What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

What does sheet pan look like?

A sheet pan typically looks like a flat, rectangular metal tray with raised edges on all four sides. The CP HOSPO Heavy-Duty 13" x 18" bun sheet pan specifically is a half-size commercial pan, meaning it measures 13 inches by 18 inches. It features a heavy-duty 16-gauge aluminum construction with a reinforced steel wire rim that runs along the edges, giving it extra strength and rigidity. Its design is common in professional kitchens, built for high-temperature applications and frequent use.

What are sheet pan vegetables?

Sheet pan vegetables refer to a cooking method where various vegetables are roasted together on a single sheet pan, often tossed with oil and seasonings. This CP HOSPO 13" x 18" heavy-duty aluminum bun sheet pan is ideal for such applications due to its excellent heat distribution, ensuring vegetables roast evenly and caramelize consistently across the entire surface. Its robust 16-gauge material prevents warping under high oven temperatures, which is crucial for achieving uniform cooking results with sheet pan recipes.

What do you use a sheet pan for?

You use a sheet pan for a wide range of kitchen tasks beyond just baking, especially in a commercial setting. The CP HOSPO Heavy-Duty 13" x 18" bun pan is particularly suited for baking pastries, cookies, and buns, but also excels at roasting vegetables, broiling meats, and even simply cooling fresh-baked goods. Its durable 16-gauge aluminum and reinforced rim also make it practical for food prep, organizing ingredients, or temporary storage within a busy food service operation.

How long do you put sheet pan nachos in the oven?

The duration for baking sheet pan nachos in the oven typically ranges from 10 to 20 minutes, depending on your oven's specific temperature and the amount of cheese and toppings. When using the CP HOSPO Heavy-Duty 13" x 18" bun sheet pan for nachos, its 16-gauge aluminum construction ensures even heat distribution, which helps in melting the cheese uniformly and crisping the chips without burning edges. You'll want to keep an eye on them for that perfect golden-brown cheese melt.

What do you use a perforated sheet pan for?

You use a perforated sheet pan primarily for applications that require air circulation and drainage, such as proofing dough to prevent condensation, flash freezing items, or heating products where crispiness is key. The CP HOSPO Heavy-Duty 13" x 18" Wire in Rim Aluminum Bun Sheet Pan, however, is a solid pan, not perforated. This design makes it ideal for containing liquids or batters, baking delicate items without drippage, and roasting or broiling foods where retaining juices or achieving a full contact sear is desired, distinguishing it from options like our CP Full Size 18" x 26" Wire in Rim Aluminum Perforated Bun Sheet Pan.

How to store CP HOSPO Heavy Duty 13" x 18" for maximum shelf life?

To store your CP HOSPO Heavy-Duty 13" x 18" bun sheet pans for maximum shelf life, ensure they are thoroughly cleaned and completely dry before stacking. Stacking them while wet can lead to water spots or oxidation over time, especially with aluminum. Their stackable design is intentional for efficient space-saving storage in a dry area. Avoid storing them in excessively humid environments or where they might be exposed to corrosive chemicals, which could compromise the integrity of the 16-gauge aluminum and steel wire rim.

Is CP HOSPO Heavy Duty 13" x 18" compatible with standard commercial machines?

Yes, the CP HOSPO Heavy-Duty 13" x 18" bun sheet pan is compatible with standard commercial machines and equipment. Its 13x18 inch dimensions are the industry-standard 'half-size,' meaning it will fit into most commercial convection ovens, proofing cabinets, and standard pan racks commonly found in Canadian professional kitchens and bakeries. The robust 16-gauge construction ensures it can withstand the rigours of such environments, providing reliable performance without issues like warping during cycles.

What materials is CP HOSPO Heavy Duty 13" x 18" made of?

The CP HOSPO Heavy-Duty 13" x 18" bun sheet pan is primarily made of heavy-duty 16-gauge aluminum. This specific thickness of aluminum provides superior durability and excellent heat conduction, which is crucial for even baking results in commercial settings. Furthermore, it features a reinforced rim that incorporates a steel wire. This steel wire-in-rim construction adds significant strength and rigidity to the pan, effectively preventing warping and ensuring it maintains its shape even under repeated high-temperature use and heavy loads.

What are the exact dimensions of the CP HOSPO Heavy-Duty 13" x 18" Wire in Rim Aluminum Bun Sheet Pan?

This specific bun sheet pan measures 13 inches by 18 inches, which is the standard half-size dimension for commercial kitchen equipment. This ensures it fits into most commercial convection ovens, proofers, and pan racks commonly found in Canadian food service operations. While an exact individual weight isn't specified, its 16-gauge aluminum construction indicates a substantial, durable build designed for heavy use without becoming overly cumbersome for staff to handle. Its size also makes it versatile for various batch sizes.

How long can I expect the CP HOSPO Heavy-Duty 13" x 18" bun pan to last under typical commercial use?

With its heavy-duty 16-gauge aluminum construction and reinforced steel wire rim, the CP HOSPO 13" x 18" bun pan is built for longevity in demanding commercial environments. Operators typically report these pans lasting several years, even with daily use in high-temperature ovens and frequent washing. The wire rim is a key feature in preventing the warping that often shortens the life of thinner pans, ensuring it maintains its flat baking surface for consistent results over an extended period. Proper cleaning and storage will further maximize its operational lifespan.

What is the recommended cleaning and maintenance procedure for the CP HOSPO Heavy-Duty 13" x 18" Aluminum Bun Sheet Pan?

For optimal maintenance of the CP HOSPO 13" x 18" bun pan, hand washing with warm water and a mild detergent is recommended immediately after use. Avoid abrasive scrubbers or harsh chemical cleaners, as these can damage the aluminum surface. Ensure the pan is thoroughly dried before stacking and storing to prevent water spots or oxidation, particularly around the wire rim where moisture could accumulate. While durable, proper care, like that given to our CP Half Size 13" x 18" 19 Gauge Wire in Rim Aluminum Bun / Sheet Pan, helps maintain its integrity and non-stick properties over time.

Can this CP HOSPO 13" x 18" sheet pan be used for broiling in a commercial oven?

Yes, the CP HOSPO Heavy-Duty 13" x 18" bun pan is suitable for broiling applications in commercial ovens. Its 16-gauge aluminum construction provides excellent heat distribution and can withstand the high temperatures typically used for broiling meats and vegetables. The reinforced steel wire rim helps maintain the pan's structural integrity under intense heat, minimizing the risk of warping often seen with lighter gauge pans. Always ensure proper ventilation and placement when broiling to achieve the best results.

Why is 16-gauge aluminum preferred for heavy-duty commercial sheet pans like this CP HOSPO model?

16-gauge aluminum is preferred for heavy-duty commercial sheet pans because it offers a superior balance of strength and heat transfer compared to thinner gauges. This thicker material resists warping much more effectively under the thermal stress of repeated heating and cooling cycles in a busy kitchen environment. It also provides more consistent and even heat distribution across the pan's surface, which is critical for uniform baking and cooking results, ensuring items like buns or pastries brown evenly across the entire 13" x 18" area.

Does the wire-in-rim design of the CP HOSPO 13" x 18" pan offer any specific operational advantages?

Absolutely, the wire-in-rim design in the CP HOSPO 13" x 18" pan provides significant operational advantages, primarily focused on durability and warp prevention. The steel wire reinforcement embedded within the rim acts as a robust skeletal structure, greatly strengthening the pan's edges against bending and twisting under high heat or heavy loads. This feature extends the pan's service life, reduces replacement costs, and ensures a flat, stable baking surface for consistent product quality, distinguishing it from pans without this construction.

How does this CP HOSPO half-size bun pan compare to full-size pans in terms of utility for a Canadian restaurant?

The CP HOSPO 13" x 18" half-size bun pan offers distinct utility advantages over full-size pans, especially for restaurants and smaller operations in Canada. Its compact dimensions make it ideal for smaller batch baking, prep work, or when oven space is limited. Half-size pans are also easier to handle for staff, fit common countertop equipment, and integrate with standard refrigeration and transport racks, providing greater versatility and reducing heavy lifting compared to larger 18" x 26" full-size pans like our CP HOSPO Full Size 19 Gauge 18" x 26" Wire in Rim Aluminum Perforated Sheet Pans.

Where can I find compatible pan racks or lids for the CP HOSPO Heavy-Duty 13" x 18" bun sheet pans?

Compatible pan racks and lids for the CP HOSPO Heavy-Duty 13" x 18" bun sheet pans, which are standard half-size, can be found through most commercial kitchen equipment suppliers in Canada. Since this is a very common dimension, you'll generally find a wide array of options, including those designed for proofing, cooling, or transport. When selecting, ensure the rack or lid is explicitly stated as fitting "half-size" or "13x18 inch" sheet pans to guarantee a proper fit and optimal operational efficiency within your kitchen setup.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

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CP HOSPO Heavy-Duty 13" x 18" Wire in Rim Aluminum Bun Sheet Pan (12/Case)

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$280.36

Item Number: 7424557679640
Brand: Chicken Pieces
Availability:: Usually ships in 2-5 business days
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Jamie

Concession & Event Specialist

CP HOSPO Heavy-Duty 13″×18″ Wire-Rim Aluminum Bun Sheet Pan, 12/Case

Heavy-duty half-size pan with HOSPO hospitality grading the right choice for hotel kitchens and high-volume catering bakeries where pans take daily punishment. Thicker aluminum walls for extended service life, wire-in-rim for flatness. Case of 12 for professional fleet orders.

Size: 13″×18″ | Grade: Heavy-duty HOSPO | Case: 12
Price: $351.99/case

Listed by Jamie, Concession & Event Specialist ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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CP HOSPO Heavy-Duty 13" x 18" Wire in Rim Aluminum Bun Sheet Pan (12/Case)

CP HOSPO Heavy-Duty 13″×18″ Wire-Rim Aluminum Bun Sheet Pan, 12/Case

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