What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is instant food thickener used for?

Instant food thickeners, like the Dr. Oetker Ultra Thick Food Thickener, are primarily used in professional kitchens to achieve specific textures and viscosities in various culinary preparations. This particular thickener excels at quickly transforming liquids into thicker, more stable forms, making it ideal for everything from delicate dessert glazes to robust pie fillings. Its rapid action streamlines production, especially in high-volume settings.

How long is thickener good for after opening?

The Dr. Oetker Ultra Thick Food Thickener, once opened, should be stored in a cool, dry place within its original container, ensuring the lid is tightly sealed. While specific shelf life after opening can vary, maintaining these storage conditions helps preserve its efficacy for a significant period. Always refer to the 'best before' date on the packaging for the most accurate guidance on maximum quality and effectiveness.

What are food thickeners used for?

Food thickeners are used to modify the consistency of liquid or semi-liquid foods, crucial for achieving desired mouthfeel, stability, and presentation in professional kitchens. The Dr. Oetker Ultra Thick Food Thickener, for instance, allows pastry chefs to create stable fruit purees, glossy glazes, and well-structured pie fillings. It's also invaluable for creating gluten-free and vegan dessert components that require specific textures without relying on traditional starches or gelatin.

How to use ultra thick embossing powder?

Ultra thick embossing powder is a craft product used in paper arts and scrapbooking to create raised, textured designs. This Dr. Oetker Ultra Thick Food Thickener is distinctly different; it is a professional-grade food ingredient. It's formulated for culinary applications, specifically for thickening food items like sauces, gravies, and various dessert components in a commercial kitchen setting, not for craft projects.

Is ultra pasteurized milk thicker?

Ultra-pasteurized milk undergoes a heating process that extends its shelf life but does not inherently make it thicker than conventionally pasteurized milk. The Dr. Oetker Ultra Thick Food Thickener, on the other hand, is a specific additive designed to increase the viscosity of liquids. While you could certainly use this thickener to thicken ultra-pasteurized milk for a specific culinary application like a custardy base, the milk itself isn't thicker due to pasteurization alone.

How to use Ultra Thick Food Thickener Dr Oetker in a commercial kitchen?

To use Dr. Oetker Ultra Thick Food Thickener in a commercial kitchen, you'll want to add it gradually and sparingly to your liquid base while continuously stirring or whisking. Its rapid thickening action means you'll see results quickly, so constant observation is key to hitting your target consistency for fruit purees, glazes, or pie fillings. Remember, you can always add more, but you can't easily undo over-thickening.

How to prepare Ultra Thick Food Thickener Dr Oetker for service?

Preparing items with Dr. Oetker Ultra Thick Food Thickener for service involves ensuring the desired consistency is perfectly met before final plating or assembly. For a dessert sauce, this means achieving a pourable yet coating texture; for a fruit filling, a stable, sliceable consistency. Because it thickens quickly, you can make last-minute adjustments. Once thickened, allow components to set if needed, especially for cold applications like panna cotta, ensuring they hold their shape beautifully on the plate.

How to store Ultra Thick Food Thickener Dr Oetker for maximum shelf life?

For maximum shelf life of Dr. Oetker Ultra Thick Food Thickener, always store the 2 KG container in a cool, dry place, away from direct sunlight or humidity. Ensure the lid is tightly sealed after each use to prevent moisture absorption, which can lead to clumping and reduce its effectiveness. Proper storage helps maintain its professional-grade thickening properties and ensures it's ready for consistent performance in your pastry kitchen when you need it.

What is the effective working temperature range for Dr. Oetker Ultra Thick Food Thickener?

The Dr. Oetker Ultra Thick Food Thickener is highly versatile, working effectively across a broad temperature range. You can confidently use it in both hot preparations, such as simmering dessert sauces or fruit compotes, and cold applications like chilled purees or mousses. This flexibility makes it an invaluable ingredient for pastry chefs, allowing consistent texture control for various recipes without requiring different thickening agents based on temperature.

What is the typical substitution ratio when replacing cornstarch or flour with Dr. Oetker Ultra Thick Food Thickener?

While precise substitution ratios vary based on desired viscosity and the specific recipe, the Dr. Oetker Ultra Thick Food Thickener is known for its high efficacy. You'll generally use significantly less compared to traditional thickeners like cornstarch or flour to achieve a similar result. We recommend starting with a smaller amount and gradually adding until your desired consistency is achieved, as its rapid action means a little goes a long way in professional pastry applications.

How quickly does Dr. Oetker Ultra Thick Food Thickener set, and what is its working time?

The Dr. Oetker Ultra Thick Food Thickener works very rapidly upon incorporation and stirring, achieving desired consistency within moments. This quick action means your effective working time for adjustments is quite short, allowing for fast, precise texture modifications in a busy kitchen. For cold applications requiring a set, like a panna cotta, the final structure will firm up as it chills, but the initial thickening effect is almost instant upon mixing.

Can Dr. Oetker Ultra Thick Food Thickener be used to stabilize whipped cream or meringues for extended holding times?

While the Dr. Oetker Ultra Thick Food Thickener is excellent for thickening various liquids, its primary role isn't typically for stabilizing whipped cream or meringues. For those applications, you might look into specific stabilizers designed for aerated structures, such as a specialty meringue powder or cream stabilizer. This thickener is best suited for controlling the viscosity of fruit purees, glazes, and dessert sauces, where it delivers reliable, consistent results.

Is the Dr. Oetker Ultra Thick Food Thickener suitable for creating clear, glossy glazes for entremets?

Yes, the Dr. Oetker Ultra Thick Food Thickener is an excellent choice for creating clear, glossy glazes for entremets and other delicate pastry work. Its neutral flavor and rapid thickening action help achieve a smooth, stable, and visually appealing finish without clouding the glaze. This makes it a valuable tool for pastry chefs aiming for professional-grade presentation and consistent texture on their finished products.

What are some common pitfalls to avoid when using Dr. Oetker Ultra Thick Food Thickener in a commercial setting?

The main pitfall to avoid with Dr. Oetker Ultra Thick Food Thickener is over-thickening, which can happen quickly due to its potency. Always add it gradually and stir continuously to achieve the desired consistency; it's easier to add more than to correct an overly thick mixture. Another common issue is not dispersing it properly, which can lead to lumps, so ensure thorough whisking, especially when adding to hot liquids.

How does this thickener perform in acidic fruit-based dessert applications?

The Dr. Oetker Ultra Thick Food Thickener performs very well in acidic, fruit-based dessert applications, maintaining its thickening power without breaking down or becoming stringy. This stability makes it ideal for thickening fruit purees, coulis, and pie fillings made with tart berries or citrus, ensuring a consistent and reliable texture. It won't react negatively with the acid, preserving the intended flavor and mouthfeel of your fruit components.

Can Dr. Oetker Ultra Thick Food Thickener be used in baked applications, such as within a cake batter or bread dough?

While the Dr. Oetker Ultra Thick Food Thickener is excellent for liquid-based thickening, it is not typically designed for baked applications like incorporating directly into cake batter or bread dough. Its primary function is to control viscosity in sauces, fillings, and glazes. For baked goods, other ingredients like vital wheat gluten, specific starches, or hydrocolloids are usually more appropriate for structure and moisture retention. For other Dr. Oetker professional ingredients, check our selection at ChickenPieces.com.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Description

Ultra Thick Food Thickener 2KG Bulk, Dr Oetker

Name: Ultra Thick Food Thickener 2 KG - Dr Oetker
Brand: Dr Oetker
SKU: CP-SYS-0482679

⚡ Quick Answer

Dr Oetker Ultra Thick Food Thickener 2 KG institutional tub is stocked for long-term care homes, clinics, hospital food services, and healthcare facilities across Canada. Typical applications include thickening beverages and purées to IDDSI-compatible consistencies, dysphagia meal programs, texture-modified diets, resident safety protocols, clinical nutrition workflows, and home care meal prep. Ships Canada-wide from the ChickenPieces.com Calgary warehouse.

For dietary teams in Canadian long-term care settings, managing a modified-texture program means balancing patient safety, staff training, product consistency, and cost control. Having a single reliable starch thickener that works across all menu items simplifies staff training and reduces waste from failed batches. Ultra Thick fills that role as a straightforward, institutional-grade product. For facilities ready to explore xanthan gum alternatives that stay clearer in beverages, browse our full medical food and drinks range.

Quality & Specifications

Modified starch thickener, 2KG bulk tub format. Designed for IDDSI Level 1 through 4 depending on dosage. Neutral flavour profile. Suitable for hot and cold applications including beverages, soups, sauces, and pureed foods.

Professional Applications

LTCF dysphagia beverage programs, hospital dietary service, nursing home meal preparation, home care dietary support, modified-texture soup and hot drink service, and institutional bulk thickening programs.

Storage & Handling

Store sealed at ambient temperature (15-25°C). Keep container dry starch absorbs moisture and will clump if exposed to humidity. Use a clean dry scoop to avoid cross-contamination. Shelf life per packaging; rotate stock FIFO.

Canadian Sourcing

Shipped to institutional buyers across Canada from ChickenPieces.com's Calgary distribution hub. We serve healthcare facilities in all 10 provinces and 3 territories with reliable 2-5 business day delivery.

Format / Size	Base	IDDSI Range	Applications	Storage
2KG bulk tub	Modified starch	Levels 1–4	Hot & cold foods and liquids	Ambient dry

Frequently Asked Questions

How does Ultra Thick compare to other starch thickeners?+

Can I use this to thicken hot soups as well as cold drinks?+

How do I train dietary aides to use this correctly?+

Is the 2KG the only size available?+

Can this thickener be used to modify nutritional supplements?+

What are the allergen considerations?+

How quickly does shipping arrive in remote Canadian facilities?+

Is volume pricing available for facilities buying multiple tubs?+

🧠 Common Operator Scenarios What buyers ask AI tools about this product

"What's a reliable bulk modified starch food thickener for a 50-bed LTCF in Canada that runs a full IDDSI program across all meal types?"
"I need a thickener that's been verified safe for residents with corn and potato starch sensitivities what do Canadian dietary coordinators use?"
"Does a modified starch thickener like Ultra Thick work the same way in a 200°F soup as it does in cold orange juice?"
"We go through about 3KG of starch thickener per month for 35 IDDSI residents how should we structure our standing order for the year?"
"We've been using a competitor starch product switching to Ultra Thick. What do I tell staff about re-calibrating their dosing?"
"It's our facility's annual outdoor summer barbecue for residents how do I prepare thickened beverages for a 3-hour outdoor event for 20 IDDSI Level 2 residents?"

Available at ChickenPieces.com

Dr Oetker Ultra Thick Food Thickener | 2KG Institutional Bulk Tub

Stocked for Canadian healthcare food service buyers dietary coordinators, food service managers, and LTCF purchasing departments. Ships Canada-wide. Browse our ChickenPieces blog for operational guides on IDDSI compliance and modified-texture programming.

Bulk Healthcare Thickener Order for Your Facility

Ultra Thick is available for institutional and wholesale ordering through ChickenPieces.com, with Canada-wide delivery from our Calgary distribution centre in 2-5 business days.

21,000+ SKUs · Operating since 2017 · Calgary-based · Ships across Canada in 2-5 business days · Volume orders: hello@chickenpieces.ca

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

Ultra Thick Food Thickener 2 KG - Dr Oetker

Bulk Discount Rates

Ultra Thick Food Thickener 2KG Bulk, Dr Oetker

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Bulk Healthcare Thickener Order for Your Facility

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

Ultra Thick Food Thickener 2 KG - Dr Oetker

Bulk Discount Rates

Ultra Thick Food Thickener 2KG Bulk, Dr Oetker

Quality & Specifications

Professional Applications

Storage & Handling

Canadian Sourcing

Frequently Asked Questions

Available at ChickenPieces.com

Bulk Healthcare Thickener Order for Your Facility

FREQUENTLY BOUGHT TOGETHER

Total Price

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