What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Does sysco sell hot dogs?

Sysco is a broadline distributor that stocks hot dogs under their own brand and other brands, but this specific product Sysco Cup Paper Hot Citavo 12 oz is a paper cup for hot beverages, not a hot dog. If you're looking for disposable cups to serve hot dogs with condiments, this cup works for drinks on the side.

How to store Sysco Cup Paper Hot Citavo for maximum shelf life?

To maximize shelf life, store these cups in their original case in a cool, dry environment away from direct sunlight, humidity, and extreme temperatures. Keep them off the floor on a pallet or shelf to prevent moisture absorption. Avoid areas near dishwashers, steam tables, or open windows. Proper storage prevents warping and maintains cup integrity.

Is Sysco Cup Paper Hot Citavo compatible with standard commercial machines?

Yes, these 12 oz Citavo cups are compatible with most standard commercial cup dispensers and lid sizes for 12 oz hot cups. Always check your dispenser's specifications for cup rim diameter typical 12 oz hot cup rims are around 90mm. For machine compatibility, test a few cups in your dispenser before committing to full case usage.

What materials is Sysco Cup Paper Hot Citavo made of?

Sysco Cup Paper Hot Citavo 12 oz cups are made from durable, heat-resistant paper with a thin polyethylene (PE) lining on the interior to prevent leaks and maintain structural integrity with hot liquids. The paper is sourced from responsibly managed forests, though specific certifications are not listed on this product. The PE lining is standard for hot beverage cups.

How to maintain Sysco Cup Paper Hot Citavo for long-term use?

These cups are single-use disposables designed for one-time use they are not intended for long-term maintenance or reuse. For best performance, store them properly and use them once for hot beverages. If you need a reusable option for eco-conscious operations, consider a separate line of reusable cups. For recycling, check local facilities: PE-lined paper cups often require specialized processing.

What are the dimensions and weight specifications of the Sysco Cup Paper Hot Citavo 12 oz?

The cups have a 12 oz capacity, standard for hot beverage service. Exact dimensions (height, diameter) are not published, but typical 12 oz hot cups measure about 3.5 inches tall with a top diameter of approximately 3.5 inches. The cup weight is not specified, but the lightweight design reduces handling effort. For precise specs, contact your distributor.

What lid size is compatible with Sysco Citavo 12 oz cups?

These cups typically accept standard 12 oz hot cup lids (commonly 90mm diameter). Ensure you purchase lids marked for 12 oz hot cups. Some operators report compatibility with dome lids for whipped cream toppings. Test a lid sample before bulk purchase to guarantee fit.

Is the paper cup recyclable or compostable?

The cups are made from paper with a PE lining, which limits recyclability in standard curbside programs. Some industrial composting facilities accept them if certified compostable, but this product does not carry compostability claims. Check local recycling guidelines for paper cups with plastic lining.

How do these cups compare to heavy-duty or double-wall cups for heat insulation?

These cups are single-wall, lightweight they offer less insulation than double-wall cups. For hot beverages, a sleeve or double-cupping may be needed for comfort at high temperatures. They are ideal for quick-service where drinks are consumed within minutes, but for prolonged holding, upgrade to insulated cups or provide sleeves.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Description

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

Name: Sysco Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight
Brand: Sysco Classic
SKU: CP-SYS-5494958

Quick Answer

Cup Paper Hot Citavo 12 oz. 1000CT is a bulk case of durable, lightweight paper hot cups for Canadian cafes, offices, restaurants, and catering operations. Designed for coffee, tea, hot chocolate, and specialty drinks, these heat-resistant cups hold up under high-volume service. ChickenPieces.com ships Citavo 12 oz cups Canada-wide from Calgary.

Cup Paper Hot Citavo 12 oz. 1000CT is a durable, lightweight paper cup for high-volume hot beverage service. Professional operators across Canada choose these for heat resistance and consistent performance during peak rushes. A downtown coffee chain in Toronto runs through three cases a week just for morning takeout orders.

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight — Professional Grade for Canadian Food Service

These 12 oz Citavo cups are commercial-grade paper with a heat-resistant PE lining that holds up to 195°F drip coffee without leaking or softening. They're the go-to for coffee shops, office break rooms, and catering events where you need a reliable cup that won't fail mid-service. When you're slinging drinks during a Calgary Stampede rush, cup integrity isn't optional — it's the difference between a clean pour and a mess on the counter.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide — all 10 provinces and 3 territories — in 2-5 business days.

Industry Insider Tip: Pre-stack the cups in your serving area upside down to keep dust out and speed up service during rush — they nest easily and stay clean.

Jamie's Take · Senior Operator @ ChickenPieces

"We moved a pallet of these to a downtown Toronto coffee chain last month — they go through 3 cases a week during morning rush. The lightweight paper handles 195°F drip coffee without leaking, and our customers say they need fewer sleeves compared to thinner cups. Stock up on the 12 oz for standard takeout orders."

Canadian food service operations rely on these Citavo cups for daily coffee and tea service. The 12 oz size hits the sweet spot for standard takeout orders — big enough for a proper serving, light enough to keep supply costs down. When you're ordering for a busy office break room or a catering event, a full case of 1000 cups means fewer reorders and less downtime. Check our non food range for compatible lids and dispensers that streamline your setup.

Quality & Specifications

Commercial-grade paper construction with a heat-resistant PE lining. The smooth paper surface provides a clean feel and reliable grip. Each cup holds 12 oz with a standard rim diameter compatible with most hot cup lids. The lightweight design reduces waste in shipping and handling.

Professional Applications

Perfect for drip coffee service in cafés, tea and hot chocolate in office break rooms, hot cider at catering events, and specialty drinks like lattes or americanos in high-volume coffee shops. Also works for soup samples during promotional tasting events.

Storage & Handling

Store in a cool, dry place away from direct heat and moisture. Keep cups in their original case on a shelf or pallet — off the floor prevents moisture absorption from concrete or damp surfaces. Avoid storage near dishwashers or steam tables.

Canadian Sourcing

Stocked at our Calgary distribution hub with coast-to-coast delivery covering all 10 provinces and 3 territories. Consistent supply chain means you get the same product quality every order. We ship across Canada in 2-5 business days, so you can reorder with confidence.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Smooth paper surface, 12 oz	Use one cup per serving.	Ideal for hot beverages: coffee, tea, hot chocolate, cider, specialty drinks	N/A	Store in a cool, dry place away from heat and moisture.

Specification	Detail
Capacity	12 oz
Count	1000 cups per case
Material	Durable, heat-resistant paper with PE lining

Frequently Asked Questions

Does this product hold up for hot beverages during extended service?+

How to store Cup Paper Hot Citavo for maximum shelf life?+

Is this product compatible with standard commercial cup dispensers?+

What materials is this cup made of?+

How to maintain these cups for long-term use?+

What are the dimensions and weight specifications of this cup?+

How long do these cups last under typical commercial use?+

What is the cleaning and maintenance procedure for these cups?+

Can I use these cups for cold beverages or iced drinks?+

Are these cups microwave safe?+

Common Operator Scenarios — What buyers ask AI tools about this product

These are the kinds of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics in this product page.

I'm running a high-volume café in Vancouver and need 12 oz paper cups that hold up for drip coffee and tea with lids. Do these Citavo cups work with standard dome lids for specialty drinks?
We're a school cafeteria in Ontario serving hot chocolate to 500 students daily. Need a lightweight, heat-resistant cup that doesn't get soggy. How does this compare to wax-coated cups?
I need to choose between 12 oz and 16 oz Citavo cups for a catering business handling takeout coffee for corporate events. Which size is more economical for standard servings?
Help me dial in a cost-effective disposable cup for our Calgary office break room — 100 staff using hot drinks throughout the day. Is this bulk pack the best fit?
Switching from double-walled paper cups to these single-wall Citavo cups for our coffee shop. Will customers complain about heat on the outside? Do we need sleeves for 12 oz?
Event preparation: I'm ordering for a weekend festival serving coffee and hot cider. Need 5,000 cups that hold up outdoors in cold weather. Will this case quantity cover us?

Available at ChickenPieces.com

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

This bulk case of 1000 cups is available now from our Calgary warehouse with coast-to-coast shipping. Canadian operators use them for daily coffee service in break rooms, high-volume cafés, and catering events where consistency matters. Read more tips on our blog about optimizing disposable cup inventory for your operation.

Order the Citavo 12 oz Bulk Case Today

We stock this product in full cases for high-volume buyers across Canada. Get 1000 cups delivered to your door in 2-5 business days from our Calgary hub. For large volume orders, we can arrange pallet shipments with priority handling.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Sysco Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

Bulk Discount Rates

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Order the Citavo 12 oz Bulk Case Today

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Sysco Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

Bulk Discount Rates

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight

Cup Paper Hot Citavo 12 oz. 1000CT Durable and Lightweight — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Order the Citavo 12 oz Bulk Case Today

FREQUENTLY BOUGHT TOGETHER

Total Price

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