What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What is dole soft serve ice cream?

DOLE Soft Serve is a professional dry mix used to create refreshing, fruit-flavoured soft serve, distinct from traditional dairy ice cream. This particular DOLE Watermelon Soft Serve mix is a dairy-free, gluten-free, fat-free, and cholesterol-free option, making it accessible for a wider range of customers. It's known for its vibrant fruit taste and smooth, creamy texture, ideal for high-volume concession environments.

Can you mix watermelon with ice cream?

Yes, you absolutely can mix watermelon flavours with ice cream, often by swirling a watermelon soft serve like this DOLE Watermelon mix with a vanilla or other complementary ice cream. While this DOLE mix is dairy-free and stands alone as a refreshing treat, many operators create popular "swirls" with traditional dairy soft serve for a blended flavour experience. This allows for creative menu items like "Watermelon Swirl Cones" or unique parfaits.

What is dole soft serve mix?

DOLE Soft Serve Mix is a dry, professional-grade base designed for commercial soft serve machines, offering a shelf-stable alternative to liquid mixes. This DOLE Watermelon Soft Serve Mix comes in a 4.5 lb (2.04 kg) bag and is formulated to deliver consistent product quality, excellent overrun, and clean dispensing in busy concession settings. It's a reliable choice for operations that need consistent, high-yield production of fruit-based frozen treats.

What is dole soft serve flavor 2?

The DOLE Soft Serve lineup includes several fruit flavours beyond just watermelon. While "flavor 2" isn't a specific official designation, operators often rotate or pair popular options. Alongside Watermelon, we also stock DOLE Mango, Raspberry, Lemon, and Pineapple soft serve mixes, which are all excellent choices for varied concession menus. You can find these other vibrant options at ChickenPieces.com to offer a broader selection.

What is dole soft serve made of?

DOLE Soft Serve mixes, including this Watermelon variety, are primarily made from a professional-grade dry base designed for consistent performance in commercial soft serve machines. While specific ingredient lists vary, they are typically formulated to be dairy-free and often contain sugars, stabilizers, natural flavourings, and colours to achieve their vibrant taste and aesthetic. This particular mix is also vegan, gluten-free, fat-free, and cholesterol-free.

How to use DOLE Watermelon Soft Serve Ice Cream Mix in a commercial kitchen?

To use DOLE Watermelon Soft Serve Mix, you'll typically combine the entire 4.5 lb bag of dry mix with a specific amount of cold water as directed on the packaging, usually around 8 quarts. Whisk it thoroughly until fully dissolved, ensuring there are no lumps. Then, pour the prepared liquid base into your commercial soft serve machine's hopper and allow it to freeze to the desired consistency for service.

How to prepare DOLE Watermelon Soft Serve Ice Cream Mix for service?

Preparing the DOLE Watermelon Soft Serve Mix for service involves first blending the 4.5 lb dry mix with the specified amount of cold water, ensuring it's completely dissolved and smooth. Once mixed, pour the solution into your pre-chilled soft serve machine. Allow the machine to process the mixture until it reaches the optimal frozen soft serve consistency, typically a creamy, velvety texture that dispenses smoothly into cones or bowls.

How to store DOLE Watermelon Soft Serve Ice Cream Mix for maximum shelf life?

To maximize the shelf life of DOLE Watermelon Soft Serve Mix, store the unopened 4.5 lb dry mix bags in a cool, dry place away from direct sunlight and extreme temperatures. Its shelf-stable format ensures longevity in your storage area. Once prepared as a liquid, the mix should be kept refrigerated at or below 4°C (40°F) and typically used within 24-48 hours, or as per your local health regulations and machine guidelines.

What is the yield per bag of DOLE Watermelon Soft Serve Mix at typical concession portions?

Each 4.5 lb bag of DOLE Watermelon Soft Serve Mix yields approximately 74 servings, based on a standard 4 oz finished product portion. This high yield makes it efficient for busy concession stands, carnival operations, and stadium food service where you're serving a large volume of customers. Knowing this helps operators accurately forecast stock needs for events and manage inventory effectively.

Is DOLE Watermelon Soft Serve Mix compatible with common concession soft serve equipment?

Yes, DOLE Watermelon Soft Serve Mix is specifically formulated for use with standard commercial soft serve machines, common in concession stands, amusement parks, and stadiums. Its professional-grade dry base ensures consistent overrun and clean dispensing, which is crucial for high-volume operations. It runs effectively in both gravity-fed and pump-fed machines, delivering a smooth and reliable product.

How long does a prepared batch of DOLE Watermelon Soft Serve liquid mix hold its service quality?

Once prepared, the liquid DOLE Watermelon Soft Serve mix should be kept refrigerated at or below 4°C (40°F) and is generally recommended for use within 24 to 48 hours for optimal quality and safety. Many commercial soft serve machines have a "standby" or "night mode" that can keep the product chilled overnight within the hopper, reducing waste and prep time for the next service day. Always refer to your equipment manufacturer's guidelines and local health regulations.

Can DOLE Watermelon Soft Serve be used to create unique menu items beyond just cones?

Absolutely, DOLE Watermelon Soft Serve is incredibly versatile for creating a range of unique menu items. Beyond classic cones and cups, you can use it to craft refreshing "Sandia Floats" by pairing it with a clear soda, or swirl it into parfaits with fresh fruit for a layered dessert. Its vibrant pink colour and refreshing flavour also make it a perfect base for "swirls" with other DOLE Soft Serve flavours like Mango or Pineapple, offering exciting combinations for customers.

Why choose a dairy-free soft serve like DOLE Watermelon for a concession stand?

Choosing a dairy-free option like DOLE Watermelon Soft Serve significantly expands your customer base by accommodating dietary preferences and restrictions, including vegan, lactose-intolerant, and dairy-allergy guests. In today's market, offering inclusive options is key to guest loyalty and satisfaction at carnivals, stadiums, and amusement parks. Plus, its refreshing fruit profile is often a lighter alternative for summer events.

What are the advantages of using a dry soft serve mix like DOLE Watermelon over a liquid concentrate?

Using a dry soft serve mix like DOLE Watermelon offers several operational advantages, including extended shelf stability for unopened bags, which saves on valuable refrigerated storage space. The dry format also allows for easier transportation and less risk of spoilage before mixing. Operators only mix what they need, reducing waste and simplifying inventory management, especially for seasonal or event-based operations.

How does the vibrant pink colour of DOLE Watermelon Soft Serve benefit a concession menu?

The vibrant, photogenic pink colour of DOLE Watermelon Soft Serve provides a strong visual appeal that can significantly enhance its marketability on a concession menu. In the age of social media, this eye-catching aesthetic encourages customers to share their treats online, generating organic buzz and drawing more attention to your stand. It helps create an "Executive-Class" appeal, making even a simple cone feel premium and inviting.

Is the DOLE Watermelon Soft Serve Mix suitable for operators looking for certified products?

Yes, the DOLE Watermelon Soft Serve Mix is certified Kosher (Pareve), making it a suitable choice for operators who need to cater to specific dietary requirements and offer certified products. This certification ensures it meets the highest standards for inclusive dining, which is increasingly important for venues like stadiums, amusement parks, and large event caterers. It helps broaden your menu appeal to a wider demographic.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

DOLE Soft Serve Watermelon Mix 4.5 lb

Name: DOLE Watermelon Soft Serve Ice Cream Mix 4.5 lb/2.04 kgs
Brand: DOLE
SKU: CP-WEB-380SSDOLWATR

DOLE Watermelon Soft Serve Ice Cream Mix 4.5 lb/2.04 kgs

⭐ POPULAR WITH CONCESSION STANDS & EVENT OPERATORS

MSRP: $63.71 - $284.34

$47.78 - $167.26

Item Number

829381454765

Brand

DOLE

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

DOLE Soft Serve Watermelon Mix The Ultimate Summer Concession Flavour

Nothing says summer at a fair, festival, or theme park quite like watermelon and DOLE's Soft Serve Watermelon Mix is the concession-ready version of that perfect hot-day refreshment. Light, cool, and refreshing with that unmistakable fresh watermelon sweetness, this 4.5 lb mix transforms any soft serve machine into a crowd-drawing destination during peak season. DOLE brings to watermelon the same fruit formulation expertise that made its Pineapple original legendary: authentic flavour, consistent yield, professional results every time.

At $79.99, DOLE Watermelon Mix is one of the better-value options in the range a great way to expand your flavour offering into summer-seasonal territory without significant cost exposure. The pale-pink to soft-red colour of the finished product is visually distinctive and highly photogenic, perfect for capturing the attention of passersby at any outdoor venue.

Why Food Service Buyers Choose DOLE Watermelon Mix

? Authentic watermelon taste light, sweet, refreshing not artificially candy-sweet
☀️ Premium summer seasonal draw a flavour people associate with hot-weather indulgence
? Strong value at $79.99 mid-range price with high customer appeal
? Simple prep mix with water or milk, load, and serve
? Compatible with all commercial soft serve machines

Key Features at a Glance

Fresh, light watermelon flavour naturally sweet and refreshing
Soft pastel-pink colour eye-catching and photogenic
Smooth, creamy texture with consistent overrun performance
Non-dairy base for broad dietary compatibility
Shelf-stable dry format no refrigeration pre-mix
Perfect seasonal addition to any multi-flavour setup

Ideal For

? Theme parks & water parks watermelon is a quintessential hot-day refreshment
? County fairs & summer festivals one of the strongest seasonal sellers at outdoor events
? Concession stands & kiosks ideal for spring/summer menus
? Food trucks a standout option on any warm-season menu board
? Cafeterias & break rooms a refreshing, crowd-pleasing option year-round
?️ BBQ restaurants & outdoor dining natural companion to summer menus

Product Specifications

Net Weight	4.5 lb (approx. 2.04 kg)
Yield	Approx. 2–3 gallons of finished soft serve per bag
Prep Method	Mix powder with water or milk; load into hopper
Machine Compatibility	All commercial soft serve machines (gravity & pressurised feed)
Storage	Cool, dry place; no refrigeration required before mixing
Brand	DOLE Food Service

Jamie's tip: Watermelon is a seasonal hero if you have a summer event season, load this alongside Strawberry for a berry-meets-melon combination that covers every refreshment angle. At $79.99 it's one of the most accessible flavours in the DOLE range to trial.

Warranty Information

Standard manufacturer warranty applies to DOLE products. Contact hello@chickenpieces.ca for warranty claims and returns.

YOUR SHOPPING BASKET

DOLE Watermelon Soft Serve Ice Cream Mix 4.5 lb/2.04 kgs

DOLE Soft Serve Watermelon Mix The Ultimate Summer Concession Flavour

Why Food Service Buyers Choose DOLE Watermelon Mix

Key Features at a Glance

Ideal For

Product Specifications

FREQUENTLY BOUGHT TOGETHER

Total Price

YOUR SHOPPING BASKET

DOLE Watermelon Soft Serve Ice Cream Mix 4.5 lb/2.04 kgs

DOLE Soft Serve Watermelon Mix The Ultimate Summer Concession Flavour

Why Food Service Buyers Choose DOLE Watermelon Mix

Key Features at a Glance

Ideal For

Product Specifications

FREQUENTLY BOUGHT TOGETHER

Total Price

Subscribe to our newsletter