What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How long is finest call sweet and sour mix good for?

Finest Call Sweet and Sour Mix Concentrate is designed to be shelf-stable before opening, meaning it has a long shelf life when stored properly in a cool, dry place. Once opened and diluted for service, its freshness will depend on storage conditions, typically lasting several days to a week under refrigeration. Always check the best-by date on the 3.78L jug for specifics and keep diluted product chilled to ensure optimal flavour and safety.

What is finest call sweet and sour?

Finest Call Sweet and Sour is a professional-grade cocktail mix base, specifically this 3.78L (1 Gallon) concentrate, featuring a bold and tangy profile with premium lemon and lime juices. It's engineered for high-volume operations like bars, nightclubs, and catering, requiring dilution before use. Its primary purpose is to provide a consistent, flavourful foundation for a wide array of sweet and sour based cocktails and mocktails. For a ready-to-use option that doesn't require dilution, check out the Finest Call Ready-to-Use Sweet and Sour Mix .

How long does finest call sweet and sour mix last?

The Finest Call Sweet and Sour Mix Concentrate lasts for an extended period unopened due to its shelf-stable formulation. The exact best-by date is printed on the 3.78L (1 Gallon) packaging. Once the concentrate is opened, it should be stored in refrigeration to maintain quality. After diluting the concentrate at the recommended 3:1 ratio for service, the ready-to-use mix typically maintains optimal flavour and safety for 5-7 days when continuously refrigerated.

Does finest call sweet and sour have alcohol?

No, Finest Call Sweet and Sour Mix Concentrate does not contain alcohol. This 3.78L (1 Gallon) product is a non-alcoholic mixer, specifically formulated as a base for cocktails and mocktails. It provides the essential sweet and sour flavour profile, allowing bartenders and mixologists to add their choice of spirits or other non-alcoholic ingredients to create custom beverages.

Is finest call sweet and sour gluten free?

The product description for Finest Call Sweet and Sour Mix Concentrate does not explicitly state "gluten-free." While the primary ingredients are lemon and lime juices, extracts, and oils, it's always best practice to consult the official product label on the 3.78L (1 Gallon) jug for precise allergen and dietary information. For any guests with gluten sensitivities, refer to the most up-to-date packaging details or contact Finest Call directly for confirmation.

How to use Finest Call Sweet and Sour Mix Concentrate in a commercial kitchen?

In a commercial bar setting, you use Finest Call Sweet and Sour Mix Concentrate primarily as a foundational ingredient for cocktails and mocktails, not typically in a "kitchen" for cooking applications. The 3.78L (1 Gallon) concentrate is diluted 3:1 with water to yield a ready-to-use sweet and sour mix. This diluted mix is then dispensed for individual drink preparation or pre-batched for high-volume service in pitchers, bulk dispensers, or draft cocktail systems for consistency.

How to prepare Finest Call Sweet and Sour Mix Concentrate for service?

To prepare Finest Call Sweet and Sour Mix Concentrate for service, you need to dilute it. The recommended ratio for this 3.78L (1 Gallon) concentrate is 3 parts water to 1 part concentrate. For example, to make 4 gallons of ready-to-use mix, you would combine 3 gallons of water with the entire 1-gallon jug of concentrate. Stir thoroughly to ensure even mixing, then refrigerate the prepared mix until ready to use in your bar's cocktails or mocktails.

How to store Finest Call Sweet and Sour Mix Concentrate for maximum shelf life?

For maximum shelf life of the Finest Call Sweet and Sour Mix Concentrate, store the unopened 3.78L (1 Gallon) jug in a cool, dry place away from direct sunlight and extreme temperatures. This product is shelf-stable, designed to maintain its integrity under high-volume storage. Once opened, even before dilution, it's best to cap it tightly and refrigerate to preserve its premium citrus flavour. Store any diluted mix continuously refrigerated for 5-7 days.

What is the standard cocktail ratio when using Finest Call Sweet and Sour Mix Concentrate?

The standard cocktail ratio for this Finest Call Sweet and Sour Mix Concentrate is a 3:1 dilution, meaning 3 parts water to 1 part concentrate, which yields 4 gallons of ready-to-use mix from the 3.78L (1 Gallon) jug. Once diluted, you'd typically use 1.5 to 2 ounces of the prepared sweet and sour mix per cocktail, balanced with 1.5 ounces of spirit and other modifiers. This ratio can be adjusted slightly based on the desired tartness and specific cocktail recipe.

Which spirits or base ingredients pair best with Finest Call Sweet and Sour Mix Concentrate?

Finest Call Sweet and Sour Mix Concentrate pairs exceptionally well with a wide range of spirits due to its balanced lemon and lime profile. It's a classic base for whiskey-based drinks like Whiskey Sours and Lynchburg Lemonades, as well as tequila for Margaritas. You can also use it effectively with vodka for Lemon Drops, gin for Tom Collins variations, or even rum for some tropical sours. For non-alcoholic options, it makes a great base for craft lemonades or custom mocktail sours.

What is the shelf life of Finest Call Sweet and Sour Mix Concentrate after opening and dilution behind the bar?

After opening the 3.78L (1 Gallon) Finest Call Sweet and Sour Mix Concentrate, it should be stored in refrigeration to best preserve its quality, although it retains some shelf stability. Once diluted at the recommended 3:1 ratio, the ready-to-use sweet and sour mix typically maintains its optimal freshness and flavour for 5-7 days when continuously refrigerated. Always cap containers tightly and monitor for any changes in appearance or aroma to ensure product quality and safety.

Can I use Finest Call Sweet and Sour Mix Concentrate for batching large volumes of specialty cocktails?

Absolutely, this Finest Call Sweet and Sour Mix Concentrate is specifically engineered for batching large volumes of specialty cocktails in high-velocity settings. Its 3:1 dilution ratio means one 3.78L (1 Gallon) jug can produce 4 gallons of consistent mix, perfect for large-format pitchers, draft cocktail systems, or automated beverage dispensers. This makes it an ideal choice for event catering, busy nightclubs, and stadium concessions in Canada where consistency and speed are crucial.

How does the concentrate compare to Finest Call's ready-to-use sweet and sour mix for a busy bar?

This Finest Call Sweet and Sour Mix Concentrate offers superior operational scalability and storage efficiency compared to Finest Call's ready-to-use version. While the ready-to-use mix is convenient, the concentrate requires dilution but yields four times the volume, saving significant storage space and reducing the frequency of reordering. For a high-volume bar in Calgary, the concentrate minimizes freight costs and ensures you always have a high-yield base on hand for peak service periods, reducing empty inventory issues.

Does Finest Call Sweet and Sour Mix Concentrate provide a consistent flavour profile across large batches?

Yes, this Finest Call Sweet and Sour Mix Concentrate is formulated for high-performance flavour stability, ensuring a uniform taste across large batches. The premium lemon and lime juices, combined with high-density citrus extracts, are designed to maintain their sharp, clean finish even when diluted and held in bulk dispensers for extended periods. This consistency is essential for maintaining brand quality in cocktails like batch Margaritas or Whiskey Sours across multiple service stations or events.

What are the key flavour characteristics of this Finest Call Sweet and Sour Mix?

The Finest Call Sweet and Sour Mix Concentrate delivers a bold and tangy flavour profile that perfectly balances sweetness with a pronounced citrus tartness. It features a concentrated blend of premium lemon and lime juices, along with high-density citrus extracts and premium oils. This combination results in a sharp, clean finish that provides the classic sweet and sour kick essential for a wide range of popular cocktails and mocktails.

Where is Finest Call Sweet and Sour Mix Concentrate sourced and distributed for the Canadian market?

Finest Call Sweet and Sour Mix Concentrate, like this 3.78L (1 Gallon) format, is distributed throughout Canada, with specific logistics handled from our dedicated Calgary facility for Western Canadian operators. This local distribution point ensures reliable and efficient 2-5 day delivery across Alberta, British Columbia, and Saskatchewan. Sourcing from a Canadian distribution hub helps streamline supply chains for Canadian B2B hospitality businesses.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Finest Call Sweet and Sour Mix Concentrate 1 Gallon

Name: Finest Call Sweet and Sour Mix Concentrate 3.78L/1 Gallon
Brand: Finest Call
SKU: 1GALLONSWEET&SOUR-1PK

Finest Call Sweet and Sour Mix Concentrate 3.78L/1 Gallon

⭐ POPULAR WITH RESTAURANTS & CATERING BUSINESSES

$74.07

Item Number

829381456691

Brand

Finest Call

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Finest Call Sweet and Sour Mix Concentrate The Foundation Every Bar Needs

Sweet and sour is the universal bar backbone whiskey sours, amaretto sours, margaritas, daiquiris, and dozens of other cocktails all depend on a quality sour mix. Finest Call's Sweet and Sour Concentrate delivers the professional standard: a precisely balanced blend of citrus acidity and sweetness that works with every spirit and scales to any volume. It's the mix that hotel bar managers specify because it's consistent enough to trust on a 500-person wedding night.

One 1-gallon concentrate jug at $92.99 gives high-volume bars exceptional per-serve economics. Dilute to spec for precise cost control across your entire sour cocktail menu.

Size: 1 Gallon | Type: Concentrate
Use: Whiskey Sour, Margarita, Daiquiri, Amaretto Sour
Best for: High-volume bars, hotel banquets, event catering
Brand: Finest Call professional bar mix standard

Sold per gallon at $92.99. Volume pricing for hospitality groups contact us for case rates.

Warranty Information

Standard manufacturer warranty applies to Finest Call products. For warranty claims and returns, please contact hello@chickenpieces.ca.

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Finest Call Sweet and Sour Mix Concentrate 3.78L/1 Gallon

Finest Call Sweet and Sour Mix Concentrate The Foundation Every Bar Needs

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YOUR SHOPPING BASKET

Finest Call Sweet and Sour Mix Concentrate 3.78L/1 Gallon

Finest Call Sweet and Sour Mix Concentrate The Foundation Every Bar Needs

FREQUENTLY BOUGHT TOGETHER

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