What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is converted long grain white rice?

Converted long grain white rice, also known as parboiled rice, is rice that has undergone a steaming process while still in its husk before milling. This process pushes nutrients from the bran into the grain, resulting in a more nutrient-dense rice. For commercial kitchens, this also means the rice cooks faster and the grains remain distinct and fluffy, making it highly reliable for consistent results in high-volume settings.

What is converted long grain rice?

Converted long grain rice is a type of parboiled rice that is partially boiled in its husk, which is a key differentiator from regular white rice. The process uses steam and pressure to pre-cook the rice, which significantly reduces the cooking time required in your kitchen. It's favoured in food service because it maintains its texture better on a steam table and resists overcooking, providing a more forgiving product for busy chefs.

How to make ben's original long grain and wild rice?

This product is BEN'S ORIGINAL Converted Long Grain Rice, which is a pure long grain white rice, not a long grain and wild rice blend. If you're looking to prepare a Ben's Original long grain and wild rice blend, the cooking instructions would be specific to that particular product, often involving different liquid ratios and cooking times due to the mix of grains. For the Converted Long Grain Rice (2 x 2.2 kg pack), you'll typically follow a simple 20-minute simmer method, as detailed on the package, to achieve fluffy results.

Is ben's original long grain rice gluten free?

BEN'S ORIGINAL Converted Long Grain Rice is naturally gluten-free, as rice itself does not contain gluten. However, for severe allergies, always consult the product packaging for the most up-to-date allergen statements and manufacturing information to confirm there's no risk of cross-contamination in the processing facility. This ensures compliance with Health Canada guidelines and provides peace of mind for your diners with dietary restrictions.

Is ben's original long grain rice healthy?

Defining 'healthy' depends on overall dietary context, but BEN'S ORIGINAL Converted Long Grain Rice offers nutritional benefits suitable for commercial menus. The parboiling process helps retain more vitamins and minerals compared to regular white rice, including B vitamins. When served as part of a balanced meal with vegetables and lean protein, it provides complex carbohydrates for sustained energy, making it a good foundation for a wide range of dishes in a commercial kitchen.

How to use BEN'S ORIGINAL Converted Long Grain Rice 2 in a commercial kitchen?

Using BEN'S ORIGINAL Converted Long Grain Rice (2 x 2.2 kg pack) in a commercial kitchen is all about efficiency and consistency. Its quick 20-minute cook time means you can prepare large batches on demand, reducing holding times and ensuring fresh rice for service peaks. It's ideal for high-volume operations like cafeterias, banquets, or busy restaurants where precise timing and predictable results are crucial. You can integrate it into various menu items, from side dishes to main course bases, with confidence.

How to prepare BEN'S ORIGINAL Converted Long Grain Rice 2 for service?

To prepare BEN'S ORIGINAL Converted Long Grain Rice (2 x 2.2 kg pack) for service, combine the desired amount of rice with water in a heavy-bottomed pot or commercial rice cooker, following the specific water-to-rice ratio on the package. Bring it to a rolling boil, then reduce heat, cover tightly, and simmer for approximately 20 minutes. After cooking, let it rest off the heat, covered, for another 5-10 minutes to allow steam to redistribute. Fluff with a fork before transferring to a steam table or serving dish to maintain distinct grains.

How to store BEN'S ORIGINAL Converted Long Grain Rice 2 for maximum shelf life?

To store BEN'S ORIGINAL Converted Long Grain Rice (2 x 2.2 kg pack) for maximum shelf life, keep unopened bags in a cool, dry place away from direct sunlight and strong odours. The original packaging is designed to protect the rice, but once a bag is opened, transfer any unused rice to an airtight container. This protects it from moisture, pantry pests, and prevents it from absorbing other flavours, ensuring its quality remains consistent for future use in your kitchen.

What is the typical case yield for BEN'S ORIGINAL Converted Long Grain Rice (2 x 2.2 kg Pack) in a food service setting?

For the BEN'S ORIGINAL Converted Long Grain Rice 2 x 2.2 kg pack, you can expect a significant yield suitable for high-volume service. Each 2.2 kg bag, when cooked, typically expands to yield approximately 50-60 portions of 1 cup (160g) cooked rice. This means a single 4.4 kg case would provide roughly 100-120 servings, making it efficient for busy restaurants, catering events, or institutional cafeterias.

What are the recommended shelf life and storage conditions for BEN'S ORIGINAL Converted Long Grain Rice before and after opening?

Unopened, BEN'S ORIGINAL Converted Long Grain Rice has a long shelf life, typically around 18-24 months from its production date, if stored in a cool, dry place away from direct sunlight and strong odours. Once a 2.2 kg bag is opened, it should be resealed tightly and stored in an airtight container to protect it from moisture and pests. For optimal quality and flavour, use opened rice within 6-12 months. Always check the 'Best Before' date on the packaging for the most accurate information.

What allergens are present in BEN'S ORIGINAL Converted Long Grain Rice, and what certifications does it carry?

BEN'S ORIGINAL Converted Long Grain Rice is generally free from common allergens like gluten, dairy, and nuts, as it is composed solely of rice. However, for strict allergen management, cross-contamination is always a possibility in processing facilities, so we recommend reviewing the most current ingredient list and allergen statement directly on the product packaging for precise information. As for certifications, the product typically does not carry specific third-party certifications like Kosher or Halal unless explicitly stated by the manufacturer on the packaging itself.

How does converted rice simplify kitchen operations compared to regular long grain rice?

Converted long grain rice like Ben's Original simplifies kitchen operations significantly due to its parboiling process. This pre-cooking step means it cooks faster, often in just 20 minutes, reducing wait times during service. It's also more forgiving, resisting overcooking and clumping, which is a major advantage for busy chefs managing multiple tasks. The consistent, separate grains also hold up better on a steam table, maintaining quality for extended buffet service.

Can BEN'S ORIGINAL Converted Long Grain Rice be cooked ahead and held for extended periods on a buffet?

Yes, BEN'S ORIGINAL Converted Long Grain Rice is well-suited for cooking ahead and holding for extended periods on a buffet line, which is one of its primary advantages for food service. Its converted nature helps the grains remain separate and firm, preventing them from becoming mushy or sticky even after prolonged holding. Proper temperature control is key; keep it above 60°C (140°F) in a steam table or chafing dish to ensure food safety and maintain optimal texture, in line with CFIA guidelines.

What are some versatile dish ideas for BEN'S ORIGINAL Converted Long Grain Rice in a Canadian restaurant?

BEN'S ORIGINAL Converted Long Grain Rice is incredibly versatile for Canadian restaurant menus. It makes an excellent base for vibrant rice bowls featuring local produce and proteins, a dependable side dish for grilled meats or seafood, or the foundation for a classic rice pilaf. Consider using it in a hearty jambalaya, a comforting chicken and rice soup, or as a sturdy component in a vegetarian stuffed pepper. Its consistent texture ensures it performs well across diverse culinary applications.

Does the conversion process affect the nutritional profile of BEN'S ORIGINAL Long Grain Rice?

Yes, the conversion (parboiling) process actually enhances the nutritional profile of BEN'S ORIGINAL Long Grain Rice compared to regular white rice. The steaming under pressure pushes water-soluble nutrients, like B vitamins (thiamine, niacin), from the bran into the starchy endosperm before the bran is removed. This means converted rice typically retains more vitamins and minerals than non-parboiled white rice, offering a slightly more nutrient-dense option for your menu without compromising on taste or texture.

Are there larger bulk formats of BEN'S ORIGINAL Converted Long Grain Rice available through ChickenPieces.com?

Yes, for kitchens with even higher volume needs, ChickenPieces.com offers larger bulk formats of Ben's Original converted rice. Beyond this 2 x 2.2 kg pack, you can find UNCLE BEN'S Original Converted Long Grain Rice in a 4kg bag and an even larger 20 kg / 44 lbs bag. These options provide greater efficiency and convenience for large-scale operations, ensuring you always have enough high-quality, quick-cooking rice on hand for your busiest service days.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

BEN'S ORIGINAL Converted Long Grain Rice

BEN'S ORIGINAL Converted Long Grain Rice | 2 x 2.2 kg Pack

⭐ FREQUENTLY REORDERED BY BULK BUYERS

MSRP: $33.52

Was: $33.52

Now: $23.89

(You save $9.63 )

Item Number

7424557496414

Brand

BEN'S

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

BEN'S ORIGINAL Converted Long Grain Rice, 2 x 2.2kg

Twin-pack format of the trusted Ben's Original converted rice each 2.2kg bag delivers the same separation and steam-table resilience as the classic. Converted means pre-cooked nutrition locked in, grains stay fluffy and distinct through service. Cost-efficient dual pack for kitchens running high daily rice volumes.

Pack: 2 × 2.2 kg (4.4 kg total)
Style: Converted (parboiled) long grain
Best for: High-volume restaurant service, catering, buffet lines
Price: $42.09

Listed by Jamie, Concession & Event Specialist ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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