What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Why do people like black metal?

Black metal finishes are favored in commercial settings for their modern, clean aesthetic and ability to create visual contrast. It provides a neutral, sophisticated backdrop that makes vibrant food colours or specific merchandise pop. For the Cal-Mil Madison riser, the black metal frame specifically provides a sleek, contemporary base that complements the natural warmth of the reclaimed bamboo, allowing your presented items to be the focal point. This finish also tends to hide minor scuffs better than polished surfaces, maintaining its professional appearance longer in busy environments.

What kind of metal is black?

Black metal in commercial displays typically refers to steel or iron that has been treated or coated to achieve a dark, non-reflective finish. Common methods include powder coating, black oxide treatment, or specialized paints designed for durability. The Cal-Mil Madison display riser utilizes a durable black metal construction for its frame, ensuring it can withstand the rigours of daily use in a restaurant, catering, or bistro setting. This robust material choice is selected for both its aesthetic appeal and its long-lasting performance under heavy operational demands.

What type of metal is black?

The term "black metal" generally describes a metal that has been finished or coated to appear black, rather than a specific type of metal that is naturally black throughout. In the context of the Cal-Mil Madison display riser, the black metal components are engineered for commercial durability and a specific aesthetic. This ensures the frame provides a stable and attractive foundation for your food or merchandise presentations, holding up against the constant activity expected in professional food service operations. The choice of metal and its black finish contributes significantly to the unit's overall resilience and visual appeal.

How to blacken metal at home?

Blackening metal at home typically involves chemical processes like black oxide, bluing, or using specific paints, which are generally not suitable or recommended for commercial food service equipment due to safety and durability standards. The Cal-Mil Madison display riser features a professionally applied black metal finish designed for commercial use. This finish meets the necessary durability requirements for repeated cleaning and heavy loads, which is critical for equipment used in restaurants and catering. Attempting to modify commercial equipment finishes at home could compromise its integrity and hygiene suitability.

How to store Cal Mil Madison 12 " x 12 for maximum shelf life?

To ensure the maximum operational life of your Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser, store it in a clean, dry area away from extreme temperatures and direct sunlight when not in use. While the black metal and reclaimed bamboo are built for durability, prolonged exposure to excessive moisture or UV can affect the materials over time. Stacking multiple units carefully, perhaps with protective cloths in between, can prevent cosmetic damage and ensure they remain presentable for your next catering event or buffet service.

Is Cal Mil Madison 12 " x 12 compatible with standard commercial machines?

The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser is a standalone display piece and does not directly interface with commercial machines like ovens, dishwashers, or holding cabinets in the same way food preparation equipment does. Its compatibility is more about fitting within standard buffet line layouts, display cases, and counter spaces, where its dimensions are generally well-suited. You can pair it with standard serving platters, chafing dishes, or presentation bowls that fit its 12 1/2" x 12 1/2" footprint. Always confirm the dimensions of items you plan to place on it for stability and aesthetics.

Is Cal Mil Madison 12 " x 12 safe for use in commercial dishwashers?

The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser is not typically recommended for commercial dishwashers due to its reclaimed bamboo components. High heat, strong detergents, and prolonged water exposure in a commercial dishwasher can degrade the bamboo and potentially affect the metal finish over time. For optimal maintenance and to preserve its appearance and durability, it's best to clean this riser by wiping it down with a damp cloth and mild soap, then drying it thoroughly by hand. This gentle approach ensures longevity in a professional setting.

What materials is Cal Mil Madison 12 " x 12 made of?

The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser is constructed from durable black metal and features reclaimed bamboo accents. The black metal forms the primary frame, providing structural integrity and a modern aesthetic suitable for commercial environments. The reclaimed bamboo panel offers a natural, sophisticated contrast and is the reversible element, allowing the unit to function as either a raised display surface or a basket. This combination of materials is chosen for both its professional appearance and its resilience in demanding food service operations.

What are the exact dimensions and weight specifications of the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser?

The Cal-Mil Madison display riser measures precisely 12 1/2 inches in length, 12 1/2 inches in width, and stands 7 inches tall. These dimensions make it a substantial piece for creating elevated displays without overwhelming counter space. While the exact weight isn't specified, its construction from durable black metal and solid reclaimed bamboo indicates it is robust enough to provide stable support for various food items and merchandise in a commercial setting. Its size and weight contribute to its stability, crucial for busy buffet lines and retail displays.

How long can the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" riser be expected to last under typical commercial use?

The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser is built with commercial durability in mind, combining sturdy black metal and resilient reclaimed bamboo. Under typical commercial use, including regular cleaning and careful handling during setup and breakdown, operators can expect many years of service. Its robust construction is designed to withstand the wear and tear of high-traffic environments like restaurant buffets and catering events. Proper maintenance, as outlined in the cleaning instructions, will further extend its lifespan and maintain its professional appearance.

What is the recommended cleaning and maintenance procedure for the Cal-Mil Madison black metal and bamboo display riser?

To clean the Cal-Mil Madison display riser, wipe down the black metal frame and reclaimed bamboo panel with a damp cloth using mild soap and water. It's crucial to dry both surfaces immediately and thoroughly after cleaning to prevent water spotting on the metal and to protect the bamboo from moisture damage. Avoid abrasive cleaners or scouring pads, as these can scratch the finish on both the metal and bamboo. Regular, gentle cleaning ensures the unit maintains its sleek appearance and extends its service life in your establishment.

Can this Cal-Mil Madison display riser be used safely for both hot and cold food presentations?

Yes, the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" display riser is versatile enough for both hot and cold food presentations. Its durable black metal frame and reclaimed bamboo surface can safely support serving dishes containing temperature-controlled foods. However, always ensure that direct heat sources, like chafing fuel, do not come into direct contact with the bamboo or metal surface. When displaying hot items, use appropriate heat-resistant serving vessels or barriers between the food container and the riser to protect the materials and maintain presentation quality.

How does the reversible design of the Cal-Mil Madison riser enhance operational efficiency?

The reversible design of the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" riser significantly enhances operational efficiency by offering dual functionality within a single piece of equipment. Operators can use it as a 7-inch tall riser to elevate platters and add dimension to buffets, or flip it over to create a shallow basket, ideal for presenting bread, fruits, or individually wrapped items. This versatility means less storage space required for specialized display pieces, and it allows for quick, on-the-fly presentation adjustments during service, adapting to different menu items or event themes without needing to swap out equipment.

What are the aesthetic benefits of combining black metal and reclaimed bamboo in food service displays?

The combination of black metal and reclaimed bamboo in the Cal-Mil Madison 12 1/2" x 12 1/2" x 7" riser offers significant aesthetic benefits, creating a striking visual contrast that elevates any food or merchandise presentation. The sleek, modern look of the black metal provides a sophisticated foundation, while the warm, natural texture of the reclaimed bamboo introduces an organic, inviting element. This blend allows the riser to complement a wide range of décor styles, from contemporary to rustic, making your displayed items stand out and appear more appealing to customers. It communicates a sense of quality and thoughtful presentation.

Are there other sizes or styles available in the Cal-Mil Madison collection for a cohesive display setup?

Yes, the Cal-Mil Madison collection offers a variety of sizes and styles designed to create a cohesive and dynamic display setup. In addition to this 12 1/2" x 12 1/2" x 7" square riser, you can find other dimensions such as the 3-inch tall square risers, or rectangular options like the Cal-Mil Madison 21 1/2" x 7 1/2" x 3" and 21 1/2" x 7 1/2" x 7" risers. There is also a 12 1/2" x 7" round display riser. These complementary pieces allow operators to build multi-level, varied displays for different food items or merchandise, maintaining a consistent aesthetic across an entire buffet line or presentation area.

What types of professional environments are best suited for using the Cal-Mil Madison reversible display riser?

The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" reversible display riser is exceptionally well-suited for a range of professional food service environments that prioritize both aesthetics and functionality. This includes high-end restaurants for dessert or appetizer presentations, catering companies for versatile buffet setups, and bistros for stylish counter displays of baked goods or artisanal products. It also works effectively in hotel breakfast bars, deli counters, and even retail settings for non-food merchandise, where its durable construction and elegant design can elevate product visibility and customer perception.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Cal-Mil Madison 12.5" Square Black Bamboo Reversible Display

Cal-Mil Madison 12 1/2" x 12 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Style

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD1,024.09

Item Number

829381449495

Brand

Cal-Mil

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The top tier is the hero position of any display it's where guests look first, where the hero product sits, and where your presentation makes its strongest impression. The Cal-Mil Madison 12 1/2" x 12 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser is built to own that position. At 7 inches high, it creates substantial elevation that genuinely separates featured items from the rest of the spread and signals "this one is worth your attention" without a word of signage.

The 12 1/2" square platform at 7" height is the sweet spot for featured-. It's wide enough to hold a full cake stand, a generous arrangement of artisan cheeses, a small plant or floral centrepiece, or a hotel pan with a signature dish but proportioned to look intentional rather than precarious. Pair it with the 3" Madison riser at the front of the same display to create an instant two-step elevation that professional caterers and hotel buffet teams have relied on for years to make flat tables come alive.

The reversible reclaimed bamboo / black metal design makes this the same workhorse riser as the rest of the Madison collection two distinct surface aesthetics in one piece. The bamboo face brings sustainability credibility and organic warmth to the display; the black metal face delivers the clean industrial precision that works in contemporary fine dining and corporate hospitality. Both surfaces handle moisture, heat, and daily cleaning without degradation.

Dimensions: 12 1/2" x 12 1/2" x 7" substantial elevation for featured-
Best use: Top tier of layered displays; hero product presentations; signature dish features
Materials: Black metal frame + reclaimed bamboo reversible platform
Reversible: Bamboo or metal surface select your aesthetic per event
System piece: Pairs with 3" Madison riser for complete two-tier configurations
Commercial grade: Sealed, moisture-resistant, daily-service ready

Every tiered display needs a strong top tier. The Cal-Mil Madison 7" Square Reversible Riser ships across Canada from ChickenPieces.com.

Warranty Information

Standard manufacturer warranty applies to this Cal-Mil Madison display riser. Contact hello@chickenpieces.ca for warranty claims and returns.

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Cal-Mil Madison 12 1/2" x 12 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Style

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Cal-Mil Madison 12 1/2" x 12 1/2" x 7" Black Metal / Reclaimed Bamboo Reversible Display Riser - Elevate Your Presentation with Style

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