What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What to add to bbq sauce?

You can customize Cattlemen's Memphis Sweet BBQ Sauce by adding liquid aromatics or other flavour agents. For a richer profile, try blending in caramelized onions or a touch of bourbon, which creates a deeper, more complex glaze. Apple cider vinegar or fruit juices can also be incorporated to lighten the profile or increase yield by up to 20% while maintaining the sauce's excellent viscosity.

How to use Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce in a commercial kitchen?

Cattlemen's Memphis Sweet BBQ Sauce is ideal for high-volume commercial kitchens, catering, and institutional food service. You can use it straight from the 1-gallon jug for glazing Memphis-style ribs, marinating pulled pork, or coating chicken wings. Its thick, starch-free consistency ensures it clings well and resists scorching in warmers, making it suitable for long service hours.

How to prepare Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce for service?

For service, Cattlemen's Memphis Sweet BBQ Sauce is ready to use directly from the 1-gallon jug. If you're looking to create a signature custom glaze, you can blend it with additional ingredients like caramelized onions, bourbon, or fruit juices, taking advantage of its 20% extensibility. Ensure any additions are thoroughly mixed to maintain a consistent flavour and texture before serving.

How to store Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce for maximum shelf life?

Store unopened 1-gallon jugs of Cattlemen's Memphis Sweet BBQ Sauce in a cool, dry place away from direct sunlight. Once opened, refrigerate the sauce in a sealed container to maintain its freshness and quality. Always follow the 'Best By' date on the packaging, and ensure proper food safety practices, as advised by Health Canada, for any opened food products.

How to clean equipment after using Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce?

Cleaning equipment after using Cattlemen's Memphis Sweet BBQ Sauce is straightforward due to its starch-free formula. Scrape off any excess sauce, then wash equipment with hot, soapy water. For stubborn residue, a gentle scrub brush can be effective. Rinse thoroughly and sanitize according to your commercial kitchen's standard operating procedures and local health regulations.

What is the typical yield of Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce per case?

A case of Cattlemen's Memphis Sweet BBQ Sauce contains four 1-gallon jugs, totaling 4 gallons (approximately 15.12 liters). The sauce is extendible by up to 20% without flavor loss, meaning a single case can yield significantly more coverage depending on your specific application and additions. This flexibility helps optimize your per-serving usage.

What menu items can Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce be used for?

Cattlemen's Memphis Sweet BBQ Sauce is versatile for many menu items in a food service setting. It's perfectly optimized for classic Memphis-style ribs, pulled pork, and chicken wings. Beyond these, it makes an excellent base for signature glazes on brisket, BBQ sandwiches, or even as a dipping sauce for appetizers like sweet potato fries or onion rings.

Can Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce be used in hot applications?

Yes, Cattlemen's Memphis Sweet BBQ Sauce is specifically designed for both hot and cold applications. Its professional-grade formula is starch and filler-free, which means it resists skinning and scorching when used in warmers, on grills, or in ovens for glazing. This makes it a reliable choice for maintaining quality during extended hot holding periods.

What is the typical case yield of Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce at professional portions?

A case of Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce contains four 1-gallon (3.78L) jugs, providing a total of 15.12 liters of sauce. For typical professional portions, such as 2-3 ounces per serving for ribs or pulled pork, one case can yield approximately 200-250 servings. This sauce is also extendible by up to 20% with liquid aromatics, potentially increasing your per-case yield.

What is the shelf life of Cattlemen's Memphis Sweet BBQ Sauce when sealed and after opening?

When sealed, Cattlemen's Memphis Sweet BBQ Sauce typically has a shelf life of 12-18 months, indicated by the 'Best By' date printed on each 1-gallon jug. Once a jug is opened, it should be refrigerated promptly and used within 4-6 weeks for optimal freshness and quality. Always inspect for any changes in appearance or smell, and adhere to proper food handling guidelines from Health Canada.

What allergens and certifications does Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce carry?

Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce is certified Kosher, making it suitable for operations requiring this dietary standard. It is also formulated to be Vegetarian, Gluten-Free, and Dairy-Free, and importantly, it contains no High Fructose Corn Syrup. For a complete list of ingredients and potential allergen information, always refer to the product label, which adheres to CFIA labeling requirements.

How does the viscosity of Cattlemen's Memphis Sweet BBQ Sauce benefit food service operations?

The thick, tomato paste-based viscosity of Cattlemen's Memphis Sweet BBQ Sauce provides exceptional coverage and a 'zero-drip cling,' which is a significant advantage for food service. This means the sauce adheres well to proteins like ribs, pulled pork, and wings, reducing waste during application and ensuring a consistent, appealing visual on the plate. Its ability to cling also helps prevent scorching and skinning during hot holding.

Can Cattlemen's Memphis Sweet BBQ Sauce be customized for unique menu offerings?

Absolutely. Cattlemen's Memphis Sweet BBQ Sauce serves as an excellent foundation for creating unique, house-made glazes and sauces. Its robust flavour profile and 20% extensibility allow chefs to incorporate additional ingredients like fresh herbs, diced peppers, various fruit purees, or even spirits such as bourbon to develop a signature taste. This customization helps differentiate your menu in competitive markets like Calgary.

What are the advantages of using a starch-free BBQ sauce like Cattlemen's Memphis Sweet in a commercial setting?

Using a starch-free BBQ sauce like Cattlemen's Memphis Sweet offers several key advantages in a commercial setting. Without starches or fillers, the sauce maintains its integrity better, resisting undesirable skinning or scorching during extended hot holding periods. This ensures consistent quality and appearance for guests, reduces food waste, and simplifies equipment cleanup, saving valuable time and labour in busy kitchens.

How does Cattlemen's Memphis Sweet BBQ Sauce contribute to efficient operations in high-velocity kitchens?

Cattlemen's Memphis Sweet BBQ Sauce supports efficient operations through its bulk 1-gallon format and versatile performance. The large jugs minimize frequent refills, while its starch-free composition ensures reliable performance in warmers without skinning. Its 20% extensibility also allows for cost-effective yield management. For large events or busy shifts, combining this with other bulk options like Cattlemen's Sweet and Bold BBQ Sauce can streamline inventory management.

What makes Cattlemen's Memphis Sweet BBQ Sauce suitable for Western Canadian smokehouses and rib shacks?

Cattlemen's Memphis Sweet BBQ Sauce is particularly well-suited for Western Canadian smokehouses and rib shacks due to its authentic Southern flavor profile, reliable performance, and convenient distribution from Calgary. Its balance of sweetness and smoke resonates with regional BBQ preferences, and its professional-grade formulation ensures it stands up to the demands of high-volume service, delivering consistent results for award-winning ribs and pulled pork.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

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FLAT RATE SHIPPING AT $16.50. FREE SHIPPING ON ORDERS OVER $199 CANADAWIDE.

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Cattlemen's 1 Gallon Memphis Sweet BBQ Sauce - 4/Case

⭐ FREQUENTLY REORDERED BY BULK BUYERS

$CAD326.69

Item Number: 7424557691642
Brand: Cattlemen's
Availability:: Usually ships in 2-5 business days
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Description

Jamie

Concession & Event Specialist

Cattlemen's Memphis Sweet brings Southern smokehouse soul to your kitchen a rich, caramelised tomato-molasses base with just enough smoke to transport guests straight to Beale Street. Four gallons means you're covered from Friday night rush to Sunday brunch.

Classic Memphis profile sweet tomato base with smoky undertones, ideal for pulled pork, ribs, and brisket
Case of 4 gallons bulk supply for BBQ-heavy menus, event catering, and concession stands
Cattlemen's restaurant heritage a brand trusted by foodservice professionals for consistent quality

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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