What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to make a single tier cake?

This product, the Cal-Mil Eco Modern Single Tier Merchandiser, is a physical display unit designed for food presentation in commercial settings, not a baking ingredient or tool for making cakes. If you're looking for instructions on how to bake or decorate a single-tier cake, you would need to consult culinary resources or baking guides. This merchandiser would then be used to elegantly display your finished cake once it's ready for service.

How to share single use tier list?

The phrase 'single use tier list' typically refers to a digital ranking or evaluation system, often for gaming or software, that's shared online. The Cal-Mil Eco Modern Single Tier Merchandiser is a physical piece of food service equipment made from bamboo and metal, used for displaying food items in a commercial kitchen or buffet setting. It has no digital component and is not related to software or online content sharing platforms.

What does single tier mean?

For this Cal-Mil Merchandiser, 'single tier' means it features one primary, flat display level. Unlike multi-tiered stands, it doesn't have multiple elevated platforms stacked vertically. This design is often preferred for showcasing larger individual items like cakes or platters, or for creating a streamlined, modern aesthetic on a countertop, providing a clear, unobstructed view of the displayed offerings.

How to use Cal Mil Eco Modern Single Tier Merchandiser in a commercial kitchen?

You can use the Cal-Mil Eco Modern Single Tier Merchandiser in a commercial kitchen in several ways to enhance presentation. It's ideal for presenting freshly baked goods in a bakery section, showcasing daily specials or appetizers on a restaurant's pass, or creating an elegant display for cold items on a buffet line. Its 21" x 13" footprint makes it suitable for countertops without taking up excessive space, and it can be paired with Cal-Mil bins or bread boxes for added versatility.

How to prepare Cal Mil Eco Modern Single Tier Merchandiser for service?

To prepare the Cal-Mil Eco Modern Single Tier Merchandiser for service, first ensure it's clean and sanitized according to your kitchen's HACCP plan. A simple wipe down with a damp cloth and mild, food-safe cleaner, followed by thorough drying, is typically sufficient for the bamboo and metal surfaces. Once dry, position it on your countertop or buffet line, and arrange your food items thoughtfully, utilizing its 21" x 13" surface to create an appealing presentation. Consider using appropriate liners or small plates to prevent direct food contact where necessary.

How to store Cal Mil Eco Modern Single Tier Merchandiser for maximum shelf life?

For maximum longevity of your Cal-Mil Eco Modern Single Tier Merchandiser, store it in a clean, dry, and temperate environment when not in use. Avoid storing it in areas with high humidity or extreme temperature fluctuations, as this can affect the bamboo. While it doesn't have a 'shelf life' in the food sense, proper storage prevents warping, cracking, or corrosion of the materials, ensuring its visual appeal and structural integrity for years of service in your establishment.

How to clean equipment after using Cal Mil Eco Modern Single Tier Merchandiser?

After using the Cal-Mil Eco Modern Single Tier Merchandiser, clean it immediately. For the bamboo and metal surfaces, wipe down with a soft cloth dampened with a mild, food-safe detergent solution. Avoid abrasive cleaners or scouring pads, as these can damage the finish. Rinse with a clean, damp cloth to remove any soap residue, then dry thoroughly to prevent water spots and moisture damage to the bamboo. Regular cleaning and drying will maintain its eco-modern aesthetic and ensure hygiene for subsequent uses.

What is the typical display capacity of the Cal-Mil Eco Modern Single Tier Merchandiser for standard baked goods?

The Cal-Mil Eco Modern Single Tier Merchandiser, with its 21" x 13" surface, offers ample space for a variety of baked goods, making it suitable for a bakery or hotel breakfast service. You can typically display around two dozen standard-sized muffins or pastries, such as croissants, arranged neatly. If showcasing artisan bread, it comfortably holds 2-3 loaves, or a selection of smaller bread rolls. The exact capacity depends on the size and arrangement of your specific items, but its generous single tier ensures visibility for all products.

Does the Cal-Mil Eco Modern Single Tier Merchandiser have any specific material certifications or allergen considerations for food contact?

The product description does not explicitly state specific material certifications such as NSF or CSA for the Cal-Mil Eco Modern Single Tier Merchandiser. However, Cal-Mil is a reputable brand in commercial food service, indicating their products are generally designed for safe use. Since it's a display unit and not a cooking surface, direct food contact should generally be managed with liners, parchment paper, or appropriate serving dishes, especially for items with allergen concerns. Always ensure surfaces are cleaned and sanitized according to Health Canada and CFIA guidelines for food safety, particularly when displaying unpackaged food items.

Can this Cal-Mil single tier merchandiser be used with other Cal-Mil display accessories?

Yes, this Cal-Mil Eco Modern Single Tier Merchandiser is designed for versatility and can often be paired with other Cal-Mil accessories to create a more comprehensive display. The description specifically mentions it can be used with compatible bins and bread boxes, which are sold separately. You might also find it integrates well with risers or other Cal-Mil Blonde series display boxes, like the Cal-Mil Blonde 12" x 12" x 4" Maple Wood Merchandiser Box (CP-WEB-21122317471), allowing you to create multi-level or modular presentations. Always verify compatibility with specific accessory dimensions for a seamless setup.

How does the bamboo and metal construction of this merchandiser contribute to its durability in a busy catering setting?

The blend of bamboo and metal in this Cal-Mil merchandiser significantly enhances its durability, making it ideal for busy catering settings. Bamboo is naturally strong, renewable, and resistant to warping, while the metal components provide structural integrity and stability. This combination ensures the unit can withstand the rigours of frequent transport, setup, and teardown common in catering. It's also designed to resist general wear and tear from constant handling and cleaning, maintaining its aesthetic appeal even after numerous events, which is crucial for professional presentation.

What are the best practices for arranging items on the Cal-Mil Eco Modern Single Tier Merchandiser for optimal visual appeal?

For optimal visual appeal on the Cal-Mil Eco Modern Single Tier Merchandiser, focus on composition and variety. Group similar items together, or use contrasting colours and textures to draw the eye. Utilizing different heights, perhaps by placing some items on smaller risers or in attractive bowls within the main display, adds dimension. Avoid overcrowding the 21" x 13" surface; instead, allow some breathing room to make each item stand out. Good lighting and clear signage further enhance the presentation, guiding your guests through the offerings.

Is the Cal-Mil Eco Modern Single Tier Merchandiser suitable for both hot and cold food presentations in a buffet setting?

The Cal-Mil Eco Modern Single Tier Merchandiser is designed primarily as a versatile display solution for general food presentation. While its materials are durable, it does not include active heating or cooling elements. Therefore, it is best suited for displaying ambient temperature foods, cold items (with appropriate cooling elements or chilled inserts underneath if necessary), or hot items that are already in a heat-retaining vessel. For prolonged hot or cold holding, integrate it with other specialized equipment that actively manages temperature, as per food safety regulations from Health Canada.

How easy is it to disassemble and reassemble the Cal-Mil Eco Modern Single Tier Merchandiser for transport between event venues?

The Cal-Mil Eco Modern Single Tier Merchandiser features an intuitive design that prioritizes user-friendliness, making it straightforward to manage for catering or events. While it arrives assembled, its construction is generally stable and self-contained, not typically designed for frequent disassembly into smaller pieces. For transport between event venues, it is usually moved as a single unit, given its overall dimensions of 21" L x 13" W x 8" H. This solid construction ensures quick setup and minimizes the risk of losing small parts, streamlining your operations.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Cal-Mil Eco Modern Single Tier Merchandiser - 21" x 13" x 8"

Cal-Mil Eco Modern Single Tier Merchandiser - 21" x 13" x 8" | Versatile Display Solution

⭐ TRUSTED BY BUSINESSES ACROSS CANADA

$CAD1,207.79

Item Number

829381449006

Brand

Cal-Mil

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Cal-Mil Eco Modern Single Tier Merchandiser makes a clear statement about the kind of operation you're running. At 21" wide, 13" deep, and standing 8" tall, this unit provides a generous single-platform display space while its bamboo and silver steel construction signals a genuine commitment to sustainable, modern hospitality aesthetics the kind of message that resonates with today's eco-conscious hotel guests and restaurant diners.

The Eco Modern collection from Cal-Mil pairs renewable bamboo surfaces with polished silver steel framing in a combination that reads as clean, contemporary, and consciously designed. This isn't bamboo for novelty it's bamboo because it's a high-durability, rapidly renewable material that handles commercial food-service conditions reliably. The silver steel framing anchors the piece in modern kitchen and buffet design without competing with the natural bamboo surface.

As a single-tier merchandiser, the 21" x 13" platform is excellent for wide, flat displays: an entire pastry selection laid out in a single organized row, a full breakfast bread assortment, or a complete condiment and accompaniment arrangement. The 8" height provides just enough elevation to separate the display from surrounding counter clutter without creating visual interference for the products behind or beside it.

Dimensions: 21" W x 13" D x 8" H wide single-platform display
Materials: Renewable bamboo surface + silver steel frame
Aesthetic: Eco Modern sustainable materials, clean contemporary styling
Best for: Pastry rows, bread displays, condiment stations, breakfast setups
Venue fit: Eco-conscious hotels, modern cafés, sustainable catering, organic food retail

Pair with other Eco Modern collection pieces including the three-tier nine-jar condiment tower to build a cohesive display language across your counter or buffet. For operations where sustainability is a brand value rather than an afterthought, Cal-Mil's Eco Modern line provides the visual vocabulary to back that commitment up.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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