What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Bon Chef 28" x 21" x 15" for maximum shelf life?

The Bon Chef 28" x 21" x 15" chafer boxes are designed for long-term durability, so proper storage focuses on maintaining their structural integrity. After cleaning, ensure the boxes are dry to prevent any potential mildew if stored in a damp environment, although the plastic itself won't degrade. When not in use, the empty boxes are engineered to nest efficiently, which protects their shape and saves warehouse space. Stacking them filled with chafers is also straightforward due to the interlocking lids, preventing them from toppling and keeping equipment secure.

Is Bon Chef 28" x 21" x 15" compatible with standard commercial machines?

The Bon Chef 28" x 21" x 15" chafer box is a storage and transport solution, not a piece of equipment designed to interact with 'commercial machines' in the operational sense like a dishwasher or cooking apparatus. Its compatibility primarily refers to the chafers it holds. It is specifically designed to accommodate rectangular Bon Chef chafers, but its generous internal dimensions often work with many other standard commercial full-size and half-size chafing dishes. For precise fit, measure your specific chafers against the box's internal capacity.

What materials is Bon Chef 28" x 21" x 15" made of?

This Bon Chef chafer box is constructed from reinforced high-density polyethylene (HDPE). This material choice provides exceptional durability and impact resistance, which is crucial for the demands of commercial catering and transport environments. HDPE is also known for its chemical resistance, making it easy to clean and sanitize after use without degrading the material. This reinforced composition ensures the box can withstand repeated use and heavy loads, protecting your valuable chafer inventory effectively.

How to maintain Bon Chef 28" x 21" x 15" for long-term use?

Maintaining the Bon Chef chafer box for long-term use is straightforward. After each use, especially if exposed to food spills or outdoor elements, simply wipe it down with warm water and a mild detergent. Rinse thoroughly and allow it to air dry completely before stacking or storing. Avoid abrasive cleaners or scouring pads, as these can scratch the reinforced plastic surface. Regularly inspect the hinged lid for any signs of wear or damage to ensure the locking mechanism remains secure and effective for transport.

What are the precise dimensions and weight specifications of this Bon Chef chafer box?

This Bon Chef chafer box measures 28 inches in length, 21 inches in width, and 15 inches in height externally. These dimensions are critical for planning truck pack-outs and shelving configurations in storage facilities. While the exact weight per empty box is not specified, its construction from reinforced high-density polyethylene ensures it's substantial enough to protect heavy chafers, yet light enough for efficient handling by catering staff. The design prioritizes robust protection without excessive bulk, making it manageable for routine commercial operations.

How long can I expect this Bon Chef chafer box to last under typical commercial catering use?

Under typical commercial catering use, you can expect these Bon Chef chafer boxes to provide many years of reliable service. Their construction from reinforced high-density polyethylene is specifically chosen for its durability and resistance to impacts, common in busy transport and storage scenarios. With proper cleaning and care, avoiding harsh chemicals, and ensuring they are not exposed to extreme temperatures or direct, prolonged UV exposure, the structural integrity and interlocking lid function should hold up for an extended operational lifespan. This longevity helps reduce equipment replacement cycles.

What is the recommended cleaning and maintenance procedure for the Bon Chef reinforced plastic chafer boxes?

Cleaning these Bon Chef chafer boxes is a simple process vital for hygiene and longevity. Use warm water mixed with a mild, food-safe detergent and a soft cloth or brush to clean both the interior and exterior surfaces. Rinse the boxes thoroughly to remove all soap residue, then allow them to air dry completely before nesting or stacking to prevent moisture buildup. Regularly check the hinged lid and locking mechanism for smooth operation and any damage. Avoid using abrasive cleaning tools or strong chemical solvents as they can degrade the reinforced plastic.

Can these Bon Chef chafer boxes be stacked when full, and do they nest when empty?

Yes, these Bon Chef chafer boxes are designed for both efficient stacking and nesting, which is a key operational benefit. When full and loaded with chafers, the interlocking hinged lids allow for secure stacking, creating stable columns to maximize vertical storage space in warehouses or transport vehicles. When empty, the boxes are engineered to nest neatly inside one another, significantly reducing their footprint. This dual functionality is crucial for managing space effectively during both peak operational periods and off-season storage.

What types of chafers are best suited for storage in these Bon Chef 28" x 21" x 15" boxes?

These Bon Chef 28" x 21" x 15" chafer boxes are primarily designed to fit Bon Chef's rectangular chafers, ensuring a snug and secure fit during transport and storage. However, their dimensions are generally compatible with many standard full-size and half-size commercial chafing dishes and their components. Operators should always verify internal dimensions against their specific chafer models to ensure a proper fit and prevent damage. This box is ideal for protecting any valuable, delicate chafer from dings and scratches.

How does the reinforced high-density polyethylene construction benefit commercial operations in Canada?

The reinforced high-density polyethylene (HDPE) construction provides several benefits for commercial operations, particularly in the Canadian climate. HDPE is known for its excellent durability and resistance to temperature fluctuations, meaning these boxes can withstand colder storage environments without becoming brittle, unlike some other plastics. This material is also resilient against impacts and moisture, crucial for outdoor catering events or transport in varied weather conditions. It ensures equipment protection regardless of the operational environment, from frigid winters to humid summers.

Are there other chafer box options available on ChickenPieces.com if this Bon Chef size isn't quite right?

Yes, ChickenPieces.com offers a range of chafer storage and transport solutions to suit various operational needs beyond this specific Bon Chef model. For example, we stock the CP 27" x 17" x 12" Gray Chafer / Storage Box (12-Pack) for a slightly different dimension and bulk quantity. We also carry the Vollrath Tote 'N Store 21 7/16" x 20 1/2" x 13" Gray Chafer Box in both 6-pack and 26-pack configurations, offering different sizes and volume options. These alternatives allow operators to select the best fit for their specific chafer inventory and storage capacity.

Does this Bon Chef chafer box offer any security features for transported equipment?

Yes, this Bon Chef chafer box is equipped with an interlocking hinged lid, which provides a crucial layer of security for transported equipment. Once closed, the lid securely latches, helping to prevent accidental opening during transit or handling. This feature minimizes the risk of chafers shifting, falling out, or sustaining damage from exposure to elements or impacts. While not a theft-prevention lock, it ensures the contents remain contained and protected, which is essential for maintaining equipment integrity during off-site catering events.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Where can I buy slushy syrup online in Canada?

You can buy commercial slushy syrup online in Canada directly from ChickenPieces.com, a Canadian-based distributor that specializes in frozen beverage supplies and foodservice products. We stock popular brands like Slush Puppie, Sour Patch Kids, Jarritos, El Nino Aguas Frescas, Table Top King and CK, so operators can order everything from classic kid-friendly flavours to aguas frescas-style concentrates in one place. Orders ship from within Canada with transparent shipping options and no surprise import duties for Canadian buyers, making it easy for convenience stores, theatres, schools and events to keep their slush machines full all season.

Bon Chef 28" x 21" x 15" Gray Reinforced Plastic Chafer Box with Locking Lid (6-Pack) - Durable and Secure Chafer Storage Solution

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD2,146.09

Item Number

7424557138185

Brand

Bon Chef

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

Bon Chef is a premium brand in the chafing dish world and the Bon Chef chafer storage box matches that standard. Reinforced plastic construction means this box withstands the stacking, loading, and transit stresses of professional catering without cracking or warping over time. The locking lid is the key differentiator: it stays closed during vehicle transit, preventing chafers and accessories from shifting or spilling out when the box is tilted or loaded under other freight.

For catering companies that transport equipment to venues with rough loading docks, stairs, or variable terrain, the locking lid is genuine operational protection. At 28"x21"x15", this box holds full-size Bon Chef chafer configurations with proper clearance. The 6-pack is a practical fleet-building unit for operations that need professional-grade storage boxes they won't need to replace every season.

Locking lid travel safe lid locks positively, preventing opening during transit and accidental spills
Reinforced plastic construction withstands commercial stacking, rough loading, and repeated transport cycles
Bon Chef premium brand matches the quality standard of Bon Chef chafing dish equipment
28"x21"x15" capacity sized for full Bon Chef chafer setups with full accessory clearance
6-pack fleet unit equip a catering fleet with matching premium storage in one order
Gray professional finish clean appearance for storage rooms, vehicles, and client-facing event setups

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Bon Chef 28" x 21" x 15" Gray Reinforced Plastic Chafer Box with Locking Lid (6-Pack) - Durable and Secure Chafer Storage Solution

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Bon Chef 28" x 21" x 15" Gray Reinforced Plastic Chafer Box with Locking Lid (6-Pack) - Durable and Secure Chafer Storage Solution

FREQUENTLY BOUGHT TOGETHER

Total Price

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