What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Libbey 5272 Sport Mug Thick Clear Glass for maximum shelf life?

To maximize the service life of your Libbey 5272 Sport Mugs, proper storage is crucial. Always ensure the mugs are completely air-dried after washing before stacking them to prevent water spots, mineral buildup, and potential mildew development. Store them in a cool, dry area, preferably on shelves or in appropriate glassware racks to prevent chipping or scratching. Consistent storage temperatures also help maintain the integrity of the glass over time.

Is Libbey 5272 Sport Mug Thick Clear Glass compatible with standard commercial machines?

Yes, the Libbey 5272 25 oz Sport Mug is designed to be fully compatible with standard commercial dishwashers and typical bar operations. Its thick glass construction and weighted base are built to withstand the rigorous wash cycles, high temperatures, and frequent handling common in busy food service environments. This design minimizes chipping and ensures durability through countless washes, making it a reliable choice for high-volume Canadian pubs and bars.

Are libbey glass mugs lead free?

Yes, modern Libbey glassware, including the Libbey 5272 25 oz Sport Mug, is manufactured to be lead-free. The company adheres to health and safety standards for food contact materials, ensuring their products are safe for commercial food service use. Operators can confidently use these mugs knowing they are produced without lead components, meeting industry expectations for consumer safety and compliance.

What materials is Libbey 5272 Sport Mug Thick Clear Glass made of?

The Libbey 5272 25 oz Sport Mug is constructed from commercial-grade clear glass. This specific material is selected for its inherent strength, clarity, and ability to withstand the demanding conditions of a busy bar or restaurant environment. The thick walls and weighted base are integral to its overall durability, ensuring it stands up to frequent use, repeated washing, and accidental impacts typical in high-volume settings.

How to maintain Libbey 5272 Sport Mug Thick Clear Glass for long-term use?

Maintaining Libbey 5272 Sport Mugs for long-term use involves consistent operational practices. Always wash them in commercial dishwashers using appropriate detergents for glassware, which helps prevent residue buildup. Ensure they are thoroughly air-dried or polished before stacking to avoid water spots and potential microbial growth. Handle them carefully to prevent impacts, especially along the rim and base, and regularly inspect your inventory to remove any chipped or cracked pieces from circulation promptly.

Why are libbey glasses so expensive?

The perceived value of Libbey glasses, including the Libbey 5272 25 oz Sport Mug, comes from their commercial-grade design and durability, rather than a high price point. These mugs are engineered to withstand the demanding environment of food service, reducing replacement rates compared to thinner, consumer-grade alternatives. Their construction, featuring heavy-duty clear glass and a weighted base, ensures longevity through countless wash cycles and heavy usage, which translates to better operational efficiency and less frequent reordering for professional buyers.

What setup is required before using Libbey 5272 Sport Mugs in a new bar?

Before initial use, new Libbey 5272 25 oz Sport Mugs should be thoroughly washed in a commercial dishwasher to remove any manufacturing residues and ensure they are sanitized. After washing, allow them to air dry completely or polish them for optimal presentation, especially if they'll be displayed. Inspect each mug for any imperfections from shipping. Once cleaned and inspected, they are ready for immediate integration into your bar's serving rotation or for chilling if frosted beer service is planned.

How long can I expect Libbey 5272 Sport Mugs to last under typical Canadian pub conditions?

The Libbey 5272 Sport Mugs are specifically built for demanding commercial use in Canadian pubs and bars, engineered for long-term durability. While exact lifespan varies based on handling, washing frequency, and accidental drops, their thick glass and weighted base significantly reduce chipping and breakage compared to standard glassware. Operators can expect these mugs to withstand hundreds of commercial dishwashing cycles and daily high-volume service, often lasting years with proper care before needing replacement due to wear or accidental damage.

What is the recommended cleaning procedure for Libbey 5272 Sport Mugs in a busy restaurant?

For busy restaurants, cleaning Libbey 5272 Sport Mugs should be done using a commercial high-temperature dishwasher with a suitable glassware detergent. Ensure mugs are loaded without overcrowding to allow for thorough washing and rinsing of all surfaces. After the wash cycle, allow them to air dry fully on a rack to prevent water spots and mineral buildup, which can dull the glass over time. Avoid stacking wet mugs, as this can trap moisture and promote mildew, impacting both appearance and hygiene.

Are there specific considerations for using Libbey 5272 Sport Mugs for frosted beverages?

When using Libbey 5272 Sport Mugs for frosted beverages like frozen beer, it's important to manage temperature transitions carefully to preserve glass integrity. Ensure your freezer maintains consistent temperatures, as rapid thawing or inconsistent freezing cycles can stress the thick glass over time. Avoid placing very hot mugs directly into a freezer or vice-versa, as extreme thermal shock can potentially weaken the glass. Allowing them to cool naturally after washing before freezing is a good practice to extend their service life.

What differentiates the Libbey 5272 Sport Mug from other large-capacity beer glasses you stock?

The Libbey 5272 Sport Mug stands out due to its substantial 25 oz capacity and distinctly thick, clear glass construction with a weighted base. While we also offer options like the Libbey 5360 22 oz Beer Glass or the Libbey 1722471 21 oz Schooner, the 5272 offers the largest volume for single servings, making it ideal for high-volume draft sales. Its robust build is particularly suited for fast-paced environments where durability and minimizing refills are top priorities, reducing operational disruptions.

How does the heavy-duty construction of the Libbey 5272 mug benefit my bar's operational efficiency?

The heavy-duty construction of the Libbey 5272 25 oz Sport Mug directly benefits operational efficiency by significantly reducing breakage rates. Its thick glass and weighted base are built to endure the impacts and constant handling of busy shifts, meaning fewer shattered glasses and less staff time spent on cleanup and replacement. This inherent durability also extends replacement cycles, ensuring your bar maintains consistent inventory and a professional appearance without the frequent need for reordering glassware.

Can the Libbey 5272 Sport Mug be used for hot beverages like mulled wine during colder seasons?

While the Libbey 5272 Sport Mug's thick glass offers a degree of thermal stability, it is primarily designed and optimized for serving cold beverages. It is not specifically rated for extreme hot temperatures or direct heating applications. For serving hot mulled wine or similar drinks, it is generally safer and recommended to use glassware explicitly designed for hot beverages to prevent thermal shock and potential breakage. This mug is best utilized for its intended robust, cold beverage service.

What is the optimal way to stack Libbey 5272 Sport Mugs in storage to prevent damage?

To prevent damage and ensure stability, Libbey 5272 Sport Mugs should be stacked carefully. Always ensure they are completely dry before stacking to avoid moisture buildup, which can lead to spots or even mould. When stacking, only place a few mugs high to prevent excessive weight on the bottom mugs, which could lead to cracking, and minimize the risk of tipping. Using appropriate glassware racks or shelf liners can also provide additional protection against chipping and scratching in high-traffic storage areas.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

Libbey 5272 25 oz Sport Mug Canada - Thick Clear Glass

Name: Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case)
Brand: libbey
SKU: CP-KAT-634-5272

⚡ Quick Answer

Libbey 25 oz Sport Mugs in 12-case bulk are essential for Canadian bars, pubs, restaurants, and high-volume venues. They excel for serving draft beer, iced tea, and signature large-format drinks, minimizing refills during peak hours. ChickenPieces.com ships these Libbey sport mugs Canada-wide from Calgary.

The Libbey 5272 25 oz Sport Mug is a workhorse for high-volume Canadian bars and pubs. These thick, clear glass mugs are built to handle constant use, ensuring fewer breakages and consistent service. When your bar is packed on a Saturday night and speed is everything, these mugs keep the drinks flowing, reducing refill frequency and saving staff valuable minutes per order. They are an ideal choice for serving draft beer during a busy hockey night.

Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case) — Professional Grade for Canadian Food Service

This Libbey Sport Mug is engineered for the rigours of commercial food service. Its heavy-duty construction means it can stand up to frequent washing and handling in busy Canadian establishments, reducing chipping and replacement cycles. Operators choose this glassware for its reliability in demanding settings, making it a staple for serving large-format beverages at sports events.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide — all 10 provinces and 3 territories — in 2-5 business days.

Industry Insider Tip: For frosted beer service, ensure freezer temperatures are consistent. Rapid thawing or inconsistent freezing can stress the glass over time. Always air dry mugs completely before stacking to prevent water spots and mildew build-up.

Jamie's Take · Senior Operator @ ChickenPieces

"I've seen these Libbey sport mugs endure serious commercial abuse in high-volume pubs. We shipped 60 cases to a brewery in Edmonton for their patio expansion last summer. They appreciated the thick glass and stable weighted base, especially with new staff handling large orders. It's a reliable workhorse for busy shifts, reducing constant breakages."

Operating a busy establishment in Canada means you need equipment that performs consistently. These Libbey 5272 sport mugs are designed for that reality, offering a robust solution for beverage service that withstands the wear and tear of daily commercial use. Their large capacity helps streamline service during peak times, allowing staff to focus on other tasks rather than constant refills. This glassware is a solid addition to any operation looking to upgrade its non food range and improve service flow.

Quality & Specifications

This is a commercial-grade mug crafted from thick, clear glass. Each mug boasts a generous 25 oz capacity, providing ample room for a full pour of draft beer with head. The heavy, weighted base provides stability on trays and tables, minimizing spills and increasing operator confidence during fast-paced service. It comes in a case of 12 units, ready for immediate deployment.

Professional Applications

This mug is a top pick for high-volume Canadian bars, traditional pubs, and sports event venues. It's ideal for serving a refreshing draft beer, a large iced tea, or a signature Caesar cocktail. Many brewery patios also favour these for their durability and classic appearance, making them suitable for any large-format beverage service where reliability is key.

Storage & Handling

Store these mugs dry in a cool, safe place away from direct impact points. Crucially, ensure all mugs are completely air-dried after washing before stacking them. This prevents water spots, mineral buildup, and helps avoid mildew, preserving their pristine appearance and hygienic standards for indefinite shelf life with proper commercial care.

Canadian Sourcing

While the origin of Libbey glassware is not specified, ChickenPieces.com ensures consistent availability and quality. We supply these mugs from our Calgary distribution hub, delivering across Canada, reaching all 10 provinces and 3 territories. Our focus is on providing reliable products that meet the operational demands of Canadian food service businesses, ensuring supply chain efficiency.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Thick, clear glass	N/A	Indefinite with proper care and handling in a commercial environment. Ideal for serving draft beer, iced tea, and signature large-format beverages.	N/A	Store dry in a cool, safe place. Air dry completely before stacking to prevent water spots and mildew.

Specification	Detail
Capacity	25 oz
Case Count	12

Frequently Asked Questions

Where are libbey glass mugs made?+

Are libbey glass mugs microwave safe?+

Are these mugs dishwasher safe?+

How does the 25 oz sport mug compare to a standard pint glass?+

What is the minimum order quantity?+

Can I get these mugs with a logo or custom engraving?+

Are there any import duties or extra fees for Canadian customers?+

What's the return policy if they arrive damaged?+

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case)

Libbey 5272 25 oz Sport Mug Canada - Thick Clear Glass

Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case) — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case)

Libbey 5272 25 oz Sport Mug Canada - Thick Clear Glass

Libbey 5272 25 oz Sport Mug - Thick Clear Glass, Large Capacity (12/Case) — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

FREQUENTLY BOUGHT TOGETHER

Total Price

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