What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Why is my amana microwave not heating?

If an Amana commercial microwave like the HDC12A2 isn't heating, first check the power supply and ensure the door is fully latched; a loose connection or open door sensor can prevent operation. For this specific 1000W unit, common issues could include a tripped circuit breaker or an internal component malfunction such as the magnetron. If power is confirmed and the door is shut, consider engaging a qualified technician to diagnose internal electrical or component failures. Regular maintenance checks can help identify potential problems before they lead to complete heating failure. Always refer to your unit's operation manual for specific troubleshooting steps.

How to use amana microwave convection oven?

The Amana HDC12A2 is a commercial microwave, not a convection oven. It uses microwave energy for rapid cooking, reheating, and defrosting, which differs from the fan-assisted heating of a convection oven. This specific unit features 11 power levels and a four-stage cooking option for precise microwave-only cooking. If you require convection capabilities, you would need to look into combination ovens or dedicated convection models which are distinct from this Amana commercial microwave. Ensure you select the appropriate equipment for your desired cooking method.

How to use amana commercial microwave?

Using the Amana HDC12A2 commercial microwave is straightforward, especially with its programmable menu items. Start by placing your food in a microwave-safe pan, like a 6-inch deep half-size food pan, inside the 0.6 cu. ft. cavity. You can select one of the up to 100 pre-programmed menu items for one-touch cooking, or manually set a specific time and power level from the 11 available options. The four-stage cooking feature allows for complex recipes by setting a sequence of power levels and times automatically. Always ensure the door is fully closed before starting a cycle.

Are amana microwaves any good?

Amana commercial microwaves, like the HDC12A2, are generally well-regarded in the foodservice industry for their durability and consistent performance in medium-volume environments. Built with all stainless steel construction and designed to handle frequent use, they are made for the demands of a busy professional kitchen. The 1000W power output, coupled with programmable settings, supports efficient operations for reheating, cooking, and defrosting. Their robust design and user-friendly features make them a solid choice for commercial applications requiring reliability.

Does amana still make microwaves?

Yes, Amana continues to manufacture commercial microwaves for the foodservice industry, including models like the HDC12A2. While their residential appliance lines might have shifted ownership or focus over the years, the Amana brand remains a recognizable name in commercial kitchen equipment. ChickenPieces.com regularly stocks a range of Amana commercial microwave models designed for professional use. You can find their latest commercial offerings specifically engineered for durability and efficiency in high-demand environments.

How to store Amana Medium Volume Stainless Steel Microwave 120V, for maximum shelf life?

For maximum operational lifespan, store the Amana HDC12A2 commercial microwave in a clean, dry indoor environment. Protect it from extreme temperatures, humidity, and corrosive substances, especially if it's not going to be in immediate use. Ensure the unit is disconnected from power and any internal components like the ceramic shelf or wave guide cover are clean and dry before storage. Proper storage safeguards the internal electronics and the stainless steel exterior from unnecessary wear and tear.

Is Amana Medium Volume Stainless Steel Microwave 120V, compatible with standard commercial machines?

The Amana HDC12A2 commercial microwave operates on a standard 120V power supply, making it broadly compatible with typical commercial kitchen electrical outlets found across Canada. Its compact 0.6 cu. ft. footprint and all stainless steel exterior are designed to integrate well into existing kitchen layouts alongside other commercial equipment like prep tables or warming units. It's built for standalone use and does not require special integration or connectivity with other machines beyond a standard power connection. Always confirm your outlet's amperage capacity to match the microwave's requirements.

What materials is Amana Medium Volume Stainless Steel Microwave 120V, made of?

The Amana HDC12A2 commercial microwave features an all stainless steel construction for both its exterior and interior. This material choice ensures durability, resistance to corrosion, and easy cleaning, which are critical in professional kitchen environments. The door includes see-through tempered glass for monitoring cooking progress. Internal components consist of microwave-safe materials appropriate for heating food, designed to withstand the rigours of commercial use. This robust material selection contributes to the unit's longevity.

What are the dimensions and weight specifications of the Amana HDC12A2 commercial microwave?

While specific dimensions and weight are not provided in the product description, the Amana HDC12A2 is described with a 0.6 cu. ft. capacity and designed to accommodate 6" deep, 1/2 size food pans. This suggests a compact footprint suitable for countertops in medium-volume commercial settings. For precise installation planning, it is always recommended to refer to the manufacturer's technical specifications sheet or contact ChickenPieces.com directly for exact measurements of this 1000W model.

How long does the Amana HDC12A2 typically last under commercial use?

The Amana HDC12A2 is built with all stainless steel construction, engineered for heavy-duty commercial demands, indicating a design for extended operational life. With proper maintenance, consistent cleaning, and adherence to manufacturer guidelines, these units can provide many years of reliable service in professional kitchens. Lifespan depends heavily on usage frequency and conditions; however, Amana's commercial line is designed for significantly greater longevity than residential microwaves. Regular servicing and prompt repair of minor issues help maximize its working life.

What is the recommended cleaning and maintenance procedure for this Amana microwave?

To clean the Amana HDC12A2, first disconnect the power supply. Wipe down the interior and exterior stainless steel surfaces daily with a mild, non-abrasive cleaner and a soft cloth, then rinse with a damp cloth and dry thoroughly to prevent streaking. Pay attention to the door seal and cavity floor to remove food splatters. Avoid harsh chemicals or abrasive pads that could damage the stainless steel finish or internal components. Regular cleaning prevents food buildup and ensures hygienic operation, prolonging the unit's appearance and function.

Can the Amana HDC12A2 handle continuous operation during busy periods?

Yes, the Amana HDC12A2 is designed for continuous operation in medium-volume commercial settings, making it suitable for busy periods in foodservice. Its heavy-duty construction and 1000W output are built to withstand frequent use throughout a shift, unlike consumer-grade microwaves. The unit's internal components and cooling system are engineered to manage the heat generated during repeated cooking cycles. Proper ventilation around the microwave is still crucial to ensure optimal performance and longevity, especially during peak hours.

How does the four-stage cooking option benefit a professional kitchen?

The four-stage cooking option on the Amana HDC12A2 significantly benefits professional kitchens by allowing precise, automated cooking sequences for complex recipes or consistent reheating protocols. This feature enables operators to program varying power levels and durations within a single cooking cycle, such as defrosting, then cooking at medium, then high power. This automation reduces staff intervention, ensures product consistency across batches, and minimizes errors, leading to more efficient and reliable food preparation during busy service times.

What type of food pans are compatible with the Amana HDC12A2's 0.6 cu. ft. capacity?

The Amana HDC12A2's 0.6 cu. ft. capacity is specifically designed to accommodate 6" deep, 1/2 size food pans. This makes it ideal for heating individual portions, sides, or small batches of ingredients commonly used in commercial kitchens. Using the correct pan size ensures even heating and prevents damage to the unit or the pan. Operators should use only microwave-safe materials like certain plastics, ceramic, or glass, suitable for high-frequency use.

Are there other Amana commercial microwave models available for different volume needs?

Yes, ChickenPieces.com offers a range of Amana commercial microwave models to suit varying kitchen demands beyond the HDC12A2. For instance, you might consider the Amana Heavy-Duty Stainless Steel Commercial Microwave (CP-WEB-140HDC1015) for heavy-duty requirements, or the Amana Stainless Steel Commercial Microwave (CP-WEB-140RMS10DS) for models with dial controls. Each model is designed with specific operational volumes and features in mind, from light to heavy duty, ensuring there's an Amana solution for almost any professional kitchen setup in Canada.

How do the 11 integrated power levels on this microwave improve cooking precision?

The 11 integrated power levels on the Amana HDC12A2 allow for highly precise cooking, defrosting, and reheating, giving operators granular control over the cooking process. Instead of just high, medium, or low, these numerous levels enable fine-tuning the microwave's output to match specific food items, preventing overcooking or uneven heating. This precision is critical for maintaining food quality, texture, and taste, especially for delicate items or when rapidly thawing ingredients without cooking them.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Amana Medium Volume Stainless Steel Commercial Microwave - 120V, 1000W

Name: Amana Medium Volume Stainless Steel Commercial Microwave - 120V, 1000W | Efficient and Reliable Cooking Solution
Brand: Amana
SKU: CP-WEB-140HDC12A2

Amana Medium Volume Stainless Steel Commercial Microwave - 120V, 1000W | Efficient and Reliable Cooking Solution

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

$CAD4,527.59

Item Number

7424556071087

Brand

Amana

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

The Amana HDC12A2 is a medium-volume workhorse trusted by restaurant chains and institutional food operations across North America delivering consistent 1000W performance on standard 120V power with an all-stainless interior that handles back-to-back service without complaint. It's the unit operators reach for when they need reliability shift after shift.

Medium-volume throughput: Engineered for continuous cycling during full-service periods in restaurants, hospitals, and university dining
Full stainless steel interior and exterior: NSF-ready construction that withstands commercial cleaning chemicals and health inspections
120V single-phase power: Drops into any commercial outlet no expensive electrical upgrades needed

Warranty Information

Standard manufacturer warranty applies to this Amana commercial microwave. Contact hello@chickenpieces.ca for warranty claims and service inquiries.

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Amana Medium Volume Stainless Steel Commercial Microwave - 120V, 1000W | Efficient and Reliable Cooking Solution

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YOUR SHOPPING BASKET

Amana Medium Volume Stainless Steel Commercial Microwave - 120V, 1000W | Efficient and Reliable Cooking Solution

FREQUENTLY BOUGHT TOGETHER

Total Price

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