends cleanly into any station setup. These are built to be used hard and replaced in bulk which is exactly why we sell them in 12-packs.

Product Specifications
Dimensions	20" × 15" × 5" (L × W × H)
Material	Black Polypropylene
Includes	Matching snap-on cover
Pack Size	12 per case
Ships	Canada-wide

5" depth advantage Lower profile than standard 7" tubs; ideal for bread baskets, flatware caddies, condiment trays and low-clearance shelving
Snap-on cover included Keeps contents contained during busing runs, reduces spills and protects food items in transit
Black polypropylene construction Stain-resistant, sanitiser-compatible, built for daily commercial use
Full-footprint 20"×15" base Consistent with standard bus cart sizing; fits existing racks and shelf systems
12-pack case Stock a full busing station or catering setup in one order; bulk pricing for operational efficiency
Versatile applications Busing stations, food prep staging, catering transport, produce display, dry goods storage

CP bus tubs Canadian food service supply. Ships to restaurants, caterers and institutions across Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

CP 20" x 15" x 5" Black Polypropylene Bus Tub with Cover (12-Pack) - Efficient Bus and Storage Solution

CP 20"×15"×5" Black Bus Tub with Cover Low-Profile Workhorse, 12-Pack Value

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

CP 20" x 15" x 5" Black Polypropylene Bus Tub with Cover (12-Pack) - Efficient Bus and Storage Solution

CP 20"×15"×5" Black Bus Tub with Cover Low-Profile Workhorse, 12-Pack Value

FREQUENTLY BOUGHT TOGETHER

Total Price

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