2026 Nov 10th
Single-serve packets, bulk powder tins and 2 L liquid concentrate compared on speed, case count and counter setup.
Packets for small and part-time stands. Bulk powder for a busy rink with a hot water urn and trained staff. Liquid concentrate for the fastest pour when lines stack up between periods.
One packet per cup. Swiss Miss comes 50 per box, 12 boxes per case.
Carnation Simply comes in 1.9 kg tins, 6 per case.
Carnation liquid mix ships in 2 L jugs, 4 per case.
Packet cases run from 50 to 600 servings depending on the line.
Use one scoop size and the label ratio so every cup tastes the same.
Many hot chocolate mixes contain milk. Check each label and post it.
Concessions run three formats. Single-serve packets or sachets, bulk powder in tins or bags, and liquid concentrate in jugs. All three need hot water and cups. Bulk and liquid also need a scoop or pump and a set recipe.
The right pick depends on how many cups you pour in a rush, how much staff turnover you have, and how much counter space you've got.
We compared hot chocolate products listed as in stock in the Chicken Pieces catalogue on November 10, 2026. We used pack size and case count from each product name.
We didn't estimate cups per tin or per jug. Yields depend on the mix ratio on each label and your cup size. Follow the label directions and test your own pour.
| Product | Item ID | Format | Per case | Best fit |
|---|---|---|---|---|
| Swiss Miss Milk Chocolate packets | 829381407983 | Packet | 12 boxes of 50 (600 packets) | Busy stands that still want no measuring |
| Carnation Rich & Creamy sachets | 6018100180106 | 25 g sachet | 50 sachets | Part-time or volunteer stands |
| Citavo Cocoa portion packs | 6018102367376 | 28 g pack | 100 packs | Mid-size stands, Canadian made |
| Carnation Simply Hot Chocolate | 829381385946 | 1.9 kg tin | 6 tins (11.4 kg) | High-volume rinks with an urn |
| Tim Hortons Hot Chocolate | 7425129498416 | 1.5 kg bag | 6 bags (9 kg) | Rinks that want a familiar brand |
| Carnation liquid mix | 6018101439456 | 2 L jug | 4 jugs (8 L) | Fastest pour at peak |
Packets cost you more packaging and more garbage. Bulk and liquid cut packaging but need a set recipe and a clean scoop or pump. Most rinks pick one main format and keep a box of packets as backup.
Liquid concentrate is the fastest because staff pour it and top with hot water. Packets come next because there's nothing to measure. Bulk powder is slowest per cup but works fine when staff pre-scoop into cups before the period ends.
Whatever you pick, stage cups, lids and stir sticks beside the hot water before the rush.
Post the ingredient list for every hot chocolate you sell. Many mixes contain milk ingredients, and flavours vary by brand. The CFIA allergen and gluten labelling guidance explains how priority allergens appear on Canadian labels.
Keep the packaging or a photo of the label at the counter so staff can answer allergy questions fast.
Track cups sold per game for two weeks. Multiply by games between deliveries and round up to full cases. For packets that's simple. One packet is one cup.
For bulk and liquid, divide your weekly cup count by the cups per container on your label. Browse concession supplies and beverage powders to build the order in one go.
Item ID 829381407983. Milk chocolate packets, 50 per box, 12 boxes per case.
Item ID 6018100180106. Rich & creamy hot chocolate, 25 g sachets, 50 per case.
Item ID 6018102367376. Hot chocolate portion packs, 28 g, 100 per case. Canadian made.
Item ID 829381385946. Bulk hot chocolate powder, 1.9 kg tins, 6 per case.
Item ID 7425129498416. Bulk hot chocolate mix, 1.5 kg bags, 6 per case.
Item ID 6018101439456. Liquid hot chocolate mix, 2 L jugs, 4 per case.
Hot chocolate, cups and snack-bar supplies from Calgary for rinks, arenas, ski hills and winter events across Canada. Chicken Pieces is a Calgary foodservice and hospitality supply company founded in 2018. We supply pantry ingredients and kitchen supplies. We are not a poultry or meat distributor.
Based in Calgary, we understand regional operator needs and ship Canada-wide.
Source pantry ingredients, sauces, syrups, disposables, janitorial, bar, and hospitality supplies from one supplier.
Order what your kitchen needs with no minimum order quantity and no forced membership model.
We write for operators working under CFIA- and Health Canada-aware food-safety plans.
