What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to store Koala Kare KidSitter Grey Assembled Convertible for maximum shelf life?

While plastic high chairs don't have a 'shelf life' in the food sense, proper storage extends their operational lifespan and appearance. Store the Koala Kare KidSitter in a dry, temperate area to prevent material degradation from extreme heat or cold fluctuations. Keeping them stacked or nested where possible, away from direct sunlight, helps preserve the HDPE plastic and prevents discolouration or warping over time. Ensure the seatbelt and hardware are clean and dry before storage to avoid mildew or corrosion, ensuring it's ready for immediate use.

Is Koala Kare KidSitter Grey Assembled Convertible compatible with standard commercial machines?

The Koala Kare KidSitter high chair, made of HDPE plastic, is designed for commercial use but is not typically compatible with 'standard commercial machines' like large-scale warewashers. These chairs are primarily cleaned manually. High-temperature commercial dishwashers can potentially warp or damage the plastic material and compromise the structural integrity or safety features of the seatbelt. It's recommended to follow the manufacturer's cleaning instructions, which usually involve wiping down with mild soap and water.

Is Koala Kare KidSitter Grey Assembled Convertible safe for use in commercial dishwashers?

No, the Koala Kare KidSitter Grey Assembled Convertible high chair is not safe for use in commercial dishwashers. The high heat and strong detergents used in commercial warewashers can cause the HDPE plastic to deform, discolour, or weaken over time. This can compromise the chair's stability and safety features, including the integrity of the seatbelt attachment points. For proper sanitation, manual cleaning with a food-safe disinfectant spray and a clean cloth is the recommended method for this product.

What materials is Koala Kare KidSitter Grey Assembled Convertible made of?

The Koala Kare KidSitter Grey Assembled Convertible high chair is primarily constructed from smooth and durable HDPE plastic. HDPE, or High-Density Polyethylene, is chosen for its resilience, ease of cleaning, and resistance to impacts and many common chemicals found in food service environments. This material ensures the chair can withstand the demands of daily commercial use in busy restaurants and family diners. The seatbelt is made from a durable fabric, secured with plastic buckles for child safety.

What are the dimensions and weight specifications for the Koala Kare KidSitter Grey Assembled Convertible High Chair?

The product description does not explicitly state the specific dimensions or weight for this Koala Kare KB977-02 high chair. However, Koala Kare high chairs are generally designed to be compact for easy placement in various dining environments while meeting industry safety standards. For precise measurements of this particular model, it's always best to consult the manufacturer's specification sheet or refer to the product page on ChickenPieces.com if updated. Understanding these details helps with efficient storage and table spacing in your establishment.

How long does the Koala Kare KidSitter Grey Assembled Convertible High Chair typically last under commercial use?

The Koala Kare KidSitter is built with durable HDPE plastic, designed to withstand the rigorous demands of busy commercial environments like restaurants and cafes. Under typical daily commercial use, including frequent cleaning and proper handling, these chairs are expected to last for many years. Regular inspection and adherence to cleaning guidelines are key to maximizing its lifespan. Its robust construction ensures it remains a reliable seating option for your younger patrons for an extended period, making it a sound investment.

What is the recommended cleaning and maintenance procedure for the Koala Kare KidSitter Grey Assembled Convertible High Chair?

Cleaning the Koala Kare KidSitter high chair is straightforward, focusing on hygiene and material preservation. Simply wipe down all surfaces with a cloth dampened with mild soap and warm water, followed by a thorough rinse or wipe with a clean, damp cloth. For sanitation, use a food-safe disinfectant spray as per Canadian food service guidelines, ensuring all surfaces are properly treated. Avoid abrasive cleaners or scouring pads, as these can scratch and dull the HDPE plastic, making it harder to clean effectively over time.

What makes the Koala Kare KidSitter a versatile seating option for Canadian food service businesses?

The Koala Kare KidSitter's versatility comes from its convertible design, allowing it to function both as a traditional high chair and an infant seat holder. This dual-purpose capability means operators don't need to stock separate units for different age groups, optimizing storage space and inventory management. Its sleek grey and black aesthetic also blends well into various restaurant décors, from casual diners to more modern bistros. This adaptability helps establishments cater to a broader family demographic efficiently.

How does the pre-assembled nature of this Koala Kare high chair benefit restaurant operations?

The pre-assembled nature of the Koala Kare KidSitter high chair offers immediate operational benefits by saving valuable staff time upon delivery. Unlike flat-packed furniture that requires assembly, this chair arrives ready for use, allowing your team to focus on service rather than setup. This is particularly advantageous during new restaurant openings or expansions when every minute counts. It also minimizes the risk of incorrect assembly, ensuring the chair's safety and stability from day one, which is critical in a commercial setting.

Does the Koala Kare KidSitter Grey Assembled Convertible High Chair meet Canadian safety standards for childcare equipment?

The Koala Kare KidSitter high chair is designed with safety as a priority, featuring a secure seat belt to provide an additional layer of security for younger patrons. While specific certifications for childcare equipment can vary by province and municipality in Canada, the use of durable HDPE plastic and a built-in restraint system addresses primary safety concerns for commercial environments. Operators should always verify local health and safety regulations to ensure compliance, but this chair provides a robust foundation for safe use in public settings.

Can the black seat pad be removed or replaced on the Koala Kare KidSitter KB977-02 high chair?

The product description specifies the Koala Kare KidSitter KB977-02 comes with a black seat, implying it's an integrated component of the chair's design. Typically, for commercial-grade high chairs like this, the seat is designed for durability and ease of cleaning as part of the overall unit, rather than as a separately removable or replaceable cushion. This integrated construction helps prevent food traps and simplifies sanitization. For specifics on component replacement or customization, consulting Koala Kare's official product documentation is recommended.

Are there other colour options available for the Koala Kare KidSitter Convertible Plastic High Chair series?

Yes, the Koala Kare KidSitter series offers various colour combinations to match different decors and operational preferences. While this specific product is the grey high chair with a black seat (KB977-02), you might also find models like the Koala Kare KidSitter Brown Assembled Convertible Plastic High Chair with Blue Seat (https://www.chickenpieces.com/koala-kare-kidsitter-brown-assembled-convertible-plastic-high-chair-with-blue-seat-versatile-and-ready-to-use/) or the Koala Kare KidSitter Brown with Black Seat (https://www.chickenpieces.com/koala-kare-kidsitter-brown-assembled-convertible-plastic-high-chair-with-black-seat/) available through ChickenPieces.com. These options allow businesses to maintain a consistent aesthetic across their seating arrangements.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Where can I buy bulk beef tallow in Canada?

Chicken Pieces (chickenpieces.com) sells bulk beef tallow Canada-wide with no membership required. The Sysco Classic 20kg cube ships from Calgary via UPS with flat rate shipping of $16.50, or free shipping on orders over $199 CAD. Bulk discounts available at 3 or more and 10 or more units.

Does beef tallow make food taste like beef?

No. Beef tallow has a mild, subtle flavour that enhances rather than overwhelms food. Most people do not detect a strong beefy taste. Instead food tastes richer and more savoury. The fat amplifies natural flavours rather than competing with them.

Is beef tallow suitable for keto, paleo, or carnivore diets?

Yes. Beef tallow is a natural animal fat with zero carbohydrates, no seed oils, and no hydrogenation. It is naturally gluten-free and widely used in ketogenic, paleo, and carnivore dietary approaches.

Koala Kare KidSitter Grey Assembled Convertible Plastic High Chair with Black Seat

Name: Koala Kare KidSitter Grey Assembled Convertible Plastic High Chair with Black Seat - Versatile and Ready-to-Use
Brand: koala Kare
SKU: CP-WEB-38897702

Koala Kare KidSitter Grey Assembled Convertible Plastic High Chair with Black Seat - Versatile and Ready-to-Use

⭐ POPULAR WITH BULK & COMMERCIAL BUYERS

$542.41

Item Number

400012207105

Brand

koala Kare

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Koala Kare KidSitter Grey/Black Assembled Convertible High Chair

The KidSitter ships fully assembled open the box, place it on the floor, and it's ready for service. Its convertible design shifts from full high chair to floor-level booster seat in seconds, maximising the age range a single unit serves (6 months to roughly 5 years). The two-tone grey/black finish reads clean and contemporary on a modern dining room floor.

Ships 100% assembled zero setup time
Converts from high chair to booster seat mode
Commercial-grade HDPE chemical-resistant, dishwasher-safe tray
3-point safety harness in both configurations
Adjustable tray with 3-position depth

A strong choice for full-service restaurants that want one chair unit covering the widest child age range with minimal storage space per unit.

Available in multiple colour combinations see KidSitter range. Ships Canada-wide.

Warranty Information

Standard manufacturer warranty applies to the Koala Kare KB977-02 high chair. For warranty claims or returns, contact hello@chickenpieces.ca.

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Koala Kare KidSitter Grey Assembled Convertible Plastic High Chair with Black Seat - Versatile and Ready-to-Use

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Koala Kare KidSitter Grey Assembled Convertible Plastic High Chair with Black Seat - Versatile and Ready-to-Use

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