What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store stainless steel pots and pans?

For storing any stainless steel cookware, including this Thermalloy 40 qt stock pot, ensure it is completely dry before putting it away to prevent water spots and potential mineral buildup. Given its large size, consider using felt or cloth dividers if stacking with other heavy pots to avoid scratches and dings to the finish. Storing it in a dedicated, easily accessible spot in your kitchen minimizes handling damage and keeps it ready for immediate use in high-volume operations.

Is stainless steel cookware safe?

Yes, professional-grade stainless steel cookware, such as the Thermalloy 40 qt stock pot, is widely considered safe for food preparation in commercial settings. It's a non-reactive material, meaning it won't leach metals or impart metallic tastes into acidic or alkaline foods, crucial for maintaining the quality of your large-batch stocks and sauces. Its robust construction ensures it withstands high temperatures and rigorous cleaning cycles without compromising food safety standards.

How to buy stainless steel cookware?

When looking to buy stainless steel cookware like the Thermalloy 40 qt stock pot, prioritize heavy-gauge construction that resists warping, especially for large capacities that experience significant thermal stress. Ensure it offers even heat distribution, often achieved with an encapsulated or multi-ply base, and confirm compatibility with your commercial cooktops, including induction if applicable. Look for sturdy, comfortable handles designed for safe lifting when the pot is full, which is a key feature of this Thermalloy model. Always match the pot's capacity to your operational volume needs.

What is stainless steel thermal conductivity?

Stainless steel itself has a moderate thermal conductivity; however, professional-grade pots like the Thermalloy 40 qt Stock Pot overcome this through engineering. They typically feature a multi-ply encapsulated base that includes layers of highly conductive metals like aluminum or copper. This design significantly enhances heat distribution across the pot's bottom and up the sides, preventing hot spots and ensuring uniform cooking for large volumes. This optimized thermal performance is essential for consistent results in professional kitchens, especially during long simmering or boiling tasks.

How does a stainless steel thermos work?

A stainless steel thermos works by creating a vacuum between two walls of stainless steel, which greatly reduces heat transfer by conduction and convection to insulate its contents. This Thermalloy 40 qt stock pot, while also made of stainless steel, is designed for the opposite purpose: to efficiently absorb and distribute heat for cooking. It lacks the insulating vacuum layer, focusing instead on rapid and even heat transfer from the cooktop to its contents for tasks like boiling, simmering, and blanching large quantities in a commercial setting.

How to store Thermalloy Stainless Steel 40 qt Stock Pot for maximum shelf life?

To maximize the operational longevity of your Thermalloy Stainless Steel 40 qt Stock Pot, it is crucial to clean and thoroughly dry it immediately after each use, preventing water spots and mineral deposits that can degrade the finish. Store it in a clean, dry, and secure location where it is not prone to being dropped or dented by other heavy equipment. Avoid using abrasive scouring pads or harsh chemicals that can scratch the surface, as maintaining the integrity of the stainless steel contributes to its professional appearance and long-term cooking performance.

Is Thermalloy Stainless Steel 40 qt Stock Pot compatible with standard commercial machines?

Yes, the Thermalloy Stainless Steel 40 qt Stock Pot is specifically engineered for compatibility with standard commercial kitchen equipment and practices. It is fully compatible with all common cooktop types found in Canadian food service operations, including gas, electric, and induction ranges. Furthermore, its durable stainless steel construction makes it oven-safe, allowing for seamless transition from stovetop to oven for finishing large-batch dishes or keeping food warm, which significantly enhances its versatility in a busy commercial environment.

What materials is Thermalloy Stainless Steel 40 qt Stock Pot made of?

The Thermalloy Stainless Steel 40 qt Stock Pot is primarily made from high-quality stainless steel, chosen for its durability, corrosion resistance, and ease of maintenance in demanding kitchen environments. While the outer and inner surfaces are stainless steel, professional-grade stock pots like this often incorporate a multi-ply encapsulated base. This typically includes a core of aluminum or copper sandwiched between stainless steel layers to enhance thermal conductivity and ensure superior, even heat distribution across the pot's large surface area for consistent cooking results.

What are the typical dimensions and weight specifications of the Thermalloy Stainless Steel 40 qt Stock Pot?

While exact dimensions can vary slightly, a 40 qt (approximately 37.85-litre) stock pot like this Thermalloy model typically measures around 14-16 inches in diameter and 12-14 inches in height, not including the handles or lid. The weight, given its professional-grade stainless steel construction, would likely be between 15-25 pounds when empty, making it substantial enough for stability on commercial ranges but requiring two-person handling when full. This robust build contributes to its durability and even heat distribution for large batch cooking.

How long can the Thermalloy Stainless Steel 40 qt Stock Pot be expected to last under typical commercial use?

With proper care and maintenance, the Thermalloy Stainless Steel 40 qt Stock Pot is built to provide many years of reliable service in a commercial kitchen setting. Its high-quality stainless steel construction is designed to withstand the daily rigors of high-volume cooking, including frequent heating, cooling, and washing cycles. Longevity largely depends on avoiding harsh abrasives, prompt cleaning, and proper storage, ensuring the pot remains free from dents and scratches that could compromise its performance over time. This professional-grade build distinguishes it from lighter consumer cookware.

What is the recommended cleaning and maintenance procedure for the Thermalloy Stainless Steel 40 qt Stock Pot?

For daily cleaning, wash the Thermalloy 40 qt Stock Pot with warm water, mild dish soap, and a non-abrasive sponge or brush immediately after use. For stubborn food residues, soaking with hot soapy water can help loosen them before scrubbing. To maintain its lustrous finish, avoid steel wool or abrasive cleaners which can scratch the surface; specialized stainless steel cleaners can remove tougher stains and restore shine. Always thoroughly dry the pot after washing to prevent water spots and mineral buildup, particularly important in areas with hard water, before storing.

Can the Thermalloy 40 qt Stock Pot be used for both stovetop and oven applications in a professional kitchen?

Yes, the Thermalloy 40 qt Stock Pot is engineered for versatile use across both stovetop and oven applications, making it highly adaptable for complex recipes in professional kitchens. Its sturdy stainless steel construction is safe for high temperatures in commercial ovens, ideal for slow braising large cuts of meat or finishing stews that benefit from consistent, all-around heat. This dual capability allows chefs to transition from simmering on a gas or induction range to baking in an oven without changing vessels, streamlining workflow and enhancing cooking flexibility.

Why are the handles on the Thermalloy 40 qt Stock Pot designed to stay cool to the touch?

The handles on the Thermalloy 40 qt Stock Pot are designed to stay cool to the touch as a critical safety feature for busy professional kitchens. This design minimizes the risk of burns for kitchen staff who need to frequently move or pour from a heavily laden, hot pot during peak service. The construction, often incorporating hollow or securely welded handles that dissipate heat, ensures operators can maintain a secure grip, enhancing operational efficiency and reducing potential workplace hazards when handling large volumes of hot liquids.

What are the advantages of using a 40 qt capacity stock pot like this Thermalloy model for a catering business?

A 40 qt capacity stock pot like the Thermalloy model offers significant advantages for catering businesses by enabling efficient large-batch production. Caterers can prepare substantial quantities of soups, stews, sauces, or pasta in a single vessel, reducing the need for multiple smaller pots and freeing up valuable burner space. This capacity directly translates to greater menu consistency for large events, minimized labour for prep and cooking, and overall improved operational efficiency, especially when preparing dishes for hundreds of guests.

Does Thermalloy offer other commercial cookware sizes that complement this 40 qt stock pot?

Yes, Thermalloy provides a range of commercial-grade cookware designed to meet diverse kitchen needs, complementing this 40 qt stock pot. For instance, ChickenPieces.com also carries the Thermalloy Deep Stock Pot 24qt (https://www.chickenpieces.com/thermalloy-deep-stock-pot-24qt-professional-quality-for-perfect-cooking/) for smaller batch requirements, or the Thermalloy Stainless Steel Brazier, 20-Quart (https://www.chickenpieces.com/thermalloy-stainless-steel-brazier-20-quart-professional-grade-cookware/) for broader, shallower cooking tasks. This allows professional kitchens to build a cohesive set of durable cookware for various applications, all from a trusted brand.

How does the Thermalloy 40 qt Stock Pot contribute to energy efficiency in a commercial kitchen?

The Thermalloy 40 qt Stock Pot contributes to energy efficiency through its professional-grade stainless steel construction and optimal heat distribution properties. Its ability to heat evenly and retain temperature means less energy is wasted on managing hot spots or reheating. Furthermore, its induction compatibility allows kitchens to leverage highly energy-efficient induction cooktops, reducing energy consumption compared to traditional gas or electric resistance heating, especially when simmering large volumes over extended periods. This efficiency translates to operational savings in a high-volume setting.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Thermalloy Stainless Steel 40 qt Stock Pot - Professional-Grade Cookware for Large Batch Cooking

Name: Thermalloy Stainless Steel 40 qt Stock Pot - Professional-Grade Cookware for Large Batch Cooking
Brand: THERMALLOY
SKU: CP-WCLUB-20790761

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $371.16

Was: $371.16

Now: $336.91

(You save $34.25 )

Item Number

829381452730

Brand

THERMALLOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Thermalloy Stainless Steel Stock Pot, 40 Qt

When your operation runs daily large-batch stocks, chowders or pasta service, Thermalloy’s 40-quart stainless steel pot is the industry benchmark. The tri-ply base delivers exceptional heat distribution, eliminating the scorching that costs you product quality and cleaning time. At 40 qt capacity, one pot covers a full hotel soup service or an entire catering event’s stock needs.

18/8 stainless steel construction resists corrosion, flavour transfer and the aggressive cleaning chemicals used in commercial pot-wash stations. NSF certified. Welded handles rated for commercial lift loads. Stackable for efficient pot-rack storage. The Thermalloy brand is trusted by Canadian foodservice operators for its consistent gauge and joint quality.

Price: $465.99
Capacity: 40 qt (37.9 L)
Material: 18/8 stainless steel, tri-ply base
Best for: Large-batch stocks, soups, pasta, institutional catering

This is a buy-once piece of equipment. Operators who switch from aluminum to this Thermalloy unit see fewer replacements, better flavour integrity in stocks and faster inspection compliance worth every dollar of the premium price.

Listed by Jamie, Concession & Event Specialist — ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies to Thermalloy products. Contact hello@chickenpieces.ca for warranty claims and returns assistance.

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