What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use amana commercial microwave?

Using the Amana RFS18TS commercial microwave involves setting power levels and programming menu items. You can choose from five integrated power levels for general tasks like defrosting or rapid heating. For consistent results across different staff, utilize the up to 100 programmable menu items. This allows you to store specific cook times and power settings for your most popular dishes, ensuring uniform product output every time. The four-stage cooking option helps automate complex recipes, letting the microwave handle transitions without manual input, which is a major time-saver during busy shifts.

How to use amana microwave convection oven?

The Amana RFS18TS is a dedicated medium-duty commercial microwave, designed specifically for rapid heating through microwave technology. It does not feature convection oven capabilities, which are used for baking, roasting, or browning. If you require a unit that combines microwave speed with the versatility of convection cooking, you would need to explore other Amana models or different brands that offer such combo functionality, like some of our heavy-duty Amana microwaves that include convection. This RFS18TS unit excels where pure microwave speed and consistent reheating are the primary operational needs.

How to store Amana Medium Duty Stainless Steel Microwave V, for maximum shelf life?

As a piece of commercial kitchen equipment, the Amana Medium Duty Stainless Steel Microwave does not have a 'shelf life' in the same way food products do. Its longevity is determined by proper installation, consistent use within its medium-duty classification, and regular maintenance. To ensure maximum operational life, always use it on a stable, level surface with adequate ventilation around the unit. Avoid placing it near excessive heat or moisture sources. For long-term storage when not in use, keep it in a dry, temperate environment and cover it to protect against dust and debris.

Is Amana Medium Duty Stainless Steel Microwave V, compatible with standard commercial machines?

The Amana Medium Duty Stainless Steel Commercial Microwave is designed for compatibility with standard commercial kitchen setups. Operating at 208/240V with an 1800W power output, it requires a dedicated circuit to handle its electrical demands. This voltage is common in Canadian commercial establishments, making integration straightforward for most operations. Its 1.2 cu. ft. capacity is designed to accommodate standard foodservice items like a 6-inch deep, 1/2 size food pan or a 14-inch platter, ensuring it fits into typical workflow with existing kitchenware.

What materials is Amana Medium Duty Stainless Steel Microwave V, made of?

The Amana RFS18TS Medium Duty Commercial Microwave is constructed entirely from stainless steel, both on its exterior and interior. This choice of material is critical for commercial kitchen environments in Canada due to its durability, resistance to corrosion, and ease of cleaning, which helps maintain hygiene standards. The stainless steel finish contributes to the unit's robust build, making it resilient against the daily demands of a busy foodservice operation. This construction also ensures it can withstand regular sanitization procedures, an essential factor for any professional kitchen appliance.

How to maintain Amana Medium Duty Stainless Steel Microwave V, for long-term use?

Maintaining the Amana RFS18TS for long-term use involves routine cleaning and operational checks. Wipe down the interior and exterior with a mild detergent and a soft cloth daily to prevent food buildup and keep the stainless steel gleaming. Pay attention to the door seals, ensuring they are clean and intact to prevent microwave energy leakage. Regularly inspect the power cord for any damage and ensure the ventilation grilles are unobstructed to prevent overheating. Following these simple steps will help preserve the unit's efficiency and extend its service life significantly in a busy commercial setting.

What are the physical dimensions and weight specifications for the Amana RFS18TS microwave?

The product description for the Amana RFS18TS specifies a generous 1.2 cubic feet internal capacity, designed to easily fit a 6-inch deep, 1/2 size food pan or a 14-inch platter. However, the exact exterior dimensions (height, width, depth) and the unit's total weight in pounds are not provided in the current product data. For precise fitting into your kitchen layout, it's always recommended to check the full specification sheet available from the manufacturer. This ensures proper counter space and ventilation can be allocated for optimal operation.

How long can I expect this Amana medium-duty microwave to last under typical commercial use in Canada?

Under typical medium-duty commercial use, the Amana RFS18TS, with its all stainless steel construction and 1800W power, is built for durability and consistent performance. While an exact lifespan isn't guaranteed, these units are designed to withstand the rigours of busy Canadian quick-service restaurants, coffee shops, and delis for several years with proper care. Regular cleaning, adhering to its medium-duty usage parameters, and ensuring stable power supply contribute significantly to its longevity. Overloading or continuous heavy-duty use beyond its intended classification can reduce its operational life.

What is the recommended cleaning and maintenance procedure for this Amana commercial microwave?

For the Amana RFS18TS, cleaning and maintenance are straightforward, focusing on daily upkeep. Wipe down the stainless steel interior and exterior surfaces with a soft cloth and mild, non-abrasive detergent to remove food splashes and grease. Pay close attention to the door and door seals to ensure they are free of food particles, as this is crucial for efficient and safe operation. Never use abrasive cleaners or scouring pads that could scratch the stainless steel. Regularly check the air filter (if equipped) and keep the ventilation openings clear to prevent overheating, ensuring the unit performs consistently and lasts longer. This routine keeps the unit hygienic and operational.

Can the Amana RFS18TS handle continuous heavy-duty use in a high-volume kitchen?

The Amana RFS18TS is specifically classified as a medium-duty commercial microwave. While it boasts 1800W of power and all stainless steel construction, it is designed for environments with consistent but not continuous, extremely high-volume demands. For operations that require near-constant heating cycles, such as large institutional kitchens or busy full-service restaurants with very high throughput, a heavy-duty model like the Amana Heavy Duty Stainless Steel Commercial Microwave (CP-WEB-140HDC182) would be more appropriate. Using a medium-duty unit in a heavy-duty setting could lead to reduced lifespan or slower performance during peak hours.

How does the 4-stage cooking option benefit my kitchen operations?

The 4-stage cooking option on the Amana RFS18TS significantly enhances operational efficiency by allowing you to program multiple power levels and cook times sequentially within a single cycle. This is particularly useful for complex dishes that require defrosting, then cooking at a lower power, and finishing at a higher power. It automates what would typically be a manual, multi-step process, freeing up staff to focus on other tasks. This feature ensures consistent results for intricate recipes, reduces the chance of human error, and speeds up service times, especially for menu items that benefit from varied heating stages.

What are the electrical requirements for installing the Amana RFS18TS microwave in a Canadian kitchen?

The Amana RFS18TS operates at 208/240V with an 1800W power output, which is a standard commercial electrical specification in Canada. It requires a dedicated circuit to handle its power demands, typically a NEMA 6-20P plug for 208/240V applications. Before installation, confirm that your kitchen's electrical infrastructure can support this voltage and wattage, and ensure you have an available dedicated outlet. Consult with a certified electrician to verify your setup meets all local Canadian electrical codes and can safely accommodate the microwave, preventing issues like tripped breakers or inconsistent performance.

Can I use metal food pans in the Amana RFS18TS commercial microwave?

No, you should never use metal food pans or any metal utensils inside the Amana RFS18TS commercial microwave, as this can cause arcing and damage the unit. The microwave is designed for use with microwave-safe materials such as ceramic, glass, or specific types of plastic containers. The product description mentions its capacity accommodates a 6-inch deep, 1/2 size food pan, implying these should be microwave-safe versions, not traditional stainless steel pans. Always check the container's label for microwave-safe indications before use to ensure operational safety and prevent equipment damage.

What kind of items can be placed on the interior shelf of this microwave?

The Amana RFS18TS features a spacious 1.2 cu. ft. capacity, designed to hold a 6-inch deep, 1/2 size food pan or a 14-inch platter. This allows for a variety of food items, from single-serve portions to larger batches of soups, sauces, or prepped meals. The interior shelf is suitable for microwave-safe containers only, such as those made from ceramic, glass, or specific types of plastic. Ensure that whatever you place inside clears the top, sides, and door mechanism, allowing the turntable (if present and rotating) to move freely for even heating. Always avoid overloading the cavity or using non-microwave-safe materials.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Amana Medium Duty Stainless Steel Commercial Microwave - 208/230V, 1800W

Name: Amana Medium Duty Stainless Steel Commercial Microwave - 208/230V, 1800W | Precision Cooking for Busy Kitchens
Brand: Amana
SKU: CP-WEB-140RFS18TS

Amana Medium Duty Stainless Steel Commercial Microwave - 208/230V, 1800W | Precision Cooking for Busy Kitchens

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD4,783.89

Item Number

7424557764742

Brand

Amana

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

This Amana medium-duty 1800W unit is the logical upgrade path for operators outgrowing their 120V microwaves it brings three-phase power levels into a medium-duty form factor, giving growing restaurants, hotel room service departments, and expanding catering businesses the throughput boost they need without stepping into full heavy-duty territory.

1800W on 208/230V: Combines the power of three-phase electrical supply with a medium-duty chassis that balances cost and performance
Stainless steel commercial build: Professional-grade interior and exterior that meets health department standards and survives commercial cleaning routines
208V and 230V compatible: Works across both common commercial voltage standards found in Canadian restaurant facilities

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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