What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

How to use CP 24" x 36" x 70" NSF in a commercial kitchen?

This CP 24" x 36" x 70" NSF black epoxy kit is used for organized, heavy-duty storage of ingredients, equipment, or dry goods in commercial kitchens. Its mobile design with 5" casters allows you to shift inventory or prep stations as needed, which is ideal for dynamic kitchen layouts or catering setups. The open wire shelves promote air circulation, keeping stored items like produce or linens fresh, while the four basket shelves are perfect for containing smaller, irregularly shaped items. You can leverage its 600 lb per shelf capacity for bulk items, stock rotation, or even storing small appliances.

How to prepare CP 24" x 36" x 70" NSF for service?

To prepare this shelving unit for service, you'll first assemble it using the included split sleeves, ensuring all connections are secure for its rated 600 lb per shelf capacity. Once assembled, position the unit where needed; the 5" stem casters make this simple. Before loading, a quick wipe down with a mild food-safe cleaner is recommended, as with any new equipment coming into a commercial kitchen, to ensure it meets your operational hygiene standards.

How to store CP 24" x 36" x 70" NSF for maximum shelf life?

This question seems to be about storing the shelving unit itself, rather than items *on* the shelving. The CP 24" x 36" x 70" NSF shelving unit is designed for continuous use, even in moist and humid commercial environments, due to its zinc-plated metal and black epoxy coating. For maximum longevity of the unit, ensure it's assembled correctly to prevent undue stress on components, and keep it clean from corrosive spills. If you needed to store the unit disassembled, keeping components dry and protected from impact would be best practice, but it's built to be a working part of your kitchen's infrastructure.

How to clean equipment after using CP 24" x 36" x 70" NSF?

This question likely refers to cleaning the shelving unit itself. To clean the CP 24" x 36" x 70" NSF black epoxy shelving, simply wipe down the zinc-plated, epoxy-coated wire shelves and posts with a damp cloth and a mild, food-safe detergent. For stubborn spills, a soft brush can be used, but avoid abrasive cleaners or scourers that could damage the epoxy finish, especially since it's NSF certified for commercial food environments. Regular cleaning helps maintain its hygiene and extends the life of the moisture-resistant coating.

What is the typical yield of CP 24" x 36" x 70" NSF per case?

This question refers to the yield of a food product. This CP 24" x 36" x 70" NSF black epoxy shelving kit is a piece of food service equipment, not a consumable food item, so the concept of "yield per case" doesn't apply. The kit contains one complete shelving unit, comprising four 24" x 36" basket shelves, one flat shelf, four 5" stem casters, and upright posts. Its utility is in providing mobile, heavy-duty storage for your ingredients or prepared dishes.

What menu items can CP 24" x 36" x 70" NSF be used for?

While the CP 24" x 36" x 70" NSF black epoxy shelving unit itself isn't a menu item, it can store virtually any ingredient or component used in your menu. Its open wire design is ideal for holding bulk dry ingredients like rice, flour, or canned goods in a pantry, or even fresh produce in a walk-in cooler, ensuring proper air circulation. The basket shelves are especially useful for keeping smaller items, like spice jars, prepped vegetables, or sauces, organized and easily accessible during service.

Can CP 24" x 36" x 70" NSF be used in hot applications?

This shelving unit, the CP 24" x 36" x 70" NSF black epoxy kit, is designed for storage within ambient to refrigerated commercial environments. It's not intended for "hot applications" in the sense of directly holding heated food or being placed inside an oven or steam table. Its construction of zinc-plated metal with black epoxy coating makes it excellent for resisting moisture and humidity, such as in a walk-in cooler or a busy prep kitchen, but it's not rated for high-temperature thermal exposure.

What does CP 24" x 36" x 70" NSF taste like when prepared?

This question suggests a misunderstanding, as the CP 24" x 36" x 70" NSF black epoxy shelving kit is a piece of commercial kitchen equipment, not a food product. Therefore, it has no taste and is not "prepared" in a culinary sense. Its purpose is to provide durable, moisture-resistant storage for your food ingredients and equipment. It's designed for functionality and hygiene in food service settings, not for consumption.

What is the practical capacity of the CP 24" x 36" x 70" NSF shelving kit for typical professional kitchen use?

The CP 24" x 36" x 70" NSF black epoxy shelving kit provides a substantial practical capacity with each of its four basket shelves and one flat shelf rated to hold up to 600 lbs. This means a single unit can support a total capacity of 1320 lbs, ideal for bulk ingredients like multiple cases of #10 cans, large bags of flour, or heavy duty equipment. For instance, you could easily store 12-15 cases of product per shelf depending on dimensions, making it highly efficient for managing inventory in a busy kitchen or institutional pantry.

What are the recommended care and maintenance steps for extending the operational lifespan of the CP black epoxy shelving?

While this shelving unit doesn't have a "shelf life" in the culinary sense, its operational lifespan can be maximized with proper care. Regularly clean the zinc-plated, black epoxy coated surfaces with a mild, non-abrasive detergent and warm water to remove spills and residue, which helps preserve the protective finish. Ensure the unit is properly assembled and stable, especially the casters, as uneven loads or constant stress can impact its structural integrity over time. Avoid harsh chemicals or steel wool, as these can compromise the epoxy coating and reduce its moisture resistance.

What certifications does the CP 24" x 36" x 70" shelving kit carry, and why are they important for food service?

This CP 24" x 36" x 70" shelving kit carries an NSF certification, which is crucial for any equipment used in commercial food service. NSF certification means the product meets strict public health standards for design, material, and performance, ensuring it's safe for food environments and easy to clean. This is especially important for Canadian operators, as many provincial health authorities, aligned with Health Canada, require such certifications for equipment in direct or indirect contact with food, confirming its suitability for kitchens, walk-ins, and prep areas.

Can this CP 24" x 36" x 70" shelving unit be used in a walk-in freezer environment?

Yes, this CP 24" x 36" x 70" NSF black epoxy shelving unit is suitable for use in walk-in freezers. The zinc-plated metal construction with its black epoxy coating is specifically designed to resist corrosion and damage in moist, humid, and cold environments, including refrigerated and freezer storage. Its open wire design also facilitates optimal air circulation, which is important for maintaining consistent temperatures around frozen products and preventing frost buildup. Ensure proper load distribution on the 600 lb capacity shelves for stability in cold conditions.

How easy is it to assemble and reconfigure the CP 24" x 36" x 70" shelving kit?

The CP 24" x 36" x 70" shelving kit is designed for quick and hassle-free assembly using its included split sleeves. Typically, two people can set up a unit in under 30 minutes without special tools, simply by snapping the sleeves onto the posts and sliding the shelves into place. Reconfiguring the shelf heights is equally straightforward; just release the split sleeves, adjust the shelves to your desired position, and re-lock them. This ease of assembly and reconfigurability makes it adaptable for changing storage needs in dynamic commercial kitchen or catering operations.

What are the advantages of the black epoxy coating compared to traditional chrome wire shelving?

The black epoxy coating on this CP 24" x 36" x 70" shelving offers a significant advantage over traditional chrome wire shelving, particularly in high-humidity or moist environments common in commercial kitchens and walk-in coolers. Epoxy coatings are highly resistant to rust and corrosion, extending the lifespan of the unit where chrome might quickly degrade. This makes it a more durable and longer-lasting solution for damp areas, reducing the need for frequent replacement and ensuring hygiene in food service operations.

Are there other sizes of CP black epoxy shelving kits available from ChickenPieces.com?

Yes, ChickenPieces.com offers several other sizes of CP black epoxy shelving kits to accommodate various space requirements in commercial kitchens and food service operations. Besides this 24" x 36" x 70" unit, you can find options like the CP NSF Black Epoxy 4 Basket and 1 Shelf Kit in sizes such as 24" x 48" x 70" (CP-WEB-460EB2448BKC), 18" x 36" x 70" (CP-WEB-460EB1836BKC), and 18" x 48" x 70" (CP-WEB-460EB1848BKC). These provide flexibility for different footprints, ensuring you can find a suitable moisture-resistant storage solution for your specific needs, whether for a compact prep area or a larger pantry.

Does the open wire design of the shelves impact food safety for stored items?

The open wire design of the CP 24" x 36" x 70" NSF shelving unit actually enhances food safety for many stored items. It promotes superior air circulation around products, which is crucial for maintaining consistent temperatures in refrigerated environments and preventing moisture buildup that can lead to spoilage or mould growth on dry goods. This design, combined with the NSF certification, ensures that the shelving supports hygienic storage practices by reducing stagnant air pockets and making cleaning more efficient.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

CP 24" x 36" x 70" NSF Black Epoxy 4 Basket and 1 Shelf Kit | Durability and Versatility for Storage Solutions

⭐ TRUSTED BY BUSINESSES ACROSS CANADA

$CAD1,026.29

Item Number

829381448368

Brand

Chicken Pieces

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

When your operation demands both organized back-of-house storage and front-facing product display, the CP 24" × 36" × 70" NSF Black Epoxy 4-Basket and 1-Shelf Kit is the versatile solution that does both exceptionally well. The black epoxy powder coat finish delivers a premium, professional aesthetic that transitions between stock rooms, concession counters, and retail floor displays.

This combination kit ships with four open-wire baskets and one solid shelf, giving operators the flexibility to configure the unit for their exact needs. Use the baskets for loose packaged goods, rolled merchandise, or bagged product that benefits from open-air containment and deploy the flat shelf for heavier boxed items, trays, or display-ready product groupings that need a stable, flat surface.

NSF certification means this stand has been independently validated for commercial food environments, meeting the hygiene and material standards required in professional kitchens, concession stands, and licensed foodservice facilities. The black epoxy coating resists corrosion, chipping, and moisture built to outlast the typical galvanized finishes found on lower-grade racks.

NSF certified meets commercial foodservice hygiene standards
Black epoxy finish corrosion-resistant, premium professional look
4 wire baskets + 1 flat shelf versatile mixed-use configuration
24" × 36" × 70" full-height unit with generous footprint
Combo kit design adapts from storage to active retail display

For concession operators, stadium vendors, or food hall retailers who want a unit that works as hard in the back as it does on the floor, this black epoxy kit is an investment in durability and flexibility that pays off with every service shift.

Warranty Information

Standard manufacturer warranty applies to this CP shelving unit. Contact hello@chickenpieces.ca for warranty claims and returns.

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