What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Does organic cacao have caffeine in it?

Yes, organic cacao naturally contains caffeine, though typically less than roasted coffee. Organic Traditions Cacao Powder retains its natural alkaloid profile because it's raw, meaning you'll get a gentle stimulant effect. Professional chefs appreciate this for adding a subtle lift to breakfast pastries or afternoon pick-me-up desserts without being overly stimulating.

How to use cocoa powder instead of baking chocolate?

To use cacao powder as a substitute for baking chocolate, first understand the fat content difference. Cacao powder is essentially defatted cocoa solids, so you'll need to add extra fat to your recipe. For every ounce (28g) of unsweetened baking chocolate, you can typically substitute 3 tablespoons (about 20g) of Organic Traditions Cacao Powder plus 1 tablespoon (14g) of an unsalted fat like butter or coconut oil.

How to use cocoa powder to substitute baking chocolate?

When substituting Organic Traditions Cacao Powder for baking chocolate, factor in both the chocolate's solids and fat. A common ratio is to replace 1 ounce (28g) of unsweetened baking chocolate with 3 tablespoons (approx. 20g) of this pure cacao powder and 1 tablespoon (14g) of butter, shortening, or coconut oil to maintain the recipe's fat balance. You might also need a touch more liquid, as cacao powder absorbs moisture readily.

How to use Traditions Cacao Powder 2 Pack Chocolate Essence in a commercial kitchen?

This Organic Traditions Cacao Powder 2-Pack is ideal for a commercial kitchen's diverse needs, from hot beverages to dessert production. It can be whisked into hot milk for rich, authentic hot chocolate, folded into batters for cakes and brownies, or blended into raw dessert bases like energy bites or vegan cheesecakes. Its pure, unsweetened profile gives you full control over the final sweetness of your confections, which is key for professional recipes.

How to prepare Traditions Cacao Powder 2 Pack Chocolate Essence for service?

Preparing this cacao powder for service largely depends on its application. For hot beverages, pre-measure individual portions or create a base syrup. If it's for baking, ensure it's sifted thoroughly with other dry ingredients to prevent lumps in batters and doughs, especially in high-volume mixers. For raw desserts, a good quality food processor is essential to achieve a smooth, consistent texture with the other ingredients.

How to store Traditions Cacao Powder 2 Pack Chocolate Essence for maximum shelf life?

To maximize the shelf life of your Organic Traditions Cacao Powder, store the unopened packs and any opened, resealed portions in a cool, dark, and dry environment. An airtight container or well-sealed original packaging in a pantry or dry storage area, away from strong odours or direct sunlight, is ideal. Proper storage prevents moisture absorption and preserves its rich flavour and antioxidant properties for an extended period.

How to clean equipment after using Traditions Cacao Powder 2 Pack Chocolate Essence?

Cleaning equipment after using Organic Traditions Cacao Powder is straightforward. For dry residue, brush or wipe off as much as possible before washing. For sticky or wet residue (e.g., from a batter or ganache), pre-soak in warm soapy water to loosen the cacao particles. Then, scrub with a brush or sponge and rinse thoroughly. Always ensure all cacao residue is removed to prevent cross-contamination or flavour transfer to subsequent batches.

What is the typical yield of Traditions Cacao Powder 2 Pack Chocolate Essence per case?

A "case" of Organic Traditions Cacao Powder in this format contains two 454g packs, totalling 908g of pure cacao powder. The typical yield in terms of finished product will vary significantly based on your specific recipes. For example, a single 454g pack might produce dozens of large chocolate muffins or hundreds of smaller energy bites, offering excellent yield flexibility for various patisserie needs. You can find other Organic Traditions products on ChickenPieces.com if you're looking for different bulk options.

What is the optimal working temperature range for Organic Traditions Cacao Powder in professional pastry applications?

The optimal working temperature for Organic Traditions Cacao Powder itself doesn't involve tempering or melting like chocolate couverture, as it's a dry powder. However, when incorporating it into recipes, maintain standard kitchen temperatures to prevent moisture absorption or clumping. For instance, when making ganache, ensure your cream is hot enough to melt added fats, but not so hot it "cooks" the cacao, which can diminish its raw nutritional benefits and alter flavour.

What is the typical substitution ratio when replacing standard dutched cocoa powder with Organic Traditions Cacao Powder in a professional bakery setting?

When substituting Organic Traditions Cacao Powder for dutched cocoa, you'll want to adjust for its natural acidity. Dutched cocoa is alkali-processed, reducing acidity, while this pure cacao is naturally acidic. If your recipe uses baking soda (which needs acid to activate), you might need to slightly increase the baking soda or add a touch of acid like lemon juice or vinegar. Generally, you can substitute it 1:1 by weight, but be prepared for a deeper, more intense chocolate flavour and adjust leavening accordingly.

How long does a mixture containing Organic Traditions Cacao Powder typically take to set, and what is the working time for confections like truffles or mousses?

The setting time and working time for confections using Organic Traditions Cacao Powder depend entirely on the other ingredients in your recipe, not the cacao powder itself. For example, a chocolate mousse made with this cacao will set based on its dairy, gelatin, or agar content, typically within 2-4 hours in a commercial refrigerator. For chocolate truffles, the working time is dictated by the ganache base and its cooling process; this cacao simply provides the intense flavour profile.

Can this Organic Traditions Cacao Powder be used in raw food desserts for a professional kitchen?

Yes, Organic Traditions Cacao Powder is an excellent choice for raw food desserts in professional kitchens. Since it's minimally processed and not alkalized, it retains more of its natural enzymes and nutrient profile, aligning perfectly with raw food principles. It blends smoothly into bases for raw cheesecakes, energy bars, and chocolate beverages, providing a deep, intense chocolate flavour without the need for cooking, which is ideal for specialty menus.

How does the "superfood" claim of Organic Traditions Cacao Powder benefit professional pastry applications?

The "superfood" claim for Organic Traditions Cacao Powder highlights its rich nutritional profile, including magnesium, iron, zinc, and high fibre content, along with potent antioxidants. For professional pastry applications, this means you can offer desserts that are not only delicious but also carry perceived health benefits, appealing to health-conscious clientele. This allows you to market your creations as more than just treats, providing a valuable selling point for your patisserie or hotel menu.

What is the difference in flavour profile between this pure cacao powder and a heavily processed cocoa powder?

Organic Traditions Cacao Powder, being pure and minimally processed, offers a robust, slightly bitter, and deeply complex chocolate flavour with earthy and fruity undertones. In contrast, heavily processed or dutched cocoa powders are often milder, less acidic, and can have a smoother, more uniform flavour due to the alkalizing process. For professional pastry chefs, this pure cacao offers a more authentic and intense chocolate foundation to build upon.

Does Organic Traditions offer other sizes or formats of cacao powder suitable for large-volume operations?

ChickenPieces.com currently offers Organic Traditions Cacao Powder in this convenient 2-pack format, each containing 454g. This size is well-suited for professional kitchens looking for consistent quality and manageable batch sizes. While other formats might exist directly from the manufacturer, this is our standard offering, ensuring you always receive fresh product. You can browse our full selection of Organic Traditions products for other bulk options if available.

How does the fair trade certification of this cacao powder impact a B2B food service operation?

The fair trade certification of Organic Traditions Cacao Powder means it's sourced ethically, supporting sustainable practices and fair compensation for farmers. For B2B food service operations, using fair trade ingredients like this allows you to promote your commitment to social responsibility, which can be a significant draw for discerning customers and corporate clients. It enhances your brand's image and offers a compelling narrative for your menu items, aligning with broader ethical consumer trends.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Organic Traditions Cacao Powder - 2-Pack | Premium Organic Chocolate Essence

⭐ TRUSTED BY BUSINESSES ACROSS CANADA

MSRP: $46.99

Was: $46.99

Now: $42.60

(You save $4.39 )

Item Number

829381460018

Brand

Organic Traditions

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani • Bulk & Wholesale Specialist

Organic Traditions Cacao Powder 2-Pack Bulk

Certified organic raw cacao powder in a twin-pack format. Organic Traditions sources premium cacao and processes it at low temperatures to preserve the natural flavonoids and antioxidant content delivering a more complex, intense chocolate flavour compared to standard Dutch-process cocoa, and a clean-label ingredient story for health-forward menus.

Product Specifications
Pack Size / Format	2-pack (see product for individual unit size)
Price	$58.99 CAD
Best For	Health cafes, organic bakeries, smoothie bars, premium chocolate baking
Ships	Canada-wide

Applications

Premium chocolate cakes, brownies and flourless desserts with clean-label certification
Superfood smoothies, cacao lattes and hot chocolate programs in specialty cafes
Energy ball, raw brownie and bliss ball production for health food retail
Dry rub and mole sauce development in savoury culinary applications

Raw organic cacao powder commands a higher ingredient cost than standard cocoa, but it earns its place on the menu through two distinct advantages: a deeper, more complex flavour that reduces the amount needed per recipe, and a certifiable organic and raw provenance that justifies premium positioning on cafe menus and packaged goods labels. For operations marketing to health-conscious consumers, Organic Traditions is a name-brand ingredient that your customers already know and trust.

Bulk pricing available ships Canada-wide for food service and retail.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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