What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Why do people like black metal?

Black metal, in the context of commercial food service equipment like this Cal-Mil Madison riser, is favoured for its aesthetic versatility and professional appearance. It offers a sleek, modern, and often industrial look that complements various décor styles, from contemporary bistros to rustic catering setups. It provides a strong contrast for vibrant food presentations, making dishes pop, and its non-reflective surface can minimize glare under event lighting. This finish helps create a sophisticated and intentional presentation for operators.

What kind of metal is black?

The 'black metal' specified for the Cal-Mil Madison display riser is typically powder-coated steel or iron. This manufacturing process involves applying a dry powder through an electrostatic charge, then curing it under heat to create a hard finish. The powder coating not only gives the metal its durable black colour but also enhances its resistance to scratches, chips, and corrosion, which is crucial for high-traffic food service environments. It's a practical choice for equipment requiring both aesthetic appeal and operational resilience.

What type of metal is black?

Similar to the previous question, the black metal used in this Cal-Mil Madison display riser is generally a type of steel that has undergone a black finishing process. This is most commonly achieved through powder coating, as mentioned, or sometimes through black oxiding or black nickel plating. For food service applications, the choice of black metal is usually driven by the need for a durable, easy-to-clean surface that also presents a modern, professional look. The specific type of metal beneath the finish is selected for its strength and structural integrity to support various food items.

How to blacken metal at home?

While the Cal-Mil Madison display riser features a professionally applied black metal finish designed for commercial use, blackening metal at home typically involves different processes like chemical blackening, spray painting, or heat treatment. These DIY methods are not recommended for commercial food service equipment, as they may compromise food safety standards, durability, and the intended aesthetic. For maintaining the finish on your Cal-Mil riser, always follow manufacturer cleaning guidelines to preserve its integrity and appearance. Attempting home blackening could damage the product and void any warranty.

How to store Cal Mil Madison 21 " x 7 for maximum shelf life?

To ensure the Cal-Mil Madison 21 1/2" x 7 1/2" x 7" display riser maintains its condition for maximum operational life, store it in a dry, temperate environment. Avoid areas with extreme humidity or direct sunlight, which can impact the reclaimed bamboo components. When not in use, stack risers carefully, ideally with a protective layer between them, to prevent scratching the black metal finish. Keeping them clean and free of food residue before storage also extends their longevity and readiness for next service.

Is Cal Mil Madison 21 " x 7 compatible with standard commercial machines?

The Cal-Mil Madison 21 1/2" x 7 1/2" x 7" display riser is a standalone presentation piece and is not designed for compatibility with standard commercial kitchen machines such as ovens, dishwashers, or holding cabinets. Its purpose is for static food display and service, not cooking, heating, or automated cleaning. Operators should use it as intended for visual presentation on buffets, counters, or catering tables. For other Cal-Mil Madison items that might have different functionalities or sizes, consult their specific product details on ChickenPieces.com.

Is Cal Mil Madison 21 " x 7 safe for use in commercial dishwashers?

The Cal-Mil Madison 21 1/2" x 7 1/2" x 7" display riser is not designed for use in commercial dishwashers. The combination of black metal and reclaimed bamboo materials requires specific care to maintain its finish and structural integrity. High heat, harsh detergents, and strong water pressure from commercial dishwashers can damage the bamboo and potentially compromise the metal coating, leading to premature wear or discolouration. Hand washing with mild soap and water, followed by immediate drying, is the recommended cleaning method for this product.

What materials is Cal Mil Madison 21 " x 7 made of?

The Cal-Mil Madison 21 1/2" x 7 1/2" x 7" reversible display riser is constructed from durable black metal and features reclaimed bamboo accents. The black metal provides a robust and stable frame capable of withstanding the demands of commercial use, while the reclaimed bamboo adds a natural, sophisticated aesthetic. This combination ensures a sturdy yet elegant presentation tool that can endure frequent handling in restaurants, catering operations, and bistros. The use of reclaimed bamboo also offers an appealing sustainable element to the product's design.

What are the exact dimensions and weight specifications of this Cal-Mil Madison riser?

The Cal-Mil Madison reversible display riser measures 21 1/2 inches in length, 7 1/2 inches in width, and stands 7 inches tall. These dimensions make it suitable for various buffet line configurations or counter displays. While an exact weight isn't specified, its robust black metal and solid bamboo construction indicate it's built for stability and durability, allowing it to securely hold substantial food presentations without tipping. Operators should consider these measurements when planning their display layouts.

How long can I expect this Cal-Mil Madison display riser to last under typical commercial use?

Under typical commercial food service use, including frequent handling, cleaning, and varied display applications, the Cal-Mil Madison display riser is designed for extended longevity. Its durable black metal frame resists bending and impacts, while the reclaimed bamboo is selected for its hardiness. Proper care, such as hand washing and immediate drying, will significantly prolong its aesthetic appeal and structural integrity, ensuring it remains a reliable part of your presentation equipment for many years.

What is the recommended cleaning and maintenance procedure for the Cal-Mil Madison reversible riser?

For optimal maintenance, the Cal-Mil Madison reversible display riser should be hand-washed using a mild soap and warm water. It's crucial to dry the unit immediately after cleaning, especially the bamboo components, to prevent water spotting or moisture damage. Avoid abrasive cleaners, scouring pads, or commercial dishwashers, as these can strip the metal's finish or degrade the bamboo. Regular, gentle cleaning ensures the display maintains its sophisticated appearance and extends its service life.

Can this Cal-Mil Madison riser be used for hot food displays on a buffet line?

The Cal-Mil Madison display riser is primarily designed for presentation and is not intended for direct contact with very hot food items or as a surface for heated chafing dishes without an insulating barrier. While the metal frame is durable, direct prolonged heat may impact the bamboo components or the metal's finish over time. For hot food applications, it's best to place hot dishes in appropriate warming vessels or use insulated pads on the riser to protect the materials. This ensures both product longevity and food safety.

What advantages does the reclaimed bamboo component offer over other display materials?

The reclaimed bamboo component of the Cal-Mil Madison riser offers several operational advantages, blending sustainability with functionality. Bamboo is naturally durable and resistant to scratching, making it a robust choice for high-traffic food service environments. Its distinct grain adds a natural, elegant aesthetic that can elevate food presentations beyond standard plastic or acrylic options. Utilizing reclaimed bamboo also aligns with eco-conscious practices, which can be a key selling point for certain Canadian establishments aiming for sustainable operations.

How does the reversible design of this riser enhance operational flexibility for caterers?

The reversible design significantly enhances operational flexibility for caterers by providing two distinct presentation options in a single unit. When oriented as a riser, it elevates dishes, adding dimension and visual interest to buffets and food stations. Flipped over, it functions as a practical basket, perfect for holding bread, fruits, or packaged items, optimizing space and reducing the need for separate equipment. This versatility means less inventory to store and transport, making setup and breakdown more efficient for event staff.

Are there other sizes or styles of Cal-Mil Madison risers available that would complement this 21 1/2" unit?

Yes, Cal-Mil offers a range of Madison display risers that are designed to complement this 21 1/2" unit, allowing for cohesive and dynamic presentations. For example, the Cal-Mil Madison 21 1/2" x 7 1/2" x 3" riser (https://www.chickenpieces.com/cal-mil-madison-21-1-2-x-7-1-2-x-3-black-metal-reclaimed-bamboo-reversible-display-riser-elevate-your-presentation-with-elegance/) offers a lower profile. Additionally, square and round options like the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" riser (https://www.chickenpieces.com/cal-mil-madison-12-1-2-x-12-1-2-x-7-black-metal-reclaimed-bamboo-reversible-display-riser-elevate-your-presentation-with-style/) are available to create tiered and varied displays. Combining different sizes and shapes from the Madison line can create visually engaging and functional food presentations for any professional setting.

What specific types of food presentations are best suited for this Cal-Mil Madison reversible riser?

This Cal-Mil Madison reversible riser is exceptionally well-suited for a variety of food presentations in professional settings. As a riser, it excels at elevating appetizer platters, dessert trays, cheese boards, or charcuterie displays, adding height and visual appeal to a buffet. When flipped into a basket, it’s ideal for presenting fresh baked goods like croissants and bagels, displaying whole fruits, or organizing individually packaged snacks. Its versatility allows operators to adapt to different menu items and presentation needs throughout service.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Cal-Mil Madison 21 1/2" x 7 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser

Cal-Mil Madison 21 1/2" x 7 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Elegance

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$831.46

Item Number

829381449518

Brand

Cal-Mil

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Cal-Mil Madison 21 1/2" x 7 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser is the high-profile counterpart to the 3" long Madison riser same substantial length, same material quality, but with 7 inches of elevation that gives featured long platters and chafing dishes genuine visual command over the buffet table. This is the riser that goes in the back row of a tiered buffet setup, creating the elevated anchor point that makes the entire table read as a designed landscape rather than a collection of dishes placed side by side.

At 21 1/2" long, this riser accommodates the widest serving platters, full-size hotel pan inserts, and extended arrangements of smaller items imagine a long row of individually plated amuse-bouches elevated at the back of a cocktail party table, or a chafing dish of carved meat lifted to eye-catching height above a wedding reception buffet. The 7-inch elevation is the right height to clear taller serving vessels at the front of the display while still allowing guests to read signage and access the food comfortably.

The reversible reclaimed bamboo / black metal construction delivers the same versatility the Madison collection is known for. Staff can flip the riser before each event to match the room aesthetic bamboo face for organic, sustainable-themed, or rustic events; metal face for sleek corporate, fine-dining, or modern bistro setups. Both surfaces are sealed for moisture resistance and easy cleaning after service.

Dimensions: 21 1/2" L x 7 1/2" W x 7" H long, elevated anchor for back-row display placement
Best use: Back tier of layered buffets; under chafing dishes and full-length platters
Materials: Black metal frame + reclaimed bamboo reversible platform
Reversible: Two surface aesthetics organic bamboo or contemporary metal
Pairs with: Madison 3" long riser for complete front/back tiered buffet elevation
Commercial grade: Moisture-resistant, heat-tolerant, daily-service ready

Command your buffet with the right elevation at the right scale. The Cal-Mil Madison 7" Long Reversible Riser ships across Canada from ChickenPieces.com.

Warranty Information

Standard manufacturer warranty applies to the Cal-Mil Madison display riser. Contact hello@chickenpieces.ca for warranty claims and returns.

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Cal-Mil Madison 21 1/2" x 7 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Elegance

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YOUR SHOPPING BASKET

Cal-Mil Madison 21 1/2" x 7 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Elegance

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