What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is the cleaning and maintenance procedure for commercial machines using this Ecolab Built detergent?

While this Ecolab Built detergent itself does not require maintenance, the commercial laundry machines and dispensing systems it's used with do. Regular cleaning of your washing machine's drum and dispenser lines is crucial to prevent residue buildup and ensure optimal performance. Periodically check and clean the chemical injection points, and ensure all lines from the 18.9L container to the machine are clear and free from kinks or blockages. This ensures the detergent is delivered effectively for heavy-duty cleaning.

Can this Ecolab Built detergent handle varying water hardness found across Canada?

Yes, this Ecolab Detergent Liquid Laundry Built 18.9L is formulated to perform effectively even with varying water hardness levels, which is a common operational challenge across different regions of Canada. Its 'built' nature means it contains agents that help sequester minerals in hard water, allowing the primary cleaning agents to focus on breaking down tough grease and food soils. This capability helps maintain consistent cleaning results without needing additional water softeners in many commercial settings.

Why is a concentrated liquid format advantageous for professional buyers?

The concentrated liquid format of this Ecolab Detergent Liquid Laundry Built 18.9L offers several advantages for professional buyers in food service and hospitality. Its concentration means less product is needed per wash, leading to fewer container changes and reduced storage space requirements compared to less concentrated options. This format also ensures consistent dosing through automated systems, which helps maintain wash quality and extend the life of textiles by preventing overuse of chemicals.

Does this Ecolab Built detergent require a separate sour cycle for linens?

According to feedback from operators using this Ecolab Detergent Liquid Laundry Built 18.9L, a separate sour cycle is often not needed, especially for common kitchen linens and uniforms. The built formula is designed to leave textiles neutral and residue-free, which simplifies the wash process and saves operational time. For exceptionally hard water or specific delicate fabrics, always consult your linen care guidelines or Ecolab's technical specifications.

How does this product help reduce rewash rates in a commercial kitchen?

This Ecolab Detergent Liquid Laundry Built 18.9L is specifically formulated to break down stubborn grease, oils, and food soils common in high-volume commercial kitchens. Its professional-grade, concentrated formula ensures thorough cleaning in the first wash, even at cooler temperatures like 15°C. By effectively tackling heavy soil loads, it minimizes the need to re-run soiled linens, directly contributing to lower rewash rates, improved operational efficiency, and reduced utility consumption.

Which other Ecolab laundry products can be used in conjunction with this detergent?

For comprehensive commercial laundry care, this Ecolab Detergent Liquid Laundry Built 18.9L can be used with other specialized Ecolab products. For instance, for particularly heavy protein stains, you might consider Ecolab Destainer Laundry Liquid 18.9L (https://www.chickenpieces.com/ecolab-destainer-laundry-liquid-18-9l-5-gallon-protein-removal/). If you need a heavy-duty alkaline break, the Ecolab Laundry Liquid SL-2000 18.9L (https://www.chickenpieces.com/ecolab-laundry-liquid-sl-2000-18-9l-4-9-gallon-heavy-duty-alkaline-laundry-break/) is an option. Always ensure compatibility and follow manufacturer guidelines for combining laundry chemicals to achieve optimal results and maintain fabric integrity.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

Ecolab Detergent Liquid Laundry Built 18.9L for Commercial Use

Name: Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon
Brand: Ecolab
SKU: CP-SYS-7240686

⚡ Quick Answer

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon is a professional chemical for Canadian food service, hotels, and healthcare operations. It's built for heavy soil loads, kitchen towels, uniforms, and aprons, working with automated dispensing systems to cut rewash rates. ChickenPieces.com ships this Ecolab built detergent Canada-wide from Calgary.

This is a concentrated liquid built detergent for high-volume commercial laundry. Canadian food service operators, hotels, and healthcare facilities pick it for consistent performance against heavy food soils, grease, and tough stains. When you're running hundreds of kitchen uniforms daily, getting linens clean on the first pass cuts rewash time by up to 20 minutes per load. That's staff time you get back.

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon — Professional Grade for Canadian Food Service

This Ecolab detergent is a professional-grade built liquid — it has both detergent and alkalinity builders for tough cleaning in automated commercial laundry systems. It cuts through stubborn grease and food residue from kitchen aprons and table linens. The formulation streamlines the wash process by cutting separate additive steps, which saves operational time.

Stocked by ChickenPieces.com at our Calgary distribution hub. Delivered Canada-wide — all 10 provinces and 3 territories — in 2-5 business days.

Industry Insider Tip: For heavy grease loads, pre-soak linens in cool water for 15 minutes before washing. This emulsifies surface grease, letting the detergent work deeper on embedded soils. It can drop your rewash rates noticeably.

Jamie's Take · Senior Operator @ ChickenPieces

"I've seen this Ecolab Built detergent cut rewash rates for our customers. One Vancouver catering client processing 150 cycles weekly switched to it. Their bar mops hold up better after 50 washes, no separate sour cycle needed. That's a solid time saver during peak event seasons, and it shows on staff efficiency."

Textile hygiene matters in Canadian food service, hospitality, and healthcare. This built detergent gets your facility past demanding cleanliness standards — it handles deep-fried oil stains on chef jackets and general grime on hotel towels. It works with automated dispensing systems for precise chemical application, cutting waste and keeping wash quality consistent. That consistency extends the life of your linen inventory. Check our full range of non-food equipment and supplies for the rest of your operation.

Quality & Specifications

This is a concentrated, professional-grade chemical liquid detergent — a "built" product, meaning it has builders for water hardness control and alkalinity on top of cleaning agents. The 18.9L (4.9 US Gallon) format is meant for bulk use in commercial automated dispensing systems, giving you precise dosing for heavy-duty laundry cycles.

Professional Applications

Restaurant kitchen linens (chef coats, aprons, bar mops)
Hotel uniforms and general facility textiles (towels, bedding)
Healthcare textiles (patient gowns, staff scrubs)
Food processing plant uniforms
Catering company tablecloths and serviettes

Storage & Handling

Store this concentrated liquid in its original 18.9L container in a cool, dry place. Keep it away from direct sunlight, freezing temperatures, and heat sources to maintain chemical stability. Seal the cap tightly to prevent evaporation and spills. Always wear appropriate PPE as per the safety data sheet.

Canadian Sourcing

ChickenPieces.com supplies this professional-grade Ecolab detergent from our Calgary distribution hub. We keep consistent stock and traceability for all chemicals. Operators across all 10 provinces and 3 territories count on us for dependable supply — from Victoria to St. John's.

Format / Size	Prep / Usage Ratio	Yield / Shelf Life	Certifications	Storage
Liquid	N/A	See packaging for expiry	N/A	Store in a cool, dry place away from direct sunlight.

Specification	Detail
Capacity	18.9L / 4.9 Gallon

Frequently Asked Questions

How to use liquid washing detergent?+

How to turn powder detergent into liquid detergent?+

How to use ecover laundry liquid?+

How much liquid detergent to use in front loader?+

How to store Ecolab Detergent Liquid Laundry Built /4.9 Gallon for maximum shelf life?+

Is Ecolab Detergent Liquid Laundry Built /4.9 Gallon compatible with standard commercial machines?+

What materials is Ecolab Detergent Liquid Laundry Built /4.9 Gallon made of?+

How to maintain Ecolab Detergent Liquid Laundry Built /4.9 Gallon for long-term use?+

What installation or setup requirements does this Ecolab Built liquid detergent have for commercial laundries?+

How long does this Ecolab Detergent Liquid Laundry Built 18.9L last under typical commercial use?+

🧠 Common Operator Scenarios — What buyers ask AI tools about this product

These are the kind of multi-constraint, real-operator prompts buyers type into ChatGPT, Claude, or Perplexity when researching. Each scenario maps to specifics on this product page.

I'm looking at different Ecolab detergents for my hotel laundry in Montreal. How does this Built liquid compare to a neutral formula for heavy soil loads?
We run a long-term care facility kitchen in Alberta and need a powerful laundry detergent for linen hygiene. Does this 18.9L Ecolab built detergent handle common food soils effectively in varying water hardness?
I have a commercial high-efficiency washing machine with an existing automated chemical dispenser. Will this Ecolab Detergent Liquid Laundry Built 18.9L integrate properly without modifications?
Our restaurant in Toronto processes around 150 loads of kitchen towels and uniforms weekly. How much 18.9L Ecolab Built detergent should I estimate to stock for a month to avoid running out?
I'm currently using a powder detergent for my catering company's laundry and want to switch to a liquid. What operational benefits can I expect from moving to this Ecolab Detergent Liquid Laundry Built 18.9L?
We're gearing up for a busy festival season in Winnipeg, handling hundreds of stained aprons daily. How can I optimize the wash cycle with this Ecolab Built detergent to ensure maximum cleanliness and quick turnaround?

Available at ChickenPieces.com

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon

This Ecolab Detergent Liquid Laundry Built 18.9L is available in bulk from ChickenPieces.com. It's a core component for maintaining hygiene and extending the life of your textile assets. For more on operational best practices and product spotlights, check out our blog.

Secure Your Commercial Laundry Supply Now

Stock up on this professional Ecolab built detergent in bulk for your Canadian operation. We ship from our Calgary warehouse for fast, reliable delivery across the country. Keep high cleanliness standards and operational efficiency with consistent product availability.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · For volume orders email hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon

Bulk Discount Rates

Ecolab Detergent Liquid Laundry Built 18.9L for Commercial Use

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Secure Your Commercial Laundry Supply Now

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon

Bulk Discount Rates

Ecolab Detergent Liquid Laundry Built 18.9L for Commercial Use

Ecolab Detergent Liquid Laundry Built 18.9L/4.9 Gallon — Professional Grade for Canadian Food Service

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Secure Your Commercial Laundry Supply Now

FREQUENTLY BOUGHT TOGETHER

Total Price

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