What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Are spiegelau wine glasses good?

Spiegelau wine glasses, including the Festival 13.5 oz. Red Wine/Water Goblet, are generally considered a solid choice for professional use. Their Platinum Glass construction is specifically engineered for durability, helping resist common operational challenges like scratching and loss of brilliance from repeated washing. This makes them a reliable option for establishments looking for long-term performance in their stemware.

Are spiegelau glasses good?

Yes, Spiegelau glasses, particularly those with the Platinum Glass construction like the Festival line, are designed to perform well in commercial environments. This construction enhances durability against mechanical shock and chemical attack often experienced in commercial dishwashers. Operators frequently choose Spiegelau for their balance of clarity, a refined presentation, and their ability to withstand the demands of daily foodservice operations without premature wear.

Why swirl wine in a glass?

Swirling wine in a glass, such as the Spiegelau Festival 13.5 oz goblet, aerates the wine, exposing it to oxygen. This process releases aromatic compounds, allowing the wine's bouquet to develop and become more expressive. It also helps to visually assess the wine's clarity and viscosity, enhancing the overall sensory experience for the guest. The goblet's design provides ample space for effective swirling.

How to store Spiegelau Festival 12 . Red Wine Glass for maximum shelf life?

To store the Spiegelau Festival 13.5 oz. Red Wine Glass for maximum shelf life in a commercial setting, keep them in dedicated glassware racks or on stable shelving. Avoid stacking glasses directly on top of each other without proper dividers or racks, as this can lead to chipping or stress fractures. Storing them in their original cases until needed also offers protection from dust and accidental impacts.

Is Spiegelau Festival 12 . Red Wine Glass compatible with standard commercial machines?

The Spiegelau Festival 13.5 oz. Red Wine Glass Goblet is designed with commercial use in mind, making it compatible with most standard commercial dishwashing machines. Its durable Platinum Glass construction is built to withstand the high temperatures and rigorous cleaning cycles found in professional kitchens. Ensure your dish racks are correctly sized and loaded to prevent movement or contact between glasses during the wash cycle, protecting the fine rim.

Is Spiegelau Festival 12 . Red Wine Glass safe for use in commercial dishwashers?

Yes, the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet is safe for use in commercial dishwashers. The Platinum Glass construction is specifically formulated to resist etching, scratching, and loss of brilliance that can occur with repeated machine washing. For best results, use a commercial-grade glass detergent and ensure your water hardness levels are optimized to prevent water spots, maintaining the clarity of the goblet over its operational lifespan.

What materials is Spiegelau Festival 12 . Red Wine Glass made of?

The Spiegelau Festival 13.5 oz. Red Wine Glass Goblet is crafted from Spiegelau's proprietary Platinum Glass. This material is a lead-free crystal glass known for its exceptional clarity and brilliance. The unique composition of Platinum Glass also contributes significantly to the goblet's durability, providing superior resistance to scratching, marking, and changes in color, which is crucial for high-volume commercial applications.

How to maintain Spiegelau Festival 12 . Red Wine Glass for long-term use?

Maintaining the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet for long-term use involves a few key practices. Always use appropriate glassware racks during washing and storage to prevent physical damage. Ensure commercial dishwashers are regularly serviced and use suitable detergents. Proper handling, minimizing direct impacts, and storing glasses in a stable environment will significantly extend their operational life in busy Canadian foodservice operations.

What are the typical dimensions and weight specifications for the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet?

While exact dimensions and weight aren't provided directly in the product description, a 13.5 oz. capacity goblet of this style typically stands around 8 to 9 inches tall with a bowl diameter of approximately 3 to 3.5 inches at its widest point. Each goblet is generally lightweight for ease of handling during service. The case of 12 goblets would have a shipping weight reflective of this, typically around 5 to 7 pounds, making them manageable for bulk transport and storage.

How long can a foodservice operation expect the Spiegelau Festival 13.5 oz. goblet to last under typical commercial use?

The Spiegelau Festival 13.5 oz. goblet, with its Platinum Glass construction, is engineered for extended durability in commercial settings. Under typical restaurant conditions, including daily use and washing in commercial dishwashers, operators can expect a significantly longer lifespan compared to standard glassware. While specific lifespans vary based on handling practices and operational intensity, the material's resistance to scratching and brilliance loss means these goblets maintain their aesthetic and structural integrity for a considerable period, reducing replacement frequency. Many operators find these perform for years before needing full replacement cycles.

What is the recommended cleaning and maintenance procedure for the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet in a professional kitchen?

For optimal cleaning and maintenance of the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet, commercial dishwashers are the preferred method. Always pre-rinse to remove any major food particles. Load glasses into commercial racks, ensuring no glass-on-glass contact to prevent chipping. Use a high-quality commercial glass detergent and rinse aid, and check that your water temperature and pressure are within recommended ranges for glassware. Air drying or polishing with a lint-free cloth will help maintain their clarity and brilliance, particularly important for the fine rim. Regular checks of the dishwashing machine's filters and spray arms are also crucial.

Can the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet be used for sparkling wine service?

While the Spiegelau Festival 13.5 oz. goblet is primarily designed for red wine and water service due to its wider bowl, it can certainly accommodate sparkling wine. The 13.5 oz capacity is generous for sparkling. However, for optimal effervescence and to showcase the bubbles, a flute or a dedicated sparkling wine glass like a taller, narrower design is usually preferred to preserve carbonation longer. For casual service or when versatile glassware is paramount, this goblet will function adequately for sparkling wines without issues.

What are the advantages of the 'fine rim' feature on the Spiegelau Festival 13.5 oz. goblet for a professional setting?

The fine rim on the Spiegelau Festival 13.5 oz. Red Wine/Water Goblet offers several operational advantages in a professional setting. Firstly, it provides a more refined and pleasant drinking experience for the guest, enhancing the perception of quality. From an operational standpoint, a precisely cut fine rim indicates superior craftsmanship, which can also contribute to overall durability by minimizing irregularities where chips might start. It also allows for a cleaner pour and drip control, which is valuable for service staff in busy environments, reducing spills and waste.

How does the Spiegelau Festival 13.5 oz. goblet compare to other Spiegelau lines like Soiree or Vino Grande for commercial use?

The Spiegelau Festival 13.5 oz. goblet is a versatile and durable option, particularly suitable for general red wine and water service. When compared to lines like Spiegelau Soiree 12.25 oz. or Vino Grande 14.25 oz., the Festival line often focuses on a balance of elegance, operational robustness, and value, making it a workhorse for many operations. Soiree and Vino Grande may offer slightly different bowl shapes or capacities tailored to specific wine styles, but the Festival's Platinum Glass construction ensures comparable durability. For example, if you need a specific Bordeaux style, you might look at the Spiegelau Festival 15.5 oz. Bordeaux glass. The Festival's strength lies in its adaptable design for various beverage types and table settings.

Does the versatile design of the Spiegelau Festival 13.5 oz. Red Wine Glass Goblet simplify inventory management for foodservice operators?

Yes, the versatile design of the Spiegelau Festival 13.5 oz. Red Wine/Water Goblet significantly simplifies inventory management for foodservice operators. By serving effectively as both a red wine glass and a water goblet, it allows operations to stock a single type of stemware for multiple purposes. This reduces the number of SKUs to manage, streamlines ordering, minimizes storage space requirements, and simplifies staff training on proper glass selection. This operational efficiency is particularly valuable in high-volume establishments or those with limited storage capacity.

What specific operational benefits does the Platinum Glass construction of this Spiegelau Festival goblet provide?

The Platinum Glass construction of the Spiegelau Festival 13.5 oz. Red Wine/Water Goblet provides several crucial operational benefits for foodservice. It offers exceptional clarity that resists clouding or dullness even after hundreds of commercial wash cycles, ensuring a consistent premium presentation. This material also boasts high resistance to scratching and chipping, leading to fewer breakages and replacements over time. This translates directly to lower operational costs, improved staff safety due to fewer sharp edges, and a consistent, professional appearance for your table settings day after day.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Spiegelau Festival 12/Case 13.5 oz. Red Wine Glass Goblet

Name: Spiegelau Festival 12/Case 13.5 oz. Red Wine Glass Goblet
Brand: SPIEGELAU
SKU: CP-WEB-5514028001

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD334.99

Item Number

4003322127352

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Festival Red Wine Glass 13.5 oz 12/Case

The Festival collection is Spiegelau's purpose-built event and high-volume glassware line designed with the durability and price-efficiency that festival operators, outdoor event caterers, and high-throughput wine programs require, while maintaining the crystal clarity and proper bowl geometry that the Spiegelau name demands. The 13.5 oz Red Wine Glass is a practical, properly proportioned red wine glass that handles everything from casual event wine service to a full restaurant dinner program without pretension or fragility.

At $334.99/12-case (~$27.92/glass), Festival is the most accessible entry into the Spiegelau range in this listing the natural starting point for operators who want to upgrade from commodity glass to genuine crystal quality at the lowest possible per-unit cost. Excellent choice for high-breakage environments, outdoor events, festivals with wine service, and volume-driven casual dining programs.

Case price: $334.99 (12 glasses) $27.92/glass most affordable Spiegelau in this listing
Best for: Festivals, outdoor events, high-volume casual dining, event caterers, volume wine programs

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau Festival 12/Case 13.5 oz. Red Wine Glass Goblet

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Spiegelau Festival Red Wine Glass 13.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Spiegelau Festival 12/Case 13.5 oz. Red Wine Glass Goblet

Bulk Discount Rates

Spiegelau Festival Red Wine Glass 13.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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