What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How much water do I mix with one 5:1 concentrate gallon?

You need to mix one gallon of this 5:1 concentrate with five gallons of water. This ratio is designed for optimal flavor and consistency in non-carbonated frozen drink machines. Following this precise ratio ensures you get the intended sweetness and a smooth, consistent slushy texture every time you serve.

Can I pre-batch syrup in a speed-pour for faster service?

We don't recommend pre-batching this syrup in a speed-pour or similar dispenser before mixing it with water. The concentrate is quite viscous, and its consistency is best maintained by mixing directly in your slushy machine's hopper. Pre-mixing could lead to settling or inconsistent flavour, especially if not stirred regularly.

What’s the fastest way to thaw concentrate if it crystallized?

The fastest way to thaw concentrate if it has crystallized is to let it sit at room temperature for several hours or overnight. You can gently agitate the jug to help speed up the process. Avoid using hot water or direct heat, as this can affect the syrup's integrity and might compromise the anti-crystallization properties designed to protect your dispenser motors.

Which flavors work best layered in a two-tone slushy?

For two-tone layered slushies, Blue Raspberry on the bottom with Cherry on top works exceptionally well due to their brix stability. Our Lemon-Lime and Orange also layer nicely, offering bright, distinct visual appeal. These combinations maintain their separate colours for longer periods, which is great for visual merchandising in your concession stand.

Unopened, how long can I store the gallon at room temp?

An unopened gallon of this slushy concentrate can typically be stored at room temperature, in a cool, dry place, for an extended period. Always check the specific 'best before' date printed on the packaging for the most accurate shelf life information. Proper ambient storage helps maintain its quality and prevents premature degradation.

Does opened syrup need refrigeration to stay safe for 30 days?

No, opened syrup does not typically require refrigeration to stay safe for 30 days, especially if it's being continuously used in a slushy machine. However, it's crucial to keep the lid tightly sealed when not in use and store it in a cool, dry place away from direct sunlight. Always inspect the syrup for any changes in appearance or smell if it's been open for an extended period.

Is the syrup gluten-free and free of major allergens?

The product description for this 5:1 slushy concentrate does not specify if it is gluten-free or free of major allergens. We highly recommend checking the physical product label upon arrival for a complete list of ingredients and allergen statements. Manufacturer formulations can change, so the label is always the most up-to-date source for this critical information.

Is this concentrate certified kosher for year-round use?

This Concession Stand Slushy Syrup concentrate is not listed as certified kosher in the product information we have. If kosher certification is a requirement for your operation, please contact our customer service team at ChickenPieces.com to discuss alternative options that may meet your specific needs for year-round use or special events.

What is the total yield of finished slushy per case of this 5:1 concentrate?

Each 1 Gallon (3.78L) jug of this 5:1 concentrate yields 6 gallons of finished slushy. Since this product is shipped as a 4-case pack, a full case will produce 24 gallons of ready-to-serve slushy. This high yield makes it efficient for busy concession stands and ensures you have plenty of product for high-volume service, reducing the need for frequent refills during peak times.

Is this slushy concentrate compatible with common concession equipment like Bunn Ultra-2 machines?

Yes, this 5:1 slushy concentrate is specifically formulated for non-carbonated frozen drink machines commonly found in concession environments, including popular models like the Bunn Ultra-2. Its anti-crystallization formula is engineered to prevent 'ice-balling' and protect dispenser motors, which is crucial for the longevity and reliable operation of your equipment during demanding service periods. Always ensure your machine is clean before introducing new syrup.

How long can a prepared batch of slushy from this concentrate maintain its service quality in a machine?

A prepared batch of slushy from this concentrate can maintain its service quality for several days when held at the proper temperature in a well-maintained slushy machine. The formulation is designed for stability, resisting crystallization and flavor degradation. To ensure the best guest experience, we recommend cleaning your machine and refilling with a fresh batch every 2-3 days, especially in high-traffic operations, to uphold optimal freshness and texture.

How does the anti-crystallization formula benefit a concession stand operator?

The anti-crystallization formula in this slushy syrup is a for concession stand operators because it prevents the mixture from turning into hard ice chunks, often referred to as 'ice-balling.' This not only ensures a consistently smooth and desirable texture for your customers but also critically protects your frozen drink machine's motor from strain and potential damage. This means less downtime, lower maintenance costs, and more reliable service during busy events.

What makes the high-chroma colors important for selling slushies at a fair or carnival?

The radiant, high-chroma colors of this slushy syrup are vital for generating impulse sales at a fair or carnival. Visually striking drinks grab attention from across the midway, drawing customers in with their vibrant appearance. In a busy, competitive environment, a visually appealing product can significantly increase perceived value and encourage more purchases, directly impacting your bottom line without any extra effort from your staff.

Can this 5:1 concentrate be used to create 'Spiked-Slush' cocktails for adult events?

Yes, this 5:1 concentrate is versatile enough to be used as a base for 'Spiked-Slush' cocktails at adult-oriented events, provided you have the necessary liquor license. Its robust flavor profiles and consistent texture make it an excellent foundation for adding spirits, creating popular frozen alcoholic beverages. Ensure you adjust your mixing ratios and local regulations when incorporating alcohol, as it can affect freezing consistency and taste.

What other bulk slushy syrup options does ChickenPieces.com offer for high-volume buyers?

ChickenPieces.com offers a comprehensive range of bulk slushy syrup options beyond this multi-flavor concentrate, designed for high-volume foodservice operations. For specific flavors and larger quantities, we stock pallet-sized orders such as Concession Stand Cola Slushy Syrup and Concession Stand Cherry Slushy Syrup, both in 5:1 concentrate 1 Gallon jugs. These pallet options ensure you have ample supply for even the largest events and busiest seasons, simplifying your ordering process.

How does sourcing from the Calgary facility benefit Western Canadian operators?

Sourcing this slushy syrup from our dedicated Calgary facility offers significant logistical advantages for Western Canadian operators. It ensures faster and more reliable delivery, typically within 2-5 business days across Alberta, British Columbia, and Saskatchewan. This local distribution means you can maintain tighter inventory control, respond quickly to unexpected demand, and minimize shipping delays, ensuring your concession stand is always stocked and ready for service.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

Jamie • Concession & Event Specialist

Concession Stand Slushy Syrup 5:1 Concentrate 1 Gallon Makes 5

Name: Concession Stand Slushy Syrup 5:1 Concentrate - 1 Gallon Bulk Food Service - Multiple Flavors
Brand: CONCESSION
SKU: web-slushy-BL-4

⚡ Quick Answer

CONCESSION Concession Stand Slushy Syrup 5:1 Concentrate 1 Gallon is a bulk concentrate for Canadian cafés, coffee chains, third-wave roasters, and bakery cafés. Commonly used for frozen blended drinks, flavoured beverage programs, seasonal slushies, café cooling stations, grab-and-go service, and promotional summer menus. ChickenPieces.com ships this slushy concentrate Canada-wide from Calgary.

⚡ Quick Answer

CONCESSION Concession Stand Slushy Syrup 5:1 Concentrate 1 Gallon is a bulk concentrate for Canadian cafés, coffee chains, third-wave roasters, and bakery cafés. Commonly used for frozen blended drinks, flavoured beverage programs, seasonal slushies, café cooling stations, grab-and-go service, and multi-flavour dispensers. ChickenPieces.com ships this slushy concentrate Canada-wide from Calgary.

One gallon of concentrate makes five full gallons of finished slushy that's the maths that makes concession operators smile. This 5:1 ratio slushy syrup delivers vibrant colour, consistent sweetness, and reliable freeze performance across multi-flavour machines. Built for high-volume concession operations where margin per cup matters.

Product Details
Format	1 Gallon concentrate makes 5 gallons finished slushy
Price	$92.99 CAD
Per Serving	~$0.46 per 8oz serving (~200 serves from 5 gal)
Ships	Canada-wide

Best For

Sports arenas, fairgrounds, and amusement concession stands
Movie theatres and entertainment venue slushy bars
Outdoor festivals and summer events with slushy machines
School events and family-friendly concession operations

At $0.46 per 8oz serving, slushies are pure concession profit. Sell at $4–$5 and you're running 9–10x return on ingredient cost. The 5:1 concentrate format also means less storage space and fewer deliveries one gallon jug replaces five gallons of pre-mixed product, which matters when storage at event venues is tight.

Ships Canada-wide for event and food service accounts.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Concession Stand Slushy Syrup 5:1 Concentrate - 1 Gallon Bulk Food Service - Multiple Flavors

Bulk Discount Rates

Concession Stand Slushy Syrup 5:1 Concentrate 1 Gallon Makes 5

Best For

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Concession Stand Slushy Syrup 5:1 Concentrate - 1 Gallon Bulk Food Service - Multiple Flavors

Bulk Discount Rates

Concession Stand Slushy Syrup 5:1 Concentrate 1 Gallon Makes 5

Best For

FREQUENTLY BOUGHT TOGETHER

Total Price

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