What is ChickenPieces.com?

ChickenPieces.com is a Calgary-based online marketplace that makes commercial-grade products accessible to everyone. We specialize in bulk food service supplies, medical nutrition products, hospitality essentials, cleaning supplies, and hard-to-find specialty items. Whether you're a restaurant owner, healthcare facility, Airbnb host, or individual bulk buyer, we offer competitive bulk pricing without membership fees or minimum order requirements.

Who are your customers?

We serve both B2B and B2C customers including restaurants and food service (independent restaurants, food trucks, caterers, cafes), hospitality (hotels, motels, Airbnb hosts, vacation rentals, bed & breakfasts), healthcare facilities (nursing homes, hospitals, assisted living, rehabilitation centers), bulk buyers (large families, budget-conscious consumers, preppers), and institutions (schools, corporate cafeterias, community centers).

What makes ChickenPieces.com different from competitors?

Our competitive advantages include: hard-to-find products you can't get from GFS, Sysco, or US suppliers; no membership fees unlike wholesale clubs; a strong selection of Canadian-made products; dual market access for both Canadian and American customers; no minimum order requirements; and over 15 years of experience as an established supplier.

Do you have a physical store?

We are an online-only distributor based in Calgary, Alberta. We do not have a physical retail location. All orders are placed through our website at chickenpieces.com or through our Walmart Marketplace Canada storefront.

What areas do you serve?

We ship across Canada and the United States. Our primary focus is the Canadian market, with selected products available for US customers. Note: U.S. shipments are currently paused due to tariffs. Shipping rates and delivery times vary by location.

Do I need an account to order?

No, you can checkout as a guest. However, creating an account allows you to track your order history, save payment information for faster checkout, receive personalized product recommendations, get early access to promotions, and save your shipping addresses.

Is there a minimum order requirement?

No minimum order required! While we specialize in bulk packaging, you can purchase single cases or units of most products. However, bulk purchasing provides better per-unit value and may qualify for free shipping thresholds.

Can I modify or cancel my order after placing it?

Orders can only be cancelled or modified if they haven't been processed or shipped yet. Contact us immediately at hello@chickenpieces.ca or call 1-833-462-8550 with your order number. Once an order has shipped, you must follow our return policy if you wish to return items.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with a UPS tracking number. You can track your package through the UPS website or app. If you have an account with us, you can also view tracking information in your order history.

What are your shipping rates?

We offer free shipping on orders over $75 (before tax) within Canada. Shipping charges and taxes are calculated and displayed at checkout. Large equipment, bulky items, or deliveries to remote or limited-access locations may not qualify for free shipping. In such cases, Chicken Pieces will share shipping costs 50/50 with the customer.

How long does delivery take?

Processing time is 2-3 business days with an order cut-off time of 10:00 AM MST. Transit time within Canada is 2-6 business days. Delivery times may vary during peak seasons and to remote locations.

What carrier do you use?

We use UPS as our partnered carrier for all shipments. UPS provides reliable tracking and delivery confirmation for every order.

Do you ship to the United States?

All shipments to the United States are currently paused due to recent tariffs. We are actively working with our logistics and trade partners to restore service as soon as possible. When resumed, all customs fees, tariffs, and taxes imposed during or after shipping are the customer's responsibility.

What payment methods do you accept?

We accept Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. Payment is required at the time of order placement.

Do you charge tax on food items?

No! We do not charge tax on food and beverage items. This gives you significant savings compared to competitors.

Are prices in CAD or USD?

Prices on chickenpieces.com are displayed in Canadian Dollars (CAD). If you're ordering from the United States, your credit card will convert the charge to USD at your bank's exchange rate.

What is your return policy?

All claims for damaged, defective, or incorrect products MUST be reported within 48 HOURS of delivery. Claims submitted after this period are not eligible for refund, replacement, or credit. You must email hello@chickenpieces.ca or call 403-690-1089 within 48 hours, provide your order number and photos of the issue, and wait for a Return Merchandise Authorization (RMA) number. Do NOT return items without RMA approval.

Can I return food and beverage items?

No — all food and beverage items are FINAL SALE. Due to health, safety, and food handling regulations, we cannot accept returns on ANY food or beverage products, even if unopened. The only exception is if food items arrive damaged or incorrect — report within 48 hours for replacement or credit.

What is the restocking fee for returns?

A 30% restocking fee applies to returns not due to our error, including buyer's remorse, ordering the wrong item, products returned without authorization, items missing components, or items showing signs of use. Returns due to our error (wrong item shipped, damaged in transit) do not incur restocking fees.

How long does a refund take to process?

The complete refund process can take up to 25 business days: 3-5 business days for inspection, 5-10 business days to process the refund to your payment method, and 3-10 additional business days for your bank to post the refund. Processing times vary by financial institution.

What if I receive a damaged or defective product?

Report the issue within 48 hours of delivery by emailing hello@chickenpieces.ca or calling 403-690-1089. Provide your order number, detailed description, clear photos showing the damage, and photos of product packaging and shipping box. Wait for authorization before returning anything. For valid claims, we will offer a replacement, store credit, or refund to your original payment method.

What brands do you carry?

We stock major commercial brands including Sysco, Heinz, Gold Medal, Nestlé, Kraft, Big Train, Ghirardelli, Shirriff, Dr. Oetker, HYDRA+, Maldon, and many more. We continuously add new brands based on customer demand.

How many products do you have?

We currently stock over 20,000 SKUs across all categories, with new products added regularly based on market demand and customer requests.

What are thickened beverages?

Thickened beverages are specially formulated drinks designed for individuals with dysphagia (swallowing difficulties). They help prevent aspiration and make swallowing safer for people with stroke recovery, neurological conditions, or age-related swallowing challenges.

Can restaurants order from ChickenPieces.com?

Yes! We actively serve the restaurant industry. We provide bulk pricing to independent restaurants, cafes, food trucks, mobile kitchens, catering companies, bars, pubs, coffee shops, and bakeries. No business license required to order.

Do you offer volume discounts?

Yes! Volume pricing is available on most products. The more you buy, the better the per-unit price. Contact us at hello@chickenpieces.ca for pricing on large orders. We also offer pallet and skid quantities for high-volume buyers.

Do you carry Canadian-made products?

Yes! We have a dedicated Canadian Made category featuring products proudly made in Canada. We are committed to supporting Canadian manufacturers and suppliers.

Do you offer business accounts?

Yes! We offer bulk pricing for regular business customers. Contact us at hello@chickenpieces.ca to discuss volume pricing discounts, standing orders with automatic shipments, priority stock alerts for your regular items, and dedicated account support.

How do I contact customer service?

You can reach our customer service team by emailing hello@chickenpieces.ca or calling 403-690-1089. Our hours are Monday to Friday, 9:00 AM to 5:00 PM MST. We are a Canadian-owned company based in Calgary, Alberta.

Can an aluminum stock pot go in the oven?

Yes, many commercial-grade aluminum stock pots, including this 20-quart model, are designed for oven use. You'll want to ensure the specific handles are oven-safe at your desired temperatures, as some handles may have lower heat tolerances. For long braising or slow cooking that requires oven finishing, this pot's robust construction generally performs well, just confirm maximum temperature ratings. Always handle with appropriate personal protective equipment after oven use.

Can you make stock in an aluminum pot?

Absolutely, aluminum stock pots are commonly used in professional kitchens for making stock. This 20-quart aluminum pot is ideal for slow simmering bones, vegetables, and aromatics. Its excellent heat conductivity ensures a consistent, gentle simmer across the base and sides, which is crucial for extracting flavour without over-reducing or scorching. Just be mindful that highly acidic ingredients can react with aluminum over extended periods, so monitor long-simmered acidic stocks.

Is aluminum stock pot good?

Yes, aluminum stock pots are considered a very good choice for many professional applications, and this 20-quart model exemplifies why. Aluminum offers superior heat conductivity compared to stainless steel, meaning your contents heat up faster and more evenly, which helps prevent scorching. Its lighter weight is also a significant operational benefit for kitchen staff handling large volumes. For high-volume kitchens requiring efficient heat transfer and ease of movement, it's a solid investment.

Is aluminum stock pot safe?

When properly used and maintained, modern aluminum stock pots like our 20-quart model are safe for commercial food preparation. The material is food-grade and widely accepted in the industry. As a best practice, avoid storing highly acidic foods (like tomato sauce or vinegar-based marinades) in aluminum pots for extended periods, as this can cause a minor reaction and potentially affect food flavour or discolouration of the pot. Proper cleaning after each use also contributes to its safety and longevity.

What are stock quarterly earnings?

"Stock quarterly earnings" refers to the financial performance of a publicly traded company over a three-month period, often reported to investors. This term is unrelated to the physical "stock" (broth) made in a "stock pot" like our 20-quart aluminum model. Our product is kitchen equipment used for preparing culinary stocks, soups, and stews, not an investment vehicle or financial product. For financial queries, you would consult investment resources, not kitchen equipment suppliers.

How to store Aluminum Stock Pot, 20 Quart Versatile and for maximum shelf life?

To ensure maximum longevity and cleanliness for this 20-quart aluminum stock pot, store it clean and thoroughly dry in a dedicated area, away from potential damage. Stacking pots carefully, perhaps with a cloth or mat in between to prevent scratches, will help preserve its finish. Avoid storing acidic food residues in the pot for long periods, as this can lead to pitting or discolouration. Proper storage after thorough cleaning prevents moisture buildup and maintains the pot's integrity for years of service.

Is Aluminum Stock Pot, 20 Quart Versatile and compatible with standard commercial machines?

This 20-quart aluminum stock pot is designed for compatibility with standard commercial kitchen heat sources, including gas and electric cooktops. Compatibility with induction cooktops depends on its specific base construction; traditional aluminum does not work on induction without a ferromagnetic plate. Its construction is typical for commercial foodservice operations. It is not generally designed to integrate directly with automated commercial processing machines like industrial kettles or combi ovens, but serves as a primary cooking vessel on standard range tops.

What materials is Aluminum Stock Pot, 20 Quart Versatile and made of?

This 20-quart stock pot is crafted from high-quality aluminum. Aluminum is chosen for its excellent heat conductivity, which ensures even heat distribution across the bottom and sides, minimizing hot spots for consistent cooking results. The handles are also sturdy, likely aluminum or a similar heat-resistant material, designed to offer a secure grip even when the pot is full. This material choice makes the pot durable, yet relatively lightweight for ease of handling in a busy professional kitchen.

What are the approximate dimensions and weight specifications for this 20-quart aluminum stock pot?

While exact dimensions and weight aren't specified for this particular model, a typical commercial 20-quart aluminum stock pot usually stands about 10-12 inches tall with a similar diameter. When empty, it would weigh approximately 5-8 pounds, making it relatively lightweight and manageable for kitchen staff. This size provides a substantial capacity for large batch cooking while still being practical for storage and movement within a commercial kitchen layout. For more precise measurements for your specific layout, please contact our support team at ChickenPieces.com.

How long does this 20-quart aluminum stock pot last under typical commercial use?

With proper care and regular cleaning, this 20-quart aluminum stock pot is built to withstand several years of typical commercial use in a busy kitchen environment. Its high-quality aluminum construction is designed for durability against daily heating cycles and handling, resisting warping and denting under normal operational demands. The lifespan depends heavily on avoiding harsh abrasives, prompt cleaning, and proper storage, which prevents pitting or discolouration. Investing in robust commercial cookware like this minimizes replacement frequency.

What is the recommended cleaning and maintenance procedure for this aluminum stock pot?

For daily cleaning, wash this 20-quart aluminum stock pot by hand using hot water, mild dish soap, and a soft cloth or sponge. Avoid abrasive pads or harsh chemicals, such as those found in some commercial dishwashers, as they can damage the aluminum surface, leading to pitting or discolouration. For tougher residues, a non-abrasive scrubber suitable for aluminum can be used. Ensure the pot is thoroughly dried immediately after washing to prevent water spots and maintain its integrity, extending its operational life significantly.

Can this 20-quart aluminum stock pot be used on an induction cooktop?

The compatibility of this 20-quart aluminum stock pot with induction cooktops depends on its specific base construction. Traditional aluminum pots do not work on induction surfaces unless they have a ferromagnetic plate bonded to the bottom, which allows for magnetic interaction. If induction compatibility is critical for your operations, please verify the base specifications before purchase or consider alternatives, as not all aluminum cookware is induction-ready. It's crucial to match cookware to your heat source for optimal performance and safety.

What advantages does a 20-quart aluminum stock pot offer over a stainless steel pot of similar capacity?

This 20-quart aluminum stock pot provides significant advantages in terms of heat performance compared to a similarly sized stainless steel pot. Aluminum conducts heat much more efficiently, ensuring faster heating times and very even heat distribution throughout the pot, which helps prevent scorching in large batches of food. While stainless steel is less reactive and generally heavier, the lighter weight of aluminum offers an ergonomic benefit for kitchen staff when moving full pots, contributing to operational efficiency during busy shifts. For high-volume cooking, heat uniformity is a critical advantage.

How do the handles on this 20-quart stock pot contribute to kitchen safety and efficiency?

The sturdy handles on this 20-quart aluminum stock pot are designed for a secure grip, significantly enhancing kitchen safety and operational efficiency. When moving a full pot, which can be quite heavy with 20 quarts of liquid, secure handles are critical to prevent spills, burns, or dropping the pot. Their robust construction ensures they provide stable support, allowing kitchen staff to lift, carry, and pour with greater confidence and control, even during busy service periods. This design reduces the risk of accidents in a fast-paced environment.

What are the best practices for maximizing the longevity of the aluminum surface?

To maximize the longevity of this 20-quart aluminum stock pot's surface, avoid extreme temperature changes, which can warp the metal, and always use non-abrasive cleaning tools. Never use metal scouring pads, steel wool, or harsh alkaline detergents, as these can pit, scratch, or discolour the aluminum. Also, refrain from storing highly acidic or salty foods in the pot for extended periods, as this can lead to corrosion. Regularly inspect the pot for any signs of wear and address them promptly, ensuring your investment serves your kitchen effectively for years.

What other sizes of aluminum stock pots does ChickenPieces.com offer for commercial kitchens?

ChickenPieces.com offers a range of aluminum stock pots to suit various commercial kitchen needs, beyond this 20-quart model. For slightly smaller batch cooking, we stock an Aluminum Stock Pot, 16 qt. If you require significantly larger capacities for high-volume production, consider our Aluminum Stock Pot 40 Quart or even the Heavy Duty Aluminum Stock Pot, 60-Quart. These different sizes allow you to outfit your kitchen efficiently for diverse menu demands, ensuring you have the right tool for any volume of production.

What is beef tallow used for?

Beef tallow is used for deep frying, pan frying, searing, roasting, sauteing, baking, pastry making, confit, and cast iron seasoning. Its smoke point of 400F (204C) makes it suitable for all high-heat cooking methods. It excels at French fries, fried chicken, fish and chips, roasted vegetables, pie crusts, and steaks.

What is the smoke point of beef tallow?

Beef tallow has a smoke point of approximately 400F (204C), making it ideal for deep frying, high-heat searing, and oven roasting. Standard commercial frying operates at 350-375F, well below this threshold, meaning the tallow stays stable and clean-tasting throughout normal frying operations.

Is beef tallow healthy?

Beef tallow is a natural, minimally processed fat containing fat-soluble vitamins A, D, E, and K, conjugated linoleic acid (CLA), and zero carbohydrates. It is thermally stable and produces fewer harmful oxidation compounds during high-heat cooking compared to polyunsaturated vegetable oils. It is high in saturated fat, so individual dietary context matters.

How many times can you reuse beef tallow for frying?

With proper maintenance, beef tallow can be reused for 8-10 frying sessions before needing replacement. Strain after every use to remove food particles, maintain frying temperature between 350-375F, avoid introducing moisture, and store covered between sessions.

How long does beef tallow last?

Unopened beef tallow lasts up to 12 months at room temperature in a cool, dry location. Refrigerated after opening, it lasts 3-6 months. Frozen, it keeps for up to 12 months with no quality loss.

What is the difference between beef tallow and lard?

Beef tallow is rendered from beef fat while lard is rendered from pork fat. Tallow has a slightly higher smoke point at 400F (204C) versus lard at approximately 370F (188C) and a slightly firmer texture. Tallow has a more neutral flavour making it more versatile. Lard is prized in specific baking traditions like tamales and tortillas.

Aluminum Stock Pot, 20-Quart - Versatile and Durable Cookware for Large Batches

Name: Aluminum Stock Pot, 20-Quart - Versatile and Durable Cookware for Large Batches
Brand: THERMALLOY
SKU: CP-WCLUB-20797837

⭐ USED BY RESTAURANTS & FOODSERVICE OPERATORS

MSRP: $CAD162.99

Was: $CAD162.99

Now: $CAD147.99

(You save $CAD15.00 )

Item Number

829381452754

Brand

THERMALLOY

Availability:

Usually ships in 2-5 business days

Current Stock:

Description

Jamie

Concession & Event Specialist

Aluminum Stock Pot, 20 Qt

A 20-quart stock pot is the most versatile size in any commercial kitchen inventory large enough for full-batch soups, stocks and chili, yet light enough for a single cook to handle safely when full. This heavy-gauge aluminum version heats quickly and holds temperature well, making it equally effective on high-BTU gas ranges and electric elements.

NSF-certified construction meets Canadian food service health standards. Riveted loop handles provide a secure, balanced two-handed grip during transfer from range to serving station. The straight-wall profile makes it compatible with standard lid sizes and nests efficiently on pot racks. Pair with the matching cover (ID 14908) for complete heat retention.

Price: $162.99
Capacity: 20 qt (18.9 L)
Material: Heavy-gauge aluminum
Best for: Soups, stocks, stews, pasta, blanching, event catering

This is the right step-up from the 16-qt (ID 14890) for operators whose batch sizes have grown. Owning both sizes gives you flexibility to right-size your prep batches without wasted heat or energy.

Listed by Jamie, Concession & Event Specialist — ChickenPieces.com

Warranty Information

Standard manufacturer warranty applies. Contact hello@chickenpieces.ca for warranty claims and returns.

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Aluminum Stock Pot, 20-Quart - Versatile and Durable Cookware for Large Batches

Aluminum Stock Pot, 20 Qt

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YOUR SHOPPING BASKET

Aluminum Stock Pot, 20-Quart - Versatile and Durable Cookware for Large Batches

Aluminum Stock Pot, 20 Qt

FREQUENTLY BOUGHT TOGETHER

Total Price

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