What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to load pots and pans in dishwasher?

This Array detergent is designed for manual washing stations, not commercial dishwashers. For machine washing pots and pans, ensure all heavy food debris is scraped off first. Place items to allow maximum water and detergent spray coverage, avoiding nesting which can block cleaning. Always check your machine's manual for specific loading instructions for larger items, as detergents like our SUMA Dish Detergent are formulated for these automated systems. This Array product would create too many suds in a machine.

Can you put pots and pans in a dishwasher?

Yes, many commercial pots and pans are dishwasher safe, but it depends on the material and finish. However, this Array Pot and Pan Manual Dish Detergent is not for machine use; it's formulated for handwashing. Machine detergents, such as the SUMA Dish Detergent, are low-foaming and specifically designed to work with commercial dishwashers' high-pressure spray and drying cycles. Using manual detergents in a machine can lead to excessive sudsing and machine malfunction.

How do you set up a manual dishwashing station?

For effective manual dishwashing with Array Pot and Pan Manual Dish Detergent, set up a three-compartment sink. The first sink contains hot water (43-49°C / 110-120°F) with the detergent added to create a rich lather for washing. The second sink is for clear hot rinse water, and the third for sanitizing solution. Always scrape food debris into a waste bin before starting the wash process to keep your detergent solution clean longer.

How to store Array Pot and Pan Manual Dish Detergent for maximum shelf life?

To ensure maximum shelf life for the Array Pot and Pan Manual Dish Detergent, store the 3.78L units in their original case in a cool, dry area away from direct sunlight. Avoid extreme temperatures, as both freezing and excessive heat can degrade the product's effectiveness and consistency over time. Keeping the containers tightly sealed prevents evaporation and contamination, maintaining the integrity of the powerful grease-cutting formula until ready for use in your kitchen.

Is Array Pot and Pan Manual Dish Detergent compatible with standard commercial machines?

No, the Array Pot and Pan Manual Dish Detergent is not compatible with standard commercial dishwashing machines. This product features a high-suds formula specifically designed for manual handwashing, which would cause excessive foaming and potential issues in a machine. For commercial dishwashing machines, you need low-foaming detergents specifically formulated for machine use, such as our SUMA Dish Detergent, to ensure proper cleaning and rinse cycles without residue.

Can you manually drain dishwasher?

Manually draining a commercial dishwasher is typically not a routine procedure, as these machines are designed for automated cycles and drainage. If a machine needs manual draining due to a malfunction, it usually involves specific procedures outlined in the equipment's service manual. This Array detergent, however, is for handwashing applications, so its use doesn't involve machine draining or related operational steps. Our focus with this product is efficient hand-scrubbing at a wash station.

What materials is Array Pot and Pan Manual Dish Detergent made of?

The Array Pot and Pan Manual Dish Detergent is formulated with powerful grease-cutting components and a high suds formula to effectively clean food residue, stains, and grease. While the exact proprietary chemical composition isn't specified in the general product description, its purpose is to provide an efficient cleaning process while remaining mild on hands. It also contains a lemon scent for a refreshing aroma. For a detailed Material Safety Data Sheet (MSDS), contact ChickenPieces.com.

How to maintain Array Pot and Pan Manual Dish Detergent for long-term use?

Maintaining the Array Pot and Pan Manual Dish Detergent for long-term use primarily involves correct storage and handling. Keep the 3.78L units in their sealed containers in a stable environment. When dispensing, use appropriate pumps or measuring cups to prevent cross-contamination into the bulk supply. Ensure dispensing nozzles or spigots are clean and free of dried residue after each use. Proper storage and careful dispensing practices will preserve its cleaning power and mildness.

What are the physical specifications for a case of Array Pot and Pan Manual Dish Detergent?

A full case of Array Pot and Pan Manual Dish Detergent, containing four 3.78L units, weighs 15.45 kgs. The case dimensions are compact, measuring 12.00 x 12.00 x 12.00 inches. This size makes it manageable for handling by kitchen staff and efficient for storage in utility closets or under wash stations, optimizing space in busy commercial kitchens without compromising supply volume.

How long can a case of Array Pot and Pan Manual Dish Detergent last in a busy commercial kitchen?

The longevity of an Array Pot and Pan Manual Dish Detergent case depends heavily on the volume of dishes and frequency of manual washing in a commercial kitchen. For a high-volume operation like a busy restaurant or institutional kitchen, one case of four 3.78L units might last anywhere from 2 to 4 weeks. Smaller establishments or those with lighter manual dishwashing needs could see a case last longer, potentially 4 to 6 weeks, depending on dilution and usage practices.

What is the recommended cleaning procedure using Array Pot and Pan Manual Dish Detergent?

For optimal cleaning using Array Pot and Pan Manual Dish Detergent, begin by scraping all food debris from pots and pans. Then, immerse items in a wash sink filled with hot water (around 43-49°C) and the detergent, ensuring a rich sudsy solution. Scrub thoroughly to remove all grease and food residue. Follow this with a rinse in clear hot water and then a sanitizing dip. For routine maintenance of the detergent itself, keep the 3.78L containers sealed and stored correctly to maintain product integrity.

What type of establishments benefit most from Array Pot and Pan Manual Dish Detergent?

The Array Pot and Pan Manual Dish Detergent is formulated for institutional use, making it highly beneficial for large-scale operations. Establishments like school cafeterias, hospital food services, large office canteens, and catering companies find its powerful grease-cutting action and high sudsing formula very effective. It’s also a solid choice for restaurants with dedicated manual pot-washing stations where heavy-duty scrubbing is routine, ensuring spotless kitchenware for continuous service.

Is the Array Pot and Pan Manual Dish Detergent gentle on hands for prolonged use?

Yes, the Array Pot and Pan Manual Dish Detergent is designed with a mild formula to be gentle and non-irritating on hands, even with prolonged use common in commercial kitchens. This is a critical consideration for dishwashing staff who are constantly in contact with cleaning solutions throughout their shifts. The formulation helps prevent the dryness and cracking often associated with harsher, more aggressive detergents, contributing to staff comfort and well-being during daily operations.

What scent does this manual dish detergent have?

The Array Pot and Pan Manual Dish Detergent features a pleasant lemon scent. This natural fragrance is intended to leave a refreshing aroma in the kitchen area after washing, which can help to uplift the atmosphere during dishwashing tasks. Beyond its cleaning performance, the mild, fresh scent contributes to a more agreeable and professional environment in the back-of-house operations, making the manual dishwashing experience more enjoyable for staff.

How does the high suds formula contribute to cleaning efficiency?

The high suds formula in Array Pot and Pan Manual Dish Detergent is crucial for trapping and lifting grease and food particles off surfaces. These suds hold the soil in suspension, preventing it from redepositing onto cleaned items and carrying it away during the rinse. For manual washing, a good amount of suds also provides a visual indicator of detergent activity and makes scrubbing feel more effective, ensuring a thorough and efficient cleaning process for pots, pans, and utensils.

Can Array Pot and Pan Manual Dish Detergent be used for other kitchen cleaning tasks?

While primarily formulated for manual pot and pan washing, the Array Pot and Pan Manual Dish Detergent's powerful grease-cutting components could potentially assist with certain light general kitchen cleaning tasks, like wiping down greasy countertops or stovetops with a diluted solution. However, for dedicated general purpose cleaning across various kitchen surfaces, a product specifically designed for that purpose, such as Array General Purpose Cleaner, would provide more targeted and effective results without excessive sudsing.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case

⭐ TRUSTED BY COMMERCIAL & FACILITY BUYERS

$105.84

Item Number

6010855282272

Brand

ARRAY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Array Pot and Pan Manual Dish Detergent | 3.78L Case

Name: Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case
Brand: ARRAY
SKU: A2Z-GFS-1373400

⚡ Quick Answer

Array Pot and Pan Manual Dish Detergent comes in 3.78L units, 4 per case. It's for Canadian food service operations, institutional kitchens, and catering companies. Works for manual pot washing, heavy-duty pan scrubbing, and general utensil cleaning. ChickenPieces.com ships this Array manual dish detergent Canada-wide from Calgary.

Array Pot and Pan Manual Dish Detergent is made for the pace of Canadian commercial kitchens. Your pot sink station needs to keep up during peak service — this stuff cuts scrubbing time by minutes per item on a Friday night rush at a downtown Calgary steakhouse. Operators across the country buy it for the grease-cutting power that doesn't quit.

Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case: Professional Grade for Canadian Food Service

This Array detergent is formulated for manual dishwashing. The high suds formula handles everything from roasting pans to heavy-gauge stock pots, dissolving stubborn food residues fast. It's the standard choice for keeping kitchenware spotless at institutional and hospital food service operations across Canada.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide: all 10 provinces and 3 territories in 2-5 business days.

Industry Insider Tip: For baked-on food, let pots soak 10-15 minutes in a dilute solution of this detergent before scrubbing. Makes removal a lot easier.

Jamie's Take · Senior Operator @ ChickenPieces

"We see a lot of operations picking this up for their back-of-house. Last winter, a school board in Saskatchewan ordered 15 cases to stock up. The lemon scent is a definite win for staff, and the 3.78L jug is manageable for daily refills at multiple wash stations, which helps with efficiency."

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case

Array Pot and Pan Manual Dish Detergent | 3.78L Case

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Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case

Array Pot and Pan Manual Dish Detergent | 3.78L Case

Array Pot and Pan Manual Dish Detergent | 3.78L/Unit, 4 Units/Case: Professional Grade for Canadian Food Service

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