What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Can you use stemless wine glasses for red wine?

Yes, the Spiegelau Authentis 15.5 oz stemless glass is specifically designed for red wine varietals, accommodating their aeration and aroma development. Its generous bowl allows for proper swirling and appreciation of the wine's bouquet, just like a traditional stemmed glass. The stemless design simply offers a more casual aesthetic and enhanced stability, making it suitable for high-traffic environments where traditional stems might be prone to tipping or breakage. It's a practical choice for restaurants and bars looking for versatile red wine service.

What do you use stemless wine glasses for?

Stemless wine glasses, like the Spiegelau Authentis 15.5 oz, are highly versatile in a commercial setting. Beyond serving red wines, they're excellent for specialty cocktails, craft beers, water, and even non-alcoholic beverages. Their contemporary, stable design makes them ideal for casual dining, bustling bar counters, and outdoor patios where breakage of stemmed glassware is a common concern. This particular model's 15.5 oz capacity also provides ample room for various drink presentations.

Where are spiegelau wine glasses made?

The product description does not explicitly state the manufacturing origin for Spiegelau wine glasses. Spiegelau is a German brand known for its high-quality crystal glassware. While their design and brand identity are rooted in Germany, manufacturing operations can occur in various locations globally. For precise origin information regarding the Spiegelau Authentis 15.5 oz stemless red wine glass, it would be best to check the product packaging or contact the manufacturer directly for current details.

What are stemless wine glasses used for?

Stemless wine glasses are predominantly used in professional food service for serving wines, especially red varietals, due to their bowl shape which allows for proper aeration. However, their utility extends much further; the Spiegelau Authentis 15.5 oz stemless glass is also well-suited for a range of other beverages including cocktails, spirits on the rocks, and water, offering a unified and modern look for your drink menu. Their stability and ease of handling are significant advantages in busy bar and restaurant settings, reducing the risk of spills and breakages.

Are spiegelau wine glasses good?

Spiegelau wine glasses, including the Authentis 15.5 oz stemless model, are generally considered a strong choice for commercial use due to their durability and design. The Platinum Glass construction of this specific product is engineered to resist scratching, markings, and loss of brilliance even after extensive commercial dishwashing cycles, up to 1,500 washes. This robust construction makes them a reliable option for professional buyers seeking long-lasting glassware that maintains its appearance in demanding environments. Operators value their balance and resistance to wear.

How to store Spiegelau Authentis 12 . Stemless Red Wine for maximum shelf life?

To maximize the "shelf life" or operational longevity of your Spiegelau Authentis 15.5 oz stemless red wine glasses, proper storage is crucial. Always store them in dedicated glassware racks or trays to prevent direct contact between glasses, which can lead to chipping and scratching. Ensure they are completely dry before stacking or storing to avoid water spots. Keeping them in a secure, stable area away from high-traffic zones also minimizes accidental breakage during non-service hours.

Is Spiegelau Authentis 12 . Stemless Red Wine compatible with standard commercial machines?

The Spiegelau Authentis 15.5 oz stemless red wine glass is designed for compatibility with standard commercial dishwashers. Its Platinum Glass formulation is specifically developed to withstand the rigours of intense washing cycles, resisting scratching and maintaining brilliance through at least 1,500 washes. This makes it a practical choice for high-volume operations where efficient and thorough cleaning in commercial equipment is essential. Its stable base also ensures it sits securely in standard dishwasher racks.

Is Spiegelau Authentis 12 . Stemless Red Wine safe for use in commercial dishwashers?

Yes, the Spiegelau Authentis 15.5 oz stemless red wine glass is built to be safe and durable for use in commercial dishwashers. The Platinum Glass material specifically addresses concerns about commercial washing, ensuring the glass resists scratching, markings, and the dulling of brilliance commonly seen with lesser quality glassware. This durability through frequent, high-temperature washing cycles is a key benefit for restaurants and bars aiming to maintain a consistent, high-quality presentation without constant glass replacement.

What are the dimensions and weight specifications of the Spiegelau Authentis 15.5 oz stemless red wine glass?

The product description does not provide specific height, width, depth, or weight measurements for the individual Spiegelau Authentis 15.5 oz stemless red wine glass or its case. However, its 15.5 oz capacity suggests a moderate size, balanced for comfortable handling. For precise dimensions that would assist in storage planning or rack selection, we recommend checking the manufacturer's specification sheet or contacting our sales team for detailed product data.

How long does the Spiegelau Authentis 15.5 oz stemless glass last under typical commercial use?

The Spiegelau Authentis 15.5 oz stemless red wine glass is engineered for significant longevity in commercial environments. Its Platinum Glass construction is tested to resist scratching, markings, and loss of brilliance for over 1,500 dishwasher cycles. In typical foodservice use with proper handling and commercial dishwashing, operators can expect these glasses to maintain their aesthetic and structural integrity for an extended period, minimizing replacement frequency and enhancing operational efficiency. This durability is a key advantage for busy Canadian establishments.

What is the recommended cleaning and maintenance procedure for Spiegelau Authentis stemless wine glasses?

For optimal cleaning and maintenance, the Spiegelau Authentis 15.5 oz stemless red wine glasses should be washed in a commercial dishwasher. Utilize standard glasswasher cycles and appropriate glassware detergents to ensure thorough cleaning without residue buildup. To preserve their brilliance, ensure glasses are completely dry before storing, and consider using a soft cloth for any final polishing. Avoid abrasive cleaning tools that could compromise the Platinum Glass surface.

Why is a stemless design beneficial for busy restaurant and bar operations?

The stemless design of the Spiegelau Authentis 15.5 oz glass offers several operational advantages in busy food service settings. Firstly, it provides enhanced stability on trays, tabletops, and counters, significantly reducing the risk of tipping and breakage during service. Secondly, they are more compact for storage, optimizing valuable shelf space. Finally, their casual elegance makes them versatile for various beverages, streamlining inventory and reducing the need for multiple glass types.

Can the Spiegelau Authentis 15.5 oz stemless glass be used for beverages beyond red wine, such as cocktails or water?

Absolutely, the Spiegelau Authentis 15.5 oz stemless glass is specifically highlighted for its versatility, making it suitable for a wide range of beverages beyond just red wine. Its generous capacity and unique silhouette accommodate specialty cocktails, craft beers, refreshing water, and even non-alcoholic drinks. This multi-purpose functionality allows operators to standardize their glassware inventory, simplifying ordering and storage while maintaining a cohesive and modern beverage presentation across their menu.

Does the Platinum Glass construction truly prevent scratching and dullness in high-volume environments?

Yes, the Platinum Glass construction of the Spiegelau Authentis 15.5 oz stemless red wine glass is a key differentiator designed for commercial durability. This advanced glass technology provides significant resistance to scratching, markings, and the common loss of brilliance or development of a milky appearance that can occur in high-volume settings. The manufacturer states this glass retains its visual appeal even after 1,500 dishwasher cycles, directly addressing the operational challenge of maintaining glassware quality over time.

What are the advantages of ordering Spiegelau Authentis stemless glasses in a case of 12 for a commercial establishment?

Ordering the Spiegelau Authentis 15.5 oz stemless red wine glasses in a case of 12 provides operational efficiencies for commercial establishments. It ensures a consistent supply for initial outfitting or replacement stock, streamlining inventory management and reducing the frequency of reorders. Purchasing in bulk cases typically simplifies logistics and minimizes individual packaging waste, making it a practical choice for restaurants, bars, and caterers looking to manage their glassware efficiently.

How does the balance of this stemless glass contribute to professional service?

The Spiegelau Authentis 15.5 oz stemless red wine glass is designed to be perfectly balanced, which is a significant factor in professional beverage service. This balance allows the glass to rest gracefully and securely on trays, tabletops, and counters, minimizing the risk of accidental spills during busy service periods. Waitstaff and bartenders can confidently handle and deliver drinks, enhancing the overall guest experience and contributing to smoother operational flow in a fast-paced environment.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Spiegelau Authentis 12/Case 15.5 oz. Stemless Red Wine Glass

Name: Spiegelau Authentis 12/Case 15.5 oz. Stemless Red Wine Glass
Brand: SPIEGELAU
SKU: CP-WEB-5514808001

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD553.99

Item Number

4003322127857

Brand

SPIEGELAU

Availability:

Usually ships in 2-5 business days

Current Stock:

Bulk Discount Rates

Below are the available bulk discount rates for each individual item when you purchase a certain amount

Buy 5 - 14 and get 5% off
Buy 15 - 29 and get 7% off
Buy 30 or above and get 12% off

Description

Jamie

Concession & Event Specialist

Spiegelau Authentis Stemless Red Wine Glass 15.5 oz 12/Case

The Authentis Stemless Red is the larger-format complement to the Authentis Stemless (ID 14984) with a 15.5 oz bowl optimized for red wine service in the stemless format. The wider, deeper bowl creates the aeration space that red wines need while delivering the relaxed, approachable aesthetic of the stemless format. For modern wine bar programs and casual fine dining that want Authentis-quality crystal without the formality of a stemmed glass program, this is the natural choice.

Spiegelau Authentis construction throughout: fine crystal walls, laser-cut rim, commercial dishwasher-safe. At $553.99/12-case (~$46.17/glass) it carries the Authentis premium in a format built for the contemporary dining landscape.

Case price: $553.99 (12 glasses) $46.17/glass
Best for: Wine bars, modern casual dining, rooftop bars, natural wine programs, urban bistros

ChickenPieces.com premium restaurant glassware wholesale Canada.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Spiegelau Authentis 12/Case 15.5 oz. Stemless Red Wine Glass

Bulk Discount Rates

Spiegelau Authentis Stemless Red Wine Glass 15.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Spiegelau Authentis 12/Case 15.5 oz. Stemless Red Wine Glass

Bulk Discount Rates

Spiegelau Authentis Stemless Red Wine Glass 15.5 oz 12/Case

FREQUENTLY BOUGHT TOGETHER

Total Price

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