What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is uncle ben's converted rice?

UNCLE BEN'S Original Converted Long Grain Rice is a parboiled white rice that has undergone a special 'conversion' process. This involves boiling the rice in its husk, which pushes nutrients from the bran into the grain before milling. This process results in a firmer, less sticky grain that retains more vitamins and minerals compared to regular white rice, making it ideal for high-volume commercial kitchens where consistent, separate grains are crucial.

What is uncle ben's converted rice called now?

UNCLE BEN'S Original Converted Long Grain Rice is now primarily marketed under the brand name 'Ben's Original'. The product packaging often reflects this change, though many in the industry still refer to it by its former name. This particular 4kg product is part of the 'Ben's Original' family, ensuring the same trusted quality and performance that commercial operators expect. For other sizes, you can find options like the BEN'S ORIGINAL Converted Long Grain Rice | 2 x 2.2 kg Pack on ChickenPieces.com.

Is uncle ben's converted rice healthy?

UNCLE BEN'S Original Converted Long Grain Rice is enriched with vitamins and iron, making it a more nutrient-dense option than standard white rice. The parboiling process helps retain more of the natural vitamins and minerals. For commercial and institutional food service, where nutritional considerations are often part of menu planning, this enrichment supports balanced meal offerings. It's a reliable carbohydrate source for a wide range of dietary needs.

Is uncle ben's original rice the same as converted rice?

Yes, UNCLE BEN'S Original Rice is synonymous with converted rice; the terms are often used interchangeably for this specific product. The 'original' designation refers to the classic parboiled long grain rice that has been a staple in commercial kitchens for decades. This 4kg bag delivers the same dependable, non-sticky, fluffy texture that chefs and kitchen managers count on for consistent results across many dishes.

Is uncle ben's a long grain rice?

Yes, UNCLE BEN'S Original Converted Rice is a long grain rice. The long grain variety is known for its slender, elongated kernels that tend to cook up light and fluffy, with individual grains remaining separate. This characteristic is further enhanced by the 'converted' (parboiled) process, making it an excellent choice for pilafs, stir-fries, and any dish where distinct, non-clumping grains are desired in a high-volume setting.

How to use UNCLE BEN'S Original Converted Long Grain Rice, in a commercial kitchen?

In a commercial kitchen, you can use UNCLE BEN'S Original Converted Long Grain Rice, 4kg, for a multitude of applications due to its consistent, non-sticky texture. It's ideal for large-batch preparations for catering or cafeterias, such as a base for rice bowls, a side for curries and stews, or for classic pilafs. Its ability to hold its shape and texture for extended periods makes it excellent for hot lines and buffet service. For even larger operations, consider the Uncle Ben's Original, Converted Long Grain Rice Bag- 20 Kg .

How to prepare UNCLE BEN'S Original Converted Long Grain Rice, for service?

To prepare UNCLE BEN'S Original Converted Long Grain Rice for commercial service, a standard ratio of two parts water or broth to one part rice (by volume) works well. Bring your liquid to a boil, stir in the rice, cover, reduce heat to low, and simmer for 18-25 minutes until the water is absorbed. Allow it to rest off the heat, covered, for 5-10 minutes before fluffing with a fork. This method ensures firm, separate grains that hold up well for buffet lines or plating individual dishes.

How to store UNCLE BEN'S Original Converted Long Grain Rice, for maximum shelf life?

For maximum shelf life, store UNCLE BEN'S Original Converted Long Grain Rice, 4kg, in its original sealed bag in a cool, dry place. Once opened, transfer any unused rice to an airtight container to protect it from moisture, pests, and air exposure, which can degrade quality. This practice helps maintain its quality and extends its usable life, ensuring it's ready for your next busy service. Proper storage is key for bulk staples in any Canadian commercial pantry.

What is the typical yield of this 4kg bag of Ben's Original Converted Long Grain Rice at professional portion sizes?

A 4kg bag of UNCLE BEN'S Original Converted Long Grain Rice can yield a substantial number of servings, depending on your operation's standard portion size. If a typical cooked portion is around 1 cup (or approximately 90g dry rice equivalent), this 4kg bag will yield roughly 44-45 cooked cups. This makes it an efficient choice for large-scale catering, busy restaurant services, or institutional cafeterias looking to manage volume without compromising on quality or consistency. You can scale your recipes effectively using this yield as a baseline for your meal planning.

What is the shelf life of UNCLE BEN'S Original Converted Long Grain Rice when sealed, and how should it be stored after opening?

When sealed and stored properly in a cool, dry environment, UNCLE BEN'S Original Converted Long Grain Rice typically has a shelf life of several years, often indicated by a 'Best By' date on the packaging. Once opened, it should be transferred to an airtight container to protect it from moisture, pantry pests, and oxidation, which can affect its freshness and texture. Proper post-opening storage ensures the rice remains in optimal condition for your commercial kitchen needs, maintaining its characteristic non-sticky quality for future use in dishes like pilafs or rice bowls.

What allergens and certifications does UNCLE BEN'S Original Converted Long Grain Rice carry?

UNCLE BEN'S Original Converted Long Grain Rice is naturally gluten-free, making it a safe option for operations serving patrons with celiac disease or gluten sensitivities. It is also free from artificial colours or flavours and contains no cholesterol, providing a clean ingredient list for your menu planning. While specific certifications like Kosher or Halal are not explicitly stated in the product data, it is always recommended to check the most current product packaging for definitive allergen and certification information to ensure compliance with dietary requirements. Health Canada guidelines confirm gluten-free labelling standards.

How does the parboiling process of this rice benefit a high-volume commercial kitchen?

The parboiling process of UNCLE BEN'S Original Converted Long Grain Rice offers significant advantages for high-volume commercial kitchens. It results in grains that are firmer and less prone to sticking or clumping, even after extended holding times on a hot line or buffet. This means less waste from overcooked or mushy rice, and more consistent, appealing plates for your customers. Additionally, the process helps the rice retain more nutrients, contributing to a healthier profile for institutional and catering menus. This reliability saves valuable prep time during peak service hours.

Can this 4kg bag of converted rice be used effectively for both hot and cold rice dishes?

Yes, UNCLE BEN'S Original Converted Long Grain Rice is quite versatile and performs well in both hot and cold applications. Its parboiled nature ensures that the grains remain separate and firm, making it an excellent base for hot side dishes, stir-fries, and pilafs. For cold preparations like rice salads or as a component in meal prep bowls, the cooked grains maintain their integrity without becoming gummy, which is a key advantage for catering or grab-and-go options. This flexibility allows chefs to innovate across various menu offerings.

Why is 'enriched' rice important for institutional food service and catering operations?

'Enriched' rice, like this UNCLE BEN'S Original Converted Long Grain Rice, is important for institutional food service and catering because it has essential vitamins and minerals, such as iron, thiamin, and folic acid, added back after processing. This enrichment helps improve the nutritional profile of meals, which is crucial for meeting dietary guidelines in settings like schools, hospitals, or long-term care facilities. It ensures that the rice contributes positively to the overall nutritional intake of a diverse population, supporting health and well-being through staple food items in Canada.

What is the recommended cooking time for this converted long grain rice in a commercial steamer or large pot?

When preparing UNCLE BEN'S Original Converted Long Grain Rice in a commercial steamer or a large pot, the recommended cooking time is approximately 18-25 minutes. For consistent results, ensure the water-to-rice ratio is maintained, typically around 2:1 (water to rice) by volume. The parboiling process allows for a more forgiving cook time compared to regular white rice, reducing the risk of overcooking or mushiness, which is a major benefit in a busy kitchen environment. Always allow for a 5-10 minute rest period after cooking before fluffing and serving.

Does ChickenPieces.com offer this Ben's Original Converted Long Grain Rice in other bulk sizes?

Yes, ChickenPieces.com understands the diverse needs of commercial kitchens and offers Ben's Original Converted Long Grain Rice in additional bulk sizes to suit various operational demands. Beyond this 4kg bag, you can also find the Uncle Ben's Original, Converted Long Grain Rice Bag- 20 Kg/44 Lbs for significantly larger volume requirements. This allows executive chefs and kitchen managers to choose the most efficient packaging for their specific storage and usage patterns, ensuring a continuous supply of this reliable, consistent product for their menu items.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

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UNCLE BEN'S Original ConvertedÂ® Rice , 4kg 4 kg UNCLE BEN'S Chicken Pieces

Availability: In Stock

UNCLE BEN'S Original Converted Long Grain Rice, 4kg

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MSRP: $31.85

Was: $31.85

Now: $22.29

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Item Number: 829381389180
Brand: UNCLE BEN'S
Availability:: Usually ships in 2-5 business days
Maximum Purchase:: 10 units
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