What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is a regular ice cream cone?

A regular ice cream cone is a classic, crisp, and slightly sweet edible container for ice cream. The JOY Regular Waffle Cone falls into this category, offering that familiar crunch and flavour that complements any frozen dessert. These cones are baked to a golden crisp, designed to hold a generous scoop or two of ice cream without crumbling easily. They are a staple for concession stands and ice cream parlors due to their popularity and simple, satisfying profile.

How do you eat ice cream cone?

Eating an ice cream cone is typically done by holding the cone by its base and licking or biting the ice cream, working your way down. The JOY Regular Waffle Cone provides a sturdy, crunchy vessel for your frozen treats, making it easy to enjoy without a mess, assuming you eat it before the ice cream melts. The delicate balance of crispy texture and sweet flavour of this particular cone means every bite is part of the delicious experience.

How to store ice cream cone cupcakes?

While this product is a standard ice cream waffle cone, not a cupcake cone, proper storage is key for any cone type. To store cupcakes made in ice cream cones, you'd typically want to seal them in an airtight container at room temperature for a day or two to prevent them from drying out or becoming soggy. For the JOY Regular Waffle Cones themselves, keep them in their original packaging, tightly sealed, in a cool, dry place away from any moisture or direct light to maintain their crispness.

How to store ice cream cone cupcakes overnight?

If you're looking to store ice cream cone cupcakes overnight, the best approach is to place them in an airtight container. This keeps the cake fresh and helps prevent the cone from absorbing moisture from the air, which can make it soft. For the JOY Regular Waffle Cones, which are designed for ice cream service, the best overnight storage strategy is simply to keep any opened cases tightly resealed in a cool, dry environment. They are not intended for pre-filling with wet ingredients for extended periods.

How to store ice cream cones in freezer?

You generally should not store dry ice cream cones, including the JOY Regular Waffle Cone, in a freezer. Freezing can introduce moisture through condensation and cause the cones to lose their crisp texture, becoming soft or brittle once thawed. For optimal freshness and crunch, these cones are best stored in a cool, dry place at ambient temperature, away from any humidity fluctuations. Always keep them in their original packaging to protect them from environmental factors.

How to use JOY Regular Waffle Cone for Irresistible Ice in a commercial kitchen?

To use JOY Regular Waffle Cones for Irresistible Ice in a commercial kitchen or concession setting, you simply unpack them as needed. This product comes in a bulk 16-case pallet, so you'll typically stage a few cases at your dipping station for easy access during peak service hours. Since they are pre-baked, there’s no preparation required beyond ensuring your staff can quickly and efficiently grab a cone, scoop ice cream, and serve. The key is managing your stock flow from the pallet to the serving line to maintain speed and minimize air exposure for crispness.

How to prepare JOY Regular Waffle Cone for Irresistible Ice for service?

Preparing JOY Regular Waffle Cones for service is straightforward because they arrive ready-to-use. For optimal service, you should open a case and place the individual cone sleeves or stacks in a designated, dry area at your ice cream station. The main focus is on making them easily accessible for your staff while protecting them from moisture and breakage. Consider using a cone dispenser or a clean, dry bin to keep them organized and protected during busy shifts.

How to store JOY Regular Waffle Cone for Irresistible Ice for maximum shelf life?

To store JOY Regular Waffle Cones for maximum shelf life, keep them in their original, unopened cases on the pallet in a cool, dry, and dark storage area. High humidity is the enemy of crispy cones, so avoid areas prone to moisture. Once a case is opened, reseal it as best as possible to limit air exposure and consume within a reasonable timeframe. Proper rotation of your 16-case pallet stock, using older inventory first, will also help ensure freshness and prevent waste.

What is the typical yield of JOY Regular Waffle Cones per case for concession operations?

While the exact count can vary slightly, a case of JOY Regular Waffle Cones typically yields over 200 individual cones, providing a reliable quantity for concession operators. This volume is designed to support consistent, high-turnover service during busy periods at stadiums, festivals, or amusement parks. With 16 cases per pallet, you have a substantial inventory to meet significant customer demand without frequent restocking.

Are JOY Regular Waffle Cones compatible with standard ice cream dipping cabinets and serving stations?

Yes, JOY Regular Waffle Cones are designed with standard concession equipment in mind. Their regular size fits well into common cone dispensers and holders found in ice cream dipping cabinets and serving stations. This compatibility ensures a smooth workflow for your staff and efficient service during peak hours. You shouldn't need any specialized equipment to integrate these cones into your existing setup.

How long do these JOY Regular Waffle Cones maintain their crispness when exposed to typical concession service environments?

JOY Regular Waffle Cones maintain their crispness well during typical, short-term exposure in a concession service environment, as long as humidity is not excessively high. For optimal quality, it's best to only open as many cones as you anticipate needing for a few hours of service, keeping the rest sealed. Minimize their time in open air and avoid placing them near sources of steam or moisture to ensure they stay crunchy for your customers. Storing them properly in their cases will keep them fresh until use.

How many cases are included in one pallet of JOY Regular Waffle Cones?

One pallet of JOY Regular Waffle Cones contains 16 individual cases, offering a significant bulk quantity for large-scale operations. This palletized format is specifically designed for wholesale distributors, warehouse managers, and large venue operators who require efficient procurement and storage. It helps streamline your inventory management and ensures you have ample supply for high-demand events or extended operational periods, reducing the frequency of reorders.

What type of cone is the JOY Regular Waffle Cone?

The JOY Regular Waffle Cone is a classic, pre-baked waffle cone, known for its signature crisp texture and light, sweet flavor. It's designed to provide a sturdy and delicious base for various frozen desserts, from traditional hard ice cream to soft serve and gelato. This cone delivers the satisfying crunch that customers expect from a quality waffle cone, making it a popular choice for concession stands, ice cream parlors, and event catering across Canada.

How does pallet shipping for the JOY Regular Waffle Cone work for large-scale Canadian buyers?

Pallet shipping for the JOY Regular Waffle Cone offers a streamlined logistics solution for large-scale Canadian buyers. Orders are shipped directly from our distribution center in Calgary, arriving as a single, consolidated pallet containing 16 cases of cones. This method reduces handling, minimizes the risk of damage, and is more efficient for businesses with significant volume requirements. It ensures consistent product availability for your events or daily operations across the country.

Can these JOY Regular Waffle Cones be pre-filled for faster service during peak event times?

While the JOY Regular Waffle Cones are sturdy, pre-filling them with ice cream for an extended period before service isn't recommended. The moisture from the ice cream can eventually cause the cone to soften and lose its desired crispness. For faster service, it's best to have cones readily accessible at your dipping station and train staff for quick, efficient scooping. If you're looking for an alternative with better moisture resistance, consider options like the JOY Regular Jacketed Waffle Cone or the JOY Large Jacketed Waffle Cone.

What other JOY brand waffle cone options does ChickenPieces.com offer for different concession needs?

ChickenPieces.com offers several other JOY brand waffle cone options to meet diverse concession needs beyond the regular waffle cone pallet. You might consider the JOY Large Jacketed Waffle Cone, which provides insulation for a larger scoop and less mess, or the JOY Regular Jacketed Waffle Cone for a similar benefit in a standard size. For smaller quantity needs, we also stock the JOY 6228 Regular Ice Cream Waffle Cones 228/Case. Each option is designed to deliver quality and performance in high-volume settings.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

JOY Regular Waffle Cone - 16 Case/Pallet for Irresistible Ice Cream Delights

⭐ DESIGNED FOR WHOLESALE & HIGH-VOLUME ORDERS

$3,679.82

Item Number

829381453485

Brand

JOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Amani

Bulk & Wholesale Specialist

JOY Regular Waffle Cone Full Pallet (16 Cases)

JOY has been the benchmark for foodservice ice cream cones for over a century and the pallet tier is where your per-cone economics become seriously compelling. A full 16-case pallet of JOY Regular Waffle Cones gives high-volume operators the supply depth to never run short during peak season.

Classic golden waffle cone universally loved format
Pallet pricing locks in the lowest cost-per-serve
Shelf-stable; stockable year-round without spoilage risk
Trusted by dairies, amusement parks, and high-volume scoop shops

Best fit: operators scooping 500+ cones/week who want JOY quality without weekly reorders.

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

JOY Regular Waffle Cone - 16 Case/Pallet for Irresistible Ice Cream Delights

JOY Regular Waffle Cone Full Pallet (16 Cases)

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

JOY Regular Waffle Cone - 16 Case/Pallet for Irresistible Ice Cream Delights

JOY Regular Waffle Cone Full Pallet (16 Cases)

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter