What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What gauge is quarter inch stainless steel?

A quarter-inch stainless steel is not typically described by gauge in foodservice equipment; gauge refers to sheet thickness, where a higher gauge number means thinner material. Quarter-inch (0.250 inches) is a substantial thickness, usually for structural components or heavy-duty fabrication, far thicker than what’s used for serving bowls like our 18-inch chop suey bowl. For this bowl, the stainless steel provides ample durability for serving without needing such extreme thickness. The material is chosen for its balance of strength, heat retention, and relatively lighter weight for ease of handling during service.

How to bend 1 inch stainless steel tubing?

Bending 1-inch stainless steel tubing typically requires specialized equipment like tube benders, mandrels, and heat, depending on the desired radius and material grade. This process is unrelated to the 18-inch Stainless Steel Chop Suey Bowl, which is a pre-formed serving vessel. The bowl's shape is designed for optimal serving and mixing, not for custom fabrication. Its stainless steel construction ensures it holds its form under daily commercial use, so there's no need for operators to worry about bending it.

What type of steel is stainless steel?

Stainless steel is an iron alloy with a minimum of 10.5% chromium, which provides its corrosion resistance. The chromium forms a passive layer that self-repairs in the presence of oxygen, protecting the metal from rust and staining. Our 18-inch Stainless Steel Chop Suey Bowl uses a grade of stainless steel selected for its food-safe properties and durability in commercial kitchen environments, offering resilience against acids and common detergents. It’s a workhorse material for any professional kitchen.

What kind of steel is stainless steel?

Stainless steel is primarily an alloy of iron and carbon, characterized by its high chromium content, typically 10.5% or more. This chromium addition is what makes it "stainless," by forming a protective oxide layer that resists rust and corrosion. Other elements like nickel, molybdenum, and titanium can be added to create different grades with varied properties. The stainless steel used in our 18-inch Chop Suey Bowl is chosen for its hygienic qualities, ease of cleaning, and long-term durability in professional foodservice settings.

How much steel is in stainless steel?

Stainless steel is predominantly iron, which is a type of steel, with chromium as its main alloying element. So, it's almost entirely "steel" in the broader sense, but specifically engineered for its corrosion resistance. For example, a common grade like 304 stainless steel contains about 18% chromium and 8% nickel, with the rest being iron, carbon, and trace elements. The 18-inch Stainless Steel Chop Suey Bowl leverages this composition to provide a robust, long-lasting serving solution that withstands the demands of a busy commercial kitchen.

How to store 18 Inch Stainless Steel Chop Suey Bowl for maximum shelf life?

To maximize the operational life of your 18-inch Stainless Steel Chop Suey Bowl, store it clean and completely dry. Residual moisture, especially from chlorinated water, can lead to pitting or staining over time. Stack bowls carefully, ideally with a protective liner like a piece of parchment paper or a linen cloth between them to prevent scratching. Keep them in a designated, dry area away from corrosive chemicals or excessive heat fluctuations.

Is 18 Inch Stainless Steel Chop Suey Bowl compatible with standard commercial machines?

Yes, the 18-inch Stainless Steel Chop Suey Bowl is designed for compatibility with standard commercial operations. Its stainless steel construction means it's dishwasher safe and can handle the high temperatures and robust cleaning cycles of commercial dishwashers. The material is also resistant to common foodservice cleaning agents. Operators should ensure their dish racks can accommodate the 18-inch diameter for efficient washing without wedging.

What materials is 18 Inch Stainless Steel Chop Suey Bowl made of?

The 18-inch Stainless Steel Chop Suey Bowl is crafted from high-quality stainless steel. This material is specifically chosen for its durability, resistance to corrosion, and hygienic properties essential for professional food service. Stainless steel is known for its ability to withstand demanding kitchen environments, including frequent washing and heavy use. Its non-porous surface also contributes to easy cleaning and prevents food residues from harboring.

What are the dimensions and weight specifications of this chop suey bowl?

This 18-inch Stainless Steel Chop Suey Bowl has an 18-inch diameter, providing ample space for large servings. While specific weight details are not provided, its stainless steel construction ensures a sturdy yet manageable weight suitable for comfortable staff handling in a busy restaurant setting. The deep design contributes to its generous capacity, making it ideal for family-style or shared entrees. Its dimensions are optimized for professional kitchen use, balancing serving volume with practical storage considerations.

How long does this stainless steel chop suey bowl typically last under commercial use?

Under typical commercial use, this 18-inch Stainless Steel Chop Suey Bowl is built for longevity. Its high-quality stainless steel construction is designed to withstand the rigours of daily washing, repeated heating and cooling, and general kitchen wear and tear. With proper care and cleaning, operators can expect many years of reliable service from this bowl. The material resists chipping, cracking, and significant denting, making it a durable investment for any foodservice establishment.

What is the recommended cleaning and maintenance procedure for this bowl?

Cleaning this 18-inch Stainless Steel Chop Suey Bowl is straightforward. It is fully dishwasher safe, making it compatible with commercial dishwashing systems for efficient sanitation. For hand washing, use a mild detergent and a non-abrasive sponge to preserve the finish. Always rinse thoroughly and dry immediately after washing to prevent water spots or mineral buildup, especially in areas with hard water. Avoid harsh scouring pads or cleaners with chlorine bleach, as these can damage the stainless steel over time.

Can this 18-inch bowl be used for presenting dishes beyond chop suey?

Absolutely, this 18-inch Stainless Steel Chop Suey Bowl is incredibly versatile. Beyond traditional chop suey, its spacious and deep design makes it perfect for serving a wide array of Asian-inspired dishes such as large portions of lo mein, pad thai, or even shared platters of fried rice. It also functions well for presenting salads, appetizers, or even a large batch of steamed dumplings. Its neutral stainless steel finish complements any dish, making it a valuable addition for diverse menu applications in a professional setting.

How does the 18-inch diameter impact serving and portion control?

The 18-inch diameter of this chop suey bowl is ideal for family-style or communal dining, allowing for generous portions that encourage sharing. For portion control, it facilitates visual estimation by kitchen staff and helps front-of-house staff present a consistent volume to customers. Its large surface area also aids in cooling the food slightly before serving while still retaining warmth, making it practical for busy operations where dishes might sit briefly before reaching the table. This size helps ensure a substantial and appealing presentation.

Is the stainless steel material safe for serving all types of food, including acidic dishes?

Yes, the stainless steel material of this 18-inch chop suey bowl is considered food-safe for serving a wide variety of dishes, including those with acidic components like citrus, vinegar, or tomato-based sauces. High-quality stainless steel is non-reactive, meaning it will not leach undesirable flavours or chemicals into food, nor will it corrode when exposed to common food acids. This makes it a reliable choice for professional kitchens serving diverse culinary creations without concern for material degradation or food contamination.

What are the benefits of choosing stainless steel over ceramic or plastic for serving bowls?

Choosing stainless steel like that used in this 18-inch chop suey bowl offers several key benefits over ceramic or plastic for commercial foodservice. Stainless steel is significantly more durable, resisting chips, cracks, and breakage common with ceramic, reducing replacement costs and enhancing safety. It's also non-porous and hygienic, unlike some plastics that can stain or absorb odours over time, and it withstands high temperatures better. Its professional appearance maintains a consistent aesthetic that ceramic and plastic often cannot match in a high-traffic environment.

Can this bowl be used for cold applications, such as large salads or fruit platters?

Absolutely, this 18-inch Stainless Steel Chop Suey Bowl is excellent for cold applications. The stainless steel material conducts and retains cold temperatures well, making it suitable for keeping large salads, fruit platters, or chilled noodle dishes cool during service. Its deep design and wide diameter provide an attractive presentation for substantial cold items, and the durable construction means it can move easily from refrigeration to the serving line without concern for temperature shock. It's a truly versatile piece for hot and cold service.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

18-Inch Stainless Steel Chop Suey Bowl - Authentic Asian Dining Experience

Name: 18-Inch Stainless Steel Chop Suey Bowl - Authentic Asian Dining Experience
Brand: THERMALLOY
SKU: CP-WCLUB-20143271

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $CAD68.99

Was: $CAD68.99

Now: $CAD62.99

(You save $CAD6.00 )

Item Number

829381452815

Brand

THERMALLOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

18-Inch Stainless Steel Chop Suey Bowl

This 18″ stainless steel chop suey bowl is the right vessel for high-volume Chinese and Asian-style food service family-style buffets, banquet stations and catered events serving noodle, rice or stir-fry dishes. The wide, rounded basin holds generous family-style portions and the polished stainless finish presents well on any buffet line.

18/8 stainless steel construction resists staining from soy-based and acidic sauces that would discolour aluminum. NSF certified. The deep basin prevents splashing during transport and service. Dishwasher safe with excellent resistance to the alkaline detergents used in commercial pot-wash stations.

Price: $68.99
Diameter: 18″
Material: 18/8 stainless steel
Best for: Asian buffets, family-style service, noodle and rice catering

Chinese restaurant operators and Asian-theme catering services should keep four to six of these in rotation to cover simultaneous buffet stations without a mid-service scramble to the dishwasher.

Listed by Jamie, Concession & Event Specialist — ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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